Senior Strategy & Operations Analyst

Kaseya® stands at the forefront of IT infrastructure and security management solutions, catering to Managed Service Providers (MSPs) and internal IT organizations globally, all powered by AI technology. Our cutting-edge solutions empower organizations to efficiently manage and secure their IT environments, fostering long-term business success. Backed by Insi…

Kaseya® stands as the premier provider of comprehensive IT infrastructure and security management solutions tailored for Managed Service Providers (MSPs) and internal IT teams globally, all enhanced through AI capabilities. Our top-tier technologies empower organizations to effectively manage and safeguard their IT environments, fostering continuous business success. Over recent years, Kaseya has consistently achieved robust double-digit growth and is supported by Insight Venture Partners www.insightpartners.com, a prominent global private equity firm that invests in high-growth technology and software enterprises that catalyze transformative change within their respective sectors.Established in 2000, Kaseya proudly serves clients across more than 20 countries and oversees over 15 million endpoints worldwide. To discover more about our innovative solutions and corporate ethos, visit www.Kaseya.com.At Kaseya, we distinguish ourselves from the typical corporate environment. We are transparent about our identity and expectations. The multitude of individuals who thrive at Kaseya are those who are committed to exceeding expectations for the benefit of our clients. Role SummaryAs the Senior Strategic Analyst for Customer Experience and Voice of the Customer, you will be instrumental in shaping Kaseya's approach to listening, interpreting, and acting upon customer feedback throughout the customer journey. This position merges analytical expertise with customer experience strategy and storytelling at the executive level, transforming customer insights into actionable recommendations that enhance outcomes and inform business strategies.The ideal candidate will be data-oriented, able to work autonomously, and proficient in synthesizing both qualitative and quantitative customer feedback into concise, leadership-ready proposals. This role will collaborate closely with the Customer Experience, Customer Success, Support, Product, and executive teams to advance Kaseya's Voice of the Customer program and integrate customer insights into strategic decision-making.

Join Gleanwork as a Senior Partner Operations Analyst and leverage your expertise to enhance operational efficiencies and drive strategic initiatives. You will collaborate closely with partners to optimize workflows, analyze processes, and implement best practices that support our growth trajectory.Your analytical prowess will be key in identifying opportunities for improvement and streamlining operations. In this role, you will be an essential part of the team, providing insights and recommendations that influence key decisions.

Payoneer is seeking a Senior Sales Operations Analyst in Bangalore to support sales effectiveness and improve operational processes. This position centers on analyzing sales data and identifying opportunities to streamline workflows within the sales organization. Role overview This role focuses on collecting and interpreting sales data, then turning findings into actionable insights. By refining sales processes and reporting, you will help the team make informed decisions that impact business outcomes. Key responsibilities Analyze sales metrics and trends to identify areas for improvement Optimize existing sales processes for greater efficiency Deliver insights and recommendations to guide decision-making within the sales team Impact Your work will support Payoneer's mission to help businesses worldwide by making payment solutions more accessible and effective.

InMobi is seeking a highly analytical and detail-oriented Senior Analyst to join our Global Business Operations team. In this pivotal role, you will leverage your analytical skills to drive operational efficiency and support strategic decision-making across various business units. You will collaborate with cross-functional teams to identify opportunities for improvement and implement data-driven solutions that enhance operational performance.

