Customer Advisor - Full-Time (German Speaking)

Are you a determined individual who values clear processes, efficiency, and accountability? If so, you are in the right place.As a Customer Advisor (m/w/d), you will ensure that our coaching clients receive professional support from day one until their successful conclusion. Your role is central to our team: you will work with clear guidelines, document reli…

felixrippl is looking for a full-time Customer Advisor (German Speaking) to join the team in Berlin. This role centers on guiding coaching clients from their first day through to the end of their program, always within established guidelines. The Customer Advisor documents every client interaction carefully and keeps communication clear and consistent. Structured processes define this position. It fits those who appreciate efficiency, make confident decisions, and thrive in a dependable team environment. Main responsibilities Client onboarding: Walk new clients through each step of company systems, making sure all procedures are followed accurately. Approvals and management: Review requirements, approve workflows, and keep processes on track. Client consultation: Answer client questions by phone and in writing, always aiming for clear, practical solutions. Support and care: Act as a steady point of contact and keep communication secure and reliable. Live calls: Prepare for and support group calls, ensuring everything runs smoothly before, during, and after each session. What felixrippl offers Structured work environment: Fixed processes, clear roles, and well-documented workflows shape the daily routine. Systematic onboarding: Receive 2–4 weeks of training with checklists and clear standards to guide the start. Reliable team: Everyone knows their responsibilities, and collaboration is built on order and commitment. Planning security: Regulated working hours, long-term prospects, and a stable workplace in Berlin. Modern office: Work in a quiet, air-conditioned space designed for focus and efficiency.

Join our dynamic team at felixrippl as a Customer Advisor, where your proficiency in German will be an asset in providing exceptional service to our clients. In this role, you will be the first point of contact for our customers, helping them navigate our services and ensuring their needs are met effectively. Your communication skills will play a crucial role in enhancing customer satisfaction and loyalty.

Are you a dynamic and assertive individual who values clear processes, efficiency, and accountability?Then you are the perfect fit for our team.As a Customer Advisor (m/f/d), you will ensure that our coaching clients receive professional support from day one until they achieve success.Your role is central to our operations: you will work with clear guidelines, document processes reliably, and maintain seamless communication with our clients.If you appreciate structured work, make confident decisions, and thrive in a dependable environment, this position is tailored for you.Your ResponsibilitiesCustomer Onboarding: You will guide new clients step-by-step through our systems and ensure all processes are adhered to.Approvals & Management: You will verify that all prerequisites are met and facilitate structured processes.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented—via phone and in writing.Support & Care: You will be a reliable contact for our clients and ensure secure communication.Live Calls: You will facilitate group calls with well-defined content and ensure smooth processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and well-documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role, and collaboration is based on order, responsibility, and commitment.Job Security: Regulated working hours, long-term perspective, and a stable workplace in Dubai.Modern Work Environment: A quiet, air-conditioned office focusing on efficiency and concentration.

Are you a proactive individual who values clear processes, efficiency, and accountability? If so, we would love to have you on our team.As a Customer Advisor (m/f/d), you will ensure that our coaching clients receive professional support from day one until their successful completion. Your role is crucial to our team: you will work with defined guidelines, document accurately, and maintain seamless communication with our clients.If you appreciate structured work, making confident decisions, and can rely on a dependable environment, this position is tailored for you.Your ResponsibilitiesClient Onboarding: You will guide new clients step by step into our systems and ensure all processes are adhered to.Approval & Administration: You will check if all requirements are met and approve structured processes.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented – both over the phone and in writing.Support & Care: You will be a reliable point of contact for our clients and ensure secure communication.Live Calls: You will support group calls with clearly defined content and ensure smooth processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, well-documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools & clear standards.Reliable Team: Everyone knows their role, collaboration is based on order, responsibility & commitment.Planning Security: Regular working hours, long-term perspective, stable workplace in Dubai.Modern Work Environment: Quiet, air-conditioned office focused on efficiency & concentration.

