Tech Support Specialist at Delivery Hero | Barcelona

Role Overview Delivery Hero is looking for a Tech Support Specialist based in Barcelona. This role serves as the first contact for clients who need technical help. The position focuses on resolving issues and supporting a smooth experience for customers. What You Will Do Troubleshoot software and hardware problems reported by clients Assist users with techni…

About the Role Delivery Hero is seeking an Accountant to join the finance team in Barcelona. This position handles financial records, supports audits, and helps maintain compliance with accounting regulations. What You Will Do Manage and update financial records Assist with internal and external audits Ensure accounting practices meet regulatory standards Location This role is based in Barcelona.

Join our innovative team at Delivery Hero as a Staff Android Engineer specializing in Core Data. In this role, you will be pivotal in shaping the future of Android applications by leveraging your expertise in data management and mobile development.As part of the Tech Foundation team, you will collaborate with cross-functional teams to design, develop, and maintain scalable Android solutions that enhance our customer experience. Your contributions will be crucial in implementing best practices and optimizing our codebase for performance and reliability.

Are you ready for an exciting journey? Join us as we fuel your ambitions and take on new challenges that push you beyond your comfort zone.At Delivery Hero, we foster a unique culture built on talent, aiming to make a significant impact on millions of lives as we pave the way forward together.We are not just another app; we are the fastest-growing multi-category platform connecting millions of users with businesses and couriers. Our on-demand services span over 170,000 local restaurants, grocers, supermarkets, and high street retail stores across more than 1,500 cities in 23 countries.We are revolutionizing how people meet their everyday needs, from essential deliveries to innovative solutions powered by technology. Every day is a day filled with purpose for us.What distinguishes our journey? Our vibrant culture and core values. Our commitment to career growth. Our dedication to making a positive impact.We envision building the largest marketplace in your city, providing access to everything in minutes. This is where your journey begins.YOUR MISSIONYou will lead the charge in creating the best Talent House globally. As part of our Talent Acquisition team, you will manage a team of skilled recruiters who will serve as both advisors and gatekeepers for Glovo, ensuring we raise the bar with every hire. Your market insights will guide and support hiring managers, enabling you to analyze TA metrics and develop effective recruiting strategies to attract top talent while maintaining operational excellence in our recruitment process, always prioritizing the quality of both candidates and hiring managers' experiences.THE JOURNEY AWAITS YOUOversee an end-to-end recruitment team of 8-15 individuals responsible for research, sourcing, candidate assessment & management, offer recommendation, negotiation & acceptance.Guide your team and hiring managers on best recruitment practices, ensuring a high-standard recruitment process to attract and select the best talent for Glovo.Enhance existing programs and develop innovative strategies to source top talent.Utilize ATS reports, dashboards, and other tools to illustrate the recruiting pipeline and results.Act as a strategic partner to senior leaders in your assigned global business unit, providing insights on market trends, compensation, and talent strategy.

Are you passionate about data and eager to kickstart your career in a dynamic environment? Join Delivery Hero as a Data Intern in our Barcelona office! In this role, you will gain hands-on experience working with data analytics and contribute to exciting projects that impact our global operations.

We are seeking a dynamic and strategic Head of CRM to lead our customer relationship management initiatives at Delivery Hero in the vibrant city of Barcelona. In this pivotal role, you will be responsible for developing and executing our CRM strategies to enhance customer engagement, retention, and overall satisfaction.Your expertise will drive data-driven decisions, utilizing insights to optimize our customer journeys and build lasting relationships. Collaborating closely with cross-functional teams, you will ensure that our CRM efforts align with our overarching business goals and customer-centric philosophy.

Join Delivery Hero as a Senior Data Scientist in vibrant Barcelona, where you will play a crucial role in leveraging data to drive strategic decisions and enhance our services. You will be responsible for analyzing complex datasets, developing algorithms, and providing actionable insights to improve our operational efficiency and customer experience.

