Senior Manager of Customer Enablement

CaptivateIQ supports organizations in improving their sales performance strategies. After first transforming incentive compensation management, the company now broadens its platform to address a wider range of sales planning needs. CaptivateIQ has received recognition from Forrester and G2, and is backed by investors including Sequoia, ICONIQ, Accel, and Sap…

Your Impact The Customer Success Enablement Manager plays a pivotal role in enhancing the effectiveness of our Customer Success teams. This position is key in facilitating communication and collaboration between our sales and customer-facing departments. You will analyze the existing environment and create, deliver, and implement comprehensive training programs, resources, and tools designed to empower our teams to reach their goals and provide outstanding customer experiences. What You'll Do Business Planning: Collaborate with Customer Success and Sales leadership alongside cross-functional teams to develop strategic business plans. Strategic Initiatives: Act as a representative for Customer Success and Sales in strategic initiatives, managing larger projects from identification through development to implementation. Business Process Improvement (BPI): Identify and lead opportunities for workflow enhancements, simplification, and efficiencies that promote strong cross-functional collaboration (Sales, Marketing, Product, IT, etc.), resulting in increased profitability and customer satisfaction. Data Analysis: Analyze metrics and data to formulate enablement strategies and create Customer Success playbooks. Tailored Enablement: Ensure that enablement initiatives are specifically aligned with the needs and objectives of the Customer Success and Sales teams, contributing to the continual growth and improvement of the organization. Onboarding: Oversee the onboarding process for new hires, ensuring they possess the knowledge and resources necessary to succeed, including the development of materials and delivery of training as required. Change Management: Lead initiatives for change management to ensure the successful adoption of new enablement programs, processes, and technologies, continually measuring and adjusting these initiatives as needed. Communication Strategies: Develop and implement effective communication strategies to convey the benefits and rationale behind enablement transformations for adult learners across the relevant business units. New Product Introduction: Support the introduction of new products to ensure their successful integration (knowledge and processes) within the Customer Success and Sales organization. Trusted Advisor: Build and maintain robust relationships with sales and customer-facing teams, serving as a trusted advisor.

Enable Dental is hiring a Customer Care Specialist for a remote position based in Austin, Texas. This role centers on supporting patients and helping deliver dental care directly to their homes. Every interaction aims to create a positive and memorable experience for those receiving care. Key Responsibilities Serve as the main contact for patients by phone, email, and chat, answering questions and providing guidance with professionalism and warmth. Coordinate appointment scheduling and logistics, ensuring mobile dental teams are dispatched efficiently and patients feel supported throughout the process. Address billing questions, help patients understand payment options, and work to make the payment process straightforward and stress-free. Maintain accurate patient records and facilitate clear communication between clinical and operations teams. Explain the benefits of mobile dental care to patients, building trust and confidence in Enable Dental’s services. Contribute ideas for improving customer care processes and seek ways to enhance patient satisfaction. Who Succeeds in This Role This position fits someone who communicates clearly, enjoys helping others, and is comfortable managing details in a collaborative, patient-focused environment.

About DialpadDialpad is a cutting-edge customer communications platform powered by AI, revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide—including major players like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to enhance customer interactions through real-time, AI-driven insights. Discover more at dialpad.com.Being a DialerAt Dialpad, you will join a dynamic team dedicated to our mission of ensuring our customers and their teams achieve remarkable success. We value every conversation and are committed to enhancing them with a platform that delivers actionable insights and automation.We embrace continuous innovation, empowering every employee to utilize industry-leading AI to refine both our platform and their own capabilities. We seek individuals who not only meet our high standards but exceed them. Our aspirations are ambitious, and realizing them requires a team that operates at the highest level. We look for candidates who embody the traits fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Revenue Enablement Program Manager, you will take charge of crafting and delivering both micro and programmatic training materials as the Product Specialist. Your role involves designing and facilitating engaging learning experiences and creating impactful, easily digestible sales resources. Additionally, you will support the enhancement, simplification, documentation, and successful rollout of Dialpad's products, features, and pricing strategies.You will collaborate closely with Sales Engineering, Customer Success, Product Managers, and Solutions Marketing to identify and bridge technical and tactical gaps through insightful observation, strategic gap analysis, and value-centric execution. Your creativity and enthusiasm combined with diligence and confidence will ensure effective adoption of new processes and minimize friction in the sales process.

