Support Engineer at AppsFlyer | Beijing

If you thrive on tackling intricate technical challenges, we want you on our team! We're seeking a skilled Support Engineer who is passionate about delivering top-notch customer support. The ideal candidate will possess a strong technical aptitude and a commitment to customer satisfaction. You will collaborate closely with AppsFlyer’s R&D, Customer Success, and Product Teams, actively participating in cross-departmental projects and significantly influencing product evolution through insightful feedback.

At AppsFlyer, we celebrate the essence of our culture through our people. We pride ourselves on being a community of approachable professionals who are versatile, tenacious, and committed to supporting one another as both colleagues and mentors. Our dynamic Sales team is in search of a Senior Account Manager to cultivate and manage relationships with our valued clients as part of our Greater China Region (GCR) team based in Beijing. The ideal candidate will possess a proven record of successfully selling enterprise SaaS analytics and platforms, preferably in the mobile advertising sector. You should be adept at navigating complex sales processes and thrive in a fast-paced, high-growth environment. Your role will focus on nurturing existing client relationships and driving upsells, while positioning AppsFlyer as the leading authority in attribution.

At AppsFlyer, we define our culture by our people! We are a team of approachable professionals who are tenacious, versatile, and committed to excellence. As a valued member of our Sales team, you will play a crucial role in nurturing our contracted clients within the GCR Sales team in our Beijing office.We are seeking a Senior Account Manager with a proven background in selling enterprise SaaS analytics platforms to advertisers, particularly in the mobile sector. The ideal candidate will have extensive experience with complex sales processes and thrive in a fast-paced, hyper-growth environment. Your role will involve nurturing existing client relationships and promoting AppsFlyer as the go-to authority in attribution.Your responsibilities will include:Consistently driving revenue growth and retention across existing clients in various sectors, including enterprise.Establishing executive-level relationships and conducting meetings with business and technology executives, proactively selling across multiple organizational levels.Maintaining high client retention rates.Delivering accurate sales forecasts for reporting purposes.Assessing customer needs to identify upsell opportunities.Leading strategic discussions with businesses of all sizes to expand revenue.Building a reputation as a trusted advisor among key accounts.Collaborating with internal teams to align client objectives and enhance account growth.Who you are:5+ years of relevant industry experience, with over 2 years in B2B SaaS sales targeting Chinese companies.Strong network and connections with key clients across various industries.Demonstrated success in consistently meeting quota targets.Expert in managing intricate and competitive sales cycles with a solid business acumen.In-depth understanding of the digital and mobile marketing ecosystem, with the ability to translate technology into customer value.Adept at building and sustaining relationships with clients at all levels of an organization.Enthusiastic about learning and mastering our technology comprehensively.Collaborative, solution-focused, and possessing a positive, resilient attitude.Exhibits a growth mindset and high professionalism.Proficient in CRM systems, preferably Salesforce.Fluent in Mandarin and English, with exceptional verbal and written communication skills.

Join our dynamic team at Canva as an IT / Audiovisual Support Engineer, where you'll be at the forefront of enhancing our technology infrastructure to support seamless operations. Your role will involve troubleshooting and resolving technical issues related to IT and audiovisual systems, ensuring that our team can communicate and collaborate effectively.In this position, you will work closely with various departments to provide exceptional support, maintain equipment, and implement innovative solutions. If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!

Join Our Team as a Senior Event Marketing Manager Location: Beijing, China About Us: At AppsFlyer, we embrace a culture built on collaboration, curiosity, and a commitment to excellence. Our team's diverse talents and perspectives fuel our innovation, allowing us to lead in the mobile SaaS industry. If you’re looking to make a meaningful impact and grow your career, you’ll fit right in! Your Role: We are on the lookout for a dynamic and experienced Senior Event Marketing Manager who is passionate about creating memorable events within the Greater China Region. This role is perfect for someone who is not only creative and data-driven but also a strong collaborator who can work seamlessly with global marketing teams. Key Responsibilities: Develop and execute comprehensive marketing strategies that align with our business objectives for the Greater China Region, focusing on offline activities and brand marketing. Lead the end-to-end planning and execution of exceptional hosted events such as major flagship summits and key industry gatherings, overseeing everything from ideation to logistics and performance reporting. Collaborate effectively with internal stakeholders across Sales, Customer Success, Product, and Global Marketing Teams to ensure unified messaging and goals. Work closely with other marketing functions including PR/Social, Paid Media, and Branding to ensure efficient cross-functional collaboration. Manage relationships with agencies and stakeholders throughout GCR to ensure consistent communication and alignment on branding and messaging.

