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Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
Director Of Retail Customer Delivery Europe F M X jobs in Berlin – Browse 2,331 openings on RoboApply Jobs
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Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
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europeanhomecaregmbh
Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
YOUR MISSION: As a vital member of our team, the Business Development Executive for Southern Europe will spearhead Parloa's expansion into a new market. You'll be instrumental in establishing our revenue framework from scratch, which includes developing a robust pipeline, forging connections with enterprise clients, and laying the groundwork for sustainable growth in the Southern European region. This role is not about following a predefined script; you will be a key player in shaping it. Collaborating closely with our Head of Growth, Regional Sales Director, and the enterprise sales team, you will transform market insights into a tangible pipeline, ensuring Parloa becomes the leading conversational AI platform for major enterprises throughout Southern Europe. IN THIS ROLE YOU WILL: Lead Parloa's entry into the Southern European market by identifying, engaging, and cultivating relationships with enterprise-level prospects. Generate and manage an outbound pipeline using innovative, data-driven outreach strategies. Work closely with our Account Executives to create scalable revenue processes tailored to the region. Build and maintain long-term relationships with prospects, establishing Parloa as a trusted partner in AI-driven customer experience. Represent the Southern European market internally by sharing insights, feedback, and learnings that will influence our regional strategy. Continuously enhance messaging and outreach based on evolving market dynamics, ensuring alignment between client needs and Parloa's solutions. Our BDE Tech-stack: LinkedIn Sales Navigator, Salesforce, Apollo, Gong, UnifyGTM, Clay WHAT YOU BRING TO THE TABLE: A minimum of 2 years of relevant experience in a related field, ideally within SaaS, venture capital, or consulting. A genuine interest in people and technology, with a passion for connecting with decision-makers and addressing business challenges. A proactive and entrepreneurial mindset; you excel in building new initiatives rather than merely maintaining existing ones. Coachability, resilience, and a strong desire to grow in a high-performance environment. Excellent communication skills, with fluency in Spanish, Italian, French, and English. WHAT'S IN IT FOR YOU? A dynamic work environment with opportunities for growth and development. Competitive salary and benefits package. Access to cutting-edge technology and tools to enhance your performance. A chance to make a significant impact in a growing company.
YOUR MISSION: As the Senior Partnerships Manager for Switzerland and Eastern Europe, you will spearhead the strategic development of our partner ecosystem in these dynamic and high-potential markets. Your primary responsibility will be to identify, cultivate, and expand key partnerships that are integral to enhancing our market presence, acting as the driving force behind our growth in these essential expansion regions. This role is tailored for a results-oriented professional who excels in navigating market-entry challenges and possesses a strong ambition to establish a significant regional presence. Collaborating closely with the EMEA leadership, you will be instrumental in defining our regional strategy and executing the tactical initiatives required to position Parloa as the premier Agentic AI solution in the Swiss and Central Eastern European markets.
Doctolib
Join Our Mission at Doctolib! Be a part of reshaping the future of healthcare—making it digital, accessible, and better for everyone. As a Customer Success Manager (m/f/x), you will take ownership of a defined customer portfolio, significantly contributing to our clients' long-term satisfaction, optimal product usage, and collaborative growth. You will build trustful relationships, identify potential, and actively support your clients in deriving maximum value from our solutions. Your commitment will ease the daily routines of healthcare professionals, allowing them to focus on what truly matters: providing the best possible care for their patients. Your Responsibilities: Manage Your Customer Portfolio: Take responsibility for a defined portfolio, ensuring key objectives are met—customer satisfaction, product usage, customer retention, and growth.Build Strong Customer Relationships: Conduct structured discussions with your clients, collaboratively setting goals, overseeing implementation, and ensuring they extract maximum benefits from our solutions.Enhance Satisfaction and Product Usage: Identify usage potential among your clients, coordinate suitable actions, and guide execution with your team.Spot and Execute Growth Opportunities: Identify possibilities for contract expansions, renewals, and customer re-engagement, managing these key touchpoints closely with your team.Provide Structured Customer Feedback: Relay critical feedback and systemic issues to relevant internal departments, contributing to continuous improvement of customer experiences.
At Enpal, our vision is clear: to place a solar system on every roof, install a battery in every home, and ensure every garage houses an electric vehicle. We simplify solar energy through our rental model for solar systems, energy storage, and wall boxes, all available at an all-inclusive rate that pairs with an affordable green energy plan, creating a seamlessly integrated solution.As we embark on our journey to become Europe’s largest energy provider, we recognize that our success hinges on talented individuals who are eager to leave their mark and celebrate achievements together. Join us in a vibrant work environment that fosters personal and professional growth and offers the chance to make a significant impact.As Germany's first green unicorn and the fastest-growing energy company in Europe, we are committed to democratizing green energy. Be part of our transformative journey and help us reshape the world!Job ResponsibilitiesPartner with the Managing Director (MD) as a vital operational ally: monitor key initiatives across all departments, gather information, prepare strategic decisions, and ensure adherence to the business plan.Manage the internal rhythm — conduct weekly check-ins with department leaders, monitor KPIs, identify deviations, and promote cross-functional collaboration within the approximately 65 FTE unit.Serve as the external representative for Enpal C&I — cultivate partnerships, oversee significant client relationships, and lead marketing and communication strategies for the business unit.Guide contract evaluations and commercial negotiations in collaboration with the Director of Sales.Assist in fundraising initiatives and investor communications alongside the MD.