About AirwallexAirwallex is a pioneering integrated payments and financial platform tailored for global enterprises. Leveraging our proprietary infrastructure and advanced software, we empower over 200,000 businesses worldwide—including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN—providing comprehensive solutions to manage business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we proudly boast a diverse team of over 2,000 innovative professionals across 26 global offices. With a valuation of US$8 billion and support from esteemed investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you are ready to embark on a transformative journey in your career, we invite you to join our team.Attributes We ValueWe seek dynamic builders with entrepreneurial spirit who aspire to make a significant impact, accelerate their learning, and embrace true ownership. You bring strong expertise in your role, sharp analytical skills, and a passion for our mission and operating principles. You thrive in fast-paced environments, exercise sound judgment, and approach challenges with curiosity and a fundamental mindset, effectively balancing speed with thoroughness.You embody humility and collaboration, translating innovative ideas into tangible products, and you excel at executing projects from start to finish. By harnessing AI, you enhance your problem-solving abilities and work more efficiently. Here, you will confront complex, high-profile challenges alongside extraordinary teammates while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what comes next together.About the TeamThe Revenue Strategy & Operations team at Airwallex is central to driving our company's growth and operational efficiency. We utilize data-driven insights, exceptional problem-solving abilities, and a comprehensive understanding of our business to optimize processes, uncover growth opportunities, and ensure that Airwallex operates effectively and efficiently at scale.What You'll DoAs the Manager of Revenue Operations in Bangalore, you will play a critical role in our commercial engine—collaborating closely with Sales, Data, Strategy, Systems teams, and senior leadership to foster predictable, sustainable, and industry-leading growth. Reporting to the Senior Manager, your responsibilities will encompass sales targets, territory management, incentive programs, revenue analytics, enhancements to GTM tools, and cross-functional initiatives.

About Hevo:Hevo is a cutting-edge, no-code data pipeline platform that empowers organizations to seamlessly integrate and prepare their data for analytics and AI.In a world where AI innovation hinges on one essential element—clean, unified, and accessible data—Hevo enables over 2,500 data-driven enterprises, including industry leaders like DoorDash, Shopify, and Postman, to automate complex data integration and transformation processes across a multitude of sources.By eliminating engineering bottlenecks, Hevo allows teams to concentrate on what truly matters: deriving insights, developing intelligent products, and making swift, informed decisions.Our mission is ambitious yet straightforward: Create technology in India for a global audience, ensuring that data access is seamless, scalable, and intelligent, so that every organization is prepared for an AI-first future.With headquarters in San Francisco and Bangalore, Hevo has experienced remarkable growth since its founding.Having secured $42 million in funding from prestigious investors like Sequoia India, Qualgro, and Chiratae Ventures, Hevo is now on the brink of a new phase of hyper-growth.At Hevo, we pride ourselves on fostering a culture of thoughtful, collaborative problem solvers, dedicated to making a positive impact on our customers, colleagues, and their own professional journeys.Your Role in the Business Operations and Strategy Team at Hevo:If you aspire to be a Founder, CEO, or COO someday, this position is perfect for you. It serves as a stepping stone toward leadership roles at Hevo or other high-growth companies.This role offers an invaluable insider perspective on how a growth-stage company scales and operates, allowing you to learn from both successes and challenges.You will collaborate on cross-functional projects alongside the CEO and other C-suite executives, tackling the most strategic initiatives across various functions. The challenges you'll address will require insights and solutions that transcend any single department.

About MoonPay MoonPay builds payments infrastructure for digital currencies, aiming to make crypto transactions as straightforward as sending an email. The company serves over 30 million customers and works with more than 500 ecosystem partners worldwide. Its secure, enterprise-grade platform supports individuals and organizations as they buy, sell, swap, and transact with digital assets. Our Mission and Vision MoonPay’s mission is to connect the world to the decentralized economy. The team believes that cryptocurrencies, stablecoins, and blockchain technology offer new ways for people and businesses to control their finances and digital assets. These tools help open up access to financial systems that were previously out of reach for many. What We Offer The platform covers the full payments journey: compliance, identity verification, fraud prevention, and settlement are all integrated. MoonPay’s focus on user-friendly design means people can engage with digital currencies without needing deep technical knowledge. The company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a strong emphasis on trust and compliance. Our Growth MoonPay partners with forward-thinking brands and projects to deliver secure, scalable solutions for a blockchain-powered future. The consumer app is evolving quickly, with a commitment to ongoing improvement and a goal of making cryptocurrency accessible and intuitive for everyone. Join the Team in Bangalore The Strategy and Operations Manager role is based in Bangalore with a hybrid work setup. This is a chance to help shape systems and processes as MoonPay continues to grow. The company values diverse perspectives and contributions, aiming to build a fairer, more open financial ecosystem. If you believe in universal financial freedom and want to help redefine payments and the decentralized economy, MoonPay welcomes your application.

