Content Strategy Lead Germany jobs in Berlin – Browse 554 openings on RoboApply Jobs

Content Strategy Lead Germany jobs in Berlin

Open roles matching “Content Strategy Lead Germany” with location signals for Berlin. 554 active listings on RoboApply Jobs.

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Canva logo
Full-time|On-site|Berlin

At Canva, content is at the heart of our mission, driving growth and engagement across our platform. As we strategically expand our presence in key markets, we recognize the vital role of a dedicated content leader in Germany. As the Content Strategy Lead for Germany, you will spearhead the development and execution of a strategic content framework tailored …

Feb 9, 2026
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iwoca logo
Full-time|On-site|Berlin

About UsAt iwoca, we understand that small businesses thrive on agility. When opportunities arise, they must seize them quickly, often in the face of unpredictable cash flow challenges. Our mission is to provide SMEs with financing solutions that are as dynamic and responsive as they are.With our innovative technology, data-driven insights, and exceptional customer support, we empower business owners to make informed decisions with confidence. We've already supported over 100,000 businesses with more than £4 billion in funding, and our dedicated team is committed to helping even more SMEs navigate their financial journeys successfully.Join us in our goal to assist one million SMEs in their pivotal moments, driving positive change in the communities and economies they operate in.About the TeamThe Acquisition Strategy and Tech team serves as iwoca's growth engine in Germany. We connect high-level commercial strategies with the technological systems that enhance our customer experience. By integrating growth analytics, performance modeling, and comprehensive engineering, we manage the entire acquisition funnel, ensuring a seamless customer journey from the first interaction to loan application completion.Our core focus areas include:Strategic Growth & Analytics: We act as the central hub for our Direct Marketing and Sales initiatives, translating complex data into actionable strategies for scalable and profitable outreach.Technical Infrastructure: We develop and maintain proprietary systems that optimize our German operations, particularly enhancing the user experience to facilitate smooth onboarding for small businesses.Operational Excellence: We bridge the gap between data-driven decisions and tangible commercial outcomes, ensuring potential customers quickly grasp how iwoca can support their funding needs.As a nimble, cross-functional team, we transform strategic ideas into measurable results, continuously refining our marketing models and enhancing our application process to drive iwoca's growth in the German market.

Apr 30, 2026
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Pergolux logo
Full-time|On-site|Berlin | DACH Team

Role Overview Pergolux is looking for a Global CRM Lead to shape content and automation strategies for the DACH team in Berlin. This role focuses on improving customer engagement and refining CRM processes across the region. What You Will Do Develop and implement content plans for CRM channels Design and optimize automation workflows to support customer journeys Work closely with teams across the company to deliver projects that strengthen customer relationships Drive improvements in CRM systems to support business goals Location Based in Berlin, working with the DACH regional team.

Apr 15, 2026
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Agicap logo
Full-time|On-site|Berlin 🇩🇪

Join Agicap as a Marketing Content Creator!Agicap, founded in 2016 by a trio of visionary French entrepreneurs, has rapidly emerged as one of Europe’s leading scale-ups, boasting over 8,000 clients and a workforce of 650 talented individuals. Our remarkable revenue growth trajectory, which has surged by 7x between 2021 and 2024, has earned us a spot in the prestigious French Tech 120, highlighting our position as a standout startup in France.Our platform empowers finance teams in mid-market companies to manage and forecast cash flows, streamline supplier payments, and enhance collections. By integrating Treasury Management, Accounts Payable, and Accounts Receivable solutions into a single comprehensive platform, Agicap aims to become the top Treasury Management solution for mid-market enterprises.With €145M raised to date from esteemed venture capitalists such as AVP, Greenoaks, Partech, and BlackFin, our last funding round in November 2024 has further fueled our product innovation and global expansion.We attribute our success to our passionate and committed teams, dedicated to fostering a culture of growth and career development. We are on the lookout for exceptional talent to join us on this ambitious journey!Explore Our Home PageDiscover Our Customer StoriesLearn About Our ValuesIn collaboration with our dedicated marketing team, your mission will be to establish Agicap as the premier resource for SME and mid-market CEOs, CFOs, and finance teams across Europe, particularly in Germany. You will focus on areas such as cash management, liquidity planning, accounts payable, accounts receivable, and treasury management.We are seeking a candidate with a background in financial journalism or a B2B SaaS content marketer who has demonstrable experience in crafting insightful, high-quality content related to corporate finance and economics. This role is not suited for someone primarily focused on managing freelance writers.

