Forward Deployed Engineer at Synthflow | Berlin

At Synthflow AI, we are revolutionizing the way businesses handle communication through our no-code platform for voice AI agents. Our solutions automate phone calls across contact center operations and business process outsourcing (BPO) at scale, enabling mid-market and enterprise companies to efficiently manage routine calls, ultimately saving time and resources.Our impact is already significant:More than 5 million hours of contact center operations saved.35% increase in calls answered compared to traditional operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by industry leaders such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, Synthflow is at the forefront of the conversational AI movement.Role OverviewAs a Forward Deployed Engineer (FDE) at Synthflow, you will play a pivotal role in bridging our advanced technology with our clients' operational success. You will collaborate closely with enterprise clients post-sale to implement, customize, and optimize our AI phone agent solutions tailored to their specific environments.This role demands a unique blend of technical expertise and customer-centric empathy, as you will translate complex business challenges into scalable and effective solutions. You will ensure seamless deployment, user adoption, and measurable impact, making you both a builder and a strategic partner in our clients' journeys toward maximizing the value of Synthflow’s platform.

Join Synthflow AI, a pioneering enterprise AI agent platform, dedicated to streamlining customer operations through voice, chat, and messaging. Our innovative agents automate routine interactions, allowing teams to concentrate on mission-critical tasks.Automated over 20 million hours of operations.Achieved 60% more calls answered compared to non-AI operators.Handled 150 million interactions with an impressive 99.99% uptime.Supported by renowned investors including Accel, Atlantic Labs, and Singular, we proudly serve over 1,000 satisfied customers, and have been recognized as one of Germany's most promising startups.What You'll DoContribute to growth initiatives across various channels such as paid, organic, content, and partnerships.Create and publish content to enhance market understanding of voice AI, including blog posts, competitive analyses, and customer success stories.Assist in building and optimizing lead generation funnels—landing pages, email campaigns, and calls-to-action.Conduct competitive research, monitor market trends, and provide actionable insights to the team.Support event preparations, outreach efforts, and partnership coordination.Analyze performance data to determine conversion rates, identify trends, and suggest future strategies.Be proactive in tackling various tasks as needed; roles in a startup can evolve quickly.Who You AreCurrently pursuing a Bachelor's or Master's degree with at least 6 months remaining before graduation.Curious about AI, startups, and the journey from early-stage ventures to scalable businesses.Exceptional written communication skills in English; proficiency in German is a plus.Self-starter, comfortable navigating ambiguity and solving problems independently.A blend of creativity and analytical thinking—you can craft compelling landing pages and assess their performance through data.Highly proactive—take initiative without waiting for direction.Preferred QualificationsExperience creating personal projects—be it a side venture, newsletter, community, or product.Familiarity with SEO, paid advertising, CRM tools, or marketing automation platforms.Basic knowledge of AI/LLM products and their applications.

At Synthflow AI, we are revolutionizing customer operations through our advanced enterprise AI agent platform that seamlessly integrates voice, chat, and messaging. Our intelligent agents automate routine interactions, empowering teams to concentrate on high-impact tasks.Successfully automated over 20 million hours of operations60% more calls managed compared to traditional operators using non-AI technologiesHandled 150 million interactions with an impressive 99.99% uptimeSupported by leading investors such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are proud to be recognized as one of Germany's most promising companies.About the PositionWe are seeking a dynamic working student who is eager to contribute to the growth of one of Europe’s most rapidly expanding AI enterprises. At Synthflow, you won’t merely be organizing social media posts or updating spreadsheets; you’ll be a pivotal part of our growth engine, working hands-on with the founding team.With over 65 million AI voice calls powered and $20 million raised, our marketing efforts must be as innovative as our technology. You will take charge of projects from initiation to completion, ensuring your work directly impacts our success.A successful tenure could lead to a full-time position following graduation.Your ResponsibilitiesLead and execute growth experiments across various channels, including paid, organic, content, and partnershipsDevelop educational content about voice AI, including blog posts, case studies, landing pages, and social media updatesCreate and optimize customer journey funnels from initial contact to activationAnalyze performance metrics, discontinue ineffective strategies, and swiftly pivot to new ideasContribute to Synthflow’s public image through effective messaging, positioning, and competitive analysisCollaborate closely with product and sales teams to leverage customer insights for marketing strategiesIdeal Candidate ProfileCurrently pursuing a Bachelor's or Master's degree (penultimate year, with at least 12 months remaining before graduation)Genuine passion for AI, startups, and understanding the growth trajectory from early stages to scalingExceptional written communication skills in English; proficiency in German is advantageousAbility to thrive in ambiguous environmentsEqually analytical and creative; capable of crafting compelling headlines and measuring their effectiveness

