Customer Care Specialist (German Speaker) at Perk | Barcelona

About UsPerk, formerly known as TravelPerk, is a cutting-edge platform designed for efficient travel and expense management. Our mission is to eliminate tedious manual tasks that hinder productivity, automating processes such as travel bookings, expense tracking, and invoice processing. By addressing the hidden inefficiencies that consume valuable hours and …

About UsPerk, formerly known as TravelPerk, is a cutting-edge platform dedicated to revolutionizing travel and spend management. We streamline cumbersome manual tasks, providing automated solutions for travel bookings, expense management, invoice processing, and beyond. Our mission is to eliminate inefficiencies, helping businesses reclaim valuable time and boost employee morale while fostering innovation.Trusted by over 10,000 companies worldwide, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are addressing the staggering issue of lost productivity—estimated at $1.7 trillion—by tackling the 7 hours of wasted time each employee faces weekly. Established in 2015, Perk has rapidly expanded to a global workforce of more than 1,800 individuals across 12 offices, with headquarters located in London and Boston. We blend innovation, control, and simplicity to transform workplace dynamics and improve employee experiences.Our values drive us—ownership, a commitment to delivering a 7-star experience, and teamwork are at our core. We prioritize curiosity, purpose, and a growth mindset over mere knowledge, ensuring our team members reach their full potential. Our talent pool comprises top professionals from the travel and SaaS sectors, representing over 70 countries. If you're passionate about making a real difference and enhancing the work experience for millions, we want you on our team.Explore more about us at www.perk.com.

About UsPerk (formerly TravelPerk) is a cutting-edge platform dedicated to transforming travel and expense management. Our innovative tools streamline processes from travel reservations to expense tracking and invoice management, effectively reducing the time spent on tedious tasks that detract from productivity and innovation. By alleviating this unnecessary burden, we empower businesses to focus on what truly matters.Trusted by over 10,000 companies globally, including names like Wise, On Running, Breitling, and Fabletics, we are addressing the staggering loss of productivity—an issue costing businesses $1.7 trillion annually.Established in 2015, Perk has expanded to a diverse team of more than 1,800 professionals across 12 offices worldwide, with our headquarters located in London and Boston. We prioritize innovation, control, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.At Perk, our core values drive us—ownership, delivering exceptional experiences, and teamwork are paramount. We cherish curiosity, purpose, and the right mindset to unlock your potential. Our team is a melting pot of expertise from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a significant impact and reimagining the work experience for millions, we invite you to join us.Discover more at www.perk.com.

As a Junior Campaign Specialist, you will collaborate with a dedicated portfolio of clients to shape their inaugural online advertising campaigns, playing a pivotal role in driving their business success. This position thrives in a target-oriented atmosphere, where you will pursue personal objectives while being part of a dynamic onboarding team.Key Responsibilities:Act as a trusted advisor to clients, facilitating the onboarding process and development of effective PPC campaigns.Identify and comprehend customers' needs and goals.Drive increased spending, upselling, and campaign sustainability.Manage a high volume of client interactions daily via phone.

Join Our TeamAt Perk, we are at the forefront of transforming travel and spend management through innovative solutions. Our platform is designed to streamline the cumbersome manual processes that often hinder productivity, offering automated tools for travel bookings, expense management, and invoice processing.With over 10,000 global clients, including industry leaders like Wise, On Running, and Breitling, we are addressing a critical challenge: the staggering 7 hours of lost productivity per employee each week, a problem estimated to cost businesses $1.7 trillion.Founded in 2015, Perk has rapidly expanded to a diverse team of over 1,800 professionals across 12 locations worldwide, with our headquarters situated in London and Boston. Our mission is to enhance how businesses operate and improve employee satisfaction through simplicity and innovation.We are deeply committed to our core values, which include ownership, delivering exceptional experiences, and fostering teamwork. At Perk, we believe in nurturing curiosity, purpose, and the right mindset to unlock the full potential of our employees. Our talent acquisition team comprises some of the brightest minds in the travel and SaaS sectors, representing more than 70 countries. If you’re eager to make a significant impact and redefine how millions experience work, we want you to be part of our journey.To learn more about us, visit www.perk.com.Your RoleWe are seeking a skilled iOS Engineer who will take ownership of product features from conception to deployment and beyond. Your work will have a substantial impact on millions of users, and you will be encouraged to share your expertise while actively engaging in technical discussions with the team. If you thrive in a dynamic environment and are passionate about driving change, this position is tailored for you.You will be an integral part of a cross-functional mobile team dedicated to enhancing our application, making it an indispensable travel companion for self-service business travelers.

