Technical Support Engineer at Affinity | Barcelona, Spain

The Role: Join our dynamic support team at Affinity as a Technical Support Engineer. This role is perfect for someone with a blend of technical prowess and exceptional communication skills, committed to providing outstanding support for our B2B SaaS CRM platform. You will serve as an essential link between our customers and engineering teams, tackling intric…

About the Role Affinity is hiring a Senior Software Engineer in Barcelona. This position focuses on designing, building, and maintaining software products that support the company's goals. The team values engineers who enjoy solving complex problems and contributing to ongoing projects.

Join Affinity as a Senior iOS Engineer, where you'll be at the forefront of developing innovative iOS applications that enhance user experiences. Collaborate with cross-functional teams to design, build, and maintain high-performance mobile applications. Leverage your expertise in Swift and Objective-C to deliver robust solutions that meet the needs of our users.

Join our dynamic team at Cross Border Talents, where we seek tech-savvy professionals to provide outstanding support to users of a prestigious technology services company. We have found that the most successful candidates are passionate about the internet and possess strong research skills.As a French Technical Support Agent, your primary responsibilities will include:Communicating with users via email, phone, and chatAssessing and analyzing users’ account setups and previous interactions to provide tailored solutionsTroubleshooting technical inquiries related to software, hardware, and logisticsEscalating complex issues while providing context for escalation

Join our dynamic team as a French Technical Support Agent in the vibrant city of Barcelona! We are seeking technology enthusiasts who are passionate about assisting users of a leading company in technology services.In this role, your primary responsibilities will include:Communicating with users through email, phone, and chat channels.Analyzing user account setups and previous interactions to provide tailored solutions.Troubleshooting various technical inquiries related to software, hardware, and logistics.Escalating complex issues while providing clear context for the escalation.

Are you a tech-savvy individual with a passion for helping others? Join our dynamic team as a French Technical Support Agent and play a crucial role in assisting users of a leading technology services company.We seek enthusiastic experts who are comfortable navigating the internet and conducting research to provide top-notch support. In this role, you will:Engage with users through various channels including email, phone, and chatAssess user account setups and past interactions to deliver tailored solutionsResolve technical inquiries encompassing software, hardware, and logisticsEscalate complex issues with thorough context for efficient resolution

Join our dynamic team as a French Technical Support Advisor, working with a global leader in technology services. We are seeking enthusiastic individuals who are passionate about the internet and adept at navigating various online resources. Your role will be pivotal in assisting users and ensuring their satisfaction with our services.As a Technical Support Expert, your primary responsibilities will include:Engaging with users through email, phone, and chat to provide exceptional support.Assessing users' account configurations and prior interactions to deliver tailored solutions.Troubleshooting a variety of technical inquiries, including software, hardware, and logistical concerns.Escalating complex cases while providing detailed context for further assistance.

Join Affinity as a Software Engineer II, where you will contribute to innovative projects in a dynamic tech environment. You will collaborate with cross-functional teams to design, develop, and implement cutting-edge software solutions. This role is perfect for individuals who are passionate about technology and eager to take their skills to the next level.

Role Overview Teleperformance Spain is seeking a Slovenian Speaking Customer Support Specialist to join the team in Barcelona. This position serves as the first point of contact for customers, handling booking inquiries and resolving issues to ensure a smooth experience. What You Will Do Respond to customer questions and concerns in Slovenian, both clearly and professionally Assist with booking inquiries and troubleshoot problems as they arise Communicate with empathy and patience to address customer needs Work to resolve issues efficiently and improve customer satisfaction What You Bring Strong command of the Slovenian language Effective communication and problem-solving skills Ability to remain calm and helpful in customer interactions This role is based in Barcelona, Catalonia, Spain.