Join Aircall, a leading AI-driven customer communications platform that empowers over 22,000 businesses globally to enhance revenue, expedite issue resolution, and scale customer-facing teams effectively. We are revolutionizing customer interactions by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our driving force is simple: enable teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call tasks, and AI Assist Pro provides real-time guidance, allowing teams to excel. This results in increased revenue, quicker resolutions, and scalable teams that operate with confidence.Headquartered in Paris, with a robust North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, we offer a product cherished by customers and a rapidly growing business supported by top-tier investors and driven by swift AI advancements.At Aircall, you will become part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, prioritizing visible impact, swift decision-making, and genuine growth.Our Work Culture: We are customer-centric, data-informed, and committed to achieving significant results. We emphasize ownership, ongoing learning, and thoughtful speed. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you will feel at home with us.Team OverviewThe Forward Deployed Engineering team at Aircall bridges our cutting-edge AI Agents technology with real-world SMB workflows. We transform potential into production, delivering automation that enhances customer experiences, increases productivity, and unlocks new business opportunities. This role is hands-on and dynamic, situated at the intersection of technical consulting, project leadership, and AI adoption strategy. While you don't need to be a full-time software engineer, fluency in APIs, strong project management skills, and a desire for continuous learning and model development are essential.

Join Synthflow AI, a revolutionary enterprise AI agent platform that streamlines customer operations across various channels including voice, chat, and messaging. Our intelligent agents manage routine interactions at scale, allowing teams to concentrate on high-impact projects.Over 20 million hours of operations automated60% more calls answered compared to non-AI operators150 million interactions managed, boasting a 99.99% uptimeSupported by esteemed investors including Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are proud to be recognized as one of the most promising companies in Germany.

Veo stands as a global pioneer in AI-driven sports camera technology. Our cutting-edge, fully automated camera solution empowers sports teams to capture matches and training sessions without the need for a camera operator. We are passionate about democratizing the world of sports by enabling video analysis for teams at every level—a luxury that was once reserved for a select few. Each week, over 40,000 clubs across more than 90 countries utilize our technology to record their games.What truly distinguishes us is our people. We are a diverse assembly of innovative thinkers, creators, and problem-solvers, dedicated to delivering an exceptional product—while enjoying the process.The OpportunityAs a Forward Deployed Engineer at Veo, you will engage at the nexus of engineering and external partnerships, transforming integration needs into scalable working solutions. This position is integral to Veo’s API team and fuses hands-on engineering with close collaboration among teams and partners.You will report to the Engineering Manager and be based in our Berlin office, collaborating as part of a small, focused team alongside engineers and a Technical Product Manager. In addition to working on Veo’s API—a core feature—you will interact directly with partners to grasp their technical requirements. You will help shape integration strategies and deliver solutions that prioritize speed, quality, and maintainability.This role is ideal for someone who thrives on problem-solving, feels comfortable transitioning between discussions and coding, and is driven by the desire to make practical solutions work effectively.

