AI Operations Associate at telli | Berlin

About UsAt telli, we are pioneering the development of the first AI-native phone system, revolutionizing customer communication.Since our inception at Y Combinator—the same incubator that nurtured giants like Airbnb and Stripe—we have achieved over $2M in annualized revenue with a lean team of just 12.Many organizations struggle with customer communication n…

About UsAt telli, we are pioneering the first AI-native phone system.Since our launch last year at Y Combinator—the investors behind Airbnb, Stripe, Twitch, and Coinbase—we have achieved over $2M in annualized revenue with a compact team of just 12.Many businesses struggle with customer communication, not due to a lack of care, but because they cannot manage the high volume of calls. This leads them to depend on low-quality outsourced call centers or to waste valuable hours on repetitive calls.With telli, our clients utilize AI voice agents to handle routine calls, allowing human agents to focus on meaningful customer interactions. This enhances efficiency, boosts team morale, and elevates the overall customer experience.Traditional phone systems were not built for an AI-centric environment. Therefore, we are developing the first AI-native phone system that enables businesses to manage both human and AI teams through a single platform.Our founding team has an in-depth understanding of this issue, having operated a 150-person internal call center at Enpal. We know firsthand the challenges and costs associated with scaling high-quality customer experiences via phone.The potential for growth is immense, and we are just at the beginning of our journey. Our mission is to empower every company to deliver a world-class customer experience by eliminating the era of subpar call centers.MissionAs the Founders Associate Intern at telli, you'll collaborate closely with the founding team on finance, legal matters, operations, and special projects. You will gain valuable insights into the operations of an early-stage AI company and play an integral role in driving efficiency and speed.What You’ll Do:Contribute to building the operational foundation that supports telli’s growth.Lead special projects, facilitating initiatives by coordinating stakeholders and ensuring timelines are met.Assist in finance operations by maintaining reports, following up on invoices, and managing payment flows.Support the growth team in securing new customers by managing legal and compliance processes.

About UsAt telli, we are pioneering the future of communication with our innovative AI-native phone system.Since our launch at Y Combinator—the powerhouse behind companies like Airbnb, Stripe, and Twitch—we have achieved remarkable growth, surpassing $2M in annualized revenue with a dedicated team of just 12.Many businesses struggle with customer communication not due to a lack of care, but because the overwhelming volume of calls leads them to rely on subpar outsourced call centers or drain internal resources on repetitive tasks.With telli, our clients leverage AI voice agents to manage repetitive calls, allowing their teams to concentrate on meaningful interactions with customers. The outcome is enhanced efficiency, increased employee satisfaction, and superior customer experiences.Traditional phone systems are ill-suited for an AI-driven world, which is why we are committed to developing the first AI-native phone system that seamlessly integrates human and AI teams on a single platform.Our founding team has firsthand experience with these challenges, having managed a 150-person internal call center at Enpal. We understand the complexities and costs involved in scaling high-quality customer engagement through phone calls.The potential for innovation in this space is enormous, and we are just beginning our journey. Our mission is clear: to empower every company to deliver an exceptional customer experience by eliminating the era of low-quality call centers.

