Domestic Voice Process Specialist

Join our dynamic team at Altruist Technologies as a Domestic Voice Process Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and addressing their inquiries. We seek enthusiastic and motivated individuals who are eager to learn and grow within a leading mobile Value Added Services company.

Join our dynamic team at HGS as a Voice Process Associate in Bangalore! In this role, you will be the voice of our company, engaging with customers to provide exceptional service and support. We are looking for enthusiastic individuals who can communicate effectively and contribute to our mission of delivering outstanding customer experiences.

Join Sentilink as a Process Excellence Lead, where you will drive process improvements and operational excellence across our teams. This role is pivotal in identifying inefficiencies and implementing strategies to enhance productivity and quality. Your expertise will help shape our processes, ensuring we deliver exceptional services to our clients.

As a pivotal member of our team, the GRC Hub Low-Code Process Architect will harness the power of the Governance, Risk, and Compliance Hub (GRC Hub) to refine and optimize essential GRC processes. This role serves as a bridge between business stakeholders and the technical implementation team, adeptly translating intricate GRC requirements into efficient, scalable low-code solutions. Your contributions will be vital in enhancing operational efficiency, improving data quality, and minimizing manual efforts across diverse GRC domains. Key Responsibilities:Gain a comprehensive understanding of the business models and specific requirements of GRC stakeholders, including compliance officers, risk managers, and legal teams.Work closely with process owners to convert business needs into standardized, efficient, system-supported processes within the GRC Hub.Design and configure a variety of GRC processes, ranging from simple approval workflows to complex multi-stage processes with conditional logic and data manipulations.Define and maintain data models within the GRC Hub to ensure data integrity and facilitate effective reporting.Create reusable components and templates within the GRC Hub to foster standardization and expedite future implementations.Consider scalability, security, and performance implications during the design and configuration phases.Contribute to the establishment and enforcement of governance standards for GRC Hub configuration and development.Refine requirements, configure/coding solutions within the low-code platform, and conduct comprehensive testing.Collaborate actively with the existing team of GRC specialists, sharing knowledge and fostering a cohesive development environment.Manage feedback and inform relevant internal teams about continuous improvement opportunities for the GRC Hub product/service.Align with process experts to ensure consistent procedural and technical application.

About Our TeamWe strive to revolutionize the world of Human Capital Management (HCM) by developing a global platform enhanced with a comprehensive suite of AI applications to transform talent management. To achieve this vision, we are assembling a dynamic and driven team that possesses the ideal blend of curiosity, expertise, and determination to innovate within this space.Position Overview:We are looking for meticulous and customer-oriented professionals to join our team as Payroll Processors/Executives. The successful candidates will play a vital role in managing payroll processes, ensuring compliance, and delivering exceptional service to our clients.Key Responsibilities:Execute and coordinate payroll and associated tasks with precision.Utilize extensive knowledge of benefits, compensation principles, income tax regulations, and retirement plans.Maintain and refresh HRMS master data, with a keen focus on the integrity of non-financial information.Ensure adherence to statutory requirements regarding payroll, including PF, ESI, Professional Tax, LWF, and TDS.Perform comprehensive reconciliations between Paybooks application outputs and input data.Conduct variance analyses to guarantee payroll accuracy.Oversee annual compliance reporting related to salary statutes.Promptly address and resolve employee inquiries effectively.Review and authorize modifications in employee records, including exemptions, insurance coverage, savings deductions, job titles, and departmental transfers.Compile detailed reports on earnings, taxes, deductions, leave, disability, and non-taxable wages.

As a Lead Commercial Process Engineer at Veolia Environnement SA, you will be at the forefront of innovative engineering solutions. Your expertise will guide the development and implementation of commercial processes, ensuring operational efficiency and sustainability across our projects.You will collaborate with cross-functional teams to design, analyze, and optimize processes, driving value creation and fostering continuous improvement. This role demands a proactive approach to problem-solving and a commitment to excellence in engineering practices.

