Manager, Technical Operations Center

WHO WE ARETake-Two Interactive Software, Inc., based in New York City, is a premier developer, publisher, and marketer of interactive entertainment, delivering innovative experiences to consumers worldwide. Our portfolio includes renowned brands like Rockstar Games, 2K, and Zynga, catering to console, PC, and mobile platforms. We distribute our products through various channels, including physical retail, digital downloads, online platforms, and cloud streaming services. Our stock is publicly traded on NASDAQ under the symbol TTWO. For more information about our corporate and product offerings, visit our website.Our work environment, both physical and virtual, fosters creativity, innovation, and efficiency. We are committed to individual and team development, with numerous opportunities for skill enhancement in our fast-paced and evolving industry. We believe in hard work complemented by enjoyment, making Take-Two an excellent place to pursue your passion every day.THE CHALLENGEAs the Manager of the Technical Operations Center (TOC), you will lead our Austin-based and international TOC teams, acting as the primary responders for our global infrastructure. This 24/7 team, which includes first-line, site reliability, and senior engineers, will be responsible for the initial triage of critical business platforms, public cloud services, and on-premises compute, network, and storage systems. Your leadership will ensure the constant availability and peak performance of services vital to our global operations.In addition to infrastructure response, the TOC Manager oversees our Problem and Change Management practices. You will manage dedicated leads responsible for the change management lifecycle and the Change Advisory Board (CAB), while also enhancing our Problem Management practices through root cause analysis, post-incident reviews, and proactive trend analysis to prevent future service disruptions.WHAT YOU’LL TAKE ONSupervise Take-Two’s global Technical Operations Center (TOC) staff, including front-line first responders, senior engineers, and site reliability engineers, ensuring 24/7 availability and performance of critical business services.Direct first response and triage efforts for the global infrastructure footprint, covering self-hosted compute, storage, network, and critical business services.

Role overview Roku, Inc. is seeking a Technical Operations Manager based in Austin, Texas. Roku shapes TV streaming across the U.S., Canada, and Mexico, building a connected TV ecosystem that links audiences with their favorite content, helps publishers grow viewership, and gives advertisers new ways to reach viewers. Every team member at Roku contributes to improving the streaming experience for millions, working in a collaborative environment with exposure to many disciplines. The Technical Operations team This group maintains the health and reliability of The Roku Channel (TRC) platform. Operating globally, the team manages live and on-demand content pipelines, ad delivery, and user experiences on all Roku platforms. Technical Operations collaborates with Engineering, Content, Live Operations, and Advertising, handling issue resolution, major launches, and building tools and automation to support Roku’s operations. What you will do Lead, mentor, and develop a global team of Technical Operations Engineers, including contractors, across multiple time zones. Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated quickly and accurately. Manage the full incident management process, from initial triage and escalation to stakeholder communications, resolution, and post-incident analysis. Position focus The Technical Operations Manager leads engineers who monitor, triage, and resolve platform issues. This role manages service level agreements, prepares for high-profile launches, drives automation projects, and acts as an escalation point for partner teams such as Engineering, Content Operations, Live Operations, Advertising, and Rights Management. Strong operational incident management skills and experience leading cross-functional initiatives are important for success in this position.

Role Overview Google Fiber is hiring a Technical Operations Manager for Field Operations in Austin and San Antonio, Texas. This role leads a team focused on deploying and maintaining the company’s fiber optic network. The manager ensures field operations run smoothly and supports Google Fiber’s goal of delivering reliable internet service. What You Will Do Lead and support a team of field professionals responsible for network deployment and maintenance. Work with other departments to improve operational processes and coordinate activities. Analyze operational data to spot trends and identify areas for improvement. Implement solutions that boost efficiency and enhance customer satisfaction. Promote a culture of operational excellence and high-quality service within the team. Location Austin, Texas San Antonio, Texas

Role overview Graphcore seeks a Staff Technical Program Manager to direct the ongoing development and enhancement of lab and data center operations in Austin, Texas. This position manages intricate projects at the intersection of hardware and software, supporting Graphcore’s machine learning and AI technology initiatives. What you will do Oversee lab and data center projects from initial planning through completion Lead cross-functional teams to achieve project objectives Coordinate efforts to integrate hardware and software systems Promote operational efficiency and encourage new approaches Location This role is based in Austin, Texas, United States.

