Customer Support Agent - German Speaker

Join Us as a Customer Support Agent - German Speaker!At SumUp, a leading global fintech company, our mission is to empower small businesses with innovative financial solutions. Since our inception in 2012, we have partnered with over 4 million merchants across 37 markets, offering user-friendly tools for payment management, business finances, and customer re…

About UsPerk (formerly known as TravelPerk) is a cutting-edge platform designed for travel and spend management. Our innovative tools streamline tedious, manual tasks, allowing businesses to focus on what truly matters. From travel bookings to expense tracking and invoice handling, we automate processes to eliminate inefficiencies that drain productivity and creativity. By addressing the significant issue of lost productivity—amounting to a staggering $1.7 trillion—we empower companies to maximize their potential and drive meaningful impact.Trusted by over 10,000 businesses globally, including renowned brands like Wise, On Running, Breitling, and Fabletics, we are committed to enhancing workplace efficiency. Founded in 2015, Perk has rapidly expanded to a diverse team of over 1,800 professionals across 12 offices worldwide, with our headquarters situated in London and Boston. We pride ourselves on fostering a work environment that prioritizes innovation, control, and simplicity, transforming how organizations operate and how individuals feel at work.At Perk, our values guide us: we act as owners, strive to deliver a premier experience, and function as a cohesive team. We embrace curiosity, purpose, and a growth mindset, valuing the potential within each individual. Our talent team is a vibrant mix of experts from the travel and SaaS sectors, representing more than 70 nationalities. If you're passionate about making a real difference and shaping the work experiences of millions, we welcome you to join our team.Learn more about us at www.perk.com.

Join our dynamic team at SIXT Share as a Customer Service Agent, where your Dutch language skills will play a crucial role in providing exceptional service to our clients. You will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a seamless experience. Your dedication to customer satisfaction will help strengthen our brand's reputation in the market.

At Brevo, we don’t just create a CRM; we empower millions of organizations to forge enduring connections with their customers.Our suite of tools, ranging from emails and SMS to WhatsApp, Chat, and Marketing Automation, is designed to be intuitive, robust, and scalable to match every business ambition.As a proud certified B Corp, we are committed to purposeful growth, upholding high standards for social and environmental impact alongside our performance metrics.Currently, over 500,000 businesses in 180 countries, including NGOs such as Amnesty International and global giants like Carrefour, eBay, Louis Vuitton, and Michelin, trust Brevo to engage their audiences and deliver exceptional results. Our reliable technology and over 75 integrations enable them to craft unmatched customer experiences without the common technical challenges.With a recent milestone of exceeding 200m ARR and achieving Unicorn status, our journey of growth and global expansion has only just begun!The Sales Engineer plays a vital role in driving revenue growth in the DACH region, acting as the essential link between market demands, product strategy, and the effectiveness of the sales team. This role encompasses three primary objectives: closing new business (the main focus), establishing a product feedback loop, and enhancing the technical capabilities of the sales team.

At SiteMinder, we recognize that the unique contributions of our team members fuel our success. We are committed to cultivating diverse teams that respect and embrace various voices, identities, backgrounds, and perspectives. Our inclusive culture empowers employees to express their individuality and take pride in their work. It is through our differences that we continue to transform the customer experience. Together, we are stronger!About Us...Since 2006, we have been dedicated to simplifying technology for hoteliers, offering a world-class hotel commerce platform that enables accommodation owners to efficiently attract and manage bookings online.We cater to a wide variety of establishments, from charming boutique hotels to large hotel chains, allowing travelers to book everything from igloos to castles, resorts, and more.Today, we are the world’s leading open hotel commerce platform, supporting over 50,000 hotels across 150+ countries with more than 130 million reservations processed annually through SiteMinder’s innovative technology.Role Overview...Are you eager to advance your career in SaaS sales? Do you aspire to be part of the technological evolution within the travel industry? Join our vibrant and international team in Berlin!As an Account Executive, you will serve as a trusted advisor to hotel owners, educating them on how our solutions can enhance their operations. You will gain insights into the challenges faced by accommodation providers and present solutions that add significant value to their business.Don’t worry; we’ll ensure you’re well-prepared! Our comprehensive month-long training program covers our products, industry insights, and sales methodologies. You will receive ongoing support from a dedicated sales coach and your team leader to guide you towards achieving your professional aspirations.We understand that a competitive compensation package is essential for sales success. SiteMinder offers not only attractive compensation but also a work environment that fosters ambition, collaboration, personal growth, and a strong focus on customer service.