d-ploy works with clients across different industries, providing IT and engineering solutions. The company emphasizes strong partnerships within the IT community and is committed to helping organizations improve productivity and business results. Role overview This part-time IT Onsite Support Engineer position is based in Beijing. The role suits someone adaptable and focused on finding solutions, supporting internal users in an international context. What you will do Deliver first- and second-level technical support to internal users on-site. Assess, prioritize, and resolve incidents and service requests efficiently. Log and manage tickets using the incident management system, following ITIL standards. Install, configure, and maintain hardware, software, and mobile devices. Handle standard software installations, updates, and patches for business applications. Create and update documentation for processes, reports, and knowledge base articles. Collaborate with product teams, development, and business departments to enhance service delivery. Requirements Degree in IT or a related field, or equivalent experience. 2–3 years in IT support, service desk, or similar roles. Strong troubleshooting abilities for user and system issues. Organized, independent, and solution-oriented work style. Solid technical and organizational skills. Professional, service-minded attitude toward users. Clear communication and strong interpersonal skills. Ability to manage multiple tasks while maintaining a customer focus. Experience working in international and multicultural teams. Fluent Mandarin and proficient English, both spoken and written. Available for on-site work in Beijing as needed. Valid criminal record certificate issued within the last 3 months. Benefits Diverse activities, tasks, and projects. "Fishing for Friends" referral program. Opportunities for professional development and advancement. Supportive, international work culture. Company-sponsored events. Competitive salary and comprehensive benefits package.

Are you an enthusiastic sales professional who excels in a fast-paced environment? Do you have a knack for transforming significant demand into a steady revenue stream? If so, we invite you to join AppsFlyer as an Emerging Business Account Executive. This pivotal role will spearhead our growth initiatives in 2026, concentrating on efficient customer acquisition in key global markets. You'll play a crucial role in reshaping market dynamics and securing new clients in a data-driven landscape.Your Responsibilities:Oversee all aspects of commercial relationships, from prospecting to closing new clients, and guide them through their initial months with AppsFlyer.Identify and qualify potential clients through proactive outreach.Allocate 50% of your time to generating a robust pipeline and the other 50% to negotiating business terms with clients.Utilize a consultative approach to showcase the value of our products, prioritizing speed and quality.Effectively manage your quotas and accurately forecast deal timelines and expected contract values.Collaborate with the Customer Engagement Team to ensure a smooth transition for new clients, facilitating early value realization.Leverage automation and cutting-edge technology, including AI, to enhance client interactions, optimize the sales process, and prioritize your tasks effectively.

About MeshyMeshy, headquartered in Silicon Valley, is at the forefront of 3D generative AI technology, dedicated to the mission of Unleashing 3D Creativity. We are transforming the way 3D content is created, enabling both professional designers and creative enthusiasts to effortlessly produce high-quality 3D assets in mere minutes using simple text or images. What once took extensive time and resources is now streamlined into a quick and cost-effective process.Our talented team consists of leading experts from the fields of computer graphics, artificial intelligence, and 3D art, with alumni from prestigious institutions such as MIT, Stanford, and Berkeley, and experience from top tech companies like Nvidia and Microsoft. With a global presence, our diverse culture fosters innovation and collaboration to address 3D challenges worldwide. Meshy has successfully raised $52 million in funding, backed by renowned venture capital firms such as Sequoia and GGV.As a market leader, Meshy has been recognized as the most popular 3D AI tool by A16Z Games in their 2024 report, and ranks first in website traffic with over 3 million visits each month, serving more than 5 million users and generating over 40 million 3D models.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. from MIT in graphics and AI and is the creator of the acclaimed Taichi GPU programming language, a project that has garnered over 27,000 stars on GitHub and is utilized by over 300 institutions globally.About the RoleWe are seeking a dedicated Customer Support Specialist to develop an exceptional support experience from the ground up. In this pivotal role, you will serve as the primary point of contact for our users, addressing inquiries, resolving issues, and translating feedback into actionable insights. This position is high-impact and collaborative, working closely with various departments to enhance our user experience.