About YepodaAt Yepoda, we're dedicated to delivering Clean K Beauty Innovations from Korea to Europe, the UK, and the US while upholding our commitment to quality and sustainability. Our skincare products are thoughtfully crafted in Korea, vegan, cruelty-free, and enriched with premium natural and active ingredients.Founded in 2020 by visionaries Sander Joonyoung van Bladel and Veronika Strotmann, Yepoda is a rapidly expanding beauty startup located in Berlin. Our products are accessible throughout Europe and, starting March 2025, will be available at Sephora Europe, both online and in over 250 stores. As a certified B Corp™, we are devoted to creating a purposeful business. With a diverse team of over 120 talented individuals from around the globe, we are continuously evolving Yepoda’s narrative.We are seeking a Director of E-Commerce to take charge of our direct-to-consumer online store and enhance its performance across all markets. This pivotal role involves overseeing revenue performance, daily e-commerce operations, leading a dynamic e-commerce team, and collaborating closely with Marketing, Brand, Supply Chain, Tech, and Customer Care to ensure our website operates effectively and evolves continuously.Your ResponsibilitiesOversee DTC e-commerce performance across all markets, focusing on conversion rates and average order values.Translate commercial objectives into actionable e-commerce priorities and on-site initiatives.Monitor daily performance and swiftly address opportunities, challenges, and inventory or conversion risks.Manage homepage, category pages, product pages, navigation, and on-site merchandising strategies.Ensure the website remains clear, conversion-centric, and consistently aligned with brand values.Make key decisions regarding on-site structure, hierarchy, and merchandising strategies.Lead the on-site execution of product launches, campaigns, promotions, bundles, gifts, and seasonal initiatives.Ensure strong alignment between marketing strategies, inventory levels, and on-site execution.Lead, mentor, and prioritize a lean, high-impact e-commerce team.Collaborate with external agencies and freelancers as necessary.Work closely with Performance Marketing, CRM, Brand, Supply Chain, Tech, and Customer Care teams.Partner with Tech to identify, prioritize, and implement website enhancements.Track and report on key e-commerce KPIs, providing clear insights to the team.
Diginex Ltd
About Plan APlan A, a subsidiary of Diginex Ltd, stands at the forefront of corporate carbon accounting and decarbonisation software in Europe. We empower organizations to transform emissions intelligence into tangible financial performance. Our innovative, AI-driven, TÜV-certified platform, alongside our expert support, streamlines emissions accounting, target-setting, and reduction planning in accordance with GHG and SBTi standards. We proudly serve over 300 clients, including industry leaders like BMW, Visa, and KFC, assisting them in reducing costs, enhancing efficiency, and fostering long-term value through effective decarbonisation strategies.We are on the lookout for a proactive and independent Customer Success Manager to join our dedicated Customer Success Team. In this role, you will be the primary liaison between Plan A and our clients, ensuring their success while representing their needs within our organization.At Plan A, you will collaborate with prominent global companies to help them understand and minimize their carbon footprint. You will also work closely with our sales and product teams to identify and define new opportunities that align with our customer engagement processes.Your ResponsibilitiesServe as a trusted advisor for our major clients in EMEA, fostering strong relationships and ensuring their success by engaging with counterparts and senior stakeholders within their organizations.Gain in-depth knowledge of the Plan A platform to address client challenges and identify areas for future product enhancements.Advise our customers on strategic sustainability and carbon accounting matters, leveraging the expertise of our subject-matter specialists.Collaborate with technical teams to ensure that client feedback is integrated into our product development pipeline.Manage the entire commercial relationship from contract signing to renewal, including negotiations on commercial and contractual terms.Develop and implement operational strategies to enhance processes and systems, driving rapid growth.
Join Doctolib as a Working Student in Customer Success at our Berlin location. The Customer Success Team at Doctolib plays a crucial role in ensuring overall customer satisfaction and fostering long-term successful collaborations with small to medium-sized practices. We assist our clients in their daily operations, support them in optimizing their use of our digital solutions, and are always there to help with inquiries or challenges. Our goal is to empower practices to unlock the full potential of Doctolib, shaping the future of healthcare together. Your Responsibilities As a working student, you will assist us in the following areas: You will coordinate internal tasks by distributing incoming requests across the team and ensuring effective communication. You will be in direct contact with our clients—both in writing and over the phone—addressing their concerns, guiding them through structural changes, and proactively informing them about new products or additional services. You will support the team and team leadership in administrative processes, ensuring smooth daily operations. You will actively participate in projects aimed at internal process optimization, assisting in documentation and the preparation of learning materials for the team. During your tenure with us, you will learn: Understanding the establishment of a Customer Success organization and gaining insights into the customer journey within the SaaS environment. How to analyze processes and acquire solid knowledge in handling tickets in the CRM system Salesforce. How to build sustainable customer relationships and secure long-term customer satisfaction.
Join us in revolutionizing the cement and concrete industry towards a sustainable future.At alcemy, we are committed to significantly reducing the CO2 emissions associated with cement and concrete production, which accounts for approximately 8% of global CO2 emissions. As the second most utilized material worldwide, concrete's environmental impact is profound.We are leading the change! By harnessing the power of machine learning, we develop intelligent production control software designed for the cement and concrete supply chain, enhancing efficiency and facilitating large-scale production of low-carbon materials. Our software operates continuously in cement and concrete plants, optimizing production and making a tangible impact on reducing carbon emissions starting today. Currently, we empower our clients to save over 100,000 tons of CO2 emissions annually, with an ambitious target of saving 100 million tons by 2030.
Join Our Mission at Doctolib! Be a part of shaping the future of healthcare with us – digital, accessible, and better for everyone. As a Customer Success Representative (m/f/x), you will play a crucial role in supporting your team, ensuring that our operations run smoothly. You will efficiently handle customer inquiries, maintain high data quality, and create the foundation for long-lasting customer satisfaction and sustainable growth.With your dedication, you will help healthcare professionals streamline their daily tasks, allowing them to focus on what truly matters: providing the best possible care for their patients.Your ResponsibilitiesOperational Support: Ensure smooth daily operations by executing standardized processes while managing your customer portfolio.Inquiry Assessment: Evaluate incoming customer requests, coordinate their escalation within the team, and ensure efficient processing.Data Quality Assurance: Maintain and update relevant customer data, documenting interactions and important information systematically.Product Configuration: Set up and optimize product settings in Doctolib to enhance customer experience.Customer Journey Support: Assist customers through all phases of collaboration, including contract completions, cancellations, and organizational topics like license transfers.Team Collaboration: Work closely with your team to implement operational priorities and contribute to goals such as customer satisfaction, retention, and growth.