Join Contentful as a Senior Technical Enablement Architect, where you will play a vital role in empowering our clients to leverage our content management system effectively. You will collaborate with cross-functional teams to design, implement, and optimize technical solutions that enhance user experience and drive customer success.

About Future Secure AI Future Secure AI develops artificial intelligence solutions for major global enterprises. The team tackles real-world challenges across multiple industries, working with advanced technology in an environment that values bravery, thoroughness, and curiosity. The company’s BRAVER values shape its culture and expectations. Leadership is both entrepreneurial and approachable, and every team member is recognized as an individual. Professional growth is a priority, with ongoing investment in development. Employees collaborate with experienced colleagues and contribute to meaningful projects. Role Overview: Senior AI & Enablement Lead The Senior AI & Enablement Lead plays a central role in expanding AI adoption throughout the organization. This position focuses on educating teams about AI and giving them the tools to use it effectively. The Lead develops frameworks for self-service workflows, with an emphasis on practical applications in Engineering, Quality Assurance, Data Science, and AI Engineering. Success in this role requires technical depth, skill in instructional design, and a strong interest in helping others succeed with generative AI. Location Austin, TX

Role Overview 6sense is hiring a Product Enablement Specialist in Austin, Texas. This role focuses on helping clients and internal teams understand and use 6sense products effectively. The specialist works closely with teams across the company to create training resources, lead workshops, and offer ongoing support. What You Will Do Develop training materials that make complex product features clear and accessible Lead workshops for both customers and internal staff Provide ongoing support to answer questions and address challenges as they arise Work with cross-functional teams to ensure consistent messaging and up-to-date resources Support product adoption by empowering users to get the most from 6sense solutions

About UsArrive Logistics stands as a premier transportation and technology company in North America, dedicated to ambitious growth and innovation. Our achievements are driven by our extraordinary team and the collaborative environment we cultivate. We prioritize meaningful experiences for our employees, fostering an award-winning culture that champions personal and professional development. Join us at this exhilarating time and discover how you can contribute to our journey!Your RoleIn this strategic marketing leadership position, you will spearhead initiatives to drive revenue growth by leading the Digital Demand and Sales Enablement teams, collaborating closely with Revenue Generation, Technology leadership, and Executive Sponsors. You will develop and scale digital programs, encompassing email automation and paid channels, to enhance pipeline velocity and sales productivity while supporting product marketing efforts that elevate awareness and adoption of our customer- and carrier-facing platforms. This role is pivotal in launching go-to-market strategies for new modes and services, ensuring alignment with sales priorities and business objectives, and optimizing our marketing technology stack utilizing automation and data to create measurable impacts. Additionally, you will be responsible for Sales Enablement performance, ensuring effective collateral and consistent sales adoption.The ideal candidate is a dynamic player-coach, adept at both executing plans and leading teams, with a strong capability to report on marketing impacts and forge effective cross-functional partnerships.

Are you ready to break free from the traditional dental office setting? At Enable Dental, we are on a mission to transform access to exceptional dental care, and we are seeking a dynamic Clinical Team Manager to lead our innovative mobile practice.ABOUT ENABLE DENTALEnable Dental is at the forefront of revolutionizing dental care by providing comprehensive, high-quality services directly to those in need—patients residing in assisted living facilities, skilled nursing homes, and individuals who face challenges visiting conventional dental offices. By leveraging cutting-edge mobile healthcare technology alongside a compassionate and skilled team, we strive to enhance oral health outcomes and elevate the quality of life for thousands of patients.As a rapidly expanding, mission-driven organization, we cultivate a high-performance culture driven by innovation, accountability, and teamwork. If you are seeking a career that offers both purpose and growth opportunities, this is your chance to make a significant impact.YOUR DAY-TO-DAYIn your role as a Clinical Team Manager, you will serve as the cornerstone of a high-performing mobile dental team—comprised of a Dentist or Hygienist and a Dental Assistant—delivering care directly to patients in their homes or care facilities. Similar to an office manager in a traditional practice, you will ensure seamless operations, exceptional patient experiences, and compliance, all while managing scheduling and stakeholder interactions.WHY YOU’LL LOVE THIS ROLELead with Impact: Oversee your mobile dental team to ensure operational efficiency, compliance, and an outstanding patient experience.Own Your Success: Manage your team like a business, with the autonomy and support to implement meaningful decisions.Make a Difference: Deliver top-tier dental care directly to patients, enhancing lives and communities.Grow with Us: Join an innovative, fast-scaling company with substantial opportunities for career advancement.WHAT WE’RE LOOKING FOREducation & Experience:5+ years of experience in the dental field.Active State-Level Dental Assistant Certification is a plus.Clinical chairside assisting experience is advantageous.Experience in mobile dentistry or healthcare is a plus.Familiarity with dental practice management software.Skills & Abilities:Outstanding communication and organizational skills.Exceptional customer service—comfortable interacting with patients, power of attorneys, and facility managers.A passion for innovation and adaptability in a fast-paced startup environment.Goal-oriented—proficient at motivating teams to optimize production and productivity.