About UsAt telli, we are pioneering the development of the first AI-native phone system. Since our inception at Y Combinator, the esteemed investors behind renowned companies like Airbnb, Stripe, and Coinbase, we have successfully achieved an impressive annualized revenue of >$2M with a compact team of just 12 talented individuals.Many organizations struggle with customer communication, not due to a lack of care, but because they are overwhelmed by the volume of calls. This often leads to the reliance on substandard outsourced call centers or internal teams spending excessive time on repetitive calls.With telli, our clients utilize AI voice agents to manage their routine calls, empowering human agents to concentrate on high-priority interactions. This translates to enhanced efficiency, satisfied teams, and superior customer experiences.Traditional phone systems were not built for an AI-first landscape. Hence, we are designing the premier AI-native phone system, enabling companies to oversee both their human and AI teams through a single platform.Having managed a 150-person internal call center at Enpal, our founding team possesses deep insights into the challenges and costs associated with providing high-quality customer experiences via phone communication.We are just getting started! Our mission is to enable every company to deliver an exceptional customer experience by eliminating the era of low-quality call centers.About the RoleThis position offers high ownership and significant impact for engineers who prioritize speed and the resolution of genuine customer challenges. You will not merely write code; you will oversee projects from inception to completion, influence core product and architectural choices, and help shape the future of our company.We are committed to assembling a small but highly effective engineering team. As we grow, we intend to maintain a lean core team, relying on engineers who can significantly influence the company’s trajectory.To thrive in this role, you should be comfortable working across various components of our tech stack. One week you may enhance the user experience of our frontend, while the next week you could delve into the asynchronous processing intricacies of our voice AI infrastructure. If you prefer to focus solely on a particular technology or aspect of the product, this role may not be the ideal fit for you.

About UsAt telli, we are pioneering the development of the first AI-native phone system designed to revolutionize customer communication.Since our launch at Y Combinator last year, we've achieved an impressive over $2M in annualized revenue with a dedicated team of just 12.Many businesses struggle with customer communication, not due to a lack of care, but because they are overwhelmed by the volume of calls. This often leads to reliance on subpar outsourced call centers or wasted internal resources on repetitive calls.With telli, our clients benefit from AI voice agents that efficiently manage repetitive calls, allowing human agents to concentrate on high-impact interactions. The outcome is enhanced efficiency, happier teams, and superior customer experiences.Traditional phone systems are not equipped for an AI-driven environment. That's why we are creating the first AI-native phone system that integrates management of both human and AI teams on a single platform.Our founding team has firsthand experience in this domain, having operated a 150-person internal call center at Enpal. We understand the challenges and costs associated with scaling high-quality customer service via phone.The potential for growth is immense, and we are just getting started. Our mission is to empower every company to deliver exceptional customer experiences by eliminating the age of low-quality call centers.What You'll DoPilot Ownership & Commercial SuccessManage dedicated accounts during the pilot phase and drive significant commercial outcomes such as pilot conversion rates and revenue growth.Oversee pilot projects from initiation to completion, ensuring alignment and progress among all stakeholders.Identify opportunities for expansion and implement upsell strategies during the pilot phase.Serve as a trusted advisor to clients, assisting in the development of their AI strategies.Agent Development & DeploymentCreate, design, and enhance AI agents capable of handling thousands of customer interactions daily.Collaborate closely with engineering teams and clients to develop and launch production-ready agents.

About UsAt telli, we are pioneering the development of the world’s first AI-native phone system. Since our launch at Y Combinator, we have achieved remarkable growth, generating over $2M in annualized revenue with a compact team of just 12 individuals.In today’s fast-paced business environment, many companies struggle with customer communication—not due to a lack of care, but because they are overwhelmed by the volume of calls. This often leads to reliance on subpar outsourced call centers or significant time wasted by internal teams on repetitive calls.With telli, our clients benefit from AI voice agents that adeptly manage repetitive inquiries, allowing their human teams to concentrate on meaningful customer interactions. The outcome? Enhanced efficiency, more satisfied teams, and superior customer experiences.Traditional phone systems are not equipped for an AI-first world. This is why we are committed to creating the first AI-native phone system that enables organizations to oversee both their human and AI resources seamlessly on a single platform.Our founding team has extensive experience in this field, having previously operated a 150-person internal call center at Enpal. We understand the challenges and costs associated with scaling high-quality customer service through phone calls.The potential for growth is immense, and we are just at the beginning of our journey. Our mission is to empower every company to deliver a world-class customer experience by eliminating the era of low-quality call centers.