Join Our Mission at Doctolib!Are you passionate about technology, service, and customer success? Take the next step in your career with Doctolib in our Technical Services department!The Technical Services team is an integral part of the Customer Care division at Doctolib. We are responsible for onboarding new clients and providing ongoing support to existing customers. Our primary goal is to deliver the best Doctolib experience by efficiently and promptly addressing all customer inquiries.Your ResponsibilitiesOversee the effectiveness and efficiency of the Technical Support organization by continuously evaluating performance and processes.Lead and develop a team of five Technical Services Engineers, providing both technical and disciplinary guidance.Monitor team performance metrics and leverage this data to drive strategic improvements in customer service.Analyze support requests and implement measures to enhance customer satisfaction.
Join our dynamic team at Avaloq as a DevOps Engineer specializing in mobile banking solutions. In this pivotal role, you will leverage your expertise to enhance our banking services, ensuring seamless integration and high availability. Collaborate with cross-functional teams to optimize our cloud infrastructure and automate deployment processes, contributing to the future of banking technology.
Hello! We are Fever, the forefront tech platform transforming the landscape of culture and live entertainment.Our mission is crystal clear: to democratize access to culture and entertainment. Through our groundbreaking technology and innovative data-driven strategies, we are reshaping how individuals engage with live entertainment. Each month, our platform captivates over 300 million people across more than 40 countries (and counting), enabling them to discover remarkable experiences while simultaneously empowering event creators with our advanced technology and insights, allowing them to scale, innovate, and elevate their events to connect with new audiences.Our achievements speak for themselves! We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, showcased internationally honored experiences, and earned the support of notable global investors! Impressive, isn't it? To further our mission, we seek proactive individuals with a hands-on approach who are passionate about shaping the future of entertainment!Are you ready to join us in this exhilarating journey?Now, let’s delve into this role and how you will contribute to Fever’s mission.Who You Will Collaborate With:You will be part of our Berlin office, collaborating with teams and directly engaging with our partners, providers, and venues.In this position, you will enhance Fever's portfolio of original events in the region. This involves managing and nurturing a team of Project Managers, Producers, and various other profiles, while coordinating with all departments of Fever, from Marketing to Operations.The team you’re about to join (and lead) is composed of motivated, youthful, and dynamic individuals. Alongside diverse cultural backgrounds, your team members are top talents hailing from esteemed organizations like McKinsey, BCG, Bain, Rocket Internet, Uber, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.About the Role:As the Regional Manager for Central Europe, you will establish and lead a team dedicated to developing, launching, and managing events from inception to completion. You will oversee the region’s P&L, foster team development, cultivate local industry connections, and represent Fever in all the cities under your management. Collaborating with other departments, you will...
Veeva Systems Inc.
Veeva Systems Inc. supports life sciences companies as they bring therapies to patients. With more than $3 billion in revenue last fiscal year, Veeva continues to grow as a leader in industry cloud solutions for this sector. Veeva operates under four core values: Do the Right Thing, Customer Success, Employee Success, and Speed. Since 2021, Veeva has also been a public benefit corporation (PBC), balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, Veeva offers flexibility to work from home or the office. The team is committed to making a positive impact in the life sciences industry, supporting customers, employees, and communities. Learn more about the mission here. Role Overview The OpenData Europe team aims to become the global leader in reference data for life sciences. Major pharmaceutical and biotech companies depend on Veeva’s data products as a foundation for their commercial and medical activities. The work directly supports faster delivery of treatments to patients. This Data Lead role is fully remote and open to candidates based in Germany (Berlin), the UK, or Spain. Some travel (up to 10%) is expected. What You Will Do Develop and manage data pipelines for OpenData Europe products Shape product strategy and influence the roadmap Spot emerging market opportunities for data products Lead cross-functional execution from concept through delivery Who We’re Looking For Experienced data professional with a strong technical background in data analytics or engineering Interest in moving beyond routine data requests to influence product direction Comfortable working with autonomy and ownership in a remote setting Based in Germany (Berlin), UK, or Spain and able to travel up to 10%
n8n is an open workflow orchestration platform designed for the AI era. The platform blends the flexibility of code with the speed of no-code tools, making automation more accessible for technical teams. Backed by a large community and supporting over 500 integrations, n8n enables users to connect systems and bring new ideas to life. Since its founding in 2019, n8n has grown to more than 220 team members across Europe and the US, with main operations in Berlin. The company supports a community of over 650,000 active developers and builders, has earned more than 145,000 GitHub stars (ranking among the world’s top 40 projects), and was recognized as one of Europe’s most promising SaaS startups. n8n has raised $240 million to date, including a recent $180 million Series C, reaching a valuation of $2.5 billion. Role overview The Director of Engineering (remote, Europe) leads the Core Experience engineering organization at n8n. This position guides multiple product teams working on user experience, technical foundations, and new AI-native product features. The role oversees several leaders and their groups, including AI, Nodes, Community, and Adoption & Retention. This work directly shapes how n8n develops product experiences in an AI-driven environment. How to apply To apply, try out n8n, no technical background required, and include a screenshot of your first workflow with your application. Get started at http://app.n8n.cloud/register.