At Synthflow AI, we offer a no-code platform for deploying voice AI agents that streamline phone calls within contact center operations and business process outsourcing (BPO) at scale. Our innovative solutions empower mid-market and enterprise businesses to efficiently manage routine calls, saving time and resources for their teams.Our AI agents have made significant contributions:Saved over 5 million hours in contact center operations35% increase in calls answered compared to traditional operatorsHandled 45 million calls with an exceptional 99.9% uptimeSupported by esteemed investors like Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are at the forefront of the shift towards advanced and accessible conversational AI.About the RoleWe are seeking a highly skilled Enterprise Account Executive to spearhead strategic sales efforts across the DACH region and wider EU markets. You will oversee the entire enterprise sales process—from prospecting and conducting consultative discovery to negotiating and closing deals—engaging directly with senior executives, innovation teams, and technical stakeholders.This pivotal role will allow you to shape Synthflow’s enterprise go-to-market strategy, influence product development through client insights, and forge long-lasting partnerships that lead to tangible business results.What You’ll DoDrive Strategic Growth: Identify, connect with, and close enterprise-level opportunities, particularly in Germany, Austria, and Switzerland.Full-Cycle Ownership: Manage complex, multi-stakeholder sales processes from initial discovery to contract execution and transition to Customer Success.Consultative Selling: Analyze client challenges, align business needs, and create customized AI automation solutions that ensure ROI.Executive Engagement: Cultivate trusted relationships with senior decision-makers, including C-suite executives and IT leaders.Collaborate Cross-Functionally: Work alongside Product, Engineering, and Marketing teams to align client requirements with our product roadmap.Expansion & Retention: Develop strategic accounts and discover upselling and cross-selling opportunities.Shape Strategy: Contribute to Synthflow’s enterprise strategy through insights and feedback.

Join Us as a Forward Deployed Engineer Intern in Berlin - m/f/d - Full-TimeAt Plato, we are on a mission to revolutionize the global trade economy by establishing the digital backbone for the wholesale distribution sector, valued at $53 trillion. Our platform empowers modern wholesalers by centralizing their operations and data into a unified analytics and workflow hub, utilizing advanced data science and AI to automate processes and mitigate labor shortages, enabling small to medium-sized businesses to compete effectively with larger corporations.Why We Do What We DoWe believe that the future of wholesale is profoundly data-driven. Industrial SMEs are eager to adopt proactive strategies but often lack the necessary technology. Our founders, hailing from a wholesale background, have assembled a stellar team with experience from Big Tech, venture capital, and leading consulting firms, aiming to transform this $48 trillion industry. Our premier product harnesses cutting-edge data science to deliver personalized demand forecasts and product recommendations, paired with intelligent workflow automation.About the RoleAs a Forward Deployed Engineer Intern, you will serve as the vital link between business and technology, overseeing the technical deployment of our AI platform for new clients. From ERP integrations to enabling AI features, your role is crucial in ensuring that Plato provides tangible value from the outset.Your MissionOwn deployments from start to finish, collaborating with Engineering, Customer Success, and clients to launch applications swiftly and efficiently.Translate complex integration and customer requirements into clear, actionable technical directives for our engineering team.Innovate AI-driven features based on client feedback, from document automation to in-app intelligence enhancements.

Join Taktile as a Lead Forward Deployed Engineer, where you will play a pivotal role in bridging cutting-edge technology with client needs. Your expertise will guide the deployment of innovative solutions, ensuring seamless integration and optimization of our products.

As a Senior Forward Deployed Engineer at Taktile, you will play a pivotal role in our mission to empower businesses through data-driven decision-making. You will work closely with our clients, leveraging your technical expertise to implement innovative solutions that drive efficiency and growth. Your responsibilities will include designing and deploying complex systems, collaborating with cross-functional teams, and providing ongoing support to ensure our clients achieve their goals.