Join Delivery Hero as a Senior Backend Engineer specializing in Kotlin to drive innovation in the Quick Commerce sector. In this role, you will design and develop scalable backend systems that enhance our delivery capabilities. You will collaborate with cross-functional teams to deliver high-quality software solutions while ensuring optimal performance and reliability.We are looking for someone who is passionate about technology, thrives in a fast-paced environment, and is eager to take on new challenges. Your contributions will directly impact our mission to provide exceptional service to our customers.

Role Overview Delivery Hero is hiring an iOS Engineer in Barcelona. This role focuses on building and improving mobile applications that support our food delivery services. The team values creative thinking and technical skill to make our app experience better for customers. What You Will Do Develop new features and maintain existing ones for our iOS app Work with colleagues to find solutions that improve app performance and reliability Contribute ideas to enhance the user experience About Delivery Hero Delivery Hero is a leader in the online food delivery industry. Our teams work to provide reliable, user-friendly services to millions of customers worldwide.

Role overview Delivery Hero is seeking an Analyst to join the Regional People Process & Technology team at its Global Headquarters in Barcelona. The focus of this role is on improving people-related processes and applying technology to make operations more efficient and effective throughout the company. What you will do Examine workforce data to identify trends and patterns Deliver insights that help shape global people strategies Assist with ongoing projects aimed at improving HR processes through technology Requirements Genuine interest in people operations and HR technology Ability to work with data and turn analysis into actionable recommendations Willingness to work collaboratively in an international environment This position is based in Barcelona at Delivery Hero’s Global Headquarters.

Role Overview Delivery Hero is looking for a Senior Data Analyst in Barcelona to help shape decisions with data and analytics. This role works closely with teams across the company, applying advanced analytics and statistical methods to large datasets. The goal: uncover insights that improve our service offerings and support key projects.

Join our dynamic team as a Tech Support/Help Desk Technician in beautiful Barcelona! In this role, you will be instrumental in providing essential support to our internal employees by resolving various technical requests. This includes delivering help desk assistance to local end users and effectively managing ticket escalations with the appropriate IT escalation tiers.The ideal candidate will possess a strong understanding of both software and hardware, combined with critical thinking and effective problem-solving skills.

Join our dynamic team at tgs as a Helpdesk Support Specialist in our Barcelona office. We are looking for a proactive and enthusiastic individual to provide essential IT support to our users. This associate to mid-level position requires a minimum of 2 years of experience, offering a unique opportunity to thrive in an enterprise-level computing environment. The ideal candidate will possess strong technical troubleshooting abilities and outstanding communication skills, both verbal and written.Key Responsibilities:Install and provide support for PC and Apple hardware and software, including peripherals like printers and USB devices.Handle incoming calls and emails regarding workstation and peripheral performance issues.Conduct on-site analysis, diagnosis, and resolution of workstation problems for diverse end users, and recommend corrective hardware and software solutions, including remote assistance.Follow established procedures for logging, reporting, and monitoring helpdesk requests.Ensure high levels of user satisfaction through timely follow-ups and strong communication skills.

Join our dynamic team at TransPerfect as a Helpdesk/IT Support Desktop Specialist in our Barcelona office. We are looking for a motivated individual to take on a full-time role in providing exceptional IT support. This position is ideal for candidates with a minimum of 2 years of experience, offering valuable exposure to an enterprise computing environment. The successful applicant will possess strong technical troubleshooting abilities and excellent communication skills, both written and verbal.Key Responsibilities:Install and support PC and Apple hardware and software, including various peripheral devices such as printers and USB devices.Manage incoming requests via calls and emails regarding workstation and peripheral performance.Conduct on-site analysis, diagnosis, and resolution of workstation and peripheral issues, implementing corrective hardware and software solutions, including remote repairs.Follow procedures for logging, reporting, and monitoring helpdesk requests.Ensure a high level of user satisfaction through accurate follow-ups, strong technical skills, and effective customer communication and relationship-building.