Are you a proactive and assertive individual who values clear processes, efficiency, and accountability? Then you will fit right in with us.As a Customer Advisor (m/f/d), you will ensure that our coaching clients receive professional support from day one until their successful completion. Your role is central to our team: you will work with clear guidelines, reliably document processes, and maintain seamless communication with our clients.If you appreciate working in a structured manner, making decisions confidently, and relying on a dependable environment, this position is tailored for you.Your ResponsibilitiesClient Onboarding: You will introduce new clients step by step into our systems and ensure all processes are adhered to.Approvals & Management: You will verify that all requirements are met and authorize structured processes.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented, both via phone and in writing.Support & Care: You will be a reliable point of contact for our clients and ensure secure communication.Live Calls: You will accompany group calls with clearly defined content and ensure smooth processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and meticulously documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role; collaboration is based on order, responsibility, and commitment.Planning Security: Regulated working hours, long-term perspective, stable workplace in Dubai.Modern Work Environment: Quiet, air-conditioned office focusing on efficiency and concentration.

Role Overview felixrippl is hiring a full-time Customer Advisor (German speaking) in Berlin. This role supports coaching clients throughout their journey, from onboarding to completion. The position centers on structured processes, clear communication, and reliable documentation. Expect to work with defined guidelines and contribute directly to a dependable client experience. What You Will Do Client Onboarding: Guide new clients through each step, making sure all procedures are followed. Approvals & Administration: Check that requirements are met and authorize process steps as needed. Client Consultation: Answer client questions clearly and professionally, both by phone and in writing. Support & Care: Serve as a steady point of contact, maintaining secure and consistent communication. Live Calls: Support group calls by preparing content and ensuring everything runs smoothly. What We Offer Structured Work Environment: Fixed processes, clear responsibilities, and well-organized workflows. Systematic Onboarding: 2–4 weeks of structured handover with checklists, tools, and clear standards. Reliable Team: Everyone understands their role, with collaboration built on order and commitment. Planning Security: Regulated working hours, long-term outlook, and a stable workplace in Berlin. Modern Office: Quiet, air-conditioned space designed for focused and efficient work.

Are you a confident individual who values clear processes, efficiency, and accountability? If so, you are the perfect fit for our team.As a Customer Consultant (m/w/d), you will ensure that our coaching clients receive professional support from day one until their successful completion. Your role is pivotal within our team: you will operate with clear guidelines, document consistently, and maintain seamless communication with our clients.If you appreciate working in a structured manner, making decisions confidently, and thrive in a reliable environment, then this position is tailored for you.Your ResponsibilitiesClient Onboarding: You will guide new clients step-by-step through our systems, ensuring adherence to all processes.Approvals & Management: You will verify that all prerequisites are met and authorize structured procedures.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented via phone and written communication.Support & Care: You will be a reliable point of contact for our clients, ensuring secure communication.Live Calls: You will facilitate group calls with well-defined content, ensuring smooth processes and thorough preparation.What We Offer YouStructured Working Environment: Established processes, clear responsibilities, and well-documented workflows.Systematic Onboarding: 2–4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role; collaboration is based on order, responsibility, and accountability.Planning Security: Regulated working hours, long-term perspective, and stable workplace in Dubai.Modern Work Environment: A quiet, air-conditioned office focused on efficiency and concentration.