At praxipal, we are revolutionizing the healthcare sector by creating an AI-driven administrative workforce to tackle the global shortage of medical personnel.Medical assistants are crucial in providing patient care and should not be burdened with tasks like scheduling, managing callbacks, or handling documentation. Our solution, Luna, allows them to focus on what truly matters: the patients.Luna, our AI receptionist, not only handles phone calls but is also expanding to facilitate comprehensive patient communication across various channels. In the coming years, we aim to enhance her capabilities to automate all administrative tasks in medical practices, seamlessly integrating into existing systems.Supported by one of Europe's premier investors, we are among the fastest-growing healthtech startups in Germany. Our team boasts experience from top firms such as Palantir, Amazon, and SAP, as well as prestigious institutions like the University of Cambridge.We are currently seeking a Forward Deployed Engineer who will assume technical ownership of our key customer deployments.

Join Synthflow AI, a pioneering no-code platform for deploying voice AI agents that revolutionize contact center operations and business process outsourcing (BPO) at scale. We empower mid-market and enterprise companies to streamline routine calls, significantly saving time and resources for their teams.Our AI agents have made a remarkable impact:Saved over 5 million hours in contact center operations.Achieved 35% more calls answered compared to traditional operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by leaders like Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, we are at the forefront of the conversational AI industry, driving a shift towards sophisticated and accessible solutions.About the RoleAs a People Operations Generalist at Synthflow, you will take full ownership of our people processes, ensuring seamless management from onboarding through offboarding, while maintaining compliance and efficiency. You will be the go-to expert for everything related to People Ops, balancing hands-on execution with process improvement and automation.Although your primary focus will be on our European operations, your contributions will also strengthen our globally distributed teams. You will collaborate closely with Finance, Legal, and Leadership to ensure that our people operations scale with our growth, remaining compliant and centered around employee well-being.This is an ideal opportunity for someone who thrives in a dynamic, high-ownership environment, enjoys managing diverse operational tasks, and is eager to help shape an outstanding employee experience in a growing AI company.

At praxipal, we are on a mission to revolutionize healthcare administration through AI. Our innovative platform addresses the critical shortage of medical personnel by empowering medical assistants to focus on patient care rather than administrative tasks.Meet Luna, our AI receptionist that has transformed patient communication for over 100 medical practices by automating phone calls and streamlining workflows. As we expand Luna's capabilities to encompass complete patient communication across multiple channels, we aim to automate all administrative processes in medical settings, seamlessly integrating with existing systems.Supported by prominent investors, we are among the fastest-growing healthtech startups in Germany. Our diverse team brings experience from industry leaders such as Palantir, Amazon, and SAP, as well as top academic institutions like the University of Cambridge.We are seeking a dedicated Working Student for the role of Forward Deployed Engineer to take technical ownership of key customer deployments.

Join Synthflow AI, a revolutionary no-code platform designed for deploying voice AI agents that transform contact center operations and business process outsourcing (BPO) at scale. We empower mid-market and enterprise companies to efficiently manage routine calls, ultimately saving valuable time and resources for their teams.Our voice AI agents have made a significant impact:Saved over 5 million hours in contact center operationsIncreased call answering rates by 35% compared to non-AI operatorsHandled 45 million calls with an impressive 99.9% uptimeSupported by leading investors such as Accel, Atlantic Labs, and Singular, we are proud to serve over 1,000 customers and drive an industry shift towards advanced and accessible conversational AI.About the Role:We are seeking a Senior Python Engineer to develop robust, production-grade software and backend systems, focusing on databases, scalable APIs, and core engineering principles.Your Key Responsibilities:Design, develop, and maintain our backend infrastructure, ensuring scalability, performance, and reliability.Create and enhance data models and persistence layers with a strong emphasis on PostgreSQL best practices, including schema design, migrations, query optimization, indexing, and transactions.Develop and support enterprise-grade APIs using FastAPI, focusing on versioning, authentication/authorization, and observability.Participate in pair programming to foster code quality and team collaboration.Manage deployments and environments with Kubernetes and GitOps practices (ArgoCD).Conduct code reviews, offering constructive feedback and ensuring adherence to best practices.Contribute to end-to-end product delivery, including occasional front-end feature development when necessary.Qualifications:5+ years of experience as a Python developer, successfully delivering production systems.Proven expertise in building scalable and extensible data infrastructures.Strong familiarity with relational databases, particularly PostgreSQL (performance tuning, migrations, transactions).Experience in developing and maintaining enterprise-grade APIs using FastAPI.Solid understanding of engineering fundamentals and best practices.