Jun 26, 2025
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Peec AI logo
Full-time|On-site|Berlin

About Peec AIPeec AI is an innovative Series A startup located in Berlin, dedicated to creating cutting-edge analytics and intelligence tools tailored for modern SEO and growth teams. As artificial intelligence transforms the way individuals access information online, businesses require new strategies to monitor their visibility, evaluate performance, and identify future growth avenues. Peec AI empowers teams to track their presence across AI-driven search, analyze their performance metrics, and reveal opportunities for enhancing their organic visibility in an increasingly intricate search environment.About the RoleWe are seeking a dynamic Content Lead to define the voice and editorial standards of Peec AI across all our publications. In this pivotal role, you will set the editorial direction, craft key content pieces, and meticulously edit every word we publish, encompassing blogs, newsletters, long-form essays, educational materials, and video content. You will lead and expand the content team, collaborating closely with our Growth, Product, and Geo teams to ensure our content resonates with key audiences. This position is ideal for a writer and editor with a discerning taste, strong viewpoints on the future of search and AI, and a desire to shape a new category from within.Key ResponsibilitiesEstablish and maintain the editorial voice of Peec AI across all written platforms, including blogs, newsletters, long-form essays, landing pages, campaigns, and educational materials.Write pivotal content pieces, including long-form essays and unique perspectives that define how the market perceives AI search and brand visibility.Edit all published content to ensure it meets our high standards of quality, voice, and accuracy, making each piece a sought-after resource.Build and lead the content team, guiding freelancers and contributors, while developing AI-enhanced production workflows that allow for rapid output without sacrificing quality.Guide the editorial direction of original research, transforming Peec AI's insights on AI search into groundbreaking publications in collaboration with Product, GEO, Data, and Design teams.Steer the editorial voice for video and podcast content, ensuring that Peec's perspectives are consistently represented across all formats.Work closely with Growth, Product, and Design teams to align content with product launches and marketing campaigns, maximizing distribution across various channels.Collaborate with the GEO & SEO team to develop content strategies, including keyword direction, topical structure, and internal linking.QualificationsA minimum of 5 years of experience in editorial, content, or SEO roles, with a strong emphasis on leadership.Demonstrated ability to create compelling content that engages and informs target audiences.Expertise in SEO best practices and a passion for the evolving landscape of AI and digital marketing.Exceptional editing skills with an eye for detail and a commitment to high-quality standards.Strong collaborative skills, capable of working with diverse teams and stakeholders.

Apr 30, 2026
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Contentful logo
Full-time|On-site|Berlin, Berlin, Germany

Join Contentful as a Senior Product Manager, where you will lead the charge in shaping our product strategy and ensuring that our offerings meet the dynamic needs of users. In this role, you will collaborate closely with cross-functional teams, driving innovation and delivering exceptional value to our customers.

Mar 16, 2026
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Contentful logo
Full-time|On-site|Berlin, Berlin, Germany