Are you a persuasive individual who values clear processes, efficiency, and accountability? If so, you’re in the right place.As a Customer Advisor (m/w/d), you will ensure that our coaching clients receive professional support from day one until successful completion. Your role is central to our team: you will work with clear guidelines, document processes meticulously, and maintain seamless communication with our clients.If you appreciate structured work, the ability to make confident decisions, and a reliable environment, this position is tailored for you.Your ResponsibilitiesClient Onboarding: Guide new clients step-by-step through our systems, ensuring all processes are adhered to.Approvals & Management: Verify that all prerequisites are met and release structured processes.Client Consultation: Respond to inquiries in a clear, professional, and solution-oriented manner – both over the phone and in writing.Support & Assistance: Be a reliable point of contact for our clients and ensure secure communication.Live Calls: Facilitate group calls with clearly defined content and ensure smooth processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and well-documented workflows.Systematic Onboarding: 2–4 weeks of structured training with checklists, tools, and clear standards.Reliable Team: Everyone knows their role, and collaboration is based on order, responsibility, and accountability.Planning Security: Regular working hours, long-term perspective, stable workplace in Dubai.Modern Work Environment: Quiet, air-conditioned office focused on efficiency and concentration.

Are you a decisive individual who values clear processes, efficiency, and responsibility? Then you've come to the right place.As a Customer Consultant (m/w/d), you will ensure that our coaching clients receive professional support from day one until their successful completion. Your role is central to our team: you will work with clear guidelines, document accurately, and maintain seamless communication with our clients.If you appreciate structured work, make confident decisions, and can rely on a stable environment, this position is tailor-made for you.Your ResponsibilitiesClient Onboarding: You will guide new clients step-by-step through our systems and ensure that all processes are adhered to.Approvals & Management: You will check that all prerequisites are met and authorize structured processes.Client Advice: You will respond to inquiries clearly, professionally, and solution-oriented—both over the phone and in writing.Support & Care: You will be a reliable point of contact for our clients and ensure secure communication.Live Calls: You will accompany group calls with clearly defined content and ensure smooth operations and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and well-documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role; collaboration is based on order, responsibility, and commitment.Planning Security: Regular working hours, long-term perspective, stable workplace in Berlin.Modern Work Environment: Quiet, air-conditioned office focused on efficiency and concentration.

Role Overview felixrippl is hiring a full-time Customer Consultant (German Speaking) for the Berlin office. This role supports coaching clients throughout their journey, from onboarding to successful completion. The position centers on structured processes, reliable documentation, and clear communication. What You Will Do Client Onboarding: Guide new clients through each step of our systems, ensuring every process is followed. Approvals & Management: Check that all requirements are fulfilled and authorize structured workflows. Client Consultation: Handle inquiries professionally and clearly, both by phone and in writing, always aiming for practical solutions. Support & Care: Serve as a reliable contact for clients, maintaining secure and effective communication. Live Calls: Prepare and accompany group calls with defined topics, making sure everything runs smoothly. What We Offer Structured Work Environment: Fixed processes, clear responsibilities, and thorough documentation support daily work. Systematic Onboarding: A 2–4 week handover period with checklists, tools, and established standards. Reliable Team: Work alongside colleagues who understand their roles and value order, responsibility, and commitment. Planning Security: Regular working hours, a long-term outlook, and a stable workplace in Dubai. Modern Office: Quiet, air-conditioned workspace designed for focused and efficient work. Location This position is based in Berlin, Germany.

Bist du ein Organisationstalent mit einem scharfen Blick für Details und einer Leidenschaft für effiziente Abläufe?In dieser Schlüsselposition unterstützt du die Geschäftsführung bei administrativen und organisatorischen Aufgaben, stellst klare Abläufe sicher und bist die rechte Hand der Führungsebene. Übernimm Verantwortung, arbeite strukturiert und werde Teil eines Teams, das Wert auf Verlässlichkeit, klare Strukturen und Teamgeist legt.Dein Verantwortungsbereich umfasst:Unterstützung der Geschäftsführung im täglichen Geschäft.Koordination von Terminen, Reisen und Meetings.Erstellung von Präsentationen, Berichten und Protokollen.Schnittstelle zwischen Geschäftsführung und Teams.Überwachung und Nachverfolgung von Projekten und Fristen.Was wir dir bieten:Ein starkes Team und klare Strukturen.Moderne digitale Werkzeuge für effizienteres Arbeiten.Regelmäßige Weiterbildung und Schulungen.Ein strukturiertes Onboarding-Programm für einen erfolgreichen Start.Attraktive Vergütung und Entwicklungsmöglichkeiten.Unsere Werte:Verlässlichkeit: „Wir halten, was wir versprechen – für Kunden und Team.“Klare Strukturen: „Definierte Prozesse und klare Zuständigkeiten.“Teamgeist: „Gemeinsam erfolgreich durch Zusammenarbeit und Unterstützung.“