Join our dynamic team as an IT Support Specialist where you will be the backbone of our technological infrastructure. Your expertise will help ensure that our systems run smoothly and our users receive top-notch support. You will troubleshoot issues, assist with hardware and software installations, and provide exceptional customer service to our team members.

Join our dynamic team at tgs as a Junior Helpdesk/IT Support Desktop Specialist in our vibrant Barcelona office. This full-time entry-level position is perfect for individuals with 0 to 2 years of experience looking to thrive in an enterprise-computing environment. The ideal candidate will possess strong technical troubleshooting abilities, along with exceptional communication skills, both written and verbal.Key Responsibilities:Install and support PC and Apple hardware and software, including peripheral devices such as printers and USB devices.Manage incoming calls and emails regarding workstation and peripheral performance, addressing user queries effectively.Conduct on-site analysis, diagnosis, and resolution of workstation and peripheral issues for diverse users, recommending and implementing appropriate hardware and software solutions, including remote repairs.Follow established procedures for logging, reporting, and monitoring helpdesk requests.Ensure high levels of user satisfaction through timely and accurate follow-ups, strong technical skills, and excellent customer communication and relationship-building.

Join our dynamic team at TransPerfect in Barcelona as a Junior Helpdesk/IT Support Desktop Specialist. This full-time entry-level role is ideal for candidates with 0 to 2 years of experience eager to dive into the world of enterprise computing. The successful candidate will possess strong technical troubleshooting abilities alongside excellent communication skills, both written and verbal.Your key responsibilities will include:Installation and support for PC and some Apple hardware and software, including peripherals such as printers and USB devices.Receiving and responding to incoming calls and emails regarding workstation and peripheral performance issues.Conducting on-site analysis, diagnosis, and resolution of workstation and peripheral problems for various end users, while recommending and implementing hardware and software solutions.Following procedures for logging, reporting, and monitoring helpdesk requests.Creating a high level of user satisfaction through timely follow-ups, strong technical expertise, effective customer communication, and relationship building.

Role Overview Delivery Hero is looking for a Head of Tech Talent Acquisition based in Barcelona. This leader will guide efforts to source and attract skilled technology professionals, supporting the company’s ongoing projects and growth plans. Main Responsibilities Collaborate with leadership to shape and execute the technology talent acquisition strategy. Work as part of the HR leadership team to align hiring with business goals. Develop and promote initiatives that strengthen Delivery Hero’s employer brand in the tech market. Refine recruitment processes for efficiency and effectiveness. Use data and analytics to inform and optimize hiring decisions. Champion diversity and inclusion throughout the hiring process. Foster a culture that supports professional growth and an inclusive workplace. Location This position is based in Barcelona.

Join our team as a German Customer Support Specialist in vibrant Barcelona! We are searching for tech-savvy individuals who are passionate about technology and delivering exceptional support to users of a leading technology services company.Your role will involve engaging with customers via email, phone, and chat, analyzing their account setups, and providing tailored solutions. You will troubleshoot various technical inquiries related to software, hardware, and logistics, and escalate complex issues as necessary.

Are you ready for an exciting journey? We are looking for a passionate individual to join us as a Senior Talent Acquisition Partner for our Tech Team.At Delivery Hero, we pride ourselves on our unique culture built on talent and collaboration. Join us as we work to enhance our impact on millions of users, connecting them with local businesses and couriers through our fast-growing multi-category app.We operate in over 1,500 cities across 25 countries, facilitating connections between users and more than 170,000 local restaurants, grocers, supermarkets, and retail stores. Every year, our platform generates over €4 billion in sales and delivers goods to over 20 million customers.Why is our culture extraordinary? Values and Collaboration: We prioritize collaboration within our office-first environment, embracing feedback and celebrating achievements. Career Development: We invest in high-performing teams and leaders, encouraging ownership of individual career paths. Community Impact: We are committed to being a force for good, dedicating resources to social and environmental initiatives.Our vision is clear: to build the largest marketplace in your city, providing access to anything in minutes.