Technical Product Marketer at Mirantis | Austin

Join Mirantis as a Technical Product Marketer, where you will play a pivotal role in shaping the marketing strategies for our innovative products in the AI space. Your expertise will help bridge the gap between technical knowledge and market needs, ensuring our messaging resonates with both technical and non-technical audiences.In this dynamic role, you will collaborate with cross-functional teams to develop compelling marketing campaigns, create engaging content, and analyze market trends to drive product adoption and customer engagement. Your insights will directly influence product positioning and competitive strategies.

As a Technical Service Delivery Manager (SDM) at Mirantis, you will be a pivotal figure in our customer success journey, combining technical acumen with relationship management to deliver exceptional support and operational alignment. This hybrid role integrates the expertise of a Level 2 Support Engineer, the relational finesse of a Customer Success Manager, and the ownership mentality of a Technical Lead, overseeing the entire Mirantis platform stack for our enterprise clients. As the primary operational and technical steward for designated accounts, you will adeptly manage escalations, optimize platform operations, and ensure that customers derive maximum value from Mirantis technologies, including Mirantis Kubernetes Engine (MKE), Mirantis Container Runtime (MCR), k0rdent, Lens, and OpenStack.Key Responsibilities:Technical Ownership & Support LeadershipAct as the leading technical authority for customer environments, focusing on Kubernetes, OpenStack, Linux, networking, storage, and security.Provide advanced L2-level troubleshooting and technical insights across compute, control plane, networking, and storage layers.Diagnose intricate failures across OpenStack and Kubernetes components.Guide clients through upgrades, lifecycle management, capacity planning, and architectural best practices.Excellence in Support DeliveryEnsure customer issues are resolved swiftly within defined SLAs to minimize business disruption.Maintain a customer satisfaction score (CSAT) exceeding 95% across assigned accounts.Conduct proactive platform reviews and implement root cause analysis for recurring issues.Escalation ManagementLead critical P1/P0 escalations, war rooms, and cross-functional incident response teams.Communicate clear and timely updates to customers and internal stakeholders throughout the incident resolution process.Mitigate repeat incidents through structured root cause analysis and strategic improvements.Account Health & AdoptionConduct regular platform health evaluations and risk assessments.Drive modernization initiatives and promote the adoption of MKE, MCR, k0rdent, and other Mirantis technologies.Collaborate closely with Customer Success Managers on retention, renewals, and expansion opportunities.

Mirantis is on the lookout for a skilled Sustaining Engineer with a strong background in Golang, Docker, Kubernetes, and public cloud platforms. Join our dedicated Sustaining Engineering team as we enhance and maintain our Containers platform, focusing on technologies such as Mirantis Kubernetes Engine, Mirantis Secure Registry, and Mirantis Container Runtime. We value effective communication, problem-solving skills, and a passion for delivering exceptional customer satisfaction through various channels including help content and support tickets. If you enjoy debugging, coding, and collaborating with cross-functional teams to voice customer needs, we want to hear from you! Main ResponsibilitiesAchieve expertise in Mirantis Cloud Native Platform technologies and customer deployment environments.Analyze customer patch requirements, designing and developing feature enhancements in Golang for Mirantis Cloud Platform.Produce top-tier help content and conduct proactive audits of our publicly accessible knowledge management system.Collaborate with product and solution experts to co-create reference architecture documentation.Utilize advanced troubleshooting methods (debugging and diagnosing) to tackle critical, intricate problems across various technology layers.Work closely with product engineering teams to resolve technical issues related to Docker and Kubernetes.Create and maintain customer-specific reproducer environments for internal and external technical teams at Mirantis.Recreate customer issues and compile bug reproducers for product engineering.Investigate and apply code-level fixes, patching, and repackaging for customer testing.Conduct in-depth technical post-mortems on behalf of customers.

Semperis develops identity resilience solutions and has received recognition from Inc. 5000 as one of America's Fastest-Growing Cybersecurity Companies, as well as multiple Inc. Best Workplace awards. The team values a supportive culture where employees are encouraged to grow and feel appreciated. Role overview This Austin-based Technical Product Marketing Manager role connects Semperis' technical strengths with clear messaging for both technical and business stakeholders. The position supports direct sales and partner teams by helping them communicate the value of the Semperis identity resilience platform. What you will do Create technical content such as whitepapers, research documents, use cases, and blogs to support sales, partner enablement, and customer education. Develop competitive positioning materials that showcase what sets Semperis apart, collaborating closely with technical subject matter experts. Produce product marketing collateral for sales and partner teams, including data sheets, solution briefs, playbooks, website content, and presentations. Design training materials for sales, partner teams, and solutions architects, including videos, blogs, and presentations. Build product-specific enablement content to help partners and sales teams position the Semperis identity resilience platform. Work with marketing, product, and partner program teams on marketing initiatives, partner launches, and tracking success metrics. Collaborate with partner and field teams to deliver content and guidance for integrated marketing campaigns and event marketing strategies.