About UsAt Perk, formerly known as TravelPerk, we have created an intelligent platform designed to revolutionize travel and spend management. Our innovative tools automate every aspect of travel, from bookings to expense reporting and invoice processing. By eliminating the tedious manual work that hampers productivity, we empower our users to focus on what truly matters: achieving impactful results.With a trusted client base of over 10,000 companies globally—including industry leaders like Wise, On Running, and Breitling—we are actively addressing the significant productivity losses that affect employees worldwide. We aim to combat the staggering $1.7 trillion issue of lost productivity, as reported in our shadow work report.Since our inception in 2015, we have evolved into a global team of over 1,800 professionals across 12 offices, with our headquarters located in London and Boston. We are committed to delivering innovation, control, and simplicity, fundamentally changing how businesses operate and enhancing employee morale.Driven by our core values—ownership, delivering exceptional experiences, and teamwork—we celebrate curiosity and purpose over mere knowledge. Our diverse talent pool spans more than 70 countries. If you are passionate about making a tangible difference and transforming the work experience for millions, we invite you to join our team.Discover more about us at www.perk.com.

About UsAt Perk, previously known as TravelPerk, we have developed an innovative platform that revolutionizes travel and expense management. Our mission is to eliminate the tedious manual tasks that hinder productivity, providing automated solutions for everything from travel bookings to expense reports and invoice processing. We aim to combat the inefficiencies that cost employees an average of 7 hours of lost productivity every week, representing a staggering $1.7 trillion challenge.Trusted by over 10,000 companies globally, including names like Wise, On Running, Breitling, and Fabletics, we strive to empower businesses to focus on impactful work. Since our inception in 2015, Perk has expanded rapidly, employing over 1,800 individuals across 12 international offices, with headquarters in London and Boston.Our company culture is driven by core values such as ownership, delivering a 7-star experience, and teamwork. We emphasize curiosity, purpose, and mindset—recognizing that these attributes unlock potential beyond mere knowledge. Our diverse talent team comprises leading professionals from the travel and SaaS sectors, representing more than 70 countries. If you're passionate about making a significant impact and transforming how millions experience work, we would love for you to join us.To learn more about us, visit www.perk.com.We seek intelligent individuals who can leverage the best tools and processes to excel in their roles. Join our enthusiastic team and play a crucial role in shaping the visual identity of our platform, website, and internal tools. As a key member of our engineering team, you will not only deliver high-quality product features and advanced internal tools but also lead the ongoing improvement and evolution of our frontend architecture.

About PerkPerk (formerly TravelPerk) is an innovative platform focused on streamlining travel and spend management. Our mission is to eliminate tedious manual processes that hinder productivity, offering automated solutions for travel bookings, expense handling, invoice processing, and more. By addressing the inefficiencies that consume valuable time, we empower organizations to enhance productivity and foster innovation.With the trust of over 10,000 global clients, including renowned brands like Wise, On Running, Breitling, and Fabletics, we are addressing a staggering $1.7 trillion productivity loss that equates to seven hours of lost productivity per employee each week.Since our inception in 2015, Perk has expanded to become a global entity with over 1,800 employees across 12 offices, including headquarters in London and Boston. We blend innovation with simplicity to redefine workplace dynamics, enhancing both operational efficiency and employee satisfaction.Our core values drive us: ownership, delivering a seven-star experience, and teamwork. We prioritize curiosity, purpose, and mindset over mere knowledge to unlock the potential of every individual. Our talent team comprises top experts from the travel and SaaS sectors, representing more than 70 countries. If you're eager to make a substantial impact in transforming workplace experiences for millions, we would welcome you to join our team.Discover more about our mission at www.perk.com.We have reached $1 billion in travel transactions, and now we seek a Senior Quality Assurance Specialist to strengthen our QA team. This role will act as a vital link between our headquarters' culture and our global BPO network. You will not only be monitoring metrics and managing tickets; you will be the advocate for customer experience, ensuring that travel arrangements processed by agents in Manila reflect the seamless service that Perk is known for.

