Helpdesk Support Specialist in Barcelona

Join our dynamic team at tgs as a Helpdesk Support Specialist in our Barcelona office. We are looking for a proactive and enthusiastic individual to provide essential IT support to our users. This associate to mid-level position requires a minimum of 2 years of experience, offering a unique opportunity to thrive in an enterprise-level computing environment. …

Join our dynamic team at tgs as a Junior Helpdesk/IT Support Desktop Specialist in our vibrant Barcelona office. This full-time entry-level position is perfect for individuals with 0 to 2 years of experience looking to thrive in an enterprise-computing environment. The ideal candidate will possess strong technical troubleshooting abilities, along with exceptional communication skills, both written and verbal.Key Responsibilities:Install and support PC and Apple hardware and software, including peripheral devices such as printers and USB devices.Manage incoming calls and emails regarding workstation and peripheral performance, addressing user queries effectively.Conduct on-site analysis, diagnosis, and resolution of workstation and peripheral issues for diverse users, recommending and implementing appropriate hardware and software solutions, including remote repairs.Follow established procedures for logging, reporting, and monitoring helpdesk requests.Ensure high levels of user satisfaction through timely and accurate follow-ups, strong technical skills, and excellent customer communication and relationship-building.

Join our dynamic team as an IT Support Specialist where you will be the backbone of our technological infrastructure. Your expertise will help ensure that our systems run smoothly and our users receive top-notch support. You will troubleshoot issues, assist with hardware and software installations, and provide exceptional customer service to our team members.

Join our team as a German Customer Support Specialist in vibrant Barcelona! We are searching for tech-savvy individuals who are passionate about technology and delivering exceptional support to users of a leading technology services company.Your role will involve engaging with customers via email, phone, and chat, analyzing their account setups, and providing tailored solutions. You will troubleshoot various technical inquiries related to software, hardware, and logistics, and escalate complex issues as necessary.

Role Overview Delivery Hero is looking for a Tech Support Specialist based in Barcelona. This role serves as the first contact for clients who need technical help. The position focuses on resolving issues and supporting a smooth experience for customers. What You Will Do Troubleshoot software and hardware problems reported by clients Assist users with technical questions and guide them through solutions Document issues and solutions for future reference Share customer feedback with the engineering team to support product improvements Collaboration This role works closely with engineering and other teams to ensure that customer insights contribute to ongoing product development and support quality.

Join our dynamic team as a French Technical Support Advisor in vibrant Barcelona! We are on the lookout for tech-savvy individuals who are passionate about technology and enjoy engaging with users in a supportive capacity for a leading company in technology services.In this role, you will be responsible for: Communicating effectively with users through email, phone, and chat channels. Analyzing user accounts and past interactions to provide tailored solutions. Troubleshooting diverse technical inquiries related to software, hardware, and logistics. Escalating complex issues with clear context and rationale.

Join our dynamic team as a Tech Support/Help Desk Technician in beautiful Barcelona! In this role, you will be instrumental in providing essential support to our internal employees by resolving various technical requests. This includes delivering help desk assistance to local end users and effectively managing ticket escalations with the appropriate IT escalation tiers.The ideal candidate will possess a strong understanding of both software and hardware, combined with critical thinking and effective problem-solving skills.

Role Overview Teleperformance Spain is seeking a Slovenian Speaking Customer Support Specialist to join the team in Barcelona. This position serves as the first point of contact for customers, handling booking inquiries and resolving issues to ensure a smooth experience. What You Will Do Respond to customer questions and concerns in Slovenian, both clearly and professionally Assist with booking inquiries and troubleshoot problems as they arise Communicate with empathy and patience to address customer needs Work to resolve issues efficiently and improve customer satisfaction What You Bring Strong command of the Slovenian language Effective communication and problem-solving skills Ability to remain calm and helpful in customer interactions This role is based in Barcelona, Catalonia, Spain.

Join our dynamic team at Veolia Environnement SA as an Energy Procurement Specialist in Barcelona! In this pivotal role, you will be responsible for optimizing energy purchasing strategies and managing supplier relationships to ensure the best pricing and service quality. Your expertise will contribute to our mission of sustainable energy management and environmental stewardship.