About UsAt telli, we are pioneering the first AI-native phone system designed to elevate customer communication.Since our launch last year at Y Combinator, we've achieved an impressive annualized revenue exceeding $2M with a dedicated team of just 12.Many businesses struggle with customer communication not due to a lack of care, but because they can't manage the overwhelming volume of calls. Often, this leads to low-quality outsourced call centers or wasted hours by internal teams on repetitive calls.With telli, our clients benefit from AI voice agents that efficiently handle repetitive inquiries, allowing human agents to concentrate on meaningful customer interactions. This results in enhanced efficiency, happier teams, and improved customer experiences.Traditional phone systems are not equipped for an AI-focused world. Hence, we are developing the first AI-native phone system that enables companies to manage both human and AI teams seamlessly on a single platform.Our founding team has firsthand experience with this challenge, having operated a 150-person internal call center at Enpal. We understand the complexities and costs involved in delivering a high-quality customer experience via phone calls.The potential for growth is enormous, and we are just beginning. Our mission is to empower every company to offer a world-class customer experience by eliminating the era of subpar call centers.About the RoleThis internship is ideal for someone at the start of their career, such as a recent graduate, eager to gain in-depth exposure to startup operations, engage directly with customers, and contribute to the real-world deployment of AI products.As an AI Operations Intern, you will collaborate closely with the founders on onboarding and agent development, as well as customer success initiatives, ensuring our clients achieve their goals with telli.Your responsibilities will include onboarding new clients, developing AI agents, supporting existing accounts, and establishing processes to facilitate our scalability.

About UsAt telli, we are revolutionizing communication with our innovative AI-native phone system.Since our launch at Y Combinator last year, we have achieved an impressive milestone of >$2M in annualized revenue with a dedicated team of just 12 people.Many organizations struggle with customer communication not due to a lack of care, but because they are overwhelmed by call volume. This often leads to reliance on low-quality outsourced call centers or wasted time by internal teams on repetitive tasks.With telli, our clients benefit from AI voice agents that efficiently handle routine calls, allowing human team members to dedicate their time to meaningful customer interactions. This results in enhanced efficiency, happier employees, and superior customer experiences.Traditional phone systems were not designed for an AI-driven world, which is why we are pioneering the first AI-native phone system that enables companies to manage both human and AI teams seamlessly on one platform.Our founding team has firsthand experience with this challenge, having operated a 150-person internal call center at Enpal. We understand the complexities and costs associated with scaling high-quality customer experiences via phone communications.The market potential is enormous, and we are just at the beginning of our journey. Our mission is to empower every company to deliver world-class customer experiences by eliminating the era of subpar call centers.

About UsAt telli, we are revolutionizing the way companies communicate with our groundbreaking AI-native phone system. Since our inception at Y Combinator, we've rapidly scaled to generate over $2M in annualized revenue with a dedicated team of just 12 people.We understand the challenges many companies face in maintaining effective customer communication. High call volumes often lead to reliance on low-quality outsourced call centers or internal teams bogged down by repetitive tasks.With telli, our clients benefit from AI voice agents that efficiently manage repetitive calls, allowing human representatives to concentrate on meaningful interactions. This approach results in enhanced efficiency, happier teams, and superior customer experiences.Traditional phone systems are not equipped for an AI-driven future. That's why we are creating the first AI-native phone system that seamlessly integrates human and AI teams on a single platform.Our founding team has firsthand experience with these challenges, having managed a 150-person internal call center at Enpal. We recognize the complexities and costs involved in scaling high-quality customer service through phone communication.The potential for growth is immense, and we are just getting started. Our mission is to empower every company to deliver exceptional customer experiences by eliminating the era of low-quality call centers.

Join Lalamove as an Operations Associate, where you will play a vital role in enhancing our logistics and operational efficiency. You will be responsible for coordinating day-to-day operations, ensuring timely deliveries, and optimizing processes to improve customer satisfaction. Your analytical skills will help identify areas for improvement, while your ability to work in a fast-paced environment will be crucial to our success.