Why Choose PlayStation?At PlayStation, we pride ourselves on being not only the Best Place to Play but also the Best Place to Work. As a global pioneer in entertainment, we create and deliver the PlayStation family of products and services, which include the PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and award-winning software titles from PlayStation Studios.We are committed to fostering an inclusive environment that empowers our employees and celebrates diversity. If you have a passion for innovation, technology, and gaming, we encourage you to explore our open positions and become a part of our expanding global team.The PlayStation brand is a part of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Key Role: Manager, Data Center Portfolio & Capacity StrategyWe are in search of a skilled Manager, Data Center Planning and Capacity Strategy to spearhead the continual development of SIE’s global data center strategy. This pivotal role is situated within the Technical Operations department of the Global Developer Future Technology Group (GDFT), responsible for building and managing the data center infrastructure that supports PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services on a global scale. Our data centers are crucial in hosting vital workloads, encompassing real-time game streaming, content distribution, developer build systems, and testing environments.The ideal candidate will oversee the planning, lifecycle, capacity, performance, and governance of SIE’s worldwide data center portfolio, ensuring alignment with business requirements for scalability, resilience, cost-efficiency, and compliance. Strong commercial acumen, technical proficiency, and the capability to engage diverse stakeholders across the organization are essential for success in this role.

Google Fiber seeks a Technical Operations Manager to lead day-to-day operations for Outside Plant (OSP) engineering projects in Austin or San Antonio, Texas. The focus is on ensuring efficient, high-quality service delivery and supporting the success of OSP initiatives. Role overview This position manages operational activities tied to OSP engineering. The manager works closely with cross-functional teams, aiming to improve processes and outcomes while keeping projects on track and customers satisfied. What you will do Oversee daily operations for OSP engineering projects Collaborate with teams from other departments to refine processes and drive better results Support the creation and implementation of strategies that enhance operational performance Contribute to strong customer satisfaction throughout each project phase Location This role is based in Austin, Texas or San Antonio, Texas.

Join AECOM as a Semiconductor Design Manager for Data Center Operations, where you will lead innovative design projects that drive efficiency and performance within data center environments. You will oversee a talented team of engineers and collaborate with cross-functional teams to develop cutting-edge semiconductor solutions. This role is pivotal in advancing our mission to deliver high-quality data center technology.

Join Everlywell as a Senior Technical Implementation & Accounts Manager within our Clinical Operations team! In this pivotal role, you will lead the technical implementation of our innovative health testing solutions while managing key accounts to ensure our clients receive exceptional service and support.Your expertise will help bridge the gap between technical teams and healthcare providers, ensuring a seamless integration of our services. You will work closely with cross-functional teams to deliver top-notch solutions that meet the needs of our diverse clientele.

About SB Energy SB Energy, based in Redwood City, CA, develops, builds, owns, and operates large-scale energy and data center infrastructure across the United States. Backed by SoftBank and Ares, the company has grown rapidly since 2019, now operating over 3 gigawatts (GW) with a multi-GW pipeline underway. SB Energy integrates advanced technology, including an AI-driven digital platform, to deliver local and reliable energy solutions tailored to demand. The team is committed to accelerating the transition to cleaner, more sustainable power sources and shaping the future of energy and technology. Role Overview: Lead Building Engineer for Data Center Operations Location: Austin, Texas The Lead Building Engineer for Data Centers plays a central role in keeping all electrical, mechanical, and fire/life safety systems running at peak efficiency to ensure 100% uptime. This position is the primary point of accountability for data center facility operations, responsible for preventative maintenance, corrective actions, and emergency response. Key Responsibilities Oversee day-to-day facility operations within the data center, ensuring all critical systems remain fully functional. Supervise a team of Critical Facilities Engineers (CFEs), including work order management, training, event coordination, and performance oversight. Act as the main technical resource for onsite Engineering Operations Technicians (EOT) and third-party vendors. Direct maintenance and operational strategies, including Method of Procedures (MOP) development, testing protocols, spare parts management, capital planning, and equipment lifecycle planning. Lead and participate in technical work as needed, maintaining a hands-on approach to facility operations. Communicate with customers and internal teams to coordinate activities and address operational needs. What Success Looks Like Reliable facility operations with zero unplanned downtime. Well-trained, high-performing engineering team. Effective risk management and operational excellence across the site. Reporting Structure This position reports to the Director of Operations. Who Thrives Here This role is ideal for an experienced professional with a strong background in critical facilities management who demonstrates leadership and a commitment to operational excellence. A hands-on approach and the ability to direct complex technical operations are essential.