Become a part of our vibrant team at Teleperformance Spain in the heart of Barcelona! Engage with us in transforming the home-sharing landscape.Role OverviewAs a Co-host Onboarding Specialist, you will play a crucial role within our sales team. Your primary responsibility will be to identify and convert elite hosts into co-hosts, local professionals who assist property owners in optimizing their home rental potential. Through effective sales techniques, relationship cultivation, and a comprehensive understanding of market dynamics, you will contribute to the expansion of a dependable co-host community that enhances overall supply and service quality.We are seeking a highly motivated and results-oriented individual who is excited about shaping the future of travel and property management.Key Responsibilities:Co-Host Acquisition and Relationship BuildingIdentify and engage potential co-hosts in targeted regions.Employ multi-channel outreach (emails and calls) to inform prospects about the program’s benefits and market insights.Build rapport and establish trust with key decision-makers and stakeholders.Deliver personalized pitches and tailored solutions to prospective co-hosts, guiding them through the sign-up and onboarding journey.Co-Host Network GrowthEvaluate potential matches for local hosts and co-hosts based on specific needs.Assist in the co-host program sign-up process.Pipeline ManagementUtilize Salesforce and other internal tools to manage leads, track progress, and streamline client workflows.Consistently achieve or exceed individual outreach targets, acquisition, and engagement KPIs.Provide regular updates, insights, and recommendations based on market feedback and client interactions.Collaboration and Continuous ImprovementProactively advocate for the Voice of the Customer (VoC) to identify opportunities for account growth and product/process enhancements.Collaborate closely with sales teams, program managers, and internal stakeholders to achieve team and company objectives by refining best practices and delivering exceptional results.Stay updated on industry trends and utilize new tools to maximize client success.Participate actively in ongoing training, personal development, and knowledge sharing.

Join our team as a German Customer Support Specialist in vibrant Barcelona! We are searching for tech-savvy individuals who are passionate about technology and delivering exceptional support to users of a leading technology services company.Your role will involve engaging with customers via email, phone, and chat, analyzing their account setups, and providing tailored solutions. You will troubleshoot various technical inquiries related to software, hardware, and logistics, and escalate complex issues as necessary.

Role Overview Speechify is hiring a Software Engineer for its iOS Core Product team in Barcelona, Spain. This position centers on building and refining features that shape the experience of Speechify users on iOS devices. What You Will Do Develop and enhance core product features for iOS applications Work with cross-functional teams to deliver reliable, high-quality software Focus on performance and stability to support a smooth user experience Location This role is based in Barcelona, Spain.

Join our dynamic team as a French Technical Support Advisor in vibrant Barcelona! We are on the lookout for tech-savvy individuals who are passionate about technology and enjoy engaging with users in a supportive capacity for a leading company in technology services.In this role, you will be responsible for: Communicating effectively with users through email, phone, and chat channels. Analyzing user accounts and past interactions to provide tailored solutions. Troubleshooting diverse technical inquiries related to software, hardware, and logistics. Escalating complex issues with clear context and rationale.

Join our vibrant team at Teleperformance Spain in the heart of Barcelona and dive into an exhilarating project!Role OverviewAs a Co-Host Onboarding Specialist, you will play a pivotal role within our sales team. Your main responsibility is to identify and recruit elite hosts to become co-hosts—local professionals who assist property owners in monetizing their homes. By leveraging your sales skills, building relationships, and applying your market knowledge, you will enhance the growth of a dependable co-host community that improves overall quality and service.To excel in this role, you must be a driven, results-oriented candidate who is enthusiastic about shaping the future of travel and property management.Key Responsibilities:Co-Host Acquisition and Relationship BuildingIdentify and engage potential co-hosts in key strategic areas.Utilize multi-channel outreach (including email and phone) to inform prospects about the program’s advantages and market insights.Establish strong rapport and trust with decision-makers and key stakeholders.Deliver customized pitches and solutions to potential co-hosts, guiding them through the sign-up and onboarding process.Co-Host Network GrowthEvaluate potential pairings for local hosts and co-hosts based on their requirements.Assist in the sign-up process for the co-host program.Pipeline ManagementLeverage Salesforce and other internal tools to manage leads, monitor progress, and streamline client workflows.Consistently meet or surpass individual outreach goals and engagement KPIs.Provide regular updates and insights based on market feedback and client interactions.Collaboration and Continuous ImprovementActively promote the Voice of the Customer (VoC) to discover opportunities for account growth and product/process enhancements.Work collaboratively with territorial sales teams, program managers, and internal stakeholders to achieve team and company objectives, refining best practices for outstanding results.Stay informed about industry trends and utilize new tools to maximize client success.Engage in ongoing training, personal development, and knowledge sharing.Requirements1-2 years of demonstrated experience in Customer Success, Account Management, or a related client-facing role.BA/BS degree or equivalent practical experience.C2 level proficiency in French and a proficient level of English.Exceptional communication, relationship-building, and problem-solving abilities.Proven track record of surpassing sales targets.