Moss helps finance professionals automate routine work and focus on strategic decisions. Our team values growth and real impact. Moss has been recognized by Sifted’s Rising 100 and LinkedIn's Top Startups. We support career development while building Moss as a standout company. Role Overview The AI Operations Specialist will drive hands-on AI integration across Moss. This position works closely with multiple teams to increase AI adoption, uncover new use cases, and prototype solutions that improve daily operations. What You Will Do Work with teams to spot and deliver AI-driven improvements in their processes. Partner with stakeholders to review current workflows and design AI-powered alternatives. Build and roll out solutions like automation, AI agents, and workflow prompts using tools such as Claude, n8n, and other AI platforms. Support teams as they implement AI tools, offering practical guidance and troubleshooting. Help redesign work processes so AI is considered from the start. Complete quick-turnaround AI projects that show immediate value. Example Project Work with the Finance team to create and launch an AI-assisted month-end closing process. What We Look For Background in AI through courses, certifications, or hands-on training, with practical experience applying AI tools. History of using AI to rethink, deliver, and improve business workflows. Location: Berlin

Join our dynamic team at Lalamove as a People Operations Associate in Berlin as we embark on our exciting growth journey. This hands-on role is essential for managing the daily People and office operations that drive our business forward.In this position, you will play a crucial role in facilitating day-to-day People and administrative tasks, ensuring HR processes are efficient, and supporting employees throughout their journey with us. You will help bring structure to our fast-paced environment and collaborate closely with the People Manager to create an outstanding employee experience.This role is perfect for individuals passionate about being part of a rapidly growing, technology-focused startup that values integrity and strives to make a positive impact in local communities. If you thrive in an organized, hands-on environment and enjoy contributing to building a structured framework, we would love to hear from you!

Upvest builds technology that helps businesses offer a wide range of investment products. The company’s Investment API allows fintechs and financial institutions to simplify their operations and focus on what they do best. Upvest works with leading names in the European financial sector, including DKB, Revolut, N26, and Raisin. Founded in 2017 by Martin Kassing, the company has grown to over 270 team members from 70+ countries and has secured €280M in funding from investors such as BlackRock, Tencent, Sapphire Ventures, and others. The most recent funding round of €105M in March 2026 is fueling further growth. This Brokerage Operations Associate role is based in Berlin and centers on supporting daily capital markets operations. The position connects trade execution, compliance, and product development, helping to ensure smooth and compliant investment processes as Upvest expands its offerings. What you will do Order Management & Best Execution: Monitor trade executions and order flows each day, making sure client trades are processed accurately and efficiently, and that all activity follows Best Execution policies. Risk Management & Algorithmic Trading: Oversee automated and algorithmic trading, manage daily operational risks, resolve mismatches, and address trade-related incidents as they arise. Market Abuse Monitoring & Compliance: Continuously review trading activity for signs of market abuse. Prepare, review, and submit data for regulatory reporting, including MiFIR, MAR, and Best Execution requirements. Investment Universe Management: Maintain and expand the range of investment products across European and EMEA markets, ensuring all offerings comply with local regulations and operational standards. Trade Execution Operations: Handle daily processes related to trading, with a focus on execution workflows for equities, mutual funds, and ELTIFs (European Long-Term Investment Funds).

About UsAt reliant-ai, we are dedicated to transforming decision-making in an age of overwhelming information. Our mission is to develop the next generation of machine learning software, leveraging generative AI to analyze critical data sources and deliver comprehensive, factual answers to complex inquiries.We believe that the true potential of generative AI can only be achieved by tackling the world's most significant information challenges. With over two decades of expertise in reinforcement learning and natural language processing, we are poised to make a substantial impact in this field.Our team consists of scientists, builders, and entrepreneurs who have pioneered some of the most influential AI applications. Having led teams at industry giants like Google, DeepMind, and EY Parthenon, we now connect cutting-edge AI research with the biopharma sector.

