About the job
Join Our Dynamic AI Team:
At SumUp, a leader in the fintech space, we are dedicated to providing an unparalleled customer experience. Our Global Operations team seeks a talented and enthusiastic Data Scientist to enhance our AI initiatives. You will play a pivotal role in developing models that directly impact customer interactions and the overall efficacy of our AI products.
In this position, you will engage in the design, testing, and implementation of advanced machine learning and AI models. Your efforts will bolster our customer support framework by pinpointing areas for improvement and customizing experiences to meet merchant requirements.
Your collaboration with diverse teams, including analysts, ML engineers, and product managers, will be essential in translating business objectives into actionable, measurable ML solutions. Your work will shape the future of our customer support, enabling SumUp to remain a customer-centric organization.