Join Docplanner Group as an HRIS Specialist!At Docplanner Group, our mission is to empower individuals to lead healthier and longer lives. As the world's foremost healthcare platform, we connect 24 million patients with 280,000 doctors in 13 countries each month through our renowned brands such as ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. Our innovative marketplaces, SaaS, and AI solutions streamline daily operations, allowing healthcare professionals to concentrate on what truly matters: patient care.Discover more about our products here: pro.doctoralia.esWhy become a part of our team? Make a tangible impact – Your contributions directly support doctors in their mission to assist patients. Experience a dynamic environment – With over 3,000 employees, we remain agile, fast, and hands-on. Contribute to future growth – Play a pivotal role now while building a sustainable foundation for our long-term success.Role OverviewAs a member of our Global PX Services team (PX stands for People Experience), you will oversee our core HRIS, ensuring data accuracy and efficient workflows. Your focus will also include compliance with statutory regulations and internal policies aimed at enhancing the efficiency of our PX teams through standardization, scalability, and automation.If you are a motivated HR professional eager to expand your skills in a thriving scale-up environment, this opportunity is for you!Your Key Responsibilities:Lead the management of our HRIS system (Hibob), including data architecture, workflows, user access, permissions, and integrations with various tools. You will spearhead the implementation and migration to new systems.Design, execute, and continuously refine PX Services processes in a people-centric manner, ensuring an engaging and compliant experience for all our employees.Promote automation in PX processes, potentially including the adoption and management of AI applications. Encourage innovation within the team.Work closely with other PX functions (BPs, TA, Diversity, Solutions, etc.) to enhance the end-to-end employee journey from onboarding to offboarding.

Join Seqera Labs and Revolutionize Science with Software!At Seqera Labs, we are on a mission to empower scientists globally to address the world's most pressing challenges through innovative software solutions. For over a decade, our flagship product, Nextflow, has enabled more than 100,000 researchers to analyze and process data with unprecedented efficiency and flexibility.Our modern biotech stack integrates diverse computing resources and fragmented data into a cohesive platform, serving over 150 leading organizations in the life sciences sector. With cutting-edge software engineering, we help organizations accelerate scientific discovery, manage larger datasets, and enhance their confidence in research outcomes.Are you ready to contribute to a company that prioritizes innovation and collaboration? If so, we want to hear from you!Position OverviewWe are seeking a motivated Bioinformatics Support Engineer to join our dedicated Customer Experience team at Seqera Labs. This role is perfect for recent graduates or early-career bioinformaticians eager to jump-start their careers in production bioinformatics and scientific computing.In this unique support role, you will become a trusted technical partner to researchers tackling some of the most challenging issues in health and life sciences. You'll gain invaluable exposure to production-scale bioinformatics pipelines, cloud and HPC environments, and cutting-edge tools like Nextflow.Collaborating with experienced engineers and bioinformaticians, you will support a diverse clientele ranging from agile biotech startups to prominent global research institutions. Your contributions will play a vital role at the intersection of science and infrastructure. If you are curious, resourceful, and eager to learn through hands-on experience, this position is an excellent opportunity for you!

Company OverviewAt Docplanner Group, our mission is to empower individuals to lead longer, healthier lives. As the largest healthcare platform globally, we connect 24 million patients with over 280,000 doctors across 13 countries through our trusted brands, including ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. Our innovative marketplaces, SaaS solutions, and AI-driven tools streamline everyday operations, enabling healthcare professionals to focus on what matters most: patient care.Explore our products further at: pro.doctoralia.esWhy Join Us? Significant Impact – Your contributions directly assist doctors in providing care to patients. Scalable Yet Agile – With over 3,000 employees, we maintain a fast-paced and adaptable environment. Shape the Future – Make meaningful changes today while contributing to long-term growth.

Join our dynamic team at Cross Border Talents, where we seek tech-savvy professionals to provide outstanding support to users of a prestigious technology services company. We have found that the most successful candidates are passionate about the internet and possess strong research skills.As a French Technical Support Agent, your primary responsibilities will include:Communicating with users via email, phone, and chatAssessing and analyzing users’ account setups and previous interactions to provide tailored solutionsTroubleshooting technical inquiries related to software, hardware, and logisticsEscalating complex issues while providing context for escalation

Are you a tech-savvy individual with a passion for helping others? Join our dynamic team as a French Technical Support Agent and play a crucial role in assisting users of a leading technology services company.We seek enthusiastic experts who are comfortable navigating the internet and conducting research to provide top-notch support. In this role, you will:Engage with users through various channels including email, phone, and chatAssess user account setups and past interactions to deliver tailored solutionsResolve technical inquiries encompassing software, hardware, and logisticsEscalate complex issues with thorough context for efficient resolution

Join Eurofins Scientific as a Technical Sample Collection and Inspection Specialist in Barcelona. In this pivotal role, you will be responsible for the collection, preservation, and inspection of samples for various analytical processes. Your keen attention to detail and adherence to protocols will ensure the integrity of our testing processes.