Join Enable Dental and Transform HealthcareAt Enable Dental, we're on a mission to revolutionize dental care by delivering high-quality, comprehensive services directly to those who need it the most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit conventional offices. By integrating advanced mobile healthcare technology with a compassionate and skilled team, we significantly improve oral health outcomes and enhance the quality of life for countless patients. As a rapidly expanding, mission-driven organization, we nurture a high-performance culture where innovation, accountability, and collaboration are at the heart of all we do. If you seek a meaningful career with significant growth potential, this is your chance to make a real difference.Your Day-to-Day ResponsibilitiesAs a Senior Associate in Business Operations & Analytics, you will play a vital role in ensuring our field operations team is efficiently staffed, scheduled, and deployed to meet patient needs and achieve operational goals. This analytical and execution-focused position sits at the intersection of data, operations, and strategic decision-making.You'll take ownership of developing and refining the models and insights that empower our COO and field operations leaders to make informed and swift staffing decisions, as well as shape our broader operational strategy across all markets we serve.Collaboration with Regional Managers will be key as you work to enhance workforce utilization, reduce non-productive time, optimize supply and demand, and ensure we deliver care effectively and economically across our organization.Your specific duties will include:Acting as a strategic partner and analytical support to the COO, converting raw operational challenges into structured frameworks and actionable recommendations.Developing and maintaining forecasting, staffing, and resource allocation models that drive operational and strategic initiatives throughout the organization.Translating complex data into clear and persuasive narratives for executive and cross-functional stakeholders.Identifying performance gaps, inefficiencies, and growth opportunities within the organization and recommending necessary changes to address them.Leading high-visibility projects and analyses from inception to execution and measurement. Whether optimizing provider compensation structures or evaluating the ROI of new offices, you will be at the forefront of project leadership.Working closely with field operations leaders to align staffing and scheduling with service goals, productivity targets, and budgetary constraints.Creating and maintaining dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs.Why You’ll Love This RoleDirect access to the COO. Your contributions will shape leadership decisions and influence the direction of operations.Real ownership. The models and reports you create will be foundational to our operational success.

As a Senior Customer Success Manager, you will take ownership of the retention, expansion, and strategic growth of a high-value portfolio consisting of strategic-level accounts. This senior-level position is tailored for individuals who can seamlessly integrate strategic revenue management, demand generation expertise, and consultative partnership skills. You will be responsible for driving measurable revenue outcomes, uncovering new growth opportunities, and shaping customer strategies on a wide scale. This role demands a proactive leader who can think beyond daily account management while consistently delivering results.Key Responsibilities:Own and achieve revenue targets for a designated portfolio of high-value accounts, fully accountable for retention, expansion, and demand growth.Proactively monitor customer performance to identify trends, risks, and opportunities, taking decisive action to mitigate revenue loss or accelerate growth.Serve as the strategic lead for assigned accounts, fostering executive-level relationships and influencing long-term customer investments and partnerships.Identify risks and demand shifts early, providing clear context on revenue impact, drivers, and recommended actions.Collaborate cross-functionally with other teams to drive demand generation, optimize performance, and unlock new growth opportunities.Lead quarterly business reviews (QBRs) and ongoing performance discussions, aligning customer goals to measurable outcomes and ROI.Maintain a robust pipeline and activity discipline, ensuring consistent engagement through proactive outreach, discovery, and growth initiatives.Utilize CRM and data tools (e.g., Salesforce, Excel, BI dashboards) to forecast performance, track progress, and guide strategic decision-making.Manage escalations with urgency and ownership, ensuring timely resolution while maintaining strong internal alignment.Provide structured feedback from customers and the market to influence product evolution, pricing strategy, and operational improvements.Identify and act on upsell, cross-sell, and demand expansion opportunities, contributing to overall business growth.