Are you someone who thrives in structured environments with defined responsibilities and efficient workflows? If so, we are looking for a reliable and organized Sales Assistant (m/w/d) to support our strategy consultants in daily operations, prepare appointments, and ensure smooth processes behind the scenes.This role is ideal for proactive individuals who enjoy taking responsibility for organization and appreciate clear structures.Your Responsibilities:Provide support to strategy consultants in daily operations (follow-ups, documentation, organization)Conduct phone outreach to prospects for structured pre-qualificationPlan and coordinate appointments according to established processesPrepare and follow up on consulting meetingsAssist in organizing trade shows and events (organization, record-keeping, follow-up)What We Offer:Clear Work Structure: Established processes, documented tasks, defined rolesStability & Predictability: Structured working environment with long-term prospectsSystematic Onboarding: 2-4 weeks of detailed processes, checklists, and resourcesClean Work Environment: Modern, air-conditioned office with clearly defined workflowsTeam Orientation: Everyone knows their area and contributes to overall efficiency

Bist du ein Organisationstalent mit einem scharfen Blick für Details und einer Leidenschaft für effiziente Büroabläufe?In dieser spannenden Position bist du verantwortlich für die reibungslose Organisation des Büroalltags, koordinierst administrative Aufgaben und fungierst als zentrale Anlaufstelle für unser Team. Übernimm Verantwortung, arbeite strukturiert und werde Teil eines dynamischen Teams, das Wert auf Verlässlichkeit, klare Strukturen und Teamgeist legt.Deine HauptaufgabenOrganisation und Verwaltung des täglichen Büroablaufs.Koordination von Terminen, Besprechungen und internen Prozessen.Verwaltung von Büromaterialien und Ressourcen.Unterstützung bei administrativen Aufgaben und Projekten.Ansprechpartner für interne und externe Anfragen.Was wir dir bietenEin starkes Team und klare Strukturen.Moderne digitale Tools für effizienteres Arbeiten.Regelmäßige Weiterbildungen und Schulungen.Ein strukturiertes Onboarding-Programm für einen erfolgreichen Start.Attraktive Vergütung und Entwicklungsmöglichkeiten.Unsere WerteVerlässlichkeit: „Wir halten, was wir versprechen – für Kunden und Team.“Klare Strukturen: „Definierte Prozesse und klare Zuständigkeiten.“Teamgeist: „Gemeinsam erfolgreich durch Zusammenarbeit und Unterstützung.“

Felix Rippl Consulting, based in Dubai, is a consulting firm that emphasizes clear processes, reliable collaboration, and strong execution. The team values consistent standards and well-planned workflows, focusing not only on results but also on the quality of the journey to achieve them. Who Should Apply This full-time, German-speaking position in Berlin is open to professionals and leaders who thrive in structured environments. Candidates with backgrounds in project management, consulting, marketing, sales, or back office are encouraged to apply. The firm welcomes individuals who appreciate clear roles, measurable tasks, and long-term collaboration, and who are ready to take responsibility both operationally and strategically. Potential Responsibilities Improving internal processes: Review existing workflows and suggest actionable improvements. Ownership of key areas: Take charge of projects, daily operations, or client support, depending on your area of expertise. Team coordination: Bring structure to small teams or projects, ensuring timely and accurate results. Customer-focused communication: Act as a contact for internal and external stakeholders, communicating clearly and with a solution-oriented approach. Location This role is based in Berlin, Germany. Felix Rippl Consulting welcomes proactive applications from motivated professionals seeking growth in a stable, structured setting.