About Peec AIPeec AI is an innovative startup based in Berlin that is redefining the landscape of analytics and intelligence tools tailored for modern SEO and growth teams. As artificial intelligence transforms the way information is accessed online, businesses require novel strategies to assess their online presence, performance, and potential growth avenues. Peec AI empowers teams to monitor their visibility in AI search, evaluate their performance metrics, and discover opportunities to enhance their organic reach in a complex search environment.About the RoleWe are seeking a passionate and driven Visiting Founder's Associate (Talent) to collaborate with our CEO and recruitment team in assembling a talented workforce that will drive the future of Peec AI. In this pivotal role, you will take charge of various aspects of the recruitment process, including proactive talent sourcing, outreach, pipeline management, and conducting initial interviews, all while working closely with hiring managers across diverse functions. This is an exceptional chance to gain insight into how a fast-growing startup builds a high-performance team.Key ResponsibilitiesContribute to our primary objective: building a team of exceptional performersCollaborate with Marius (CEO & Co-Founder) and the recruitment team to expand the Peec AI workforce across various departmentsProactively identify and engage top-tier talent through various channels including LinkedIn, Juicebox, referrals, and innovative outreach methodsManage the end-to-end hiring process, from sourcing and outreach to interviews and pipeline managementConduct first-round interviews and evaluate candidates for both technical and non-technical rolesWork collaboratively with hiring managers in Engineering, Product, GTM, and Finance to align on role requirements and candidate profilesQualificationsCurrently enrolled in a Bachelor’s or Master’s degree program, preferably in Business, Economics, Psychology, or a related fieldDemonstrated experience through 1–2 internships or roles in recruiting, venture capital, consulting, high-growth startups, or other talent-related functionsExceptional written and verbal communication skills, with the ability to engage and build rapport with candidates effectivelyStrong curiosity about startups, technology, and the evolving landscape of talent acquisition

About Peec AIPeec AI is an innovative Series A startup based in Berlin, dedicated to developing cutting-edge analytics and intelligence tools for modern SEO and growth teams. As artificial intelligence transforms the landscape of online information discovery, companies require advanced methods to gauge their visibility, assess performance, and identify new growth opportunities. Peec AI empowers teams to monitor their presence across AI-driven searches, analyze performance metrics, and uncover avenues for enhancing their organic reach in a rapidly evolving search environment.About the RoleWe are in search of a Revenue Operations Lead who will be instrumental in establishing the systems and infrastructure that drive Peec AI’s revenue operations. This pivotal role will involve taking ownership of our CRM, optimizing reporting, and streamlining automation processes to ensure our sales team is equipped with the essential data, workflows, and tools necessary for high performance. You will collaborate closely with Sales, Growth, and Leadership teams to enhance pipeline transparency, improve forecasting accuracy, and boost operational efficiency while designing scalable processes that facilitate our next phase of market expansion.Key ResponsibilitiesEstablish and scale the infrastructure required for our sales team to meet their objectivesMaintain full ownership of the CRM, ensuring data integrity and hygieneOversee analytics, funnel reporting, and forecasting functionsCreate automated processes and workflows to enhance team efficiencyDesired QualificationsMinimum of 4 years of experience in Revenue Operations, Sales Automation, or Go-to-Market EngineeringProven track record of leveraging AI tools (e.g., Clay, Apollo, n8n) to optimize operational efficiencyAdvanced proficiency in HubSpotAdditional Preferred QualificationsExperience in building and scaling a Revenue Operations function from the ground up within a startupBackground in a high-growth, venture-backed startup environment

This position is based in Berlin, Germany. Relocation support is available if needed. Trade Republic Bank is a leading European savings platform, serving more than 10 million customers across 18 countries and managing over €150 billion in assets. The company’s mission centers on making financial systems accessible, secure, and free for everyone. Role overview The Process Operations Associate works to ensure that Trade Republic’s operations remain efficient, compliant, and customer-focused. This role supports the company’s integrity by maintaining high standards in process management and compliance. What you will do Build and refine operational processes that prioritize customers and regulatory compliance. Analyze current workflows to spot inefficiencies and suggest improvements. Investigate suspicious activities and report relevant findings to authorities. Advise colleagues on anti-money laundering (AML), anti-financial crime (AFC), and counter-terrorism financing (CTF) issues. Handle requests from authorities and respond to ad-hoc Compliance team inquiries. Assess process effectiveness and lead ongoing improvement initiatives and strategic projects. Requirements Experience in anti-financial crime, risk management, or compliance roles. Strong analytical skills and proficiency in SQL. Comfort working under pressure and managing several projects at once. Fluent English; German language skills are a plus. What sets Trade Republic apart The company values ownership, high standards, and energy. Trade Republic is committed to closing the pension gap and making wealth-building accessible throughout Europe.