As a German Sales & Marketing Agent, you will serve as a trusted digital marketing advisor for advertisers, leveraging your expertise in social media marketing to provide insightful guidance and support.Your responsibilities include analyzing social media advertisement performance metrics, making both inbound and outbound calls to advertisers regarding their campaigns and budgets, and ensuring that customer requirements are met through effective sales funnel strategies.Additionally, you will be tasked with identifying trends and any undesirable developments early on, applying your innovative ideas to create impactful advertising campaigns.Your performance will be measured through Key Performance Indicators (KPIs), which include the duration and success of calls (with an average target of 24 minutes), successful implementation of marketing strategies, attendance, and the pitch rate for various campaigns.

Business Development Representative (German Speaker) Permanent employee, Full-time · Berlin, hybrid THE IMPACT YOU WILL MAKE As a Business Development Representative at charles, you will be pivotal in driving our expansion by establishing enduring partnerships with clients and prospects, unlocking the potential of Conversational AI to enhance their business strategies, and ensuring we provide value that aligns with their objectives and expectations. YOUR ROLE IN DETAIL Oversee the pre-sales process to achieve key performance indicators, focusing on acquiring new clients and nurturing existing accounts. Analyze potential client performance to uncover opportunities for business enhancements they can achieve with charles. Generate leads in the DACH and/or Italian markets via cold calls, emails, LinkedIn, events, and collaboration with your Account Executive and Studios Team. Enhance our outbound outreach efforts through various methods including social selling, cold calling, and LinkedIn Navigator. Ensure high standards of pre-qualification and assist our team in finalizing deals. Proactively seek out beneficial partnerships and business opportunities. Contribute to shaping the future of charles with your unique perspectives, ideas, and expertise.

Role overview Brevo seeks a Team Lead Account Executive to oversee a sales team in Berlin. This position requires fluent German and proven leadership skills. The main focus is on guiding account executives, building strong client connections, and supporting team growth. What you will do Lead and mentor a team of account executives Drive sales efforts and contribute to meeting team targets Develop and maintain lasting relationships with clients Use German daily when working with clients and colleagues Location This role is based in Berlin, Germany.

Hello! We appreciate your interest in joining our team at Lightspeed! Are you on the lookout for an exciting new role? Whether you are actively seeking or just browsing, we have a fantastic opportunity for you! As a key member of Lightspeed's Support team, you will serve as the primary point of contact for our customers requiring assistance. You will address a wide range of queries, from general inquiries to in-depth hardware and software troubleshooting. You will collaborate closely with our global teams to investigate, troubleshoot, test, and resolve issues that our hospitality clients might encounter during their service.

Join Cross Border Talents as a German Client Support Agent for a premier travel company based in Lisbon, Portugal. Become an integral part of our expanding multilingual team, engaging directly with clients and collaborating closely with internal departments of a leading multinational online business.Your role will involve advising client brands on optimizing their advertising effectiveness, assisting with marketing campaign enhancements, and providing technical support to resolve issues efficiently.Key Responsibilities:Guide customers through booking processes for hotels, holiday packages, and various travel-related services.Deliver effective solutions for both pre-travel and post-travel inquiries.Support customers with payment-related questions, modifications, and cancellations.

About UsPerk, previously known as TravelPerk, is a pioneering platform designed for efficient travel and spend management. Our innovative tools automate various processes, from travel bookings to expense management, thereby allowing businesses to focus on what truly matters. By addressing the challenges of shadow work that hampers productivity, we aim to create a work environment that fosters creativity and efficiency.With over 10,000 clients globally, including renowned brands like Wise, On Running, and Breitling, we are tackling the significant challenge of lost productivity—an issue costing the global economy approximately $1.7 trillion.Since our establishment in 2015, Perk has expanded to a diverse workforce of over 1,800 employees across 12 offices worldwide, with our headquarters located in London and Boston. We emphasize innovation, simplicity, and control, transforming how enterprises operate and enhancing employee satisfaction.At Perk, our core values drive us: we encourage ownership, strive for a 7-star customer experience, and work collaboratively as one team. We believe in nurturing a mindset of curiosity and purpose to unlock your full potential. Our team comprises industry leaders from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a significant impact and transforming the work experience for millions, we invite you to join us.To learn more, visit www.perk.com.

