Customer Success Intern

Inter is hiring a Customer Success Intern in Belo Horizonte, MG. This internship supports the customer success team and plays a part in helping clients use Inter’s products and services effectively. What you will do Assist the customer success team with daily tasks Support clients as they work toward their goals using Inter’s offerings Build hands-on experience in customer relations Who we’re looking for Curious and eager to learn Ready to grow in a team setting Comfortable adapting to new challenges This internship provides a chance to build practical skills while contributing to client satisfaction at Inter.

Join the Inter family!At Inter, we believe that every day is an opportunity to build the future through the technology you innovate, the connections you foster, and the ideas you share. We are a Super App offering a comprehensive suite of digital banking solutions, investments, credit, insurance, a marketplace, and various everyday services. Yet, we are more than that: we're a dynamic team in constant evolution.This fast-paced environment opens doors to new opportunities. Now is your chance to discover an intelligent way to invest in your career. Come join us and be part of the #sanguelaranja spirit!About the Role and Mission:As a member of the Global Customer Experience (CX) team, you will play a pivotal role in ensuring an exceptional and consistent customer experience across Brazil, the USA, and Argentina. Your work will support the management of Level 1 customer service operations, ensuring efficiency and quality. Additionally, you will serve as the central communication point among stakeholders, translating data into strategic insights to keep everyone aligned.In your daily activities, you will:Monitor and analyze customer experience metrics (NPS, CSAT, CES)Map customer journeys and identify areas for improvementCategorize and analyze customer feedback from multiple channelsCreate reports and dashboards to support decision-makingConduct satisfaction surveys to gather insights

Join the Inter Team!At Inter, we believe that every day is a new opportunity to innovate through technology, build meaningful connections, and share transformative ideas. As a comprehensive Super App, we offer a complete range of digital banking solutions, investment opportunities, credit, insurance services, a marketplace, and much more. We are not just a digital platform; we are a dynamic team that is always evolving.With this momentum, fresh opportunities arise. It’s your chance to explore an intelligent way to invest in your career. Come and be a part of our vibrant community! #sanguelaranjaAbout the Role and MissionAs a Senior Customer Success Analyst, you will be the guardian of relationships with our high-value clients (High Income and Private clients), ensuring an exceptional and proactive experience that positions Inter as their primary banking choice.Your Daily Responsibilities:Provide specialized support to High Income and Private Banking clients, ensuring a differentiated, personalized, and high-standard experience;Proactively manage and track client requests, serving as the focal point for internal departments to ensure agility and effectiveness in handling issues;Resolve complex operational demands, ensuring timely and accurate responses to clients;Guide and support clients on various account-related inquiries, anticipating needs and offering comprehensive solutions;Engage in both inbound and outbound communications through internal channels (phone, WhatsApp, and email), adopting a consultative approach with a focus on first-contact resolution.

About Inter Inter is a Super App based in Belo Horizonte, MG, offering digital banking, investments, credit, insurance, marketplace options, and daily services. The company values technology, connection, and fresh ideas, with a team that adapts and grows together. Role Overview: Customer Success Analyst II - Commercial Food This role sits within the Commercial Food team. The focus is on building strong relationships with partner restaurants, combining communication, strategic thinking, and creativity to help these partners thrive. What You Will Do Manage relationships with partner restaurants to support their success and maintain engagement. Develop custom strategies that encourage partner loyalty and business growth. Oversee and improve the use of AI tools in customer service, aligning workflows with team goals. Spot opportunities for automation and suggest ongoing improvements in customer success processes, using intelligent technologies. Work proactively to reduce partner churn and reverse cancellations through Inside Sales efforts. Adjust campaigns within the platform, applying a critical and strategic approach. Location Belo Horizonte, MG

Syngenta Group is seeking a Customer Support Intern to join the IT & Digital team in Belo Horizonte-MG. This internship centers on supporting customer satisfaction by assisting with daily support operations. Key responsibilities Help resolve customer questions and concerns Monitor and update support tickets Collaborate with other teams to enhance service quality Internship experience Gain practical experience in customer service workflows Work with digital tools in a global organization Build communication and problem-solving abilities

Inter, based in Belo Horizonte, MG, launched Brazil's first digital bank and has grown into a Global Financial Super App. The company emphasizes innovation and technology, offering a wide range of financial solutions. Its culture, known as Sangue Laranja, encourages each team member to contribute to transformation and growth in the financial sector. The Internal Audit Intern will join the Internal Audit team in Belo Horizonte. This group develops and maintains audit processes that help ensure compliance and support operational excellence throughout the organization. What you will do Assist in creating and maintaining audit routines using transactional and operational data Perform exploratory data analysis to identify patterns, exceptions, and anomalies Develop dashboards, analytical reports, and risk indicators Automate audit testing and recurring analyses when possible Collaborate with auditors to interpret results and communicate findings Document analysis logic, criteria, and results clearly and systematically Gain hands-on experience with risk, internal controls, and banking processes