Lightspeed Commerce
Greetings! We appreciate your interest Are you in search of a fresh career opportunity or merely browsing the job market? You've landed in the right spot! As the Director of Account Management, you will spearhead a talented team of Account Managers and Key Account Managers, dedicated to empowering restaurants to streamline and enhance their operations through innovative restaurant technology. ** Please note, this role is based in Berlin, Germany ** Key Responsibilities: Lead and motivate the Account and Key Account Management team to enhance customer retention and growth, ensuring an outstanding customer experience. Oversee the onboarding process for new customers and the management of existing customer relationships on our platform. Collaborate effectively with the Head of Direct Sales to guarantee a seamless transition from the sales process to partnership. Refine and optimize existing processes and tools for customer relationship management. Recruit, coach, and develop a high-performing team of Account Managers. Empower team members to boost platform usage and payment adoption among existing clients. Facilitate clear communication across the sales team, ensuring proper handover of customers and completion of setup checklists. Expand the customer base through strategic up-selling and cross-selling by identifying market opportunities and enhancing team capabilities. Ensure the team consistently meets or exceeds monthly MRR and KPI targets. Analyze sales forecasts, call volumes, and pipelines for both the team and individual performance. Invest in the growth and development of team members for current and future roles. Provide constructive feedback by listening to calls and product demonstrations. Devise innovative strategies to generate additional revenue streams for the Account Management team. Manage significant deals with large organizations and renowned brands. Qualifications: Proven experience in a leadership role within Account Management, with a strong focus on coaching and team development. Relevant background in sectors such as software sales, e-commerce, cloud applications, technology, retail, hospitality, or SaaS.
Redefining AI Workflow Orchestration.At n8n, we are pioneering an open-source workflow orchestration platform tailored for the AI-driven future. Our mission is to empower technical teams to automate processes with the speed of no-code while retaining the freedom of code. With over 500 builder-approved integrations and a vibrant community, we're transforming how systems connect and ideas scale.Since our inception in 2019, we have expanded to a diverse team of over 220 professionals across Europe and the US, united by a builder spirit with our headquarters in Berlin. Notable achievements include:A thriving community of over 650,000 active developers and buildersAchieving 145k+ stars on GitHub, ranking us among the world's Top 40 projectsRecognized as one of Europe's top privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)Securing $240 million in funding, including $180 million in our Series C, leading to a $2.5 billion valuationJoin us in this exciting journey! If you're interested, explore n8n and share a screenshot of your first workflow with us. Start here: app.n8n.cloud/register.Now, we are looking for an Engineering Manager who will lead a team in an agile, AI-native environment. Your primary responsibility will be to cultivate an engineering team that excels in innovation, clarity, and impactful results through sound technical judgment. This leadership role is ideal for someone with a strong technical background and a passion for team development, stakeholder alignment, and empowering engineers to navigate a rapidly evolving technological landscape.We are hiring Engineering Managers across various product and platform domains. During the interview process, we will align you with a team based on your strengths and interests. Learn more about our teams and their focus areas here: https://www.notion.so/n8n/Discover-Engineering-n8n-1b65b6e0c94f80688f43d9bbc76023c3.
Role Overview hilberts is hiring a GTM Market Launcher for Central Europe, based in Berlin. This position plays a key role in shaping and executing go-to-market strategies across the region. The focus is on finding new ways to drive growth and expand our presence in Central Europe.
At Enpal, we are committed to revolutionizing the energy landscape by ensuring that every household has access to renewable energy solutions. Our vision encompasses a solar system on every roof, a storage unit in every home, and an electric vehicle in every garage. We provide a comprehensive suite of decentralized energy solutions, including solar panels, battery storage, wall boxes, smart meters, and heat pumps. Central to our operations is our cutting-edge AI-driven platform, Enpal.One+, which seamlessly integrates thousands of systems to optimize energy procurement and market feed-in efficiently.Are you ready to be part of a transformative journey that delivers real value and enhances the quality of life for thousands of families? Join us at Enpal to help foster a sustainable energy future.Your ResponsibilitiesAs the Team Lead for Customer & Contract Operations (f/m/x), you will spearhead and nurture our Contract Operations team, directing the operational strategy of our contract lifecycle processes. Your leadership will be pivotal in enhancing operational efficiency, quality, and customer satisfaction.Lead, mentor, and cultivate a high-performing team of contract operations specialists, promoting a culture of ownership, growth, and continuous improvement.Oversee and consistently refine all contract-related processes throughout their lifecycle, ensuring reliability, scalability, and operational excellence.Design and enhance workflows and operating standards aimed at improving efficiency, simplifying processes, and elevating the overall customer experience.Initiate and drive projects that modernize contract operations and align with our strategic objectives.Monitor key performance indicators, extract insights, and convert findings into actionable strategies to enhance team and process performance.Collaborate closely with Legal, Customer Care, Portfolio Management, Product, Tech, and Technical Support teams to ensure seamless alignment and execution at every touchpoint.Guarantee compliance with regulatory standards, contractual obligations, and internal policies, upholding a high level of operational integrity.
At Enpal, we envision a world where every roof hosts a solar system, every home is equipped with a storage unit, and every garage houses an electric vehicle. Our innovative approach provides a comprehensive solution for decentralized energy, integrating solar systems, battery storage, wall boxes, smart meters, and heat pumps. Central to our mission is our advanced AI-driven platform, Enpal.One+, which seamlessly connects thousands of systems while optimizing electricity procurement and feed-in on the energy market.Are you prepared to contribute to real solutions that enhance the quality of life for countless households? The work you do at Enpal will not only provide clean energy for the future but also drive meaningful change in our energy consumption habits.In the Customer Domain, we take charge of the digital customer experience through our mobile app and web portal, empowering users to manage and monitor their energy systems effectively. Our teams focus on developing customer-centric features that genuinely address user needs while adhering to our high-quality standards. Customer feedback is the cornerstone of our development process.As a Senior Software Engineer (f/m/d), you will tackle intricate backend and platform challenges that underpin our customer-facing products.We pride ourselves on our rapid pace, agility, and the potential for significant career advancement. Our ambition to make sustainable solar energy accessible to everyone thrives on our focus on customer experience, collaboration between software development, product management, and our agile, experiment-driven business model.Join us in honing your skills and participating in the energy revolution as we collectively strive for sustainable change in the world!