About PaybooksAt Paybooks, we are dedicated to transforming Human Capital Management (HCM) and payroll processes, making them seamless and enjoyable for businesses. Since our inception in 2012, we have empowered over 3,000 businesses across India to automate their payroll systems, maintain compliance with legal standards, and enhance employee satisfaction. As a member of the TransPerfect family, we are backed by the world's largest provider of language and technology solutions operating in over 100 cities globally.About the Team:Our goal is to develop a pioneering global HCM platform enriched with a suite of AI applications that will redefine the landscape of talent management. We are assembling a dynamic and driven team of professionals who embody curiosity, expertise, and resilience to revolutionize this domain.Position Overview:The HRIS Payroll Specialist - Implementation plays a crucial role in the successful onboarding of new clients, guaranteeing top-tier payroll processing services within a fast-paced environment. This position demands a detail-oriented approach to organizational policies, outstanding customer service skills, and adeptness in managing client documentation and system configurations.Job Responsibilities:Facilitate the client onboarding process, including data collection, system configuration, and policy execution.Set up payroll, leave, expense claims, and attendance modules tailored to client specifications.Oversee workflows during initial payroll cycles, ensuring accuracy and promptness in all transactions.Work collaboratively within a team while also demonstrating the ability to operate independently.Maintain comprehensive documentation and ensure precise processing of all payroll-related information.Provide client education on software usage and payroll processes.

Kaseya® stands as the premier provider of comprehensive IT infrastructure and security management solutions tailored for Managed Service Providers (MSPs) and internal IT teams globally, all enhanced through AI capabilities. Our top-tier technologies empower organizations to effectively manage and safeguard their IT environments, fostering continuous business success. Over recent years, Kaseya has consistently achieved robust double-digit growth and is supported by Insight Venture Partners www.insightpartners.com, a prominent global private equity firm that invests in high-growth technology and software enterprises that catalyze transformative change within their respective sectors.Established in 2000, Kaseya proudly serves clients across more than 20 countries and oversees over 15 million endpoints worldwide. To discover more about our innovative solutions and corporate ethos, visit www.Kaseya.com.At Kaseya, we distinguish ourselves from the typical corporate environment. We are transparent about our identity and expectations. The multitude of individuals who thrive at Kaseya are those who are committed to exceeding expectations for the benefit of our clients. Role SummaryAs the Senior Strategic Analyst for Customer Experience and Voice of the Customer, you will be instrumental in shaping Kaseya's approach to listening, interpreting, and acting upon customer feedback throughout the customer journey. This position merges analytical expertise with customer experience strategy and storytelling at the executive level, transforming customer insights into actionable recommendations that enhance outcomes and inform business strategies.The ideal candidate will be data-oriented, able to work autonomously, and proficient in synthesizing both qualitative and quantitative customer feedback into concise, leadership-ready proposals. This role will collaborate closely with the Customer Experience, Customer Success, Support, Product, and executive teams to advance Kaseya's Voice of the Customer program and integrate customer insights into strategic decision-making.

Join Bosch Group as an Audio DSP Specialist where you will play a vital role in advancing our audio technology solutions. Collaborate with a talented team of engineers to develop innovative digital signal processing algorithms that enhance audio quality across various applications. You will contribute to the design, implementation, and optimization of DSP systems for a range of consumer and professional audio products.

About Netradyne Netradyne builds advanced fleet safety solutions using Computer Vision and Edge Computing. The company focuses on improving transportation safety and efficiency for commercial fleets. With year-over-year growth exceeding four times, Netradyne's technology is gaining traction across the industry. The team continues to expand as the company scales its impact in the transportation sector.

As a Lead Value Engineer at Celonis, you will play a pivotal role in guiding our clients towards achieving their business objectives through the innovative use of our process mining technology. Your expertise in value engineering will help organizations unlock significant operational efficiencies and drive transformative outcomes.