Join Mirantis as a Product Manager focusing on OpenStack in a fully remote capacity. We are looking for a dynamic individual who possesses a strong passion for open-source technologies and the ability to drive product vision and strategy. You will work closely with engineering, marketing, and sales teams to enhance our product offerings and ensure they meet customer needs.As a key player in our Product Management department, you will leverage your expertise to define product requirements, prioritize features, and guide product development. Your insights will be crucial in shaping the future of our OpenStack solutions.

Join Mirantis as a Technical Account Manager specializing in OpenStack solutions. In this fully remote role, you will play a pivotal part in ensuring our customers' success by providing expert guidance and support in the deployment and management of OpenStack environments. You will collaborate closely with clients to address their technical needs and drive the adoption of our services.

Join us at Mirantis as a Growth Account Manager, where you will play a crucial role in transforming enterprise relationships with annual revenues between $50K and $400K into substantial million-dollar partnerships.Your primary responsibility will be to manage a portfolio of long-term customers, many of whom currently interact with Mirantis at a project level. You will elevate these connections by engaging with C-level executives and senior business leaders, fostering strategic relationships that transcend operational discussions.This role is a blend of customer retention, account growth, and guiding clients towards expanding their use of innovative Cloud, AI, and GPU workloads that yield significant business outcomes.Key Responsibilities:Manage and grow a portfolio of enterprise accounts with ARR ranging from $50K to $400K.Craft and implement detailed account plans that articulate the current landscape, future vision, and a measurable path forward.Enhance relationships with executives and C-level decision-makers, moving beyond technical contacts to engage with budget authorities.Identify and chase expansion opportunities across diverse business units, geographical areas, and emerging workload solutions.Collaborate with clients to modernize their legacy systems, seamlessly integrating Mirantis solutions into their cloud, AI, and GPU development frameworks.Deliver quantifiable value from day one by identifying renewal and expansion opportunities within your initial month.Work closely with technical, marketing, and customer success teams to ensure an exceptional customer experience and retention.Provide clear and precise reports on account health, risks, and growth pipeline.Success Metrics:Within 30 Days:Gain in-depth knowledge of your assigned accounts, recognizing key stakeholders, renewal timelines, and expansion potentials.Present individual account plans that outline the current versus future state vision with actionable next steps for executive engagement.Within 90 Days:Initiate active discussions with C-level and senior decision-makers within your top accounts.Within 6 Months:Meet or exceed retention and ARR growth objectives.Successfully transition multiple accounts towards cloud, AI, or GPU workloads, establishing Mirantis as a key strategic partner for innovation.Drive early renewals and identify new business unit entry points, demonstrating measurable pipeline growth.

Role overview Skimmer seeks a Product Marketing Manager in Austin to shape product strategy and strengthen market position. The focus lies in building and executing marketing plans that drive product adoption and support revenue growth. A strong grasp of customer needs and market trends is essential for developing messaging that resonates with the intended audience. What you will do Develop and implement marketing strategies for Skimmer products Create messaging that highlights product value and addresses customer needs Work with product development, sales, and customer support teams to ensure consistent positioning and maximize results Analyze market trends to inform strategy and differentiate Skimmer in a competitive market Collaboration This role involves close coordination with teams across the company. Success relies on strong communication skills and the ability to align efforts among product, sales, and support functions.

Role overview Mirantis Inc. seeks a Principal Customer Engineer based in Austin. The role blends technical expertise with direct client engagement, supporting organizations as they adopt and operate Mirantis cloud solutions. Success in this position comes from guiding customers to reach their goals while navigating the challenges of cloud technology. What you will do Partner with customers to understand their objectives and support them in achieving results through Mirantis products. Offer technical guidance and actionable advice throughout each phase of the customer’s cloud journey. Work with teams across Mirantis to design and implement solutions tailored to client needs. Lead technical workshops and deliver training sessions that help customers grow their skills and confidence. Requirements Deep knowledge of cloud technologies and experience in customer support roles. Background in working directly with clients in technical environments. Ability to lead workshops and communicate technical concepts clearly. Proven skill in collaborating with cross-functional teams to address complex challenges.

