Customer Success Manager at Singular | Beijing

About SingularAbout UsSingular stands as the premier marketing measurement platform, trusted by over 1,000 global brands including tech giants like Apple, Microsoft, Uber, DoorDash, Nike, EA, DraftKings, and Robinhood. For three consecutive years, we have been recognized as the #1 MMP by G2. Our platform empowers marketers to make informed user acquisition d…

Join Our Team as a Junior Marketing Manager - APACAt Singular, we are at the forefront of marketing measurement, trusted by over 1,000 global brands such as Apple, Microsoft, Uber, and Nike. Recognized as the #1 marketing measurement platform by G2 for three consecutive years, we empower marketers to make informed user acquisition decisions and assess the effectiveness of every advertising dollar through comprehensive marketing analytics, cross-device attribution, advanced ad fraud prevention, and automated data exports to your BI tools.With a presence in 12 countries and a workforce of 65 cities worldwide, including major hubs like New York City, London, and Berlin, we have secured $50 million in funding from esteemed investors including Norwest Venture Partners and General Catalyst. Our innovative product, dedicated team, and a growing customer base position us as a leader in the marketing measurement sector.We are seeking a motivated and creative Junior Marketing Manager to lead our initiatives in the APAC region, focusing on tailored strategies for our expanding clientele in China and Korea.Your Role:Regional Strategy & Execution: Formulate and execute detailed marketing plans that align with our global objectives to promote lead generation, support sales, and enhance revenue across APAC.Sales Enablement: Collaborate with regional sales teams and the global marketing department to develop impactful marketing programs, materials, and campaigns that directly further regional sales objectives.Event Leadership: Organize, oversee, and implement events that amplify our brand presence and foster customer engagement in the region.

Join Adjust, a trusted partner of marketers globally, as we empower brands to measure and enhance their app performance across diverse platforms, from mobile to CTV. Whether it's a burgeoning digital brand or a traditional business venturing into the app space, Adjust's robust measurement and analytics solutions are designed to deliver visibility, insights, and the essential tools to achieve outstanding results.Make an Impact - The Role:As an Account Executive based in Beijing, you will be an integral part of our China team, driving new business development and ensuring client satisfaction in your region. This hybrid role is ideal for a professional who excels in both sales and relationship management, responsible for acquiring new clients while also nurturing and expanding our existing accounts.You will represent Adjust to your clients—strategically guiding them towards success, enhancing their use of our products, and identifying upsell opportunities that foster mutual growth.Empower Your Potential - Responsibilities:Lead the entire sales process, from prospecting to closing, while meeting quarterly and annual targets.Establish and maintain strong client relationships to drive product adoption, satisfaction, and renewals.Consultatively sell Adjust’s comprehensive suite of solutions, tailoring your approach to diverse stakeholders and decision-makers.Monitor client usage patterns and feedback to proactively manage account health and mitigate churn risk.Identify and capitalize on expansion and upselling opportunities within existing accounts.Provide valuable insights to the product team based on client feedback and market trends.Represent Adjust at industry events and with mobile ecosystem partners to enhance brand visibility.Maintain accurate pipeline and forecasting data in Salesforce (SFDC).

About GBG GBG helps create safer digital experiences by enabling individuals to verify their identities and locations online. With more than 30 years of experience, GBG delivers technology and data solutions that support secure onboarding, compliance, and fraud prevention for businesses worldwide. GBG in China GBG China works with organizations across financial services, e-commerce, travel, and the public sector. The team partners with clients to verify customer identities and addresses, reduce fraud, and build trust in digital interactions. GBG operates globally and maintains a strong presence throughout the APAC region. Role Overview The Client Success Manager will oversee a portfolio of clients in China, helping them maximize the value of GBG’s solutions. This role manages relationships, drives account growth, and supports new business initiatives. The position reports to the APAC Sales Director based in Singapore. Main Responsibilities Renew and expand the client account portfolio. Deliver clear reporting and forecasting on account risks and growth opportunities. Support Business Development Managers with new business efforts. What You Will Do Act as the primary contact and advisor for a portfolio of clients in China. Conduct regular account reviews and service evaluations to drive adoption and satisfaction. Manage the renewal process: track contract timelines, identify risks, align stakeholders, and secure timely renewals. Spot and pursue growth opportunities within accounts through upsell, cross-sell, or expanded use cases, using tailored account plans. Work closely with Sales, Product, Support, and Delivery teams to resolve issues, manage escalations, and meet service commitments. Keep accurate records of account health, forecasts, and renewal or growth pipelines in the CRM. Provide detailed reporting and action plans as needed. Assist with new business development and, when required, manage part of the sales pipeline.