About UsPerk Technologies, Inc. (formerly TravelPerk) is revolutionizing the landscape of travel and spend management with our cutting-edge platform. Our mission is to eliminate the tedious, manual tasks that hinder productivity, allowing businesses to focus on what truly matters. We automate processes related to travel bookings, expense management, invoice processing, and much more. By addressing the significant issue of shadow work that leads to lost hours and diminished morale, we empower employees to achieve their best work.Trusted by over 10,000 organizations globally, including industry leaders such as Wise, On Running, Breitling, and Fabletics, we are addressing a staggering productivity loss of 7 hours per employee each week, representing a $1.7 trillion challenge.Founded in 2015, Perk has rapidly expanded into a global entity with more than 1,800 employees distributed across 12 offices worldwide, with headquarters in London and Boston. We prioritize innovation, control, and simplicity to transform the working experience for businesses and their employees.At Perk, our values drive us. We believe in ownership, delivering a 7-star experience, and collaborating as one team. Our focus is on curiosity, purpose, and mindset, rather than just knowledge, to unlock your full potential. Our talent team is composed of top professionals from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a real impact and redefining how millions experience work, we would love to welcome you to our team.Visit www.perk.com to learn more.

About UsWelcome to Perk, the pioneering platform designed for seamless travel and spend management. Our innovative tools simplify the tedious tasks that often hinder productivity, automating processes from travel bookings to expense management and invoice handling. By reducing the time spent on administrative tasks, we empower businesses to focus on what truly matters, fostering creativity and enhancing workplace morale.Trusted by over 10,000 organizations globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are addressing the staggering 7 hours of lost productivity each week per employee, a challenge that costs businesses $1.7 trillion annually. Founded in 2015, Perk has rapidly expanded, boasting a talented team of over 1,800 professionals across 12 offices worldwide, with headquarters located in London and Boston. Our mission is to blend innovation, control, and simplicity, transforming business operations and enhancing employee satisfaction.At Perk, we cultivate a culture driven by our core values: ownership, delivering exceptional experiences, and teamwork. We prioritize curiosity, purpose, and mindset over mere knowledge, unlocking the true potential within our talent. Our recruitment team comprises top-tier professionals from the travel and SaaS sectors, representing more than 70 countries. If you’re eager to make a tangible impact and redefine how millions experience their work, we invite you to join us.Explore more at www.perk.com.The Opportunity:We are assembling a dedicated team of Data Product Partners who will serve as the vital link between business requirements and intricate data systems. Your role will be crucial in ensuring our data assets are reliable, accessible, impactful, and effectively address user challenges.As a Data Product Partner (DPP), you will play a pivotal role in enhancing the impact of our data initiatives within Perk. You will navigate both business and data landscapes, making informed decisions that are grounded in a comprehensive understanding of user needs.

At Lighthouse, we are dedicated to transforming the commercial strategy landscape for the hospitality sector. Our state-of-the-art commercial platform simplifies data complexities, equipping businesses with actionable insights, advanced pricing mechanisms, and innovative business intelligence tools to maximize their revenue potential.With a robust backing of $370 million in Series C funding and a relentless pursuit of growth, we have integrated five companies into our ecosystem and achieved over $100 million in Annual Recurring Revenue (ARR) in 2024. Our diverse team of more than 850 professionals across 35 countries embodies 34 different nationalities.At Lighthouse, we cultivate more than just a workplace; we are a vibrant community. Collaborative and enjoyable, we are deeply committed to revolutionizing the hospitality industry together. Are you prepared to join us and shine as part of the most exhilarating journey in this field? What You Will DoAs an Implementation Specialist, you will play a vital role in the client experience by onboarding new customers to Lighthouse, particularly focusing on the direct products from The Hotels Network. You will serve as the primary technical consultant for our clients during the critical post-sales phase, guiding them through the setup process, addressing inquiries, and resolving technical challenges to ensure a seamless onboarding journey. You will collaborate with Sales, Product, and Technical teams, utilizing AI tools and internal resources for enhanced efficiency.Where You Will Have ImpactAccount Activation: Oversee the entire client onboarding cycle, ensuring successful account activation through proactive management and consistent follow-up.Client Technical Support: Provide guidance to clients during the technical installation of our scripts, offering hands-on assistance and troubleshooting to guarantee a smooth setup.Communication: Act as the primary contact for our German-speaking clients, ensuring clear communication and timely project delivery.Sales Collaboration: Work closely with Sales Managers to ensure a swift and seamless transition of new accounts.Technical & Integration Coordination: Collaborate with technical and partnership teams to manage integrations and prioritize technical requirements.Data Monitoring: Track initial client data and platform functionality to ensure everything operates correctly post-setup.Knowledge Sharing: Enhance team efficiency by documenting processes and sharing knowledge within the team.