Location: Austin, TX (Hybrid) About Everlywell Everlywell develops digital health solutions that combine biomarker intelligence, AI-driven technology, and clinical expertise. The company’s focus is on making complex health data meaningful and actionable, integrating advanced diagnostics, virtual care, and patient engagement to improve health outcomes. In the past decade, Everlywell has delivered nearly 1 billion personalized health insights to 60 million people and many enterprise partners. As of 2024, about 1 in 86 U.S. households have used an Everlywell test, making the company the leading at-home testing brand in the country. Everlywell continues to expand access to care, using AI and scalable tools to connect patients and providers more efficiently. Role Overview The Product Marketing Manager will lead go-to-market strategy for Everlywell’s diagnostics and telehealth products. This hybrid role calls for a marketer skilled in product positioning and integrated campaign management. The position reports to the Head of Growth and works closely with Product, Creative, and Channel teams. What You Will Do Develop and execute go-to-market strategies for diagnostics and telehealth offerings Identify and define target audiences for both consumer and enterprise sectors Design and implement multi-channel marketing campaigns Collaborate with Product, Creative, and Channel teams to ensure launches are data-driven and culturally relevant Who We’re Looking For Experience in product marketing, with a focus on go-to-market strategy and campaign leadership Ability to work across teams and communicate effectively with stakeholders Comfortable engaging both consumer and enterprise audiences Strategic thinker who can translate insights into actionable marketing plans

Join Our Team as a Product Marketing ManagerLocation: Austin, TX (Hybrid)About TogetherworkTogetherwork is a thriving SaaS enterprise generating over $250 million in recurring revenue, offering a portfolio of 33+ software applications tailored for more than 12 vertical markets. Our mission is to empower communities, organizations, and businesses with customized software solutions that meet their distinct requirements.With our new headquarters located on South Congress in Austin, TX, we are poised for significant growth. Our culture emphasizes hard work and enjoyment, as we passionately serve our customers, innovate with intention, and strive to exceed client expectations across our diverse ecosystem.The RoleWe are looking for a dynamic Product Marketing Manager to elevate awareness, drive adoption, and foster long-term engagement with our platform. Acting as a crucial bridge between product development and customer experience, you will convert technical specifications into compelling narratives that resonate with our target audience and yield measurable business results.This strategic and cross-functional role lies at the interface of product, marketing, and customer success. You will sharpen our messaging, ensure impactful product launches, and develop marketing initiatives that enhance customer loyalty and engagement.

Join the Right Side Up Talent CollectiveThis listing is aimed at inviting talent into Right Side Up's collective, not for an internal full-time position or a direct client opportunity.Right Side Up is a premier collective of marketing professionals, committed to driving growth without the unnecessary complexities often associated with traditional agencies. We collaborate with a diverse range of clients – from innovative early-stage startups to dynamic tech giants and Fortune 500 companies – to help them achieve their growth ambitions. Our client roster includes names like Stitch Fix, Sephora, Yelp, Sun Basket, Crunchbase, DoorDash, Robinhood, and more. By joining our collective, you will be part of a network that prioritizes impactful marketing solutions.

We are seeking an innovative and strategic Principal Product Marketing Manager to lead our product commercialization efforts at Upside. In this pivotal role, you will collaborate closely with cross-functional teams to drive product strategies that resonate with our customers and enhance market share. You will be responsible for developing comprehensive go-to-market plans, conducting market research, and leveraging customer insights to inform product positioning and messaging.Your expertise will help shape product launches and ensure alignment with business objectives. Join us at Upside, where your contributions will directly impact our growth and success.

About the Role iconcareers is hiring a Product Marketing Manager in Austin, Texas. This role focuses on shaping marketing strategies and supporting product success. The position works closely with teams across the company to launch marketing campaigns, gather and analyze market research, and help position products for strong market performance. What You Will Do Work with cross-functional partners to plan and execute marketing campaigns Conduct market research to inform product positioning and messaging Help define how products are presented and differentiated in the marketplace

Role Overview Mirantis is hiring a Project Manager for AI and Cloud Client Delivery. This fully remote role centers on guiding projects that support client goals in artificial intelligence and cloud technology. The position requires balancing innovation with practical delivery, making sure each project meets client expectations for quality and timing. What You Will Do Oversee client delivery projects in AI and cloud domains Coordinate across teams to address complex technical requirements Ensure projects align with client objectives and schedules Support clients through each stage of the delivery process Location This position is fully remote. Mirantis is based in Austin, but candidates may work from any location.