About Inter Inter is a Super App offering digital banking, investments, credit, insurance, a marketplace, and a range of everyday services. The team values innovation, strong relationships, and the exchange of ideas. Inter continues to grow and evolve, welcoming new talent ready to shape the future alongside them. Role Overview: Accounting Intern Based in Belo Horizonte, MG, the Accounting Intern will support the Accounting team with day-to-day operations. The position focuses on analyzing and recording transactions, maintaining compliance with internal policies and external regulations, and helping to streamline processes. The intern will play a part in automating tasks and improving efficiency, aiming to reduce the time needed for accounting closings. Success in this role requires analytical skills, attention to detail, and teamwork. Main Responsibilities Record accounting entries and perform reconciliations, ensuring adherence to internal policies and regulations. Analyze accounting data and suggest ways to improve processes for greater efficiency and faster closings. Participate in automating and optimizing manual accounting tasks. Work with other departments to align information and respond to accounting-related requests.

Inter, based in Belo Horizonte, MG, brings together digital banking, investments, credit, insurance, a marketplace, and daily services in one Super App. The company emphasizes innovation, technology, and teamwork, always seeking new ways to move forward. Role overview This design internship supports the Lifecycle Growth team. The main focus is on developing CRM campaigns, creating advertising materials, and helping engage clients while staying true to Inter’s brand guidelines. What you will do Produce advertising materials that support the Lifecycle team’s objectives. Collaborate with designers from other departments to exchange ideas and share best practices. Work environment Inter encourages growth through real responsibility and teamwork. The company values a collaborative approach and welcomes those ready to contribute to the future of digital services.

Join the Inter team!At Inter, we believe that every day is a new opportunity to innovate through technology, foster connections, and share groundbreaking ideas. As a leading Super App, we provide a comprehensive range of digital banking solutions, including investments, credit, insurance, a marketplace, and various everyday services. We are not just a service provider; we are a dynamic team constantly seeking growth and evolution.This vibrant environment fosters new opportunities. Now is your chance to explore an intelligent way to advance your career. Come join us! #sanguelaranja!About the Role and MissionYou will be an integral member of the Financial Operations team, focusing on Accounts Payable processes for our companies in Brazil and the United States, ensuring all payments are accurately processed in compliance with our organizational standards, procedures, and controls.In your daily activities, you will:Review invoices and approve them for payment;Generate payment forecasts for cash flow management;Monitor payment statuses;Train and oversee the AI for invoice verification;Assist analysts with their processes.

Join Beumer Group as a Project Management Intern and immerse yourself in the world of innovative project execution. In this dynamic role, you will assist in planning, executing, and monitoring various projects, contributing to our mission of delivering high-quality solutions to our clients.

Beumer Group is looking for an Electrical Engineering and Automation Intern in Belo Horizonte. This internship provides hands-on experience with electrical engineering and automation projects, working alongside experienced engineers. Role overview This position centers on supporting ongoing engineering and automation efforts. Interns will have the chance to put academic concepts into practice while contributing to the company's technology initiatives. What you will do Collaborate with professionals on current engineering and automation projects Use classroom learning to address project challenges Assist in developing solutions that advance Beumer Group’s technology goals

About Inter Inter is a Super App offering digital banking, investments, credit, insurance, and marketplace services. The company combines technology with a collaborative team, always looking for new ways to grow and improve. Based in Belo Horizonte, MG, Inter values continuous evolution and a strong, inclusive culture. Role Overview: Operational Risk & Internal Controls Assistant This position sits within the Tech & Cyber Risks team, part of the Operational Risk and Internal Controls Management group. The assistant will help identify cyber and technology risks, support risk mitigation, and contribute to process improvements, governance, compliance, and operational efficiency. Main Responsibilities Support meetings to understand processes and controls across different areas. Assist with mapping and documenting risks and controls. Help manage evidence requests from responsible departments. Assist in control assessments and formalize work papers. Report regularly to the responsible analyst. Location Belo Horizonte, MG

About the Internship Syngenta Group is looking for a Product Marketing Intern to support communication and positioning efforts for its agricultural products. This role is based in Belo Horizonte-MG and focuses on practical experience in marketing within the agri-business sector. What You Will Do Assist in developing communication strategies for product launches and campaigns Support the creation and positioning of marketing materials Work alongside experienced marketing professionals to plan and execute campaigns Location Belo Horizonte-MG

About Inter Inter is a Super App based in Belo Horizonte, MG, offering digital banking, investments, credit, insurance, a marketplace, and everyday services. The team values innovation, collaboration, and continuous growth. Role Overview: Operational Risk & Internal Controls Analyst II This position sits within the Tech & Cyber Risks team, part of the Operational Risk and Internal Controls Superintendency. The main focus is to strengthen the organization's understanding of risks in technology environments and to support efforts that reduce these risks. What You Will Do Meet with different departments to understand their processes and controls. Map and document risks and controls across the organization. Coordinate evidence requests with responsible teams. Evaluate controls and prepare formal work papers. Share regular updates with senior management about project progress and key findings. Analyze and document operational loss events.