About UsPerk, formerly known as TravelPerk, stands at the forefront of travel and expense management innovation. Our platform is meticulously designed to alleviate the burdens of tedious manual tasks, facilitating seamless automation across travel bookings, expense management, invoice processing, and beyond. By addressing this shadow work that detracts from productivity and stifles creativity, we aim to empower professionals to focus on what truly matters.We take pride in serving over 10,000 companies globally, including industry leaders like Wise, On Running, Breitling, and Fabletics. Our mission is to tackle the staggering problem of productivity loss, which can average up to 7 hours per employee each week, equating to a substantial $1.7 trillion challenge.Established in 2015, Perk has rapidly expanded into a dynamic global workforce of more than 1,800 professionals spread across 12 offices, with our primary locations in London and Boston. We blend innovation, governance, and simplicity to reshape workplace dynamics and enhance employee satisfaction.At Perk, our values inspire us: we act like owners, strive to provide a 7-star experience, and collaborate as one cohesive team. We cherish curiosity, purpose, and a growth mindset as we unlock individual potential. Our talent team comprises top-tier professionals from the travel and SaaS sectors, representing over 70 countries worldwide. If you are passionate about making a meaningful difference and transforming the work experience for millions, we invite you to join our team.Discover more about us at www.perk.com.The Platform function at Perk lays the groundwork for the entire organization. We manage the shared infrastructure, core services, and developer tools that empower product teams to operate efficiently without compromising system integrity. Although our contributions are often behind the scenes, their effects are ubiquitous: ensuring reliability, scalability, security, and improving the developer experience.We tackle complex, systemic issues, make intentional trade-offs, and take responsibility for the platform's long-term viability. If you value leverage, clean abstractions, and are eager to contribute to building a robust infrastructure, we would love to hear from you.

About UsPerk, previously known as TravelPerk, is a cutting-edge platform for travel and expense management. Our aim is to eliminate the tedious manual tasks that hinder productivity, automating everything from travel bookings to expense management and invoicing. By addressing the shadow work that consumes valuable hours, we are on a mission to enhance real work with substantial impact.We are proud to serve over 10,000 companies globally, including notable names like Wise, On Running, Breitling, and Fabletics, and we are actively working to resolve the 7 hours of lost productivity per employee each week, a staggering $1.7 trillion issue.Founded in 2015, Perk has expanded into a global enterprise with a workforce of over 1,800 and 12 offices worldwide, with our headquarters located in London and Boston. We blend innovation, oversight, and simplicity to revolutionize how businesses operate and enhance employee satisfaction.At Perk, our values drive us forward—embracing ownership, delivering a 7-star experience, and fostering teamwork. We prioritize curiosity, purpose, and the right mindset to unlock the potential of our team members. Our talent acquisition team comprises leading professionals from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a tangible impact and influencing how millions of individuals experience work, we would be thrilled to have you join our team.For more information, visit www.perk.com.We are seeking a Director of Customer Care Operations for the Europe region to ensure we continue to provide a 7-star experience to our clients while efficiently overseeing our global Customer Care operations. As we aim higher than ever and experience rapid growth, delivering a delightful customer experience through our product and Customer Care team is crucial to achieving our ambitious goal of 1 million satisfied travelers daily. That’s why we need your expertise!

Join our dynamic team at MSX International as a Customer Service Representative, where your expertise in Swiss German will be invaluable! In this role, you will provide exceptional service to our clients, ensuring their needs are met with efficiency and professionalism. We are looking for passionate individuals who thrive in a fast-paced environment and possess excellent communication skills.

Join our dynamic team at MSX International as a Customer Service Representative. If you are fluent in German and have a passion for delivering exceptional customer service, we want to hear from you! In this role, you will assist customers with inquiries, resolve issues, and provide product information in a friendly and professional manner.