About the Opportunity Become a pivotal member of Contentful as a Fullstack Software Engineer (f/m/d) and spearhead innovation in Automations, Workflows, and Collaboration Tools. Join our forward-thinking team at Contentful, where we empower thousands of clients to manage content efficiently at scale. We are on the lookout for skilled Full Stack Software Engineers who are enthusiastic about developing scalable, high-performance applications with cutting-edge technologies. If you are eager to explore the frontiers of Automations, Workflows, and team collaboration within the Contentful ecosystem and possess expertise in TypeScript, React, and Node.js, we would be thrilled to welcome you aboard. What to Expect? Collaborative Innovation: Partner with product managers, designers, and fellow engineers to craft top-tier automation, workflow, and collaboration features for our users. Full Stack Development: Architect, build, and sustain scalable frontend and backend functionalities utilizing TypeScript, React, and Node.js. Collaboration Tools Enhancement: Integrate and implement collaboration technologies to boost team productivity and enhance user experiences across our platform. Holistic Design Perspective: Approach projects with a comprehensive view of components and systems to ensure a seamless user experience. Agile Problem-Solving: Swiftly address bugs and challenges to elevate customer satisfaction. Data-Informed Development: Leverage analytics to guide product decisions and enhance features. Continuous Improvement: Engage in code reviews and contribute to refining our development processes. Stay Informed: Keep abreast of the latest industry trends, especially in automations, workflows, and collaboration tools. Qualifications for Success Proven Expertise: Demonstrable experience as a Full Stack Software Engineer in a product development setting. Technical Mastery: Strong command of TypeScript, React, and Node.js. A keen interest in clean code practices and familiarity with enterprise architectural design patterns. Containerization Skills: Experience with Docker and Kubernetes. Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly, ensuring smooth operations.

Feb 21, 2026
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Upvest logo
Full-time|On-site|Berlin

At Upvest, we are on a mission to simplify investing, making it as effortless as spending money. We empower businesses by providing an extensive suite of investment products and an exceptional experience in capital market investments and retirement planning. Our user-friendly Investment API allows fintech companies and financial institutions to conserve resources and concentrate on their core operations.Proudly collaborating with Europe’s leading fintechs and financial institutions such as DKB, Revolut, N26, and Raisin, Upvest was founded in 2017 by Martin Kassing. Today, we bring together over 270 talented professionals from more than 70 nationalities. Our vision is supported by renowned investors including Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures.We are currently looking for a Strategy & Operations Lead to join our dynamic Operations team. In this pivotal role, you will spearhead strategic initiatives aimed at optimizing workflows, enhancing efficiency, and ensuring operational readiness. You will oversee daily operations, utilize data to implement significant improvements, and collaborate across departments to facilitate seamless product launches. Join us in our journey to elevate operational excellence.

Mar 11, 2026
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Synthflow AI logo
Full-time|On-site|Berlin

Join Synthflow AI, a pioneering enterprise AI agent platform that revolutionizes customer operations across voice, chat, and messaging. Our advanced agents efficiently handle routine interactions at scale, empowering teams to concentrate on high-value tasks.Successfully automated over 20 million hours of operations.Achieved 60% more calls answered compared to traditional operators.Handled 150 million interactions with an impressive 99.99% uptime.Supported by esteemed investors such as Accel, Atlantic Labs, and Singular, we are trusted by over 1,000 customers and recognized as one of Germany's most promising companies.We are seeking a talented Content Marketing Manager to spearhead and implement our content strategy. This role involves crafting compelling materials that resonate with enterprise buyers, bolster sales efforts, and elevate our brand presence.In this hands-on position, you will develop thought leadership content, create enterprise-focused collateral, manage our LinkedIn presence, and collaborate with executives to enhance their online visibility. Ideal candidates are sharp writers and editors who thrive in a dynamic, cross-functional environment.Your Responsibilities:Thought Leadership & Enterprise Content Creation: Produce white papers, case studies, and research-driven reports that position Synthflow as a market leader. Develop sales materials such as one-pagers and pitch decks to support enterprise negotiations.LinkedIn Management & Executive Positioning: Oversee content for our LinkedIn company page and collaborate with leadership to craft posts that establish their credibility as AI thought leaders.Content Oversight: Manage and edit contributions from writers and influencers to ensure clarity and consistency across all communication channels.Partner Content Collaboration: Develop channel partner content in close cooperation with the partnerships team.Qualifications:3-5 years of experience in content marketing.Demonstrated ability to produce high-quality white papers, case studies, and long-form content.Experience creating engaging content for LinkedIn.Exceptional writing and editing skills.Proficient use of AI tools.Strong collaborative skills and the ability to work cross-functionally.