Join Scopely as a Technical Artist to be a pivotal part of our team working on the exciting Monopoly GO! game. In this role, you'll bridge the gap between art and technology, ensuring that visual elements are seamlessly integrated into the gaming experience. Your expertise will contribute to enhancing the overall aesthetics and performance of our projects.We are looking for a creative individual with a passion for gaming and a strong technical background. If you thrive in a collaborative environment and enjoy solving complex visual challenges, we want to hear from you!

Are you a compassionate individual with exceptional listening skills and a knack for problem-solving? Do you thrive in a collaborative environment? If so, we have the perfect opportunity for you!Job Responsibilities:As a Customer Service Advisor for Booking, your primary role will be to understand and address the needs of our customers. You will engage with international travelers and accommodation suppliers worldwide, ensuring an exceptional level of customer service. Your duties will include:Listening attentively to customer inquiries and providing thoughtful responses.Clarifying questions related to services, payments, and technical requirements.Delivering accurate information and adhering to established processes via email and phone.Qualifications:Language Proficiency: Fluent in Swedish (C2 level) and proficient in English.Strong communication and interpersonal skills, both written and verbal.Proficient in PC applications: Office 365, CRM databases, and internal platforms.A solution-oriented mindset with the ability to tackle customer challenges effectively.A positive, motivated attitude to help navigate complex customer situations.Goal-oriented with an openness to adapting to changing priorities and business processes.Familiarity with accommodation platforms.Previous experience in customer service or contact center environments is a plus.Desirable Skills:Process Excellence: Committed to improving organizational processes.Collaboration: Effectively work with others to achieve shared goals.Communication: Proficient in exchanging ideas and information across various channels.Emotional Intelligence: Ability to understand and manage emotions for successful interactions.Open-Mindedness: Appreciate diverse perspectives to foster collaboration.Critical Thinking: Analyze information for informed decision-making.Solution Orientation: Focus on practical and effective solutions to challenges.Entrepreneurial Mindset: Innovative and proactive in identifying opportunities.Benefits:38.5 hours/week contract (Monday to Sunday) with fixed working hours and 2 days off per week.Salary: 22,249 € gross/year.Rotating shifts available from 09:00 to 20:00.Initial Temporary Contract with the potential for a Permanent Contract based on business needs.27 paid vacation days per year.

Role overview The Field Application Specialist at abl2 serves as the key link between customers and the company's products. Based in Barcelona, this role centers on providing technical support and training to help clients use abl2 solutions effectively. What you will do Serve as the primary contact for customers working with abl2 products Provide technical support and deliver product training, both onsite and remotely Assist customers in maximizing the value of their technology Address technical questions and resolve issues to support customer satisfaction Requirements Strong interest in technology and working directly with customers Clear communication skills and a desire to help others succeed Located in Barcelona or willing to work from Barcelona, Spain

Join Delivery Hero as a Data Analyst in the vibrant city of Barcelona! In this role, you will leverage your analytical skills to drive data-driven decisions that enhance our operations and customer experience. Collaborate with cross-functional teams and contribute to exciting projects that shape the future of food delivery.

Join our dynamic team at tgs as a Helpdesk Support Specialist in our Barcelona office. We are looking for a proactive and enthusiastic individual to provide essential IT support to our users. This associate to mid-level position requires a minimum of 2 years of experience, offering a unique opportunity to thrive in an enterprise-level computing environment. The ideal candidate will possess strong technical troubleshooting abilities and outstanding communication skills, both verbal and written.Key Responsibilities:Install and provide support for PC and Apple hardware and software, including peripherals like printers and USB devices.Handle incoming calls and emails regarding workstation and peripheral performance issues.Conduct on-site analysis, diagnosis, and resolution of workstation problems for diverse end users, and recommend corrective hardware and software solutions, including remote assistance.Follow established procedures for logging, reporting, and monitoring helpdesk requests.Ensure high levels of user satisfaction through timely follow-ups and strong communication skills.

Join our dynamic team as a Bilingual Dutch Customer Service and Technical Support Advisor, where your expertise will shine as you represent our esteemed brands.Role PurposeAs an ambassador for our brands, you will deliver comprehensive support across various customer interactions, both in presales and aftersales environments, including physical retail and e-commerce settings. Your responsibilities will encompass basic technical support, troubleshooting, and back-office tasks to ensure customer satisfaction.Key Responsibilities Provide exceptional customer support via multiple channels. Assist customers with technical issues, guiding them through solutions. Collaborate with team members to enhance service delivery.