Join our dynamic team as an Operational Risk & Internal Controls Analyst II. In this pivotal role, you will assess and enhance the effectiveness of our internal controls and risk management processes. You will work closely with cross-functional teams to identify potential risks and implement strategies to mitigate them, ensuring compliance with regulatory requirements and enhancing organizational resilience.

Inter, based in Belo Horizonte, MG, operates as a Super App with services spanning digital banking, investments, credit, insurance, and a marketplace. The company values technology, new ideas, and strong connections, always adapting to new challenges and opportunities. Role overview The Junior Customer Advisor Analyst plays a key part in strengthening the customer experience while supporting Inter’s commercial growth. This role works directly with high-value clients, helping them make informed financial decisions and fostering long-term relationships. The position also contributes to developing solutions that support Inter’s standing in the market. Key responsibilities Provide specialized, consultative service to One & Prime clients, acting as both a technical and relational contact. Build and sustain long-term strategic relationships through consultative commercial planning. Identify and convert complex business opportunities using behavioral and financial analysis. Lead initiatives aimed at continuous improvement. Location Belo Horizonte, MG

Join our dynamic team at Syngenta Group as a Product Design Intern specializing in UX/UI. In this role, you will collaborate with experienced designers and developers to create user-centric designs that enhance the usability and aesthetics of our digital products. This is a fantastic opportunity to gain hands-on experience in the field of product design while contributing to innovative projects that impact users worldwide.

Come join us at Inter!At Inter, we believe the future begins anew every day through the technology you craft, the connections you forge, and the ideas you circulate. We are a Super App providing a comprehensive range of digital banking solutions, including investments, credit, insurance, a marketplace, and other daily services. More than just a financial platform, we are a dynamic team constantly evolving.This vibrant environment opens doors to exciting opportunities. It's your turn to explore an intelligent approach to career advancement. Join us and embrace your #sanguelaranja spirit!About the Role and Mission:In this role, you will have the opportunity to engage in the development and execution of commercial strategies focused on payroll credit products, analyze sales performance, support BPO demands, and contribute directly to the sustainable growth of our business. If you have a passion for numbers, a strategic mindset, and analytical skills, this could be the perfect chance to accelerate your career with one of Brazil's most innovative fintechs!Your Daily Responsibilities:Evaluate customer experience related to credit products, identifying areas for improvement and optimization opportunities.Formulate strategies to enhance production and revenue for payroll credit products.Monitor and analyze KPIs related to the sales funnel specific to payroll credit...

Join the Inter Team!At Inter, we believe that the future starts every day through the technology you create, the connections you forge, and the ideas you share. We are a Super App offering comprehensive solutions in digital banking, investments, credit, insurance, a marketplace, and various daily services. But we are much more than that: we are a dynamic team in continuous evolution.With this pace, new opportunities arise. It’s your turn to explore this smart way to invest in your career. Join us and be part of the #sanguelaranja!About the Role and MissionAs a member of our Customer Intelligence team, you will work directly with Marketing Cloud, leading the squad responsible for meeting the needs of different departments, enhancing processes, and ensuring governance of the platform.Your Daily Responsibilities Will Include:Managing technological solutions using Marketing Cloud for growth, ensuring high performance, scalability, and security.Collaborating with business areas and other IT teams.Overseeing the squad's backlog, ensuring timely and quality deliveries.Defining and monitoring KPIs for platform performance, continuously seeking improvements and innovations.Working with data engineering teams to ensure data integration for personalized customer experiences.Ensuring data governance and compliance with LGPD.Encouraging innovation and evaluating new technologies.

Join the Inter Team!At Inter, we believe that every day marks the beginning of a new future driven by the technology you innovate, the connections you forge, and the ideas you share. We are a Super App offering a comprehensive suite of digital banking solutions, investments, credit, insurance, a marketplace, and various everyday services. More than just a company, we are a dynamic team committed to continuous growth.This vibrant pace creates fresh opportunities. Now is your chance to experience this smart approach to advancing your career. Come be part of the #sanguelaranja!About the Role and ResponsibilitiesAs a member of our Customer Experience team, you will have the chance to directly influence the experience of millions of customers, enhancing processes and operational efficiency.Your Daily Responsibilities Will Include:Managing and monitoring the performance of BPO partners, ensuring compliance with defined SLAs and KPIs.Analyzing customer service quality indicators to identify process improvement opportunities executed by BPO.Acting as a liaison between outsourced operations and internal departments to ensure process alignment and effective communication.Overseeing and addressing customer escalations, ensuring satisfactory quality within agreed timelines.Auditing customer interactions conducted by BPO and providing structured feedback to enhance service quality.Creating managerial reports with critical analysis of operational outcomes and presenting actionable recommendations.