YOUR MISSION: As a Forward Deployed Engineer in DevOps, your mission is to develop and enhance the specialized infrastructure that supports our custom agent integrations for our key clients. You will serve as a pivotal technical resource for our team, enabling our customer-facing Forward Deployed Engineers to swiftly build, deploy, and manage tailored client solutions. By establishing a solid, automated, and self-service platform, you will facilitate the efficient delivery of high-quality, reliable custom services. IN THIS ROLE YOU WILL: Design, build, and oversee cloud infrastructure dedicated to hosting custom services created by the Agent Integration Engineering team. Create adaptable and reusable CI/CD pipeline templates that the integration team can easily implement to automate their service deployments. Promote Infrastructure as Code to develop standardized yet customizable service environments, ensuring rapid provisioning and consistency for new integrations. Manage a Kubernetes-based environment crafted for hosting a variety of integration services, with a focus on security, isolation, and resource allocation. Deploy comprehensive monitoring and observability solutions, granting the integration team deep insights into the performance and health of their specific services. Act as the primary DevOps partner for the Forward Deployed Engineering team, understanding their processes, anticipating their needs, and eliminating infrastructure-related barriers. Develop automation scripts using Python, Go, or Bash to optimize the lifecycle of custom integration services from creation to retirement. Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized Kubernetes-based platform in alignment with Parloa’s engineering practices.

Synthflow AI is a leading no-code platform that specializes in deploying voice AI agents designed to automate phone calls across contact center operations and business process outsourcing (BPO) at scale. Our mission is to empower mid-market and enterprise organizations to manage routine calls efficiently, saving valuable time and resources.Our AI agents have made a significant impact:Saved over 5 million hours in contact center operations.Increased call answer rates by 35% compared to non-AI operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, we are at the forefront of a transformative shift towards sophisticated and accessible conversational AI.About the RoleAs the AI Delivery Manager, you will take ownership of the complete delivery process for enterprise Voice AI programs—from signed Statement of Work (SOW) or Proof of Concept (POC) through to go-live and handover—ensuring customers achieve measurable outcomes within budget and on schedule.In this role, you will oversee every project and production deployment from the moment contracts are signed to the go-live phase and subsequent renewals. You will act as the project leader, ensuring timelines are met, customer satisfaction is maintained, and our internal teams are coordinated effectively.While you will not be coding or building agents (that is the role of the Solution Engineer), you will be the orchestrator—tracking progress, resolving issues, managing project scope, keeping communication lines open with customers, and escalating challenges internally as needed. Your efforts will directly contribute to the timely launch of projects and the retention of customers.

Join Synthflow AI, a pioneering enterprise AI agent platform that revolutionizes customer operations across voice, chat, and messaging. Our advanced agents efficiently handle routine interactions at scale, empowering teams to concentrate on high-value tasks.Successfully automated over 20 million hours of operations.Achieved 60% more calls answered compared to traditional operators.Handled 150 million interactions with an impressive 99.99% uptime.Supported by esteemed investors such as Accel, Atlantic Labs, and Singular, we are trusted by over 1,000 customers and recognized as one of Germany's most promising companies.We are seeking a talented Content Marketing Manager to spearhead and implement our content strategy. This role involves crafting compelling materials that resonate with enterprise buyers, bolster sales efforts, and elevate our brand presence.In this hands-on position, you will develop thought leadership content, create enterprise-focused collateral, manage our LinkedIn presence, and collaborate with executives to enhance their online visibility. Ideal candidates are sharp writers and editors who thrive in a dynamic, cross-functional environment.Your Responsibilities:Thought Leadership & Enterprise Content Creation: Produce white papers, case studies, and research-driven reports that position Synthflow as a market leader. Develop sales materials such as one-pagers and pitch decks to support enterprise negotiations.LinkedIn Management & Executive Positioning: Oversee content for our LinkedIn company page and collaborate with leadership to craft posts that establish their credibility as AI thought leaders.Content Oversight: Manage and edit contributions from writers and influencers to ensure clarity and consistency across all communication channels.Partner Content Collaboration: Develop channel partner content in close cooperation with the partnerships team.Qualifications:3-5 years of experience in content marketing.Demonstrated ability to produce high-quality white papers, case studies, and long-form content.Experience creating engaging content for LinkedIn.Exceptional writing and editing skills.Proficient use of AI tools.Strong collaborative skills and the ability to work cross-functionally.