Join our dynamic team as a French Technical Support Agent in the vibrant city of Barcelona! We are seeking technology enthusiasts who are passionate about assisting users of a leading company in technology services.In this role, your primary responsibilities will include:Communicating with users through email, phone, and chat channels.Analyzing user account setups and previous interactions to provide tailored solutions.Troubleshooting various technical inquiries related to software, hardware, and logistics.Escalating complex issues while providing clear context for the escalation.

As a Partner Support Representative on our dynamic team, you will:- Offer fundamental SEO optimization insights, including keyword gap analysis and partner site search recommendations.- Conduct content audits, providing initial reviews of online audit findings. Prepare presentations for DBD featuring key insights and necessary actions for each partner, including quality checks and feedback to audit agencies as needed.- Identify critical gaps on partner sites and deliver tailored optimization reports.- Share content best practices and conduct training sessions for partners.- Facilitate the onboarding process for syndication partners.- Identify bugs, content gaps, delivery delays, and provide feedback to internal teams.- Oversee the effective use of the etail toolkit and ensure prompt execution of new product introductions (NPI).- Serve as the first line of support for content-related inquiries.- Perform local language translation checks on content and keywords.- Monitor improvements and optimizations, providing return on investment (ROI) estimates.- Map the current landscape for ratings and reviews while sharing best practices.- Review partner KPI dashboards.- Analyze performance metrics and provide optimization recommendations.- Follow up on KPI reporting from partners regarding their digital marketing efforts.- Track the overall execution of the digital business plan as required.

Who We Are:At Rover, we aim to connect pet parents with loving pet sitters and dog walkers, making it easier for everyone to experience the unconditional love of a pet. Founded in 2011, our platform is designed to empower pet care providers with the tools they need to run their own businesses while ensuring they have the support of a global company.With our headquarters in Seattle and teams across Barcelona, San Antonio, Spokane, and remote locations, we pride ourselves on being recognized as one of the best workplaces in the tech industry. Our commitment to an inclusive culture and a collaborative environment is just as vital as our mission to enhance pet parenthood.Join Our Site Reliability and Production Support TeamAs a Production Support Engineer, you will be an integral part of our Site Reliability Engineering (SRE) Team. This team is responsible for the performance, scalability, and reliability of the Rover platform. You will leverage observability tools, your investigative skills, and data analysis to ensure a robust experience for our users—both pet owners and sitters.

Join Our Team as a Bartender!We are seeking a dynamic Bartender to become a part of the vibrant team at SLS Barcelona. Working under the supervision of the Head Bartender, you will play a pivotal role in curating an exciting beverage menu and creating an unforgettable experience for our guests. Foster a lively and inviting atmosphere where guests can relax and enjoy their time.Prepare and serve beverages in accordance with established recipes and service standards.Maintain in-depth knowledge of all bar products and cocktail recipes.Create a diverse range of drinks, from refreshing soft drinks to exquisite seasonal cocktails.Understand the nuances of each beverage item and ensure appropriate garnishing for every cocktail.Adhere to standard opening and closing procedures for the bar while managing beverage stock efficiently.Monitor supplies, minimizing spoilage and waste.Master your craft and become familiar with our systems.Prepare mise-en-place and fulfill side duties as needed.Collaborate with team members to maintain a tidy and efficient service environment, both at the bar and for table service.

Join our dynamic team as a French Technical Support Advisor, working with a global leader in technology services. We are seeking enthusiastic individuals who are passionate about the internet and adept at navigating various online resources. Your role will be pivotal in assisting users and ensuring their satisfaction with our services.As a Technical Support Expert, your primary responsibilities will include:Engaging with users through email, phone, and chat to provide exceptional support.Assessing users' account configurations and prior interactions to deliver tailored solutions.Troubleshooting a variety of technical inquiries, including software, hardware, and logistical concerns.Escalating complex cases while providing detailed context for further assistance.