Mar 6, 2026
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iwoca logo
Full-time|On-site|Berlin

In a rapidly evolving business landscape, small and medium enterprises (SMEs) need agile financial solutions to thrive. iwoca is committed to providing the essential funding and support that SMEs require to seize opportunities and navigate cash flow challenges with confidence.Leveraging cutting-edge technology, data analytics, and exceptional customer service, we empower business owners to make swift and informed decisions. With over £4 billion in funding already provided to more than 100,000 businesses, our dedicated team is passionate about enhancing financial access and simplifying business operations. Our ultimate goal is to assist one million SMEs in their pivotal moments, fostering positive impacts on communities and economies alike.About the TeamThe Commercial Strategy team serves as the strategic and analytical core for our customer acquisition efforts in Germany. This dynamic team is responsible for formulating and implementing strategies that broaden iwoca's market presence, working collaboratively across departments to ensure that our Partner, Marketing, and Sales channels operate efficiently and profitably. As a compact, agile team, we bridge the gap between data insights and strategic decisions, translating them into measurable business results.Your RoleAs a Commercial Strategy Analyst, you will play a crucial role in supporting our German Sales and Marketing teams by harnessing data to drive smarter and faster growth. This position is tailored for an analytical thinker eager to advance a career in fintech strategy and commercial operations, combining hands-on data analysis with strategic involvement. In your first six months, your primary focus will be on CRM and Sales Operations, ensuring the seamless and accurate functioning of our HubSpot environment.Key ResponsibilitiesEvaluate sales funnel performance, conversion metrics, and campaign ROI to pinpoint growth opportunities.Manage reporting for our Direct Acquisition channels, providing insights that inform the team's strategic direction.Assist in strategic initiatives by conducting analyses and improving processes, facilitating the launch of new projects and experiments.Data Management and ReportingServe as the primary resource for optimizing and managing Sales leads through data upload, scoring, attribution, and analysis.Create and uphold dashboards in HubSpot and Looker to monitor lead flow, conversion rates, and performance metrics.

Nov 3, 2025
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Famly logo
Full-time|Hybrid|Berlin, Berlin, Germany

Are you passionate about early childhood education and the intricacies of Kitas? If yes, you could be the perfect fit for our team!As a German Content Manager, you will leverage your deep knowledge of the Kita landscape to create compelling content that resonates with educators and families alike.At Famly, we believe in making the lives of early educators and Kita managers easier. Our software platform connects families and educators, helping them collaborate effectively. Your expertise will help elevate our brand and make Famly a household name across Germany.We are seeking a proactive individual who has firsthand experience in the German Kita system—whether as a Kita Leitung, Fachberatung, or in a leadership role within a Träger. You'll act as Famly's bridge to the German Kita community, gathering insights through research, interviews, and events, and translating these into a robust content strategy. Your role will involve determining our publication strategy, engaging with thought leaders in the sector, and producing a variety of content formats, including articles, guides, and videos.Join us in Berlin, or if you’re based elsewhere in Germany, we welcome remote applicants who are eager to make a difference in the world of early childhood education.

Mar 31, 2026
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moia logo
Full-time|On-site|Berlin, Germany; Hamburg, Germany; Hannover, Germany; Munich, Germany

Join moia as a Junior Strategist in our Corporate Strategy team! In this dynamic role, you will support the development and execution of strategic initiatives that drive our company forward in the mobility sector. Collaborate with cross-functional teams to analyze market trends, identify growth opportunities, and contribute to innovative solutions that enhance our services.