About the RoleWe are on the lookout for two highly skilled backend engineers to join our dynamic team in Berlin. You will be instrumental in advancing the development and implementation of our technology, enhancing our capacity to create core backend functionalities, and empowering other teams to utilize this backend for their projects.If you have a passion for creating exceptional products, thrive in a fast-paced environment, and are eager to contribute to the success of an ambitious startup, this is the perfect opportunity for you.Our Tech Stack:Python / FastAPIPostgreSQL / MongoDB / ElasticCloud LLM providers + bare metal GPUsGCPAs an early team member, you will assume significant responsibilities from day one, with the chance to influence our technological architecture and infrastructure.Join one of the most ambitious AI companies today, collaborating with a world-class team of experts in their fields, and experience an incredibly stimulating work environment. In This Role You WillLead the delivery of complex projects, coordinating with cross-functional teams, and ensuring timely completion of essential components.Develop a deep understanding of Reliant's vision and integrate this into your architectural and process decisions in daily operations.Offer insights to refine UI/UX concepts and assist in the planning of backend and infrastructure development.Take proactive responsibility for long-term code quality and architecture. About YouThe ideal candidate will have a proven track record in backend or full-stack development, with a focus on rapid innovation and effective systems design that supports growth opportunities for both the product and the team.To thrive in this role, you should possess the following skills and experiences:5+ years of demonstrated experience in building backend services or distributed systems.Ability to design, develop, test, and maintain backend services and APIs that support product features, including writing robust, production-quality code.Engage in system and service design; contribute to architectural discussions and make informed trade-offs regarding scalability, latency, cost, and reliability.Navigate ambiguity effectively; translate vague or high-level requirements into actionable implementation plans.Collaborate with cross-functional partners including product management, frontend, UX, data, and operations to define requirements, plan implementations, and deliver features.Ensure high code quality by writing, reviewing, and improving unit/integration tests; actively participate in code reviews.

Join Synthflow AI, a pioneering no-code platform for deploying voice AI agents that revolutionize contact center operations and business process outsourcing (BPO) at scale. We empower mid-market and enterprise companies to streamline routine calls, significantly saving time and resources for their teams.Our AI agents have made a remarkable impact:Saved over 5 million hours in contact center operations.Achieved 35% more calls answered compared to traditional operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by leaders like Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, we are at the forefront of the conversational AI industry, driving a shift towards sophisticated and accessible solutions.About the RoleAs a People Operations Generalist at Synthflow, you will take full ownership of our people processes, ensuring seamless management from onboarding through offboarding, while maintaining compliance and efficiency. You will be the go-to expert for everything related to People Ops, balancing hands-on execution with process improvement and automation.Although your primary focus will be on our European operations, your contributions will also strengthen our globally distributed teams. You will collaborate closely with Finance, Legal, and Leadership to ensure that our people operations scale with our growth, remaining compliant and centered around employee well-being.This is an ideal opportunity for someone who thrives in a dynamic, high-ownership environment, enjoys managing diverse operational tasks, and is eager to help shape an outstanding employee experience in a growing AI company.

Join Almedia as an AI Operations Specialist, where you will play a pivotal role in optimizing and enhancing our AI-driven solutions. This position involves collaborating with cross-functional teams to ensure the successful deployment and operation of AI systems that drive our business forward.In this dynamic role, you will be responsible for monitoring AI performance, troubleshooting issues, and implementing improvements to enhance system efficiency. You will have the opportunity to work with cutting-edge technology and contribute to innovative projects in the AI domain.