About MeshyMeshy, headquartered in Silicon Valley, is at the forefront of 3D generative AI technology, dedicated to the mission of Unleashing 3D Creativity. We are transforming the way 3D content is created, enabling both professional designers and creative enthusiasts to effortlessly produce high-quality 3D assets in mere minutes using simple text or images. What once took extensive time and resources is now streamlined into a quick and cost-effective process.Our talented team consists of leading experts from the fields of computer graphics, artificial intelligence, and 3D art, with alumni from prestigious institutions such as MIT, Stanford, and Berkeley, and experience from top tech companies like Nvidia and Microsoft. With a global presence, our diverse culture fosters innovation and collaboration to address 3D challenges worldwide. Meshy has successfully raised $52 million in funding, backed by renowned venture capital firms such as Sequoia and GGV.As a market leader, Meshy has been recognized as the most popular 3D AI tool by A16Z Games in their 2024 report, and ranks first in website traffic with over 3 million visits each month, serving more than 5 million users and generating over 40 million 3D models.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. from MIT in graphics and AI and is the creator of the acclaimed Taichi GPU programming language, a project that has garnered over 27,000 stars on GitHub and is utilized by over 300 institutions globally.About the RoleWe are seeking a dedicated Customer Support Specialist to develop an exceptional support experience from the ground up. In this pivotal role, you will serve as the primary point of contact for our users, addressing inquiries, resolving issues, and translating feedback into actionable insights. This position is high-impact and collaborative, working closely with various departments to enhance our user experience.

Etihad Airways is seeking a Customer Service Agent based in Beijing. This role centers on supporting travelers throughout their airport journey, with a focus on efficient check-in and creating a welcoming experience. Direct contact with passengers and coordination with airport teams form the core of daily work. Main responsibilities Assist travelers at check-in counters and in various airport areas Answer passenger questions and resolve issues quickly Uphold high service standards to ensure a positive travel experience Requirements Clear and effective communication skills Dedication to customer service Ability to work comfortably in a busy airport environment

Unlock your potential by becoming part of the leading performance-driven advertising company!As a Publisher Account Manager on the Monetization Operations team at our Beijing Office, you will play a crucial role in driving growth for our esteemed China-based outbound publishers. Your expertise will serve as a consulting resource to enhance strategic partnerships, ensuring the seamless application of our monetization solutions while leveraging data-driven insights for optimization. You will foster long-lasting, fruitful partnerships that empower publishers to maximize their global visibility and user engagement.

Join Taboola as an Advertising Account Manager in Beijing, where you will be at the forefront of our innovative advertising solutions. In this role, you will manage key client relationships, develop strategic advertising campaigns, and enhance client satisfaction through exceptional service. Your expertise will help drive growth and maximize revenue for our clients.

Join Canva, a leading graphic design platform, as a Product Manager for our CJKI (Chinese, Japanese, Korean, and Indonesian) team. In this role, you will spearhead innovative projects that enhance user experience and drive product development specific to these regions. Collaborate with cross-functional teams to understand market needs and deliver impactful solutions.

Join Abercrombie & Fitch as a Store Manager at our LIVAT Centre location in Beijing. We are looking for a passionate leader who can inspire their team to provide exceptional customer service while driving sales and achieving store goals. You will be responsible for overseeing daily operations, managing staff, and ensuring that our brand standards are met.

Join our vibrant team at onrunning as a Lead Store Advisor in Beijing! In this role, you will be the driving force behind our retail experience, leading a passionate team to deliver exceptional customer service and engagement. You will play a crucial role in showcasing our innovative products, ensuring that every customer leaves with an unforgettable experience. If you are enthusiastic about sports and have a knack for sales, we want to hear from you!

Role overview Cision seeks a Senior Account Manager for its Beijing office. This position centers on building and maintaining client relationships, supporting strategic initiatives, and improving how services are delivered. The Senior Account Manager partners with clients to understand their needs and shape solutions that match their goals. What you will do Develop and manage ongoing client relationships to support satisfaction and retention Contribute to and drive strategic projects that align with client objectives Spot opportunities to strengthen service offerings Address client challenges with practical problem-solving Requirements Experience managing accounts or working with client relationships Strong skills in problem-solving Comfort working with complex client needs Motivated and proactive approach Location This role is based in Beijing, China.

Join On Running as a Retail Store Advisor in Beijing. We are seeking enthusiastic individuals passionate about sports and customer service. In this role, you will engage with customers, provide expert advice on our innovative running shoes and apparel, and contribute to creating a vibrant store atmosphere. Your ability to connect with customers and share your love for running will be essential in enhancing their experience with our brand.

About AppierAppier is a pioneering software-as-a-service (SaaS) company that harnesses the power of artificial intelligence (AI) to enhance business decision-making. Established in 2012 with the vision of democratizing AI, our mission revolves around converting AI into tangible returns on investment by creating intelligent software solutions. With 17 offices across APAC, Europe, and the U.S., and listed on the Tokyo Stock Exchange (Ticker number: 4180), we are at the forefront of the AI revolution. Explore more at www.appier.com. About the RoleWe are on the lookout for a dynamic Account Manager to join our Sales team in Beijing. In this role, you will nurture robust relationships with both new and existing clients, guiding them in strategizing and executing digital marketing campaigns tailored to achieve their objectives.