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europeanhomecaregmbh
Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.
YOUR MISSION: As a vital member of our team, the Business Development Executive for Southern Europe will spearhead Parloa's expansion into a new market. You'll be instrumental in establishing our revenue framework from scratch, which includes developing a robust pipeline, forging connections with enterprise clients, and laying the groundwork for sustainable growth in the Southern European region. This role is not about following a predefined script; you will be a key player in shaping it. Collaborating closely with our Head of Growth, Regional Sales Director, and the enterprise sales team, you will transform market insights into a tangible pipeline, ensuring Parloa becomes the leading conversational AI platform for major enterprises throughout Southern Europe. IN THIS ROLE YOU WILL: Lead Parloa's entry into the Southern European market by identifying, engaging, and cultivating relationships with enterprise-level prospects. Generate and manage an outbound pipeline using innovative, data-driven outreach strategies. Work closely with our Account Executives to create scalable revenue processes tailored to the region. Build and maintain long-term relationships with prospects, establishing Parloa as a trusted partner in AI-driven customer experience. Represent the Southern European market internally by sharing insights, feedback, and learnings that will influence our regional strategy. Continuously enhance messaging and outreach based on evolving market dynamics, ensuring alignment between client needs and Parloa's solutions. Our BDE Tech-stack: LinkedIn Sales Navigator, Salesforce, Apollo, Gong, UnifyGTM, Clay WHAT YOU BRING TO THE TABLE: A minimum of 2 years of relevant experience in a related field, ideally within SaaS, venture capital, or consulting. A genuine interest in people and technology, with a passion for connecting with decision-makers and addressing business challenges. A proactive and entrepreneurial mindset; you excel in building new initiatives rather than merely maintaining existing ones. Coachability, resilience, and a strong desire to grow in a high-performance environment. Excellent communication skills, with fluency in Spanish, Italian, French, and English. WHAT'S IN IT FOR YOU? A dynamic work environment with opportunities for growth and development. Competitive salary and benefits package. Access to cutting-edge technology and tools to enhance your performance. A chance to make a significant impact in a growing company.
YOUR MISSION: As the Senior Partnerships Manager for Switzerland and Eastern Europe, you will spearhead the strategic development of our partner ecosystem in these dynamic and high-potential markets. Your primary responsibility will be to identify, cultivate, and expand key partnerships that are integral to enhancing our market presence, acting as the driving force behind our growth in these essential expansion regions. This role is tailored for a results-oriented professional who excels in navigating market-entry challenges and possesses a strong ambition to establish a significant regional presence. Collaborating closely with the EMEA leadership, you will be instrumental in defining our regional strategy and executing the tactical initiatives required to position Parloa as the premier Agentic AI solution in the Swiss and Central Eastern European markets.
Doctolib
Join Our Mission at Doctolib! Be a part of reshaping the future of healthcare—making it digital, accessible, and better for everyone. As a Customer Success Manager (m/f/x), you will take ownership of a defined customer portfolio, significantly contributing to our clients' long-term satisfaction, optimal product usage, and collaborative growth. You will build trustful relationships, identify potential, and actively support your clients in deriving maximum value from our solutions. Your commitment will ease the daily routines of healthcare professionals, allowing them to focus on what truly matters: providing the best possible care for their patients. Your Responsibilities: Manage Your Customer Portfolio: Take responsibility for a defined portfolio, ensuring key objectives are met—customer satisfaction, product usage, customer retention, and growth.Build Strong Customer Relationships: Conduct structured discussions with your clients, collaboratively setting goals, overseeing implementation, and ensuring they extract maximum benefits from our solutions.Enhance Satisfaction and Product Usage: Identify usage potential among your clients, coordinate suitable actions, and guide execution with your team.Spot and Execute Growth Opportunities: Identify possibilities for contract expansions, renewals, and customer re-engagement, managing these key touchpoints closely with your team.Provide Structured Customer Feedback: Relay critical feedback and systemic issues to relevant internal departments, contributing to continuous improvement of customer experiences.
At Enpal, our vision is clear: to place a solar system on every roof, install a battery in every home, and ensure every garage houses an electric vehicle. We simplify solar energy through our rental model for solar systems, energy storage, and wall boxes, all available at an all-inclusive rate that pairs with an affordable green energy plan, creating a seamlessly integrated solution.As we embark on our journey to become Europe’s largest energy provider, we recognize that our success hinges on talented individuals who are eager to leave their mark and celebrate achievements together. Join us in a vibrant work environment that fosters personal and professional growth and offers the chance to make a significant impact.As Germany's first green unicorn and the fastest-growing energy company in Europe, we are committed to democratizing green energy. Be part of our transformative journey and help us reshape the world!Job ResponsibilitiesPartner with the Managing Director (MD) as a vital operational ally: monitor key initiatives across all departments, gather information, prepare strategic decisions, and ensure adherence to the business plan.Manage the internal rhythm — conduct weekly check-ins with department leaders, monitor KPIs, identify deviations, and promote cross-functional collaboration within the approximately 65 FTE unit.Serve as the external representative for Enpal C&I — cultivate partnerships, oversee significant client relationships, and lead marketing and communication strategies for the business unit.Guide contract evaluations and commercial negotiations in collaboration with the Director of Sales.Assist in fundraising initiatives and investor communications alongside the MD.