Mar 27, 2026
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GetYourGuide logo
Full-time|On-site|Berlin

Transform the Travel Experience Embark on a journey with GetYourGuide, where we connect travelers with extraordinary experiences worldwide. Millions rely on us for unique activities they can trust, driven by our commitment to making every journey unforgettable—including yours. Are you ready to unleash your creativity and potential alongside a community of fellow explorers? Explore your next opportunity at our Berlin headquarters or in one of our global offices, from New York to Bangkok. Start your adventure by visiting getyourguide.careers. Team Mission At GetYourGuide, our supplier partners are the foundation of our success. They drive the growth of our marketplace and open doors to memorable travel experiences for millions. Your Role We are in pursuit of a Creative Strategy Lead for Supplier Brand to spearhead the creative strategy of GetYourGuide’s B2B segment. Collaborating closely with the Head of Supplier Brand and reporting to the Global Creative & Content Marketing Director, you will craft the visual and verbal identity of our supplier brand, advocating for a creative strategy that positions GetYourGuide as an essential partner for attractions, guided tours, and activities. This pioneering role requires a proactive leader who can set a bold vision, develop a distinctive brand system, and translate that vision into exceptional campaigns that achieve clear business objectives. You will actively connect our B2B team with the broader Creative organization, defining best practices and strategic opportunities to weave supplier narratives into our consumer brand. This is an exciting chance for a creative leader who excels in building sustainable business through innovative creativity—finding the perfect blend between the GetYourGuide brand and the aspirations of our suppliers. Your Key Responsibilities Champion the supplier creative vision for our B2B brand. Convert our supplier value proposition into a cohesive, differentiated creative platform that can scale globally. Create scalable supplier brand systems by developing brand guidelines, toolkits, and templates for supplier communications across marketing channels. Ensure that every interaction—from pitch decks to partner portals—exudes consistency, premium quality, and unmistakable GetYourGuide identity. Lead concept development and execution of innovative campaigns.

Feb 18, 2026
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GetYourGuide logo
Full-time|On-site|Berlin

Transform the Future of TravelBecome a pivotal part of GetYourGuide as we strive to connect travelers with extraordinary experiences worldwide. Our commitment to delivering unique, trustworthy activities to millions is at the heart of our mission, and we aim to make every journey remarkable—including yours.Are you ready to unlock your potential within a community of like-minded adventurers? Explore your next opportunity at our Berlin headquarters or one of our global offices, from New York to Bangkok. Visit getyourguide.careers to embark on your journey.Team MissionAs part of the Business Operations & Strategy (Optimization) team, we are dedicated to providing the Modern Explorer with unparalleled access to global experiences. We strive to offer the best selection, availability, pricing, and quality, while promoting mutual growth with our experience partners. Our objective is to empower every supplier on GetYourGuide with advanced tools, actionable insights, personalized support, and seamless connectivity throughout their journey.In the role of Senior Team Lead – Supplier Success, you will drive the growth and retention of our international supplier network. You will own and refine our Account Management strategy, equipping local teams with essential tools, processes, and incentives to cultivate impactful, lasting supplier partnerships.Collaborating closely with regional managers and directors, you will spearhead operational execution, provide actionable insights, and establish ambitious commercial targets. You will introduce scalable processes, develop AI-first tools, and promote best-in-class performance and pipeline management. Your strategic oversight will ensure the Account Management team operates at peak efficiency, delivering commercial impact through optimized availability, pricing, commission, quality, and maximizing supplier success.Most importantly, you will lead, develop, and inspire a high-performing team of (senior) business operations & strategy managers, championing collaboration across Sales Operations, Analytics, Supplier Marketing, Product, and other vital functions.