Wir suchen eine engagierte und strukturierte Persönlichkeit (m/w/d), die mit technischem Know-how und einem klaren Arbeitsablauf unsere Videoproduktion leitet. Als Videograf/-in sind Sie verantwortlich für die Planung, Umsetzung und Nachbearbeitung unserer Video-Inhalte – stets mit dem Ziel, effiziente Prozesse, hohe Qualität und termingerechte Ergebnisse zu gewährleisten.Warum Sie zu uns passen:Sie arbeiten am liebsten strukturiert, checklistenbasiert und innerhalb fester Zeitrahmen.Sie legen Wert auf hochwertige Aufnahmen und perfekten Sound und bringen dazu fundiertes technisches Wissen mit.Sie übernehmen Verantwortung und ziehen Aufgaben gewissenhaft bis zum Abschluss durch.Ihr Aufgabenbereich:Erstellung von Videos für definierte Kanäle: Sie planen und produzieren zielgerichtete Inhalte für Instagram, Facebook, LinkedIn und interne Medien, immer im Einklang mit unseren Standards.Durchführung von Drehs: Sie kümmern sich um die technische Vorbereitung und sorgen für einen reibungslosen Ablauf vor Ort, damit alle Aufnahmen im ersten Anlauf gelingen.Technik-Verantwortung: Sie betreuen unsere firmeneigenen Studios, halten die Technik instand und gewährleisten eine einwandfreie Ton- und Bildqualität.Live-Call-Betreuung: Sie überwachen die Technik bei Live-Calls und stellen sicher, dass Bild, Ton und Licht konstant auf hohem Niveau sind.Videoschnitt: Sie bearbeiten das Videomaterial nach klaren Vorgaben – dabei haben Sie sowohl ein Auge fürs Detail als auch einen klaren Fokus auf Pünktlichkeit.

Wir suchen eine engagierte und detailorientierte Persönlichkeit (m/w/d), die mit technischem Know-how und einem klaren Arbeitsablauf unsere Videoproduktion leitet. Als Videograf/-in sind Sie verantwortlich für die Planung, Durchführung und Nachbearbeitung unseres Video-Contents – stets mit dem Ziel, effiziente Prozesse, höchste Qualität und termingerechte Ergebnisse zu gewährleisten.Warum Sie zu uns passen:Struktur und Verlässlichkeit: Sie arbeiten am liebsten mit klaren Abläufen, checklistenbasiert und innerhalb fester Zeitfenster.Technische Exzellenz: Sie legen Wert auf qualitativ hochwertige Aufnahmen und einen einwandfreien Ton und verfügen über das notwendige Fachwissen.Verantwortungsbewusstsein: Sie übernehmen klar definierte Aufgabenbereiche und führen diese gewissenhaft zum Abschluss.Ihr Aufgabenbereich:Erstellung von Videoinhalten für verschiedene Plattformen: Sie planen und produzieren zielgerichtete Inhalte für Instagram, Facebook, LinkedIn und interne Medien, immer im Einklang mit unseren Standards.Durchführung von Dreharbeiten: Sie sind verantwortlich für die technische Vorbereitung und den reibungslosen Ablauf vor Ort und sorgen dafür, dass alle Aufnahmen beim ersten Versuch gelingen.Technik-Verantwortung: Sie betreuen unsere firmeneigenen Studios, halten die Technik instand und gewährleisten eine einwandfreie Bild- und Tonqualität.Betreuung von Live-Calls: Sie überwachen die Technik bei Live-Calls und stellen sicher, dass Bild, Ton und Licht konstant auf hohem Niveau sind.Videoschnitt: Sie bearbeiten das Videomaterial gemäß klarer Vorgaben, mit einem scharfen Auge für Details und einem klaren Fokus auf Pünktlichkeit.