At AppsFlyer, we celebrate the essence of our culture through our people. We pride ourselves on being a community of approachable professionals who are versatile, tenacious, and committed to supporting one another as both colleagues and mentors. Our dynamic Sales team is in search of a Senior Account Manager to cultivate and manage relationships with our valued clients as part of our Greater China Region (GCR) team based in Beijing. The ideal candidate will possess a proven record of successfully selling enterprise SaaS analytics and platforms, preferably in the mobile advertising sector. You should be adept at navigating complex sales processes and thrive in a fast-paced, high-growth environment. Your role will focus on nurturing existing client relationships and driving upsells, while positioning AppsFlyer as the leading authority in attribution.

ABOUT USXsolla is a pioneering global commerce entity dedicated to empowering game developers with comprehensive tools and services that address the unique challenges of the gaming industry. Whether collaborating with indie developers or AAA studios, our mission is to facilitate funding, distribution, marketing, and monetization of games. Firmly believing in the future of gaming, we strive to connect opportunities and continuously enhance resources available to creators. Based in Los Angeles, California, Xsolla operates as the merchant of record, having supported over 1,500 game developers in reaching broader audiences and scaling their businesses worldwide. Our extensive offerings ensure developers can enjoy the game while maximizing their profit potential.ABOUT THE ROLEWe are on the lookout for a passionate and results-driven Creator Success Manager (China) to spearhead and enhance our influencer marketing strategy within the region. This pivotal role entails identifying, cultivating, and sustaining relationships with influential figures, content creators, and brand ambassadors across diverse content channels. The ideal candidate will possess an in-depth understanding of the digital landscape in China, current social media trends, and effective influencer partnerships, complemented by a proven history of executing impactful influencer campaigns.

About MeshyHeadquartered in Silicon Valley, Meshy is a pioneering generative AI company committed to unleashing 3D creativity through revolutionary content creation methodologies. Our innovative platform empowers both professional designers and enthusiasts to effortlessly generate high-quality 3D assets—transforming text and images into stunning 3D models within minutes. What used to require extensive time and significant financial investment is now accomplished in mere moments.Our world-class team comprises esteemed experts in computer graphics, artificial intelligence, and artistic disciplines, with backgrounds from top institutions such as MIT, Stanford, and Berkeley, alongside experience from leading companies like Nvidia and Microsoft. With a diverse global presence across North America, Asia, and Oceania, we cultivate an inclusive culture that promotes collaboration and creativity.Meshy has achieved remarkable recognition within the industry as the leading platform for 3D AI tools, as evidenced by our top ranking in the 2024 A16Z Games report and over 3 million monthly visits according to SimilarWeb. Our technology has gained the trust of over 5 million users, generating in excess of 40 million 3D models.Founded by Yuanming (Ethan) Hu, who holds a Ph.D. in graphics and AI from MIT, Meshy is built on a foundation of innovation, with initiatives recognized globally, including the development of the Taichi programming language.

Join Third Bridge as an Account Management Associate in the vibrant city of Beijing. In this dynamic role, you will collaborate with clients to understand their needs and provide tailored solutions. You will play a crucial role in maintaining and expanding client relationships while ensuring their satisfaction with our services.

adjoe is transforming the mobile advertising landscape. Leveraging cutting-edge AI, first-party data, and a team of world-class engineers, we have optimized the offerwall experience for app publishers, introducing solutions like Playtime and Arcade, which are rapidly becoming the leading rewarded advertising channels globally, enhancing user engagement, retention, and revenue. Simultaneously, we are making strides in programmatic advertising with our intelligent bidding system, adjoe Ads. This robust ecosystem connects app developers to over 600 million users worldwide, enabling scalable growth. Supported by a $100 million investment from Bertelsmann and with offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is at the forefront of redefining the app and advertising experience. Join us in shaping the future. Your Team: Rewarded Solutions The Rewarded Solutions team is responsible for developing the technology that powers adjoe's groundbreaking rewarded engagement products, which serve over 57 million daily mobile users. Our technology stack includes three core components: native Android and iOS SDKs crafted in Java/Kotlin and Swift for managing complex engagement flows; highly customizable offerwall applications built using React TypeScript; and a robust Golang backend hosted on AWS, processing millions of events every hour. Our system ensures that each game is matched with its ideal users, delivering satisfaction-optimized rewards through data processed via AWS Athena, Kafka, Spark, S3, and MySQL. For team members, this means access to state-of-the-art resources to create captivating rewarded ad experiences that integrate seamlessly into top-tier apps, while delivering outstanding results for advertisers and monetizers in this cutting-edge technology sector.

Join our dynamic team as a Retail Store Advisor at onrunning in Beijing! We are looking for passionate individuals who are enthusiastic about providing exceptional customer service and promoting our innovative running products. In this role, you will engage with customers, offering expert advice and assistance to help them find the perfect gear for their needs. Your role will involve maintaining a welcoming store environment, managing inventory, and ensuring our products are displayed attractively. If you love running and enjoy working in a vibrant retail setting, we want to hear from you!