Join Fluidstack as a Technical Program ManagerAt Fluidstack, we are at the forefront of developing cutting-edge infrastructure for abundant intelligence. Collaborating with leading AI labs, government bodies, and enterprises, including notable names like Mistral, Poolside, Black Forest Labs, and Meta, we are dedicated to enabling computing capabilities at unprecedented speeds.Our mission is to transform the vision of Artificial General Intelligence (AGI) into reality. Our team is composed of highly driven individuals who are passionate about delivering top-notch infrastructure solutions. We prioritize our customers' success as if it were our own, taking immense pride in the systems we create and the trust we cultivate. If you are inspired by a meaningful cause, committed to excellence, and eager to work diligently to shape the future of intelligence, we invite you to join us in our journey to innovate.Role OverviewThe Technical Program Manager (TPM) plays a critical role within Fluidstack’s Design and Engineering team. This position entails overseeing project management and program infrastructure for an expanding array of data center design and solution delivery initiatives, reporting directly to the Director of Design & Engineering.In this position, you will introduce transformative changes to how Fluidstack manages and executes design and engineering tasks. You will establish structure, consistency, and accountability among internal teams, external consultants, and delivery partners. You will be responsible for developing templates, standard programs, playbooks, and systems that allow engineers to concentrate on their core engineering work.Key ResponsibilitiesProgram Structure & DeliveryLead the comprehensive project management of a portfolio of concurrent data center design and solution delivery programs from initiation to construction-ready handoff.Create and sustain integrated master schedules that encompass architectural, structural, MEP, civil, technology, and specialty design disciplines.Establish program governance, including milestone gates, design review schedules, change control procedures, and decision logs that foster accountability while minimizing overhead.Proactively identify risks, interdependencies, and blockers for the team, resolving them before they escalate into significant issues.Provide clear portfolio-level status updates to leadership, covering schedule health, risk management, open decisions, and escalation alerts.Template & Standards ProgramOversee Fluidstack’s internal template program for design and engineering delivery, including project management playbooks, design review templates, consultant scopes, and RFP frameworks.

Join DigitalOcean as a Senior Data Center Engineer II, where you will play a crucial role in managing and optimizing our data center operations. You will be responsible for ensuring the reliability, performance, and scalability of our infrastructure, working closely with cross-functional teams to drive improvements and implement best practices.

Join Fluidstack as a Data Center Construction ManagerAt Fluidstack, we are at the forefront of building the infrastructure necessary for advanced intelligence. Our partnerships with leading AI labs, governments, and corporations—such as Mistral, Poolside, Black Forest Labs, and Meta—enable us to provide computing capabilities at unparalleled speeds. We are driven by a sense of urgency to realize AGI, and our team is dedicated to delivering superior infrastructure that we take pride in. If you are passionate about purpose, strive for excellence, and are prepared to work diligently to shape the future of intelligence, we invite you to be a part of what’s next.Your RoleAs the Data Center Construction Manager, you will oversee the daily execution of green-field and brown-field GPU data center projects globally. You will be responsible for coordinating the efforts of general contractors, trades, and vendors to ensure the successful delivery of safe, timely, and budget-compliant facilities that meet Fluidstack’s rigorous power and cooling density standards.Your Key ResponsibilitiesDevelop, maintain, and implement integrated schedules (using Primavera P6, MS Project) that encompass design, procurement, construction, and commissioning phases.Uphold Fluidstack’s safety protocols; promote a zero-incident culture across all subcontractors.Coordinate CSA and MEP trades, swiftly addressing field conflicts as they arise.Monitor and report on daily progress, expenditures, earned value, and resource allocation; develop recovery plans as necessary.Ensure on-site quality assurance/control, manage material submittals, and oversee RFI and change-order processes.Collaborate with Design, Procurement, Commissioning, and Operations teams to facilitate smooth transitions.Lead the creation of scopes of work and technical documents for critical trades and packages.Manage the execution of construction contracts from award to close-out, ensuring adherence to budget, schedule, and technical specifications.Supervise contractor compliance with key deliverables, payment terms, reporting schedules, and site-specific protocols.

Join AECOM as an Estimating Manager specializing in Data Centers. In this pivotal role, you will lead a team of estimators in developing and delivering accurate estimates for complex data center projects. Your expertise will be crucial in ensuring that our estimates align with client expectations and project specifications.Key responsibilities include overseeing estimating processes, collaborating closely with project managers and clients, and providing mentorship to junior team members. You will be part of a dynamic environment where your skills in project management and cost analysis will be utilized to the fullest.

