About the job
Accor Hotels is hiring a Guest Service Associate for the Front Office in Bengaluru. This position serves as the first point of contact for guests, handling arrivals and departures with care and professionalism.
Role overview
The Guest Service Associate greets guests, manages reservations, and oversees the check-in and check-out process. The goal is to create a smooth and welcoming experience for every visitor.
What you will do
- Welcome guests upon arrival and assist with check-in procedures
- Handle guest reservations and update records accurately
- Ensure a seamless check-out process
- Represent the Accor Hotels brand with professionalism and courtesy
Requirements
- Interest in hospitality and guest service
- Strong commitment to delivering excellent service
- Professional communication and interpersonal skills