Join Our Team as a Junior Early LifeCycle Specialist - German Speaker!At SumUp, our mission is to empower small businesses around the world by simplifying their payment processes and driving their success. As a pioneering FinTech company, we're on a journey to create the first global card acceptance brand, currently supporting small enterprises in over 33 countries. Our dynamic team is dedicated to mutual support and collaboration, and we believe you could be the key to helping us expand card acceptance to even more businesses!In this role, you will play a vital part in fostering and nurturing strong relationships with our clients, ensuring they receive the best onboarding experience possible.Your Responsibilities:Assist new merchants during the onboarding phase, guiding them through the setup and activation of SumUp’s products (including Card Readers and POS systems).Encourage early product adoption by supporting merchants with key activation steps, conducting training sessions, and helping them achieve their initial transaction milestones.Monitor merchant engagement, proactively reaching out to inactive users to provide assistance and enhance their usage of our services.Work closely with sales teams to ensure a smooth transition and continuity in the onboarding process.Handle inquiries and troubleshoot onboarding issues, escalating complex cases when necessary and managing the inbound support line as required.What We’re Looking For:Fluency in German and English (C1 or C2 level).A proactive problem-solver with a positive outlook.Exceptional communication skills and a genuine passion for helping customers.Ability to thrive in a fast-paced start-up environment.Enthusiasm for working onsite at our Barcelona headquarters.

Join our dynamic team at MSX International as a Customer Service Agent, specializing in providing exceptional support to our German-speaking clients. In this role, you will be the first point of contact for customer inquiries, ensuring a seamless experience through effective communication and problem-solving.Your responsibilities will include addressing customer queries, processing orders, and providing product information. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.

About UsPerk, previously known as TravelPerk, is a cutting-edge platform dedicated to streamlining travel and expenditure management. Our innovative tools automate tedious tasks ranging from travel bookings to expense management and invoice processing. By eliminating inefficient manual work, we empower organizations to reclaim their productivity, enhance employee morale, and foster innovation. Our mission is to facilitate impactful work experiences.We proudly serve over 10,000 organizations globally, including renowned brands like Wise, On Running, Breitling, and Fabletics, addressing the staggering $1.7 trillion challenge of lost productivity, which amounts to 7 hours of unproductive time per employee each week.Established in 2015, Perk has rapidly evolved into a global entity with over 1,800 team members spread across 12 offices worldwide, with our headquarters located in London and Boston. We blend innovation, control, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.Our values drive us at Perk, emphasizing ownership, delivering a 7-star experience, and fostering teamwork. We prioritize curiosity, purpose, and mindset alongside knowledge to unlock your potential. Our talent team is composed of leading professionals from the travel and SaaS sectors, representing over 70 nationalities. If you are eager to make a significant impact and revolutionize how millions experience work, we would be thrilled to welcome you to our team.For more information, visit www.perk.com.

Perk is looking for a Data Governance Specialist to join the team in Barcelona. This role centers on developing and maintaining frameworks that uphold data integrity, strengthen security measures, and ensure compliance with relevant standards. Key responsibilities Create and implement data governance policies and procedures Collaborate with teams throughout the company to enhance data quality Oversee the management of the data lifecycle Contribute to initiatives that safeguard data security and support regulatory compliance Location The position is based in Barcelona.

About UsPerk (formerly TravelPerk) is the leading intelligent platform for travel and spend management. Our innovative tools are designed to eliminate the tedious manual tasks that hinder productivity, automating everything from travel bookings and expense management to invoice processing and beyond. By addressing the challenges of 'shadow work' that can cost employees up to seven hours of lost productivity each week, we are committed to enhancing real work with tangible impact.Trusted by over 10,000 organizations globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling a $1.7 trillion productivity crisis.Founded in 2015, Perk has expanded to a global team of more than 1,800 individuals across 12 offices, with our headquarters located in London and Boston. Our mission is to combine innovation, control, and simplicity to transform workplace dynamics and employee satisfaction.At Perk, we are committed to our values, which include ownership, delivering a 7-star experience, and fostering teamwork. We prioritize curiosity, purpose, and the right mindset to unlock your full potential. Our talented team comprises leading professionals from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a significant impact on the way millions experience work, we would love to have you join us.Visit www.perk.com to learn more.About the RoleWe are seeking a Director of Commissions & Insights to lead a pivotal segment of our Revenue Operations team. This role will report directly to the VP of Revenue Operations and manage a team of around 10 professionals who focus on insights, commercial business partnerships, and commission structures. You will be positioned at the intersection of Sales, Finance, Enablement, Systems & Process, and Data.This role is far from routine; it is designed for someone who thrives in a dynamic environment and is eager to shape the future of our operations.