At CaptivateIQ, we are redefining how organizations strategize, oversee, and enhance their sales performance. Initially, we transformed incentive compensation management, and we are now broadening our platform to tackle more extensive sales planning challenges. Our innovative solutions have gained recognition from leading industry analysts such as Forrester and G2, and we are proudly backed by prestigious investors like Sequoia, ICONIQ, Accel, and Sapphire Ventures. We equip high-growth companies, including Netflix, Figma, and Stripe, with the agility and insights necessary to elevate their revenue performance.We invite you to join our dynamic and rapidly growing team dedicated to addressing some of the most intricate and significant challenges in sales performance management.Role OverviewAs we expand our offerings, personas, and go-to-market strategies, we are seeking a visionary leader to develop and implement an enablement strategy that fosters consistent and effective execution across our revenue organization. This pivotal role will collaborate closely with GTM teams, product management, product marketing, and operations to convert product insights, messaging, and competitive positioning into a unified and scalable enablement framework.Although this position is at the Director level, it requires strong strategic acumen, cross-functional influence, and complete accountability for the enablement strategy and roadmap. It is a high-impact individual contributor role where success is driven by hands-on ownership, system development, and execution. By managing onboarding, launch preparedness, ongoing training, and performance measurement, this role ensures our GTM teams are equipped with the knowledge, tools, and frameworks necessary for success—accelerating ramp-up time, enhancing adoption, and improving execution quality and revenue outcomes.

About Measured Measured specializes in incrementality-based media measurement and optimization. Since 2017, leading brands have used Measured’s AI-driven platform to manage, analyze, and optimize over $35 billion in media investments across the entire marketing funnel. The platform combines automated experimentation, media mix modeling, and deep industry expertise to help marketers confirm the incremental impact of their advertising and maximize ROI with accuracy and efficiency. Role Overview The Senior Manager, Customer Success leads executive-level client relationships across a select group of Measured’s top brands. This role manages delivery and strategic use of Measured’s marketing analytics framework, representing the full range of the company’s technology, services, and expertise in every engagement. What You Will Do Act as principal account leader and trusted advisor for key clients. Guide clients through advanced measurement methodologies and ensure strong adoption of the Measured platform. Support executive decision-making with clear, data-driven insights. Apply expertise in marketing attribution, cross-channel analytics, media strategy, and complex program management. Collaborate with the Solutions team to gather requirements, manage platform deployment, and design tailored solutions. Work with the Product team to influence new features, advocate for client needs, and share ideas based on real marketing challenges. Analyze complex performance data, conduct experimental analysis, and provide forward-looking media guidance. Develop client-specific technology roadmaps and oversee the full lifecycle of client relationships. What Success Looks Like Operate effectively in a startup environment, adapting to change and uncertainty. Drive results independently at both strategic and tactical levels. Deliver accurate, accountable management of client relationships and outcomes. Location This is a remote position based in Austin, Texas, United States.

Join Kahoot! on our exciting mission to revolutionize how the world learns through play. If you are a dedicated advocate for customer success and excel at solving complex enterprise challenges, we want you to be our next Senior Customer Success Manager!In this pivotal role, you'll play a critical part in helping our largest clients achieve their business objectives using our innovative platform.Your RoleThe Senior Customer Success Manager is primarily responsible for ensuring the success of medium to large enterprise customers within Kahoot! at Work. You will serve as a trusted consultant, guiding clients towards tangible results that promote retention, growth, and loyalty. As a member of our International Customer Success team, your focus will be on one or more products from the Kahoot! Group portfolio.This position is based in our Austin, Texas office and reports directly to the Senior Manager, Customer Success, also located in Austin.Key ResponsibilitiesConsult proactively with a portfolio of medium to large enterprise customers to help them achieve their business goals, demonstrating measurable outcomes.Exhibit exceptional business acumen, conducting discovery sessions, managing stakeholder relationships, and employing the MEDDICC methodology within Kahoot Customer Success.Mentor and support the development of team members alongside your manager, fostering a culture of growth and collaboration.Identify opportunities, recommend tailored solutions, and develop success plans based on a deep understanding of client needs.Collaborate with Account Managers and Account Executives to gain, grow, and retain customers through presale, onboarding, adoption, renewals, and expansion efforts.Collect and document customer feedback to drive product retention and strategic expansion.Implement scalable initiatives with our Digital Customer Success and Customer Education teams, including webinars, live training sessions, and helpful resources.Occasionally participate in sales calls as a solution expert and trusted advisor.Represent Kahoot! at industry conferences alongside sales and event teams.Organize and facilitate business reviews, workshops, and renewal discussions.Collaborate closely with Product, Sales, and Customer Experience teams to enhance our services and product offerings.Help challenge the status quo in learning and employee engagement.