Join our dynamic team at dev2 as an HR Coordinator! We are seeking a detail-oriented and enthusiastic individual who is fluent in German to support our human resources operations. You will play a crucial role in facilitating communication between departments, managing recruitment processes, and ensuring a positive employee experience.

Role overview Assent Inc. is looking for a German-Speaking Supplier Support Representative based in Berlin. This role acts as the main connection between customers and suppliers, making sure both groups can use Assent’s services effectively. Daily tasks require fluency in German for direct support and communication. What you will do Answer questions from clients and suppliers about Assent’s services Communicate clearly in both German and English Resolve issues and help maintain a high level of customer satisfaction Support improvements to processes and daily operations What to expect at Assent Join a team that values collaboration and support Use German language skills every day in your work Directly impact the success of customers and suppliers Access opportunities for career growth within the company

Hello! We appreciate your interest in joining us at Lightspeed Are you on the lookout for an exciting new opportunity or simply exploring your options? You may be in the perfect place!As a valued member of the Lightspeed Support team, you will serve as the primary point of contact for our clients in need of assistance, addressing a wide range of inquiries from general education to technical troubleshooting across our hardware and software offerings.In collaboration with various global teams at Lightspeed, you will investigate, troubleshoot, test, and resolve issues that our hospitality clients may encounter during their operations.Your Responsibilities:Collaborate with our international, multilingual support team available 24/7 across APAC, EMEA, and NOAM.Flexibility with working days and shifts, including weekends.Engage with our hospitality customers, partners, and team members with a positive and knowledgeable approach, upholding Lightspeed's Gold Class support standards via phone, chat, and email.Utilize effective troubleshooting methods to swiftly identify the root cause of customer issues and deliver timely solutions.Document, track, and resolve customer interactions using our support platforms.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring resolution is communicated to all relevant parties.Promote enhancements to our products and services based on customer feedback.Work within a scheduled roster to ensure our customers receive constant assistance.Your Qualifications:Prior experience in customer service or technical support, with a strong focus on delivering an exceptional customer experience.Excellent verbal and written communication skills in German and English.Basic familiarity with common online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications:Experience in customer interactions via phone, email, and ticketing systems.

Please note that this position is based in Berlin, Germany - relocation support is provided if required.Trade Republic is the largest savings platform in Europe, operating in 18 countries and servicing over 10 million customers with more than €150 billion in assets. We are on a mission to empower individuals to build wealth through easy, safe, and free access to financial systems. Join us to grow your career alongside a diverse team of talented professionals and cutting-edge technology, creating a positive future for millions.What You’ll Be DoingAs part of our Clearing & Settlement team, you will play a key role in ensuring timely settlements within Operations. Your responsibilities will include:Monitoring settlements with various domestic brokers and banks related to securities transfers and tax data.Investigating discrepancies and coordinating with relevant teams or brokers for necessary corrections.Proactively engaging with counterparties and relevant groups to resolve any settlement or tax issues.Performing settlements, particularly for cross-border securities transfers and establishing Standard Settlement Instructions (SSIs).Addressing issues arising from unmatched items and implementing long-term solutions.Documenting exceptions to assist the development team in creating smooth automated processes.Supporting Product Managers in defining functional requirements for new processes.Participating in projects, system improvements, and testing activities.

Join our dynamic team at Avomind, a leading recruitment consultancy specializing in strategy, sales, and data. What sets us apart is our ability to connect high achievers with hyper-growth companies. Our diverse and international team hails from across the globe, speaking over 20 languages, and we operate across multiple regions including DACH, EU, USA, and Asia.We are currently seeking a motivated and curious Talent Acquisition Associate to join our Berlin office. If you have a passion for recruiting and are eager to make a difference, we'd love to hear from you.Your Daily Responsibilities:Engage in outbound and inbound recruiting, collaborating with management to uncover new candidate opportunities.Utilize platforms like LinkedIn, Xing, GitHub, and Google X-Ray for direct outbound sourcing.Conduct research and identify candidates through networking events.Perform screening calls (phone/video) to assess candidate fit for our roles.Coordinate interviews and schedule meetings with candidates alongside project managers and hiring managers.Advise project managers and hiring managers on market trends and candidate availability to ensure a smooth process.Take ownership of the candidate experience, ensuring a strong candidate journey.Participate in networking events (campus, partnerships, client events).Collaborate with a team that takes pride in its work and is excited to welcome you.