About SwapSwap is revolutionizing the landscape of modern commerce through its cutting-edge AI-native platform. We seamlessly integrate backend operations with innovative storefront experiences, designed for brands eager to sell anything, anywhere.Our platform centralizes global operations and empowers businesses with intelligent workflows, enabling data-driven decisions that protect margins in real-time. From cross-border transactions to demand planning and returns management, our products provide merchants with unparalleled transparency and confidence in their operations.At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the global commerce landscape.About the RoleWe are seeking a dynamic individual who thrives at the intersection of technology, operations, and client engagement. As a Merchant Onboarding Technical Implementation Manager at Swap, you will lead merchants through their entire implementation journey — from technical discovery and solution design to configuration, testing, and launch. You’ll collaborate closely with merchant eCommerce, operations, and technical teams to understand their systems and data flows, configuring the Swap platform to meet their needs while providing expert support through integration challenges and workflow optimization.The ideal candidate will possess strong organizational skills, a solid understanding of technical concepts such as APIs and data structures, and an innate ability to build trusted relationships with clients. Your role will be pivotal in facilitating quick and successful merchant adoption of Swap, ensuring a smooth transition to realizing value from our solutions.Key ResponsibilitiesOversee the complete onboarding process for merchants, managing technical and operational workstreams to guarantee a seamless and timely launch.Conduct thorough technical discovery to assess merchant systems, data structures, workflows, and integration needs.Configure and test merchant environments, including API connections, workflow logic, and platform settings, to align with business objectives.Assist merchants with integration troubleshooting by analyzing payloads, logs, and system behaviors to ensure swift resolution.Maintain clear and proactive communication with merchant stakeholders, offering guidance, updates, and recommendations throughout the onboarding process.Facilitate effective training and enablement sessions to empower merchant teams in adopting Swap’s products and workflows confidently.

About Exowatt At Exowatt, we are pioneering the future of energy for the AI era with our innovative P3 system that captures solar energy, stores it as heat, and produces electricity on demand. Established in 2023 and backed by renowned investors like Andreessen Horowitz, Sam Altman, and Felicis, we are dedicated to delivering clean, modular, and scalable power solutions that address the increasing demands of AI infrastructure. Our mission is to ensure sustainable renewable energy is consistently available and nearly free, fostering technological growth while safeguarding our planet. About the Role We are on the lookout for a passionate Data Center Engineering Project Manager to spearhead the implementation of cutting-edge data center projects. In this role, you will collaborate with our talented Exonauts and external contractors to design, build, and manage Exowatt's next-generation, high-efficiency modular DC platform. You will take projects from initial concept through to production, working closely with our energy, software, and operations teams to deliver exceptional modular data center products.

Join Fluidstack as a Data Center Project Manager - ConstructionAt Fluidstack, we're revolutionizing the infrastructure essential for advanced intelligence. Collaborating with leading AI laboratories, government entities, and major enterprises such as Mistral, Poolside, Black Forest Labs, and Meta, we are dedicated to providing computing solutions at unprecedented speeds.Our urgent mission is to make Artificial General Intelligence (AGI) a tangible reality. Our team is driven and fiercely committed to delivering top-tier infrastructure. We prioritize our customers’ success as if it were our own, taking immense pride in the systems we construct and the trust we cultivate. If you are passionate about purpose, obsessed with excellence, and ready to work diligently to enhance the future of intelligence, we invite you to help us shape what comes next.Role OverviewAs the Data Center Project Manager - Construction, reporting directly to the Data Center Construction Director, you will spearhead the planning, budgeting, and risk management processes for Fluidstack’s global data centers. By collaborating closely with the Construction and Design teams, you will transform ambitious capacity objectives into actionable project plans, ensuring all stakeholders remain aligned from project initiation to customer handover.Key ResponsibilitiesDevelop integrated schedules using Primavera P6 and MS Project, overseeing the execution of the master construction schedule from site mobilization through substantial completion and turnover.Manage project budgets, cash flow forecasts, and change order processes while reporting earned-value KPIs on a weekly basis.Facilitate phase-gate and 30/60/90% design reviews, maintaining RACI matrices and action logs for clarity and accountability.Oversee contract lifecycles, including RFPs, bid analysis, awards, PCO tracking, and close-out documentation.Identify critical-path and long-lead risks (e.g., transformers, chillers, switchgear) and implement effective mitigation strategies.Serve as the primary source of truth for internal leadership and external partners, providing clear and concise status reports.Offer strategic direction and leadership to cross-functional project delivery teams, including project managers, construction managers, and superintendents.Develop staffing plans, oversee performance management, and promote talent development within the project organization.Lead project standups, reviews, and retrospectives to foster accountability and continuous improvement.Ideal CandidateBachelor’s degree in an engineering discipline, with preference given to candidates with relevant experience in large-scale construction projects.Proven track record in managing complex construction projects, demonstrating strong leadership and organizational skills.Excellent communication skills, both written and verbal, with the ability to articulate project needs and statuses effectively.Strong analytical skills with a focus on data-driven decision making.Experience with risk management and budget oversight in a construction environment.