About YepodaAt Yepoda, we're dedicated to delivering Clean K Beauty Innovations from Korea to Europe, the UK, and the US while upholding our commitment to quality and sustainability. Our skincare products are thoughtfully crafted in Korea, vegan, cruelty-free, and enriched with premium natural and active ingredients.Founded in 2020 by visionaries Sander Joonyoung van Bladel and Veronika Strotmann, Yepoda is a rapidly expanding beauty startup located in Berlin. Our products are accessible throughout Europe and, starting March 2025, will be available at Sephora Europe, both online and in over 250 stores. As a certified B Corp™, we are devoted to creating a purposeful business. With a diverse team of over 120 talented individuals from around the globe, we are continuously evolving Yepoda’s narrative.We are seeking a Director of E-Commerce to take charge of our direct-to-consumer online store and enhance its performance across all markets. This pivotal role involves overseeing revenue performance, daily e-commerce operations, leading a dynamic e-commerce team, and collaborating closely with Marketing, Brand, Supply Chain, Tech, and Customer Care to ensure our website operates effectively and evolves continuously.Your ResponsibilitiesOversee DTC e-commerce performance across all markets, focusing on conversion rates and average order values.Translate commercial objectives into actionable e-commerce priorities and on-site initiatives.Monitor daily performance and swiftly address opportunities, challenges, and inventory or conversion risks.Manage homepage, category pages, product pages, navigation, and on-site merchandising strategies.Ensure the website remains clear, conversion-centric, and consistently aligned with brand values.Make key decisions regarding on-site structure, hierarchy, and merchandising strategies.Lead the on-site execution of product launches, campaigns, promotions, bundles, gifts, and seasonal initiatives.Ensure strong alignment between marketing strategies, inventory levels, and on-site execution.Lead, mentor, and prioritize a lean, high-impact e-commerce team.Collaborate with external agencies and freelancers as necessary.Work closely with Performance Marketing, CRM, Brand, Supply Chain, Tech, and Customer Care teams.Partner with Tech to identify, prioritize, and implement website enhancements.Track and report on key e-commerce KPIs, providing clear insights to the team.
Diginex Ltd
About Plan APlan A, a subsidiary of Diginex Ltd, stands at the forefront of corporate carbon accounting and decarbonisation software in Europe. We empower organizations to transform emissions intelligence into tangible financial performance. Our innovative, AI-driven, TÜV-certified platform, alongside our expert support, streamlines emissions accounting, target-setting, and reduction planning in accordance with GHG and SBTi standards. We proudly serve over 300 clients, including industry leaders like BMW, Visa, and KFC, assisting them in reducing costs, enhancing efficiency, and fostering long-term value through effective decarbonisation strategies.We are on the lookout for a proactive and independent Customer Success Manager to join our dedicated Customer Success Team. In this role, you will be the primary liaison between Plan A and our clients, ensuring their success while representing their needs within our organization.At Plan A, you will collaborate with prominent global companies to help them understand and minimize their carbon footprint. You will also work closely with our sales and product teams to identify and define new opportunities that align with our customer engagement processes.Your ResponsibilitiesServe as a trusted advisor for our major clients in EMEA, fostering strong relationships and ensuring their success by engaging with counterparts and senior stakeholders within their organizations.Gain in-depth knowledge of the Plan A platform to address client challenges and identify areas for future product enhancements.Advise our customers on strategic sustainability and carbon accounting matters, leveraging the expertise of our subject-matter specialists.Collaborate with technical teams to ensure that client feedback is integrated into our product development pipeline.Manage the entire commercial relationship from contract signing to renewal, including negotiations on commercial and contractual terms.Develop and implement operational strategies to enhance processes and systems, driving rapid growth.
Join Doctolib as a Working Student in Customer Success at our Berlin location. The Customer Success Team at Doctolib plays a crucial role in ensuring overall customer satisfaction and fostering long-term successful collaborations with small to medium-sized practices. We assist our clients in their daily operations, support them in optimizing their use of our digital solutions, and are always there to help with inquiries or challenges. Our goal is to empower practices to unlock the full potential of Doctolib, shaping the future of healthcare together. Your Responsibilities As a working student, you will assist us in the following areas: You will coordinate internal tasks by distributing incoming requests across the team and ensuring effective communication. You will be in direct contact with our clients—both in writing and over the phone—addressing their concerns, guiding them through structural changes, and proactively informing them about new products or additional services. You will support the team and team leadership in administrative processes, ensuring smooth daily operations. You will actively participate in projects aimed at internal process optimization, assisting in documentation and the preparation of learning materials for the team. During your tenure with us, you will learn: Understanding the establishment of a Customer Success organization and gaining insights into the customer journey within the SaaS environment. How to analyze processes and acquire solid knowledge in handling tickets in the CRM system Salesforce. How to build sustainable customer relationships and secure long-term customer satisfaction.
Join us in revolutionizing the cement and concrete industry towards a sustainable future.At alcemy, we are committed to significantly reducing the CO2 emissions associated with cement and concrete production, which accounts for approximately 8% of global CO2 emissions. As the second most utilized material worldwide, concrete's environmental impact is profound.We are leading the change! By harnessing the power of machine learning, we develop intelligent production control software designed for the cement and concrete supply chain, enhancing efficiency and facilitating large-scale production of low-carbon materials. Our software operates continuously in cement and concrete plants, optimizing production and making a tangible impact on reducing carbon emissions starting today. Currently, we empower our clients to save over 100,000 tons of CO2 emissions annually, with an ambitious target of saving 100 million tons by 2030.
Join Our Mission at Doctolib! Be a part of shaping the future of healthcare with us – digital, accessible, and better for everyone. As a Customer Success Representative (m/f/x), you will play a crucial role in supporting your team, ensuring that our operations run smoothly. You will efficiently handle customer inquiries, maintain high data quality, and create the foundation for long-lasting customer satisfaction and sustainable growth.With your dedication, you will help healthcare professionals streamline their daily tasks, allowing them to focus on what truly matters: providing the best possible care for their patients.Your ResponsibilitiesOperational Support: Ensure smooth daily operations by executing standardized processes while managing your customer portfolio.Inquiry Assessment: Evaluate incoming customer requests, coordinate their escalation within the team, and ensure efficient processing.Data Quality Assurance: Maintain and update relevant customer data, documenting interactions and important information systematically.Product Configuration: Set up and optimize product settings in Doctolib to enhance customer experience.Customer Journey Support: Assist customers through all phases of collaboration, including contract completions, cancellations, and organizational topics like license transfers.Team Collaboration: Work closely with your team to implement operational priorities and contribute to goals such as customer satisfaction, retention, and growth.