Join Bumble Inc. as the Associate Director of Product Marketing, where you'll play a pivotal role in shaping our product messaging and marketing strategies. You will work collaboratively with cross-functional teams to enhance user engagement and drive growth. Your insights will be instrumental in influencing product direction and positioning.

FloSports streams over 50,000 live sporting events each year, covering a wide range of underrepresented sports from motorsports and wrestling to cheerleading and NCAA Division II and III athletics. The platform connects fans and sports organizations, supporting growth and engagement through live and on-demand content. The company values accountability, collaboration, curiosity, positivity, grit, and excellence. Role overview The Director of Product Marketing - Go-To-Market Strategy leads the development and execution of FloSports’ go-to-market (GTM) strategy. This role sits on the growth team and works closely with executive leaders in product, engineering, and business to drive market expansion and sustainable growth. The director takes full ownership of the GTM ecosystem, shaping product messaging and addressing complex cross-functional challenges to ensure the product portfolio connects with sports fans worldwide. What you will do Strategic GTM Ownership: Design and manage the GTM strategy and messaging for the product portfolio. Align Growth pod initiatives and pricing changes to maximize customer engagement, adoption, and revenue. Complex Problem Solving: Lead cross-functional teams to address major business challenges, including identifying manual process gaps and ensuring revenue capture during automation transitions. Product and Pricing Messaging: Develop positioning and messaging for product and pricing, creating clear value propositions and narratives for new launches, feature releases, and pricing updates. Data & Reporting: Oversee metrics for adoption, activation, and engagement on new product launches. Use analytics to spot gaps and recommend actionable growth strategies. Location This position is based in Austin, TX.

Join AlertMedia as a Product Marketing Manager, where you will play a pivotal role in shaping our product messaging and go-to-market strategies. You will collaborate with cross-functional teams, including product development, sales, and customer success, to ensure our solutions meet the needs of our clients and stand out in the market.Your responsibilities will include conducting market research, defining product positioning, and developing marketing campaigns that effectively communicate the value of our products. If you are passionate about technology and eager to make an impact in a fast-paced environment, we want to hear from you!

Join our diverse global team of over 400 dedicated professionals at Aiven, where we are committed to advancing open-source technology and multi-cloud solutions. Our mission is to empower developers, builders, and creators to transform their innovative ideas into reality with unparalleled speed and simplicity. We provide an accessible cloud data platform featuring open-source databases, search, streaming, and application infrastructure. The Role We seek a dynamic and high-energy Director of Product Marketing who will be instrumental in building and leading a top-tier marketing function that aligns our technical prowess with strategic market growth. Reporting directly to the VP of Marketing, you will architect our go-to-market (GTM) strategy, positioning, and messaging across our diverse product portfolio. Your leadership will be vital in scaling a results-driven team that drives revenue through both Product-Led Growth (PLG) and Sales-Led Growth (SLG), effectively reaching both developer practitioners and senior business stakeholders. What You Will Do: Create and Expand Product Marketing Function: Design and establish a high-performing Product Marketing team from the ground up, ensuring accountability and operational excellence that directly contribute to business success. Strategic GTM Development: Define Aiven's market positioning and overarching platform narratives, transforming complex technical capabilities into engaging, value-oriented messaging that resonates with both technical users and business decision-makers. Growth Strategy Execution: Master the 'User-to-Buyer' journey by orchestrating effective PLG and SLG initiatives. Develop strategies to convert developers through self-service while equipping sales teams with essential tools and resources for succeeding in complex enterprise sales. Revenue Growth and AI Integration: Drive revenue enhancement by creating impactful content, sales enablement resources, and demand generation tools. Utilize AI and cutting-edge marketing technology to streamline operations, enhance team effectiveness, and keep Aiven at the forefront of innovation. Market Intelligence and Competitor Analysis: Establish a competitive intelligence framework that provides Sales and Product teams with actionable insights. Continuously evaluate market dynamics, buyer behavior, and technological developments to refine positioning and prioritize product roadmap initiatives.

Role Overview saronic is looking for a Product Marketing Manager in Austin, Texas. This role shapes and delivers marketing strategies that connect with customers and support business goals. What You Will Do Work with product development, sales, and customer success teams to develop clear product positioning and messaging. Lead efforts to drive product adoption in the market. Ensure product offerings align with customer needs and market trends.