Join Our Team as an Accounts Receivable Process Expert for B2C Stores!As a Process Expert in Accounts Receivable (B2C Stores), you will serve as a vital resource and subject matter expert (SME) for our accounts receivable processes. Collaborating closely with the Global Process Owner and Process Lead, you will evaluate process efficiency, identify discrepancies, and implement necessary revisions, including automation strategies, to enhance productivity and effectiveness in our AR operations.Key Responsibilities Include:Ensuring efficient accounting processes by adopting a process-oriented approach and leveraging automation to address exception cases.Managing IT incidents related to AR processes and ensuring timely follow-ups.Analyzing data outputs and collaborating with stakeholders for effective decision-making.Conducting balance sheet and accounts receivable reconciliations and reporting.Overseeing bank account management, including reconciliations, transfers, and approvals of outgoing payments.Facilitating month-end and year-end closing activities and valuations.Managing billing processes, including the setup of customer master data and dunning processes for our B2B customers.Securing seamless integration of sales data across POS, SAP CAR, and SAP ECC.Addressing second-line customer queries and assisting the team with complex client cases.Monitoring AR processes supported by RPA and resolving issues as they arise.Providing support for audits at global, regional, and local levels.Ensuring the accuracy of sales flow within the ERP system.Documenting processes as the SME for specific areas such as Card and Cash Apps, Cash In Transit, and GCMC.Setting and maintaining AR processes in adherence to global policies and standards.Understanding stakeholder requirements, gathering data, providing analysis, and recommending solutions.Identifying improvement initiatives and articulating business cases for prioritization.Training SSC AR team members on processes and technology.Managing relationships with Business Tech and AM to assess impacts of new products or changes on AR activities.Collaborating with tech teams to define requirements for compliant automated solutions.Ensuring compliance with global regulations and local laws.Communicating policies and procedures effectively to all stakeholders.

Join Bosch Group as a Process Owner specializing in Molding and Laser Cleaning. In this role, you will be responsible for overseeing and optimizing processes to ensure high-quality production while maintaining safety and efficiency standards.Your contributions will be pivotal in driving innovation and operational excellence within our manufacturing operations. If you are passionate about process improvement and technology, we encourage you to apply.

WNS Global Services seeks an Assistant Manager - Process Training to support its Airlines, GDS, and Travel teams in Bangalore. This role centers on developing and delivering training programs that help strengthen daily operations and raise service quality. Main responsibilities Create training materials specifically for airline, GDS, and travel processes Lead training sessions to enhance team performance and service levels Collaborate with stakeholders to spot skill gaps and address them through focused learning efforts Work location and schedule Position is based in Bangalore Requires working in rotational shifts

Wrike is a leading work management platform that empowers teams and organizations to collaborate, innovate, and excel daily. By centralizing all work, Wrike simplifies processes, boosts productivity, and enables individuals to focus on their most impactful tasks. Our vision: A world where everyone is free to concentrate on their most meaningful work, together. About the RoleAs a Billing & Collections Specialist at Wrike, you will play a vital role in ensuring accurate and prompt billing and collections for our diverse global clientele. Your responsibilities will encompass managing invoices, payments, and contract processes, which will directly support revenue integrity and enhance customer satisfaction, thereby contributing to Wrike's financial stability and operational excellence.Your ImpactSupport US working hours (6:30pm IST to 3:30am IST) to collaborate with our global teams and clients.Proactively follow up on outstanding invoices by reaching out to customers via email and phone to ensure timely payments.Efficiently allocate incoming payments to the appropriate invoices and customer accounts.Review, validate, and process customer contracts using CPQ/Salesforce (SFDC).Ensure customers are provisioned according to signed agreements and fulfill all contractual obligations.Create, verify, and send invoices in accordance with internal policies, regulations, and customer specifications.Deliver operational and process support to Sales, Renewals, Legal, Customer Support, Customer Success, and other internal teams.Assist in structuring deals and contracts to develop optimal solutions for Sales while adhering to company guidelines and system regulations.Validate or escalate exceptions and customization requests when necessary.Utilize SFDC, CPQ, NetSuite, Wrike, and Zendesk daily to manage billing and customer inquiries.Troubleshoot any system limitations or issues related to billing and contracts.Address customer queries, including cancellation requests and vendor form completions.Provide assistance and coverage to other billing team members as required.Perform additional ad-hoc duties to support the broader Finance and Operations functions.Your QualificationsBachelor’s degree in Business, Finance, Accounting, or a related discipline.3+ years of relevant experience in billing, collections, order management, or a similar field.Proficient in verbal and written communication in English; additional languages are a plus.Experience with CPQ/Salesforce (SFDC) and NetSuite is advantageous.Strong analytical and problem-solving skills.Detail-oriented with a focus on accuracy and compliance.Ability to work under pressure and meet tight deadlines.