CaptivateIQ is revolutionizing the approach businesses take in planning, managing, and optimizing their sales performance. Initially focused on transforming incentive compensation management, we are now broadening our platform to address a wider array of sales planning challenges. Endorsed by leading industry analysts such as Forrester and G2, and supported by premier investors like Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies including Netflix, Figma, and Stripe with the insights and flexibility necessary to enhance revenue performance.Join our dynamic and diverse team, dedicated to tackling some of the most intricate and impactful challenges in the realm of sales performance management.Position OverviewAt the heart of every exceptional software company is the dedicated team that builds it. Our engineering team is multicultural, collaborative, fully distributed, and comprises humble learners. We take pride in developing top-tier products powered by cutting-edge technologies.As a vital member of our Customer Data Engineering (CDE) team, you will play a key role in empowering our customers to unlock the full capabilities of CaptivateIQ’s products by creating and managing their customized data integrations. Your contributions will significantly impact the success of our customers’ product implementations.

Location: Austin About DeepL DeepL GmbH develops AI-powered language solutions trusted by over 200,000 business clients and millions of users in 228 markets. Since its founding in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL has grown to more than 1,000 team members, supported by investors including Benchmark, IVP, and Index Ventures. The company’s Language AI platform provides translation, writing enhancement, and real-time voice translation designed for secure, intelligent communication. Working at DeepL DeepL aims to be a global leader in reliable, intelligent AI technology. The team focuses on building products that help people communicate clearly, connect across languages, and make a real impact in their work. Employees describe life at DeepL as positive and supportive, crediting the company’s technology and culture of trust, curiosity, and care. DeepL values innovation, personal growth, and well-being, offering meaningful work alongside a collaborative team. Learn more about DeepL’s culture on LinkedIn, Instagram, and the DeepL Blog. About the Senior Manager of Customer Support Role DeepL is expanding its Customer team as part of a broader growth strategy. The Customer team is central to delivering outstanding user experiences and ensuring customer satisfaction. The Senior Manager of Customer Support will help build and lead a high-performing support team that reflects DeepL’s commitment to innovation and excellence. This role plays a key part in making sure users have a seamless, positive experience with DeepL’s products and services.

As the leading online destination for real estate professionals, Realtor.com® has been a trusted resource for over 25 years, connecting buyers, sellers, and renters with invaluable insights and expert guidance. Our comprehensive suite of tools simplifies the home-buying journey, empowering consumers to navigate their most significant purchase with confidence and clarity.Join us in our mission to help individuals find their way home by breaking down barriers, forging meaningful connections, and fostering confidence through expert guidance.About the RoleRealtor.com is seeking a passionate Director of Engineering for Consumer Enablement to spearhead the platform and enablement organization that drives all consumer-facing web and mobile experiences. This pivotal engineering leadership role encompasses three crucial domains: Web & Mobile Platforms, Consumer Services, and Quality Enablement—serving as the foundation for all consumer product teams at Realtor.com.You will oversee a dynamic multi-team organization of approximately 40 engineers (full-time employees and contractors), managing senior engineering managers and staff engineers across web and mobile platforms, component systems, backend services, and quality engineering, reporting directly to the VP of Consumer Engineering.This role requires a blend of technical expertise and organizational influence. Instead of merely shipping features, you will create a streamlined pathway that enables dozens of engineers to deliver faster, safer, and with higher quality.What You'll DoPlatform Strategy & ExecutionLead the technical roadmap for web and mobile platform infrastructure, including MFE architecture (web-islands), CI/CD pipelines, React Router 7 migration (Project Oracle), and headless CMS platform.Drive the evolution of Realtor.com’s design system (rdc-ui V4: Panda CSS migration) and component ecosystem utilized across 41 codebases.Guide the transformation of legacy monolithic services (Hestia) into domain-owned GraphQL subgraphs via Pantheon federation.Engineering EnablementDefine and deliver the "paved path"—standardized patterns, tooling, and guardrails that alleviate cognitive load for over 100 consumer engineers.Own DORA metrics for the organization.