Join Our Mission at Doctolib!Are you passionate about technology, service, and customer success? Take the next step in your career with Doctolib in our Technical Services department!The Technical Services team is an integral part of the Customer Care division at Doctolib. We are responsible for onboarding new clients and providing ongoing support to existing customers. Our primary goal is to deliver the best Doctolib experience by efficiently and promptly addressing all customer inquiries.Your ResponsibilitiesOversee the effectiveness and efficiency of the Technical Support organization by continuously evaluating performance and processes.Lead and develop a team of five Technical Services Engineers, providing both technical and disciplinary guidance.Monitor team performance metrics and leverage this data to drive strategic improvements in customer service.Analyze support requests and implement measures to enhance customer satisfaction.
Join our dynamic team at Avaloq as a DevOps Engineer specializing in mobile banking solutions. In this pivotal role, you will leverage your expertise to enhance our banking services, ensuring seamless integration and high availability. Collaborate with cross-functional teams to optimize our cloud infrastructure and automate deployment processes, contributing to the future of banking technology.
Hello! We are Fever, the forefront tech platform transforming the landscape of culture and live entertainment.Our mission is crystal clear: to democratize access to culture and entertainment. Through our groundbreaking technology and innovative data-driven strategies, we are reshaping how individuals engage with live entertainment. Each month, our platform captivates over 300 million people across more than 40 countries (and counting), enabling them to discover remarkable experiences while simultaneously empowering event creators with our advanced technology and insights, allowing them to scale, innovate, and elevate their events to connect with new audiences.Our achievements speak for themselves! We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, showcased internationally honored experiences, and earned the support of notable global investors! Impressive, isn't it? To further our mission, we seek proactive individuals with a hands-on approach who are passionate about shaping the future of entertainment!Are you ready to join us in this exhilarating journey?Now, let’s delve into this role and how you will contribute to Fever’s mission.Who You Will Collaborate With:You will be part of our Berlin office, collaborating with teams and directly engaging with our partners, providers, and venues.In this position, you will enhance Fever's portfolio of original events in the region. This involves managing and nurturing a team of Project Managers, Producers, and various other profiles, while coordinating with all departments of Fever, from Marketing to Operations.The team you’re about to join (and lead) is composed of motivated, youthful, and dynamic individuals. Alongside diverse cultural backgrounds, your team members are top talents hailing from esteemed organizations like McKinsey, BCG, Bain, Rocket Internet, Uber, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.About the Role:As the Regional Manager for Central Europe, you will establish and lead a team dedicated to developing, launching, and managing events from inception to completion. You will oversee the region’s P&L, foster team development, cultivate local industry connections, and represent Fever in all the cities under your management. Collaborating with other departments, you will...
Veeva Systems Inc.
Veeva Systems Inc. supports life sciences companies as they bring therapies to patients. With more than $3 billion in revenue last fiscal year, Veeva continues to grow as a leader in industry cloud solutions for this sector. Veeva operates under four core values: Do the Right Thing, Customer Success, Employee Success, and Speed. Since 2021, Veeva has also been a public benefit corporation (PBC), balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, Veeva offers flexibility to work from home or the office. The team is committed to making a positive impact in the life sciences industry, supporting customers, employees, and communities. Learn more about the mission here. Role Overview The OpenData Europe team aims to become the global leader in reference data for life sciences. Major pharmaceutical and biotech companies depend on Veeva’s data products as a foundation for their commercial and medical activities. The work directly supports faster delivery of treatments to patients. This Data Lead role is fully remote and open to candidates based in Germany (Berlin), the UK, or Spain. Some travel (up to 10%) is expected. What You Will Do Develop and manage data pipelines for OpenData Europe products Shape product strategy and influence the roadmap Spot emerging market opportunities for data products Lead cross-functional execution from concept through delivery Who We’re Looking For Experienced data professional with a strong technical background in data analytics or engineering Interest in moving beyond routine data requests to influence product direction Comfortable working with autonomy and ownership in a remote setting Based in Germany (Berlin), UK, or Spain and able to travel up to 10%
n8n is an open workflow orchestration platform designed for the AI era. The platform blends the flexibility of code with the speed of no-code tools, making automation more accessible for technical teams. Backed by a large community and supporting over 500 integrations, n8n enables users to connect systems and bring new ideas to life. Since its founding in 2019, n8n has grown to more than 220 team members across Europe and the US, with main operations in Berlin. The company supports a community of over 650,000 active developers and builders, has earned more than 145,000 GitHub stars (ranking among the world’s top 40 projects), and was recognized as one of Europe’s most promising SaaS startups. n8n has raised $240 million to date, including a recent $180 million Series C, reaching a valuation of $2.5 billion. Role overview The Director of Engineering (remote, Europe) leads the Core Experience engineering organization at n8n. This position guides multiple product teams working on user experience, technical foundations, and new AI-native product features. The role oversees several leaders and their groups, including AI, Nodes, Community, and Adoption & Retention. This work directly shapes how n8n develops product experiences in an AI-driven environment. How to apply To apply, try out n8n, no technical background required, and include a screenshot of your first workflow with your application. Get started at http://app.n8n.cloud/register.