Mar 16, 2026
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Intermate Group GmbH logo
Full-time|On-site|Berlin, Berlin, Deutschland

Intermate x SAMY – Transforming Social Media Landscapes Intermate Group GmbH is a leading social media and influencer agency in the DACH region, with more than 250 team members working from Berlin, Hamburg, Cologne, and remote locations. The agency develops social-first strategies, produces content in its own studios, partners with creators, and runs data-driven campaigns using proprietary technology. Clients include well-known brands from lifestyle, FMCG, and technology sectors. As part of SAMY, a global network for social media and creator marketing, Intermate connects with over 970 specialists in 20 locations. This network opens doors to international projects in about 55 markets and offers career growth across borders. Note: The initial interview in the application process uses an AI-driven assistant. More details are shared during the process. Your role as Social Media and Content Strategist Design end-to-end social media and content strategies, focusing on impactful content for every stage of the funnel. Analyze audiences, trends, competitors, and cultural shifts to inform recommendations and strategy. Turn insights into clear narratives, annual plans, frameworks, and creative briefs for execution. Lead briefings, present recommendations with confidence, and guide clients through strategic choices. Prepare complex information in presentations that are clear, structured, and visually engaging. Work closely with creative, social, production, and project management teams to ensure strategies are carried out consistently. Own the strategic direction of your projects and support pitches with strong arguments. Monitor daily execution of strategies to keep communication moving and effective.

Apr 17, 2026
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Contentful logo
Full-time|On-site|Berlin, Berlin, Germany

About the Opportunity Join Contentful as a Technical Writing Manager (f/m/d) and take charge of our documentation strategy from start to finish. Your mission will be to enhance the quality, consistency, and discoverability of our technical content. In this pivotal role, you will design processes and frameworks, optimize workflows, coordinate localization efforts for our product UI and documentation, and contribute to a world-class knowledge base tailored for developers, marketers, and authors alike. We seek proactive and inquisitive individuals who thrive in ambiguous environments. You will delve into complex issues, impose structure where necessary, and clarify challenging problem spaces. Your contributions will significantly impact customer adoption and scaling with Contentful, ultimately driving our success at the enterprise level. What to Expect? As the Technical Writing Manager, you will lead a talented team of Technical Writers and uphold high documentation standards while passionately enhancing localization efforts: Drive High-Quality Documentation Lead and nurture a small team of Technical Writers. Create a comprehensive documentation strategy encompassing processes, tools, delivery frameworks, and customer feedback loops for continuous improvement. Conduct regular reviews and provide coaching to empower writers and boost their impact on customers. Produce top-tier technical content, including API documentation, release notes, how-to guides, and FAQs. Review, test, and refine content contributions from non-writing team members. Identify knowledge gaps within Contentful and collaborate across functions to address them. Work alongside product managers, engineers, designers, and customer-facing teams to develop necessary content. Enhance the Help Center to make Contentful more accessible for developers, marketers, and editors. Establish repeatable checklists and process checkpoints for successful documentation releases. Create mechanisms for customer feedback to steer documentation enhancements. Own Localization Serve as the subject-matter expert on product UI and documentation localization, coordinating efforts to ensure our product is accessible to a global audience. Drive and implement a localization strategy that makes Contentful's product UI and documentation available worldwide. What You Need to Succeed To excel in this role, you should possess a keen eye for detail, a collaborative spirit, and a deep understanding of technical writing and localization.

Jan 25, 2026
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Contentful logo
Full-time|On-site|Berlin, Berlin, Germany

Join Contentful as an Engineering Manager focusing on Workflows and UI Foundations. We are looking for a dynamic leader to guide our engineering teams, drive innovation, and enhance user experiences through powerful workflows and user interfaces.Your role will involve collaborating with cross-functional teams, fostering a culture of continuous improvement, and implementing best engineering practices to ensure the successful delivery of high-quality features.

Mar 16, 2026
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avomind logo
Full-time|Hybrid|Berlin, Berlin, Germany