The Accounts Payable Specialist at enable-dental supports the finance team by managing invoice processing, payments, and reconciliations. This role is based in Austin, Texas, and requires careful attention to detail, strong communication, and a focus on continuous process improvement. What you will do Process vendor invoices in Sage Intacct and Procurify, ensuring accurate coding and required approvals. Handle weekly and ad hoc payment runs using ACH, checks, and credit cards. Complete administrative tasks such as depositing incoming payments, scanning and distributing finance correspondence, and keeping vendor tax documentation organized. Reconcile vendor statements, resolve discrepancies, and prepare month-end reconciliations and reports according to department policies. Maintain compliance with financial regulations and internal controls. Assist with month-end close by providing accurate accounts payable documentation and reports. Support audits by preparing documentation and responding to auditor requests. Collaborate with purchasing and other teams to ensure proper approvals and accurate expense tracking. Suggest improvements to accounts payable processes for greater efficiency and accuracy. Respond promptly and professionally to inquiries from internal and external stakeholders. Maintain confidentiality when handling sensitive financial and vendor information. Serve as backup for the Expense Coordinator, assisting with employee expense reports and reimbursements as needed. Take on other tasks as assigned to support the finance department and company goals. Requirements Experience with accounts payable processes and financial systems such as Sage Intacct and Procurify. Strong attention to detail and organizational skills. Ability to communicate effectively and work collaboratively across departments. Commitment to process improvement and customer service. Ability to maintain confidentiality with sensitive information.

ABOUT ENABLE DENTALAt Enable Dental, we are revolutionizing the dental care landscape by delivering high-quality, comprehensive dental services directly to individuals in assisted living facilities, skilled nursing homes, and those unable to visit traditional dental offices. Our innovative approach combines state-of-the-art mobile healthcare technology with a dedicated, compassionate team, significantly enhancing oral health outcomes and improving the quality of life for countless patients.As a rapidly expanding, mission-driven organization, we cultivate a high-performance culture where innovation, accountability, and teamwork are at the forefront of everything we undertake. If you seek a rewarding career with meaningful growth potential, this is your chance to make a substantial impact.YOUR DAY TO DAYIn your role as a Dental Assistant, you will be an integral member of our mobile care team, collaborating closely with Dentists and Hygienists to deliver top-notch, comfortable dental care to our patients. Your responsibilities will include:Preparing patients for dental procedures and ensuring their comfort.Utilizing digital imaging technology to take and develop dental X-rays.Assisting with cleanings, polishing, and fluoride treatments to promote optimal oral health.Maintaining accurate dental records while adhering to health and safety regulations.Transporting, setting up, and managing dental equipment and supplies for mobile visits.Educating patients on effective oral hygiene practices and post-treatment care.Driving a company-provided minivan (or your own, if necessary) to various patient locations.WHY YOU’LL LOVE THIS ROLEImpactful Work - Contribute to providing essential dental care to patients who might otherwise lack access.Innovative & Dynamic Environment - Experience the excitement of working outside a traditional office setting, traveling to diverse locations.Career Growth & Development - Join a fast-growing company that offers training and advancement opportunities.Supportive Team Culture - Become part of a compassionate, mission-driven team that values collaboration and excellence.Schedule - Full-time commitment.Competitive compensation and appealing benefits - we offer more than just a salary!

Semperis is committed to being a Force for Good and building a workplace where people thrive. The company has earned recognition as one of America's Fastest-Growing Cybersecurity Companies (Inc. 5000), a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace honoree. Role Overview The Technical Enablement Engineer will join the Global Technical Enablement team in Austin. This individual contributor role focuses on developing and managing hands-on lab environments for Semperis products, including DSP, ADFR, DRET, Lightning, Ready1, and Migrator. The position also coordinates technical enablement sessions for colleagues worldwide. Collaboration with Product, Engineering, Technical Delivery, Pre-Sales, and Partner teams is central to the role. The goal: translate product capabilities into high-quality, scalable lab experiences that support internal learning and governance. Main Responsibilities Hands-On Lab Management Oversee processes for the hands-on lab environment supporting all Semperis products. Design scalable, repeatable multi-tenant lab topologies that reflect real-world enterprise identity environments and common deployment patterns. Lead implementation and configuration of the lab delivery platform (such as Skillable), including integrations, templates, and automation for complex scenarios and validation logic. Establish and maintain standards for network, identity, security, and data configurations within labs to ensure consistency and repeatability. Work with Product and Engineering teams to keep labs current with new releases, features, and architectural changes for DSP, ADFR, DRET, Lightning, Ready1, and future products. Lab Content and Scenario Design Collaborate with subject matter experts to create scenario-based labs that align with real-world use cases.