Lightspeed Commerce
Greetings! We appreciate your interest Are you in search of a fresh career opportunity or merely browsing the job market? You've landed in the right spot! As the Director of Account Management, you will spearhead a talented team of Account Managers and Key Account Managers, dedicated to empowering restaurants to streamline and enhance their operations through innovative restaurant technology. ** Please note, this role is based in Berlin, Germany ** Key Responsibilities: Lead and motivate the Account and Key Account Management team to enhance customer retention and growth, ensuring an outstanding customer experience. Oversee the onboarding process for new customers and the management of existing customer relationships on our platform. Collaborate effectively with the Head of Direct Sales to guarantee a seamless transition from the sales process to partnership. Refine and optimize existing processes and tools for customer relationship management. Recruit, coach, and develop a high-performing team of Account Managers. Empower team members to boost platform usage and payment adoption among existing clients. Facilitate clear communication across the sales team, ensuring proper handover of customers and completion of setup checklists. Expand the customer base through strategic up-selling and cross-selling by identifying market opportunities and enhancing team capabilities. Ensure the team consistently meets or exceeds monthly MRR and KPI targets. Analyze sales forecasts, call volumes, and pipelines for both the team and individual performance. Invest in the growth and development of team members for current and future roles. Provide constructive feedback by listening to calls and product demonstrations. Devise innovative strategies to generate additional revenue streams for the Account Management team. Manage significant deals with large organizations and renowned brands. Qualifications: Proven experience in a leadership role within Account Management, with a strong focus on coaching and team development. Relevant background in sectors such as software sales, e-commerce, cloud applications, technology, retail, hospitality, or SaaS.
Redefining AI Workflow Orchestration.At n8n, we are pioneering an open-source workflow orchestration platform tailored for the AI-driven future. Our mission is to empower technical teams to automate processes with the speed of no-code while retaining the freedom of code. With over 500 builder-approved integrations and a vibrant community, we're transforming how systems connect and ideas scale.Since our inception in 2019, we have expanded to a diverse team of over 220 professionals across Europe and the US, united by a builder spirit with our headquarters in Berlin. Notable achievements include:A thriving community of over 650,000 active developers and buildersAchieving 145k+ stars on GitHub, ranking us among the world's Top 40 projectsRecognized as one of Europe's top privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)Securing $240 million in funding, including $180 million in our Series C, leading to a $2.5 billion valuationJoin us in this exciting journey! If you're interested, explore n8n and share a screenshot of your first workflow with us. Start here: app.n8n.cloud/register.Now, we are looking for an Engineering Manager who will lead a team in an agile, AI-native environment. Your primary responsibility will be to cultivate an engineering team that excels in innovation, clarity, and impactful results through sound technical judgment. This leadership role is ideal for someone with a strong technical background and a passion for team development, stakeholder alignment, and empowering engineers to navigate a rapidly evolving technological landscape.We are hiring Engineering Managers across various product and platform domains. During the interview process, we will align you with a team based on your strengths and interests. Learn more about our teams and their focus areas here: https://www.notion.so/n8n/Discover-Engineering-n8n-1b65b6e0c94f80688f43d9bbc76023c3.
Role Overview hilberts is hiring a GTM Market Launcher for Central Europe, based in Berlin. This position plays a key role in shaping and executing go-to-market strategies across the region. The focus is on finding new ways to drive growth and expand our presence in Central Europe.
At Enpal, we are committed to revolutionizing the energy landscape by ensuring that every household has access to renewable energy solutions. Our vision encompasses a solar system on every roof, a storage unit in every home, and an electric vehicle in every garage. We provide a comprehensive suite of decentralized energy solutions, including solar panels, battery storage, wall boxes, smart meters, and heat pumps. Central to our operations is our cutting-edge AI-driven platform, Enpal.One+, which seamlessly integrates thousands of systems to optimize energy procurement and market feed-in efficiently.Are you ready to be part of a transformative journey that delivers real value and enhances the quality of life for thousands of families? Join us at Enpal to help foster a sustainable energy future.Your ResponsibilitiesAs the Team Lead for Customer & Contract Operations (f/m/x), you will spearhead and nurture our Contract Operations team, directing the operational strategy of our contract lifecycle processes. Your leadership will be pivotal in enhancing operational efficiency, quality, and customer satisfaction.Lead, mentor, and cultivate a high-performing team of contract operations specialists, promoting a culture of ownership, growth, and continuous improvement.Oversee and consistently refine all contract-related processes throughout their lifecycle, ensuring reliability, scalability, and operational excellence.Design and enhance workflows and operating standards aimed at improving efficiency, simplifying processes, and elevating the overall customer experience.Initiate and drive projects that modernize contract operations and align with our strategic objectives.Monitor key performance indicators, extract insights, and convert findings into actionable strategies to enhance team and process performance.Collaborate closely with Legal, Customer Care, Portfolio Management, Product, Tech, and Technical Support teams to ensure seamless alignment and execution at every touchpoint.Guarantee compliance with regulatory standards, contractual obligations, and internal policies, upholding a high level of operational integrity.
At Enpal, we envision a world where every roof hosts a solar system, every home is equipped with a storage unit, and every garage houses an electric vehicle. Our innovative approach provides a comprehensive solution for decentralized energy, integrating solar systems, battery storage, wall boxes, smart meters, and heat pumps. Central to our mission is our advanced AI-driven platform, Enpal.One+, which seamlessly connects thousands of systems while optimizing electricity procurement and feed-in on the energy market.Are you prepared to contribute to real solutions that enhance the quality of life for countless households? The work you do at Enpal will not only provide clean energy for the future but also drive meaningful change in our energy consumption habits.In the Customer Domain, we take charge of the digital customer experience through our mobile app and web portal, empowering users to manage and monitor their energy systems effectively. Our teams focus on developing customer-centric features that genuinely address user needs while adhering to our high-quality standards. Customer feedback is the cornerstone of our development process.As a Senior Software Engineer (f/m/d), you will tackle intricate backend and platform challenges that underpin our customer-facing products.We pride ourselves on our rapid pace, agility, and the potential for significant career advancement. Our ambition to make sustainable solar energy accessible to everyone thrives on our focus on customer experience, collaboration between software development, product management, and our agile, experiment-driven business model.Join us in honing your skills and participating in the energy revolution as we collectively strive for sustainable change in the world!
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