Join our dynamic team at Bosch Group as a Process Engineer, where you will play a pivotal role in enhancing our engineering processes to drive efficiency and innovation. You will be responsible for analyzing existing workflows, implementing process improvements, and collaborating with cross-functional teams to ensure optimal performance and quality.

Join Conviva, the premier intelligence layer for digital businesses, transforming consumer interactions into actionable insights. Our technology connects engagement across AI agents, applications, websites, and streaming video to tangible results like purchases and enhanced customer support. With our patented Time-State Technology®, the Conviva® Operational Data Platform provides real-time insights and automation that empower enterprises to grow, boost satisfaction, and establish lasting trust.As a Product Support Engineer at Conviva, you will be an essential bridge between our clients and the Engineering/Product teams. Your main focus will be to deliver exceptional technical support, ensuring that our growing client base remains satisfied and well-informed.

Unlock Your Potential with a Leader in Performance-Driven Advertising!As a Field Engineer on the Taboola News team based in our Beijing office, you will be crucial in maintaining the quality and performance of our innovative content discovery system for global OEMs. Your responsibilities will include developing test plans, collaborating with various stakeholders, and proactively addressing challenges to ensure exceptional user experiences.

Join Bosch Group as a Sales Engineer specializing in tightening solutions. In this role, you will be instrumental in delivering top-notch technical sales support and solutions to our diverse clientele. You will collaborate closely with engineering teams and clients to ensure that our products meet their specific needs.

Role Overview Speechify is hiring an iOS Core Product Software Engineer in Beijing, China. This role focuses on building and improving iOS applications that bring text-to-speech technology to users worldwide. The team values practical solutions and aims to deliver apps that are both reliable and easy to use. What You Will Do Develop and enhance core features for Speechify’s iOS applications Collaborate with engineers to create intuitive and efficient user experiences Help ensure apps remain dependable and high-performing as they grow About the Team Work with colleagues who care about making technology accessible and enjoyable. The team is committed to quality and continuous improvement in every release.

Responsible for the initial setup and ongoing support of client-provided toolbases, such as engines.对客户提供的工具库（如引擎）进行初始设置和后续技术支持Maintain and enhance Keywords' internal toolbase by actively listening to artist feedback and tool requests across various software (Maya, Max, Blender, Houdini, etc.).维护和更新公司内部工具库，并根据美术的反馈及需求提供相应软件的技术支持（如优化美术资源开发流程，编写插件等）

Join our innovative team at Trexquant as an AI Engineer, where you will be integral in the development, optimization, and deployment of state-of-the-art AI workflows and tools. This role presents a unique chance to work with the latest technologies that significantly influence our investment strategies.Design and implement advanced systems utilizing large language models (LLMs), vector databases, and various AI tools for quantitative research applications such as literature review, data search, and code generation.Deploy, monitor, and enhance AI systems to ensure scalability and reliability.Collaborate with portfolio quantitative researchers to develop AI tools tailored to specific market challenges and opportunities.Stay updated on the latest advancements in AI, contributing to internal thought leadership and pushing the boundaries of what's achievable.Deploy AI models in production settings, ensuring seamless integration with existing infrastructure and real-time market data streams.Identify potential AI-related risks and implement necessary safeguards to address model bias and robustness.