Join Bosch Group as a Senior DSP Development Specialist, where you will leverage your expertise in digital signal processing to design and implement innovative solutions that enhance our product offerings. Collaborate with a talented team of engineers and contribute to cutting-edge projects that drive the future of technology.

Role Overview: We are looking for a talented and automation-oriented Windows and Virtualization Platform Specialist to enhance our team. In this pivotal role, you will be responsible for the management and evolution of our enterprise-level Windows Server and virtualization environments, with a strong focus on scripting, automation, and the secure delivery of infrastructure within the financial services sector. Administer and maintain Windows Server environments, including Active Directory Services, DNS, DHCP, and Group Policy.Manage and optimize VMware vSphere infrastructure, including ESXi hosts, vCenter, clusters, and virtual networking/storage.

SpecialistJoin our innovative team at Brillio as a Specialist where you will be at the forefront of driving technological solutions. You will work collaboratively within our MEC department to enhance our service offerings and provide exceptional value to our clients.

About PaybooksPaybooks is dedicated to simplifying HCM and payroll processes for businesses, striving to make these experiences not only straightforward but also enjoyable. Since our inception in 2012, we have empowered over 3,000 businesses across India to automate their payroll operations, ensure compliance with legal standards, and enhance employee satisfaction. As a proud member of the TransPerfect family of companies, the largest provider of language and technology solutions for global enterprises, we operate in more than 100 locations worldwide.About the Team:Our vision is to build a global HCM platform augmented by a suite of AI applications, redefining the potential of talent management. We are assembling a driven team that embodies the perfect blend of curiosity, expertise, and resilience to revolutionize the industry.Position Overview:The Implementation Specialist plays a crucial role in the seamless onboarding of new clients, ensuring the delivery of high-quality payroll processing services in a fast-paced environment. This role demands meticulous attention to organizational policies, outstanding customer service, and proficient management of client documentation and system configurations.Job Responsibilities:Lead the client onboarding process, which includes information gathering, system setup, and policy implementation.Configure payroll, leave, expense claims, and attendance modules based on client specifications.Oversee workflows during initial payroll cycles, ensuring accuracy and timeliness of all transactions.Collaborate effectively with team members while demonstrating the ability to work autonomously.Maintain comprehensive documentation and accurate processing of all payroll-related information.Educate clients on software utilization and best practices.

Role overview Elastic seeks a Travel Specialist in Bangalore, India to coordinate travel logistics for the team. The position centers on organizing trips and ensuring each journey goes as planned. Success in this role depends on strong organization and a commitment to helpful service. What you will do Book travel arrangements for employees, including flights, hotels, and ground transportation Verify that all travel plans follow company policies Offer prompt and helpful support to travelers before and during their trips Maintain accurate records of travel bookings and related expenses Requirements Close attention to detail Strong organizational abilities Dedication to consistent, reliable service