Are you a native German speaker with a passion for creating clear and impactful content? Join our dynamic team at avomind, where we are dedicated to enhancing people's well-being through innovative home products that redefine ergonomics and comfort.We are on the lookout for an exceptional Lead Content Writer who is fluent in German to craft compelling copy for our marketing initiatives, website, and printed materials. This role offers the unique opportunity to take on significant responsibilities from day one, contributing to real change and growth from the outset.Unlike typical companies, avomind is a vibrant and transformative workplace. This position is ideal for ambitious individuals eager to accelerate their careers and positively influence the lives of countless customers.Key Responsibilities:・Develop Engaging Content: Produce articles, newsletters, product descriptions, and marketing copy in impeccable German for a diverse audience.・Collaborate Interdepartmentally: Partner with marketing, product, and design teams to maintain a consistent tone and messaging across platforms.・Engage with Leadership: Work closely with the founders to align content with overarching strategic objectives.・Utilize AI Tools: Implement cutting-edge AI technology to enhance efficiency while ensuring high-quality output.・Meet Tight Deadlines: Deliver outstanding content promptly without sacrificing quality.・Implement SEO Strategies: Optimize content for search engines, boosting visibility and traffic.

Apr 7, 2025
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manometric logo
parttime_fixed_term|Remote|Remote, Berlin, Germany

Welcome to the New Reality of HealthcareAt Manometric, we focus on that one magical moment when a patient can once again engage in what they love, thanks to a perfectly fitted orthosis. Behind the scenes, you will be the difference-maker. As our new Business Developer, you will be the driving force behind strong relationships with doctors and therapists, ensuring our technology reaches the right individuals.How You Will Drive Meaningful Change in HealthcareAs a Business Developer at Manometric, you will represent our company to hand therapists, doctors, and referrers across Germany. You will cultivate strong, lasting partnerships, compellingly advocate for our technology, and ensure we remain at the forefront of healthcare professionals' agendas. You will conduct demonstrations, train partners, and identify growth opportunities both at existing sites and with new potential partnerships.With your keen eye for detail and warm demeanor, you know exactly what healthcare professionals need to better assist their patients. You bring structure and are always on the move to advance our mission.Are you ready for a role where you can truly shape the future of healthcare? We are excited to welcome you aboard.What You Will DoDrive growth with existing partners and new locationsCold and warm outreach to German surgeonsNurture relationships with doctors and hand therapists through visits and participation in congressesDemonstrate our technology and train medical professionalsWork on improving the quality of existing processesEnsure we can help even more patients during our consultationsDocument and track customer contacts

Jul 16, 2025
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Contentful logo
Full-time|On-site|Berlin, Berlin, Germany

About the Opportunity As a Senior Customer Success Manager for the DACH region (f/m/d), you will engage directly with Contentful customers throughout the EMEA region, ensuring they receive maximum value from our platform and an exceptional customer experience as their trusted advisor. Your role will be pivotal in helping customers meet both their technical and business objectives while driving retention and growth for Contentful. Collaborating closely with our sales, partner relations, and professional services teams, you will amplify customer feedback within our product and customer success teams. What to Expect? Develop and nurture relationships across a diverse portfolio, managing approximately 20-30 enterprise accounts as a trusted advisor. Guide new customers to align and achieve their value expectations from the outset. Evaluate and communicate customer priorities with Contentful, capturing key performance indicators and outcomes through a structured path to success. Enhance product adoption, customer satisfaction, and overall customer health metrics. Conduct impactful and consistent customer business reviews tailored to the customer’s specific business goals. Identify and proactively address risks within your portfolio. Lead renewal discussions to successfully close deals with Contentful’s most significant and strategic clients. Negotiate pricing and contract terms confidently with procurement teams from Fortune 20 companies. Ensure timely renewals and provide accurate forecasts to leadership on a weekly basis. Create and implement customer close plans for renewals. Translate customer insights into actionable recommendations for our product and go-to-market teams, following up on progress and collaboration with product managers. Willingness to travel approximately 25% annually for onsite customer meetings. What You Need to Succeed? A college or university degree is strongly preferred. 7+ years of experience in customer-facing roles, specifically in renewals management, customer success management, or key account management. Exceptional verbal and written communication skills in both English and German. Proven track record of meeting or exceeding sales or performance targets. Strategic thinking ability regarding customer goals and independently driving renewal and expansion opportunities. Strong negotiation skills and a proactive approach to managing customer relationships.

Feb 3, 2026

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