Join Anthropic as a Revenue Strategy & Operations Specialist and play a crucial role in driving our revenue growth through strategic planning and operational excellence. You will work closely with cross-functional teams to develop and implement revenue strategies that align with our organizational goals. Your analytical skills will be key in identifying opportunities for optimization and driving data-informed decisions.

About The Role:The Senior Data Analyst in Support Operations plays a pivotal role in Rubrik’s commitment to providing outstanding customer experiences through AI-driven insights. This position is responsible for analytics, reporting, forecasting insights, and operational transparency for the global Customer Success organization, utilizing AI tools and platforms such as Salesforce, SupportLogic, Amazon Connect, and Workforce Management (WFM) tools, including Assembled, NICE, or Verint.You will analyze performance trends in service delivery, identify operational gaps, product issue trends, and assess agent productivity to support leadership in making informed decisions. Your contributions will directly enhance service effectiveness, customer satisfaction, and overall operational efficiency.This role also reinforces Rubrik’s dedication to data protection and cybersecurity by ensuring the accuracy of reports, compliance with governance standards, and safeguarding operational data.What You'll Do:Reporting, Analytics & VisualizationDesign, develop, and maintain dashboards and reports that monitor key metrics such as case volume, SLA attainment, backlog, CSAT, adherence, and agent utilization.Create scalable data models in Tableau or similar BI tools that facilitate self-service data consumption.Collect, analyze, structure, and organize data from Salesforce, SupportLogic, Amazon Connect, WFM platforms, and survey tools.Leverage AI reporting tools to drive data-informed decision-making regarding deflection rates, self-service capabilities, and predictive resolutions.Implement automated reporting pipelines to minimize manual effort.Collaborate with the Data team to develop detailed requirements and address critical reporting and business needs.Identify actionable insights from data trends to recommend and drive strategic process improvements for service delivery leaders.Prepare and present insights for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and leadership discussions.Ensure all reporting aligns with data governance policies and security regulations.Operational Insights & Forecasting SupportIdentify trends related to usability and support deficiencies to drive enhancements in product and service delivery.Analyze service delivery performance and customer trends to pinpoint process gaps, resource needs, and optimization opportunities.Support WFM teams with forecasting, staffing analysis, and scheduling insights.

About EthosAt Ethos, we are committed to transforming the life insurance landscape to make it faster and more accessible for families. Our unique blend of industry insight, cutting-edge technology, and a personal touch ensures that you find the right policy to safeguard your loved ones.By harnessing advanced technology and data science, we streamline the life insurance process, making it not only more efficient but also user-friendly. Our predictive analytics allow us to convert a traditionally lengthy process into a swift digital experience that can be completed in mere minutes! Each month, we issue billions in coverage, breaking down old barriers and ushering the industry into a new era. Our comprehensive technology platform serves as the foundation for family financial wellbeing.We strive to simplify the life insurance journey, making it quicker and better for everyone involved.Our impressive roster of investors includes General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of notable figures such as Jay-Z, Kevin Durant, and Robert Downey Jr. This year, we earned a spot on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are rapidly scaling and invite passionate individuals to help us protect the next million families!About the RoleWe are on the lookout for a proactive, self-motivated individual to join our Revenue Operations team focused on B2C go-to-market initiatives. In this pivotal role, you will lead the Consumer Revenue Operations team towards operational excellence. As a versatile and dynamic team player, you will engage in multiple initiatives across various workstreams. Your insights and analyses will inform our day-to-day decisions, while you manage numerous projects that drive rapid revenue growth and scalability for our operations.