About MeshyHeadquartered in Silicon Valley, Meshy is a pioneering company in generative AI, dedicated to the mission of Unleashing 3D Creativity. We are revolutionizing the 3D content creation process, enabling both professional designers and creative enthusiasts to effortlessly create high-quality 3D assets from simple text or images within minutes. What traditionally took weeks and thousands of dollars now takes just minutes and a minimal cost.Our diverse and innovative team comprises top experts in computer graphics, AI, and 3D art, with alumni from prestigious institutions such as MIT, Stanford, and Berkeley, as well as experience from leading tech companies like Nvidia and Microsoft. With a global presence across North America, Asia, and Oceania, we promote a collaborative culture focused on tackling global challenges in 3D.Meshy has established itself as a market leader, recognized as the No.1 tool in 3D AI according to the 2024 A16Z Games report and ranked No.1 in website traffic by SimilarWeb, boasting over 3 million monthly visitors. Our platform has empowered over 5 million users to generate more than 40 million 3D models.Founded by Yuanming (Ethan) Hu, who holds a Ph.D. in graphics and AI from MIT, Meshy is backed by top venture capital firms, including Sequoia and GGV, and has successfully raised $52 million in funding.

Join Our Team as an AI Infrastructure EngineerAt Meshy, we are revolutionizing the 3D content creation landscape. Our innovative platform empowers both seasoned professionals and creative enthusiasts to effortlessly transform text and images into breathtaking 3D models in mere minutes. Our mission is to unleash 3D creativity and simplify the process of creating unique assets.Based in Silicon Valley, our diverse team comprises top talents from prestigious institutions like MIT, Stanford, and Berkeley, as well as industry veterans from Nvidia and Microsoft. We are backed by leading venture capital firms such as Sequoia and GGV, having successfully raised $52 million to fuel our growth and innovation.Recognized as the leading platform in 3D generative AI tools, we serve over 5 million users and have created 40 million models. Our founder, Yuanming (Ethan) Hu, holds a Ph.D. from MIT and has made significant contributions to the field of graphics and AI.

As a Value Stream Engineer, you will facilitate communication with our overseas plants on a daily basis to enhance operational efficiency. Your innovative mindset will drive continuous improvements in quality, cost, and delivery.Key responsibilities include the creation and maintenance of process documentation, such as P-FMEA, CP, WI, and Routing, ensuring that all documentation is current and accurate.Utilizing data-driven approaches, you'll solve practical problems on the shop floor, coordinating machining sample plans, validating new processes, and implementing new manufacturing equipment.

Join Coupang as a Senior Staff Machine Learning Engineer specializing in LLM. We are dedicated to providing our customers with extraordinary experiences, and your expertise in cutting-edge AI technologies will be pivotal in achieving this mission.Coupang is at the forefront of revolutionizing the commerce industry in South Korea, driven by a commitment to making shopping, eating, and living simpler and more enjoyable for everyone. Our unique blend of startup agility and the resources of a global public company empowers us to continuously innovate and grow.Our AI and Knowledge Engineering team is on a mission to enhance customer experiences through advanced technical solutions. We seek talented engineers eager to work with the latest technologies spanning Knowledge Graphs, agents, LLMs, AI, ML, NLP, and multi-modal models. Join us to build a world-class team and advance AI technologies that will shape the future of commerce.

Veeva Systems is a pioneering organization dedicated to transforming the life sciences industry by accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year and continue to expand our reach.Our core values drive everything we do: Doing the Right Thing, Ensuring Customer Success, Supporting Employee Success, and Maintaining Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of our customers, employees, society, and investors.Join us in transforming the life sciences sector and positively impacting our customers, employees, and communities.The RoleVeeva is looking for a Principal Backend Engineer to join our innovative team in Beijing.In this position, you will spearhead the development of CRM applications for China on our cutting-edge SaaS cloud platform, shaping the future of enterprise solutions in the Life Sciences industry. Collaborate with top engineers to tackle complex challenges, enhance performance, and ensure reliability at scale.