Join our team as a Customer Success Advisor - German speaking!As a Customer Success Advisor, you will be the initial point of contact for both potential and existing customers, embodying the essence of iwoca. Your role will involve managing incoming calls, emails, and web chats, assisting entrepreneurs with general inquiries, new applications, and repeat loans. With your exceptional communication skills, you will support our customers in effectively utilizing our products and services.A key aspect of our success is your ability to engage and inspire our customers and partners about our mission—this includes a diverse range of businesses from hair salons to dental practices, as well as financial advisory services and banks.About iwocaSmall businesses thrive in a fast-paced environment where opportunities can arise and cash flow issues can emerge unexpectedly. To support their growth and continuity, SMEs require financing that is as agile and responsive as they are.At iwoca, we have developed innovative technology and data science solutions paired with five-star customer service, enabling business owners to act swiftly and confidently when it matters most.Having already empowered over 100,000 businesses with more than £4 billion in funding, our dedicated team is passionate about helping even more SMEs succeed by providing access to better financial solutions and other services that simplify business operations. Our ultimate goal is to support one million SMEs during their pivotal moments, creating a lasting positive impact on the communities and economies they support.Your Responsibilities:Ensure overall customer satisfaction while efficiently managing customer inquiries via phone, email, or web chat.Provide answers to questions regarding our products, the application process, and our services, assisting both new and current customers.Guide entrepreneurs in completing their applications and gathering the necessary documentation for credit decisions.Work collaboratively with various iwoca teams to achieve optimal outcomes for our customers.Actively contribute to iwoca's development by sharing regular insights on customer feedback and identifying opportunities for process improvements or competitor offerings.

Bist du ein Organisationstalent mit einem scharfen Blick für Details und einer Leidenschaft für effiziente Büroabläufe?In dieser Position bist du verantwortlich für einen reibungslosen Büroalltag, koordinierst administrative Abläufe und bist die zentrale Anlaufstelle für unser Team. Übernimm Verantwortung, arbeite strukturiert und werde Teil eines Teams, das auf Verlässlichkeit, klare Strukturen und Teamgeist setzt.Dein AufgabenbereichOrganisation und Verwaltung des Büroalltags.Koordination von Terminen, Besprechungen und internen Abläufen.Verwaltung von Büromaterialien und Ressourcen.Unterstützung bei administrativen Aufgaben und Projekten.Ansprechpartner für interne und externe Anfragen.Was wir dir bietenEin starkes Team und klare Strukturen.Moderne digitale Tools für effizienteres Arbeiten.Regelmäßige Weiterbildungen und Schulungen.Ein strukturiertes Onboarding-Programm für einen erfolgreichen Start.Attraktive Vergütung und Entwicklungsmöglichkeiten.

Spontaneous Application: German-Speaking Professionals (Full-time) Role Overview Felix Rippl Consulting welcomes applications from reliable specialists and leaders who bring a strong sense of structure, follow-through, and organization. The company values individuals who work well with clear processes, take ownership in their area, and seek steady professional growth. About Felix Rippl Consulting Based in Dubai, Felix Rippl Consulting is a consulting firm focused on clear processes, high-quality execution, and dependable teamwork. The company emphasizes not just results, but also the path taken to achieve them: established standards, predictable workflows, and thoughtful structures shape daily work. Who Should Apply Applications are open to structured professionals and leaders who want to take responsibility and work reliably in both operational and strategic roles. Whether your background is in project management, consulting, marketing, sales, or back office, Felix Rippl Consulting values those who appreciate clear responsibilities, measurable tasks, and long-term collaboration. Sample Responsibilities (Depending on Area) Improving Internal Processes: Analyze existing workflows and develop practical, actionable improvements. Area Ownership: Take professional responsibility in projects, daily operations, or client support. Team Coordination and Execution: Structure small teams or projects and ensure timely, accurate delivery of results. Client-Focused Communication: Serve as a contact for internal or external stakeholders, communicating clearly, reliably, and with a solution-oriented mindset. Location Berlin, Berlin, Deutschland