Join us at Zauber as a Founding Forward Deployed Engineer, where you will be pivotal in transforming the global logistics landscape. In this dynamic role, you will engage directly with logistics teams to understand their challenges, streamline workflows, and design innovative solutions using cutting-edge AI technology. Your contributions will include developing fast, AI-driven tools across the stack, integrating with complex enterprise systems, and shaping our product direction alongside our founding team. This is a unique opportunity to work closely with key accounts in Europe and Asia, ensuring our solutions are tailored to customer needs.

Join Our Innovative TeamAt Prior Labs, we are pioneering the development of foundation models that adeptly comprehend tabular data, which serves as the cornerstone of both scientific and business endeavors. While foundation models have revolutionized the fields of text and image processing, structured data has largely been overlooked. We are seizing the opportunity to address this $600 billion market and fundamentally transform how organizations manage scientific, medical, financial, and business data.Our Achievements: We stand at the forefront of structured data machine learning. Our TabPFN v2 model, featured in Nature, has set a new benchmark in tabular machine learning. Since its launch, we have enhanced our model capabilities over 20 times, achieved over 2.5 million downloads, garnered more than 5,500 stars on GitHub, and are witnessing rapid adoption across both research and industry sectors. We are currently developing the next generation of tabular foundation models and actively commercializing them in collaboration with global enterprises in Europe and the U.S.About Our Team: We are a compact, highly selective team of over 20 engineers and researchers, chosen from more than 5,000 applicants. Our team includes talents from industry giants like Google, Apple, Amazon, Microsoft, G-Research, Jane Street, Goldman Sachs, and CERN. We are led by the creators of TabPFN and supported by renowned AI researchers, including Bernhard Schölkopf and Turing Award winner Yann LeCun. Meet our exceptional team here.Looking Ahead: With backing from top-tier investors and leaders from Hugging Face, DeepMind, and Silo AI, we are experiencing rapid growth. This is an exciting opportunity to join us and contribute to shaping the future of structured data AI. Read our manifesto.Your ImpactIn this role, you will do more than simply deploy models; you will play a crucial role in delivering transformative solutions that redefine how organizations leverage data. You will work at the intersection of advanced AI technology and practical applications, collaborating closely with our key strategic partners.

ATC Driving Forward is a premier specialist in logistics, white-glove, and technical services for data centers. With over 45 years of experience, we have been instrumental in ensuring the safe, secure, and precise delivery of Europe's data centers. Our services encompass specialized IT transport and relocations, along with comprehensive data center commissioning and decommissioning.As a proud member of the Arvato Group, we leverage the strength, scale, and global expertise of one of the leading supply chain and technology partners worldwide. However, what truly distinguishes us is our commitment to our people. We prioritize training, development, and continuous improvement, forging long-term relationships with our clients and teams across Europe.About the RoleAs a Data Centre Installer (DCI) at ATC, you will play a vital role in delivering essential services to our clients throughout Europe. Your responsibilities will include delivering, positioning, and installing server racks to support their cloud infrastructure within their data centers. Safety, security, and exceptional customer service are paramount for all ATC employees.This role offers opportunities for professional growth, with potential pathways to become a delivery supervisor, cabling technician, or team leader, supported by training and mentorship. Additionally, you may have the chance to travel as part of ATC’s Mobilisation Team.Contract Type: Part-time position with a fixed-term contract lasting 12 months.