About FluidstackAt Fluidstack, we are pioneering the infrastructure for abundant intelligence. We collaborate with leading AI labs, governmental bodies, and enterprises—including Mistral, Poolside, Black Forest Labs, and Meta—to facilitate computation at lightning speed.Our mission is to transform Artificial General Intelligence (AGI) into reality. Our team is driven by a sense of urgency and a commitment to excellence in building world-class infrastructure. We view our customers' success as our own, taking pride in the systems we create and the trust we cultivate. If you are purpose-driven, passionate about quality, and prepared to work diligently to accelerate the future of intelligence, we invite you to join us in shaping what’s next.Position OverviewWe are on the lookout for a Commissioning Site Manager specializing in Data Centers, experienced in overseeing chilled water systems, HVAC, Electrical Systems, BMS, EPMS, and comprehensive commissioning tasks for our high-performance Data Centers. This position demands a profound understanding of pre-commissioning and commissioning processes across all levels (1–5). You will coordinate with stakeholders while serving as the Owner’s Commissioning Site Manager for general contractors, designers, and vendors across various projects and sites.

Join Udemy. Help shape the future of learning.Udemy is an AI-driven skills acceleration platform designed to empower individuals and teams in their growth journeys. Our approach is personalized, practical, and centered on producing real-world results.We have a clear mission: to change lives through learning. Your contributions will enable people globally to acquire skills they can apply, whether they are embarking on new endeavors or enhancing their existing capabilities.With over 80 million learners and 17,000 businesses already benefiting from Udemy, if you thrive in dynamic environments, are passionate about learning, and are eager to make a significant impact, you will find your place here.Discover more about us on our company page.Hybrid Work ModelThis hybrid role requires you to be in the office two days a week at the nearest hub.

Company Overview: Allen Control Systems (ACS) is an innovative defense startup founded by two former Navy electrical engineers with extensive expertise in robotics and software development. We are at the forefront of creating a compact, autonomous gun turret that utilizes state-of-the-art computer vision and control systems to accurately target and neutralize small drones and loitering munitions. Our groundbreaking approach presents significant technical challenges, making this an exciting and fast-paced environment for seasoned engineers. With a strong engineering-driven culture, ACS prioritizes technical excellence and innovation. Supported by our founders' successful exits from two previous ventures sold for a combined total of $180 million in 2022, we are dedicated to ensuring that the advanced technologies we develop will have a meaningful impact in the real world. Position Overview: As a Technical Operations Engineer, you will be the on-site subject matter expert for ACS products, providing support for both domestic and international operations. You will leverage your strong understanding of mechanical, electrical, and software systems that govern our robotic solutions, working closely with the engineering team for effective troubleshooting and problem resolution. This role calls for a hands-on, resourceful engineer capable of diagnosing and addressing issues in diverse operational environments to guarantee reliable system performance.

mwresource-inc seeks a Critical Facilities and Data Center Maintenance Manager based in Austin, Texas. This position oversees maintenance operations and infrastructure for multiple critical facilities, including large-scale data centers. The manager is responsible for ensuring that electrical, mechanical, and physical systems remain reliable, compliant, and fully functional. A current Master Electrician license and substantial leadership experience in mission-critical environments are required. Key Responsibilities Direct electrical infrastructure operations for buildings and data centers, maintaining compliance with local, state, and national regulations. Lead and supervise a team responsible for daily operations in electrical, mechanical, HVAC, plumbing, and general facility maintenance. Act as the technical lead for high-voltage systems, emergency power equipment (UPS, generators), and switchgear. Oversee preventative and corrective maintenance programs to support uptime and operational efficiency. Collaborate with IT, security, and operations teams to meet the unique requirements of data center environments. Develop and maintain documentation, including Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety protocols. Ensure adherence to NFPA, OSHA, NEC, local building codes, and internal safety policies. Participate in capital project planning, vendor management, and infrastructure upgrades. Respond to emergency maintenance situations and lead after-hours incident resolution. Track and report on performance metrics, maintenance logs, and infrastructure reliability. Review vendor designs, blueprints, and proposals to verify they meet required specifications. Manage maintenance budgets across multiple sites, including upgrades and replacements. Foster strong working relationships with other departments. Core Competencies Ability to read and interpret blueprints, schematics, and electrical diagrams. Strong crisis management skills and the ability to make rapid decisions under pressure. Commitment to safety, regulatory compliance, and operational excellence. Keen attention to detail, with strong organizational and analytical abilities.