About AsporaAt Aspora, we understand that individuals on the move require a banking solution that keeps pace with their lifestyle. Since our inception in 2022, we have been dedicated to creating a borderless financial operating system that empowers our users with mobile and transparent financial solutions.Supported by prominent venture capitalists such as Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator, and Global Founders Capital, our team of over 75 professionals spans across India, the UK, UAE, EU, and the US. We thrive on a culture of extreme ownership, radical candor, and an unwavering commitment to customer impact.We value innovators who challenge conventions, deliver swiftly, and transform regulatory complexities into seamless solutions. If you are passionate about reshaping the future of global banking, we invite you to join us in building something extraordinary.About the RoleAs a Treasury Operations Analyst/Treasury Operator at Aspora, you will play a pivotal role in redefining how businesses manage their global finances. We are building a payment and treasury infrastructure that is swift, transparent, and reliable—spanning fiat, digital assets, and intricate cross-border transactions. The treasury function is core to our mission, ensuring that every commitment we make to our customers is operationally robust, liquid, and scalable.We are seeking a proactive Treasury Operations Analyst/Treasury Operator who possesses operational accuracy paired with a builder's mindset. This position is perfect for someone eager to gain in-depth knowledge of multi-currency treasury operations, settlements, and liquidity management, and leverage that expertise to influence Aspora's global expansion.You will be an integral member of the Treasury team, managing daily cash positioning, settlements, reconciliations, and liquidity strategies across various corridors and partners. In addition to overseeing daily operations, you will collaborate closely with Finance, Trading, Product, and Engineering teams to enhance controls, streamline automation, and develop resilient and efficient treasury workflows for future scalability.This role is hands-on and requires a candidate with 4 to 8 years of experience, offering significant ownership and visibility within the organization. You will be at the heart of Aspora's financial operations, where precision, judgment, and efficiency are paramount to fostering trust, growth, and scalability.

Become an integral part of our Client Implementation (CI) team based in Bangalore, where you will contribute significantly to the onboarding process of new clients, ensuring they receive a smooth and compliant experience. As a member of the Client Onboarding (COB) team, you will manage essential client relationships within the Global Markets Division, working closely with Sales, Compliance, Credit, Risk, Legal, and Operations teams to streamline client onboarding while strictly adhering to trading regulations and new account opening requirements.About Our TeamThe Client Implementation (CI) team serves as the primary point of contact for managing key client relationships within the Global Markets Division. We focus on providing seamless front-to-back coordination and setup of trading relationships, aligning our business with client needs while proactively engaging with internal stakeholders to address evolving commercial demands. Our profound understanding of the regulatory landscape allows us to identify, assess, and escalate risks effectively.We are dedicated to delivering a premium “white glove” onboarding experience that fosters strong client relationships and ensures our onboarding process is world-class. We assist other stakeholders in engaging with clients to collect necessary documentation to comply with regulatory obligations for establishing Global Markets relationships across Fixed Income (including Derivatives, FX, and Commodities), Equities, and Prime Services.The CI team is responsible for approving all new client trading accounts and coordinating additional trading features and account types for existing clients, including client maintenance and data quality management. A solid understanding of the operational flow across various products is highly advantageous. We also work closely with Technology to design system enhancements that boost efficiency and collaborate with Compliance to establish and implement firm policies and controls.

Role overview Kaseya seeks a Sales Operations Analyst based in Bangalore, India. This position centers on enhancing sales processes and supporting the sales team’s efficiency. The analyst will handle sales data, prepare reports, and deliver insights that influence sales strategies. What you will do Analyze sales data to spot trends and identify opportunities Create regular and ad hoc sales reports Offer actionable insights to support sales strategy and improve performance Collaborate with sales leadership to refine and optimize processes Who succeeds in this role Detail-oriented professionals who enjoy working with data Those who support teams through analysis and reporting People who adapt well in changing, growing organizations

Join our dynamic team at Kaseya as a Sales Operations Analyst and play a vital role in optimizing our sales processes and performance. You will be responsible for analyzing sales data, developing reports, and providing insights to enhance sales strategies.This is an excellent opportunity for individuals who are passionate about data-driven decision-making and want to contribute to the success of our sales team.