Embark on an exciting journey with Ventura TRAVEL, a dynamic collection of travel brands dedicated to igniting the adventurer within everyone! As an intern with our China Tours division, you will contribute to our mission of designing genuine travel experiences across China. You will collaborate closely with our German-speaking Travel Specialists, gaining insights into trip planning and sales strategies. Your enthusiasm for travel and passion for China will help us merge responsible tourism with transformative travel experiences for our German-speaking clientele. Important: This internship spans 6 months. Please apply only if you can commit to this duration. You can work from our headquarters in Berlin or remotely within Germany for the entire internship period. The anticipated start date for this internship is June 1, 2026.

At getolo, we are committed to establishing a robust, scalable, and compliant security and governance framework. To enhance our IT Governance & Information Security team, we are seeking a dedicated Information Security & IT Governance Lead (m/f/d) to join us on-site at our Berlin office. Proficiency in the German language is essential for this role.Your Responsibilities:Take ownership of and continuously enhance getolo's IT Governance & Information Security Framework, which is NIST-based and risk-driven.Act as the Information Security Officer (ISB) within our IT Governance and Security function.Lead and ensure accountability for Information Security across governance, risk, and operational domains.Facilitate effective Security Operations by converting regulatory and governance requirements into actionable security protocols.Establish and uphold best practices for Information Security across technology, processes, and personnel.Oversee and coordinate internal and external IT security and governance audits, including preparation, execution support, and follow-up activities.Ensure alignment and effective stakeholder management with group-level governance and oversight functions.

Are you a strong-willed individual who appreciates clear processes, efficiency, and accountability? If so, you are in the right place.As a Customer Consultant (m/f/d), you will ensure our coaching clients receive professional support from day one until their successful completion. Your role is central to our team: you will operate under clear guidelines, document reliably, and ensure seamless communication with our clients.If you value structured work, make confident decisions, and can rely on a dependable environment, this position is tailored for you.Your ResponsibilitiesClient Onboarding: You will guide new clients step-by-step into our systems and ensure all processes are adhered to.Approvals & Management: You will verify if all prerequisites are met and release structured processes.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented—both over the phone and in writing.Support & Care: You will be a reliable contact point for our clients and ensure secure communication.Live Calls: You will accompany group calls with clearly defined content and ensure clean processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and well-documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role, and collaboration is based on order, responsibility, and commitment.Planning Security: Regulated working hours, long-term perspective, stable workplace in Dubai.Modern Work Environment: Quiet, air-conditioned office focused on efficiency and concentration.

Are you a proactive and assertive individual who values clear processes, efficiency, and accountability? Then you will fit right in with us.As a Customer Advisor (m/f/d), you will ensure that our coaching clients receive professional support from day one until their successful completion. Your role is central to our team: you will work with clear guidelines, reliably document processes, and maintain seamless communication with our clients.If you appreciate working in a structured manner, making decisions confidently, and relying on a dependable environment, this position is tailored for you.Your ResponsibilitiesClient Onboarding: You will introduce new clients step by step into our systems and ensure all processes are adhered to.Approvals & Management: You will verify that all requirements are met and authorize structured processes.Client Consultation: You will respond to inquiries clearly, professionally, and solution-oriented, both via phone and in writing.Support & Care: You will be a reliable point of contact for our clients and ensure secure communication.Live Calls: You will accompany group calls with clearly defined content and ensure smooth processes and preparation.What We Offer YouStructured Work Environment: Fixed processes, clear responsibilities, and meticulously documented workflows.Systematic Onboarding: 2-4 weeks of structured handover with checklists, tools, and clear standards.Reliable Team: Everyone knows their role; collaboration is based on order, responsibility, and commitment.Planning Security: Regulated working hours, long-term perspective, stable workplace in Dubai.Modern Work Environment: Quiet, air-conditioned office focusing on efficiency and concentration.