Squarepoint Capital is seeking an Operations Analyst to join the OTC Derivatives Middle Office team in Bangalore. This position centers on managing the full lifecycle of derivative trades, with a focus on accuracy and timely execution. Key Responsibilities Manage the entire lifecycle of OTC Derivative trades, including validation, maintenance, affirmation, settlement, and reconciliation. Handle trade capture, confirmation, and settlement to support daily operational flow. Validate and process periodic lifecycle events, ensuring trade integrity is maintained at every stage. Conduct regular reconciliations of positions and cash to uphold data accuracy. Affirm trades with counterparties on MarkitWire to minimize operational risk. Monitor and resolve T+0 trade capture exceptions in a timely manner. Process corporate actions for the APAC and EMEA regions, ensuring compliance and precision.

Join our dynamic team at Vonage as a Finance Operations Analyst, where you will play a pivotal role in optimizing our financial processes within the telecommunications sector. You will be responsible for analyzing and improving finance operations, ensuring accuracy in reporting, and collaborating with cross-functional teams to drive efficiency.

About Us:At Novo, we believe that small businesses are essential to the economy, contributing significantly to the GDP and the workforce. However, traditional banks often fall short in providing the necessary resources and tools for these businesses to thrive.Our mission at Novo is to revolutionize the banking experience for small businesses (SMBs) by offering a modern banking platform that empowers entrepreneurs, freelancers, and startups. We strive to simplify business banking, creating a seamless and efficient system that enhances cash flow and saves valuable time. Our innovative integrations facilitate easy payment tracking, international transfers, and transaction management, allowing us to make a substantial impact in a short period, helping thousands of organizations access simplified banking solutions.Why Join Novo?Be part of a fast-growing Series B fintech startup dedicated to supporting every small business in America.Experience a positive, inclusive, and supportive culture that encourages personal and professional growth.Engage with cutting-edge technologies and modern architectural patterns.Access learning and development budgets to foster team bonding and individual growth.Join us in one of our vibrant offices located in NYC, Miami, India, or Colombia.Role Summary:As a Senior KYC Analyst at Novo, you will play a crucial role in ensuring our platform operates efficiently while minimizing risks and streamlining the onboarding process. If you are excited about joining a dynamic early-stage startup poised for rapid growth, we want to hear from you. Are you ready to help us transform the small business banking landscape?About the Role:Monitor and assess customer account activities to identify and mitigate potential risks, fraud, or suspicious behavior.Manage KYC and AML processes effectively.Facilitate customer and enhanced due diligence during onboarding and periodic reviews.Process applications and conduct thorough evaluations.

Join our dynamic team as a Senior Analyst specializing in Market Research (PMR Analyst) in Bangalore. In this role, you will leverage your analytical skills to provide actionable insights that drive business strategies. Collaborate with cross-functional teams to analyze market trends and consumer behavior, enabling informed decision-making for our clients.

Location: Bangalore, India Role Overview Pure Storage is seeking a Sales Operations Analyst to support its Global Sales Operations team in India. This role focuses on supporting sales teams, managing Salesforce processes, and delivering insights for Theater Operations leadership. The position suits someone who pays close attention to detail, enjoys solving problems, and communicates clearly across teams. Key Responsibilities Ticket Management & Field Support Respond to and resolve tickets from field sales teams, meeting service level agreements. Act as the main contact for questions about opportunity creation, quote changes, and sales process support. Investigate and fix issues related to quote generation, approvals, and primary quote management in Salesforce. Sales Process & System Support Support the full opportunity lifecycle in Salesforce, from creation to closure, ensuring data accuracy and policy compliance. Work closely with Theater Ops, SE Ops, IT, Sales Planning, Billing, and Order Management teams to resolve issues quickly and keep stakeholders informed. Participate in User Acceptance Testing (UAT) for new tools or workflow changes, providing clear and structured feedback. Reporting, Documentation & Process Optimization Analyze pipeline, bookings, and revenue data to provide actionable business insights. Partner with Theater Ops to identify process bottlenecks, trends, and key action items from field activities. Keep documentation of sales operations processes and FAQs current to support self-service and consistency. What We Look For Hands-on experience with Salesforce. Strong analytical and communication skills. Understanding of the end-to-end sales process. Proactive approach to problem-solving and execution. Ability to work effectively in a global, collaborative environment.