Forward Deployed Engineer (m/f/d) at praxipal | Berlin

At praxipal, we are revolutionizing the healthcare sector by creating an AI-driven administrative workforce to tackle the global shortage of medical personnel.Medical assistants are crucial in providing patient care and should not be burdened with tasks like scheduling, managing callbacks, or handling documentation. Our solution, Luna, allows them to focus on what truly matters: the patients.Luna, our AI receptionist, not only handles phone calls but is also expanding to facilitate comprehensive patient communication across various channels. In the coming years, we aim to enhance her capabilities to automate all administrative tasks in medical practices, seamlessly integrating into existing systems.Supported by one of Europe's premier investors, we are among the fastest-growing healthtech startups in Germany. Our team boasts experience from top firms such as Palantir, Amazon, and SAP, as well as prestigious institutions like the University of Cambridge.We are currently seeking a Forward Deployed Engineer who will assume technical ownership of our key customer deployments.

At praxipal, we are on a mission to revolutionize healthcare administration through AI. Our innovative platform addresses the critical shortage of medical personnel by empowering medical assistants to focus on patient care rather than administrative tasks.Meet Luna, our AI receptionist that has transformed patient communication for over 100 medical practices by automating phone calls and streamlining workflows. As we expand Luna's capabilities to encompass complete patient communication across multiple channels, we aim to automate all administrative processes in medical settings, seamlessly integrating with existing systems.Supported by prominent investors, we are among the fastest-growing healthtech startups in Germany. Our diverse team brings experience from industry leaders such as Palantir, Amazon, and SAP, as well as top academic institutions like the University of Cambridge.We are seeking a dedicated Working Student for the role of Forward Deployed Engineer to take technical ownership of key customer deployments.

Role Overview praxipal is looking for an Account Executive (m/f/d) to join the team in Berlin. This position focuses on building and maintaining strong client relationships, leading sales efforts, and supporting customer satisfaction. What You Will Do Develop and nurture relationships with clients Drive sales initiatives from prospecting to closing Support ongoing client needs to ensure satisfaction Who We’re Looking For Motivated and goal-oriented Genuine interest in sales and client service Ready to work onsite in Berlin

Quick Overview - We are pioneering AI-driven healthcare professionals for tomorrow. Our AI receptionist, Luna, is already automating patient communication in medical practices. As a leader in orthodontics and backed by significant funding, we are now expanding into other medical fields, and you will be at the forefront of this journey. In your role as a Customer Success Manager, you'll set new standards for modern customer support and development, managing the end-to-end experience of our clients and proactively guiding them towards success with our product.Why Choose praxipal?The shortage of skilled professionals is the biggest challenge facing our healthcare system. Every year, tens of thousands of positions remain unfilled, and demographic changes exacerbate this issue. Medical practices rely on our AI receptionist, Luna, to alleviate staff burdens and ensure accessible care for all. We are experiencing record growth and have recently completed a $6.7 million seed funding round with HV Capital - and we are just getting started.We are a tech-driven company that intentionally focuses on a small, highly skilled team. What defines us is the pace and intensity of our work, but equally important is our collaborative spirit. That’s why we come to the office every day: to share ideas, learn from one another, and grow together. You will work closely with team members including Julius, Lisa, and Daniel.What We Are Looking For1-3 years of experience in Customer Success, overseeing the complete customer lifecycle from onboarding to renewalExcellent organizational skills with a strong commitment to quality and attention to detailClear, persuasive, and empathetic communication skills – both written and verbalData-driven mindset: Making decisions based on metrics and analyses while proactively managing customer successExperience with CRM systems (e.g., HubSpot) as well as reporting and analytical toolsNative-level proficiency in GermanYour RoleIn summary: You will support practices in the implementation of our AI receptionist, Luna, ensuring successful usage and driving the...

Role Overview praxipal is hiring a Customer Success Manager in Berlin. This role centers on helping clients get the most value from praxipal’s solutions. The Customer Success Manager builds strong relationships, listens to client needs, and ensures clients receive attentive support. What You Will Do Develop and maintain trusted relationships with clients Understand client goals and challenges to guide solution adoption Proactively spot areas for improvement and help clients achieve success Work closely with teams across praxipal to deliver excellent service Support company growth by helping retain satisfied clients Collaboration This position works with multiple departments to ensure clients always receive prompt, helpful service. The Customer Success Manager’s insights help shape how praxipal supports its clients and grows its business.

Join Aircall, a leading AI-driven customer communications platform that empowers over 22,000 businesses globally to enhance revenue, expedite issue resolution, and scale customer-facing teams effectively. We are revolutionizing customer interactions by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our driving force is simple: enable teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call tasks, and AI Assist Pro provides real-time guidance, allowing teams to excel. This results in increased revenue, quicker resolutions, and scalable teams that operate with confidence.Headquartered in Paris, with a robust North American presence in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, we offer a product cherished by customers and a rapidly growing business supported by top-tier investors and driven by swift AI advancements.At Aircall, you will become part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, prioritizing visible impact, swift decision-making, and genuine growth.Our Work Culture: We are customer-centric, data-informed, and committed to achieving significant results. We emphasize ownership, ongoing learning, and thoughtful speed. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you will feel at home with us.Team OverviewThe Forward Deployed Engineering team at Aircall bridges our cutting-edge AI Agents technology with real-world SMB workflows. We transform potential into production, delivering automation that enhances customer experiences, increases productivity, and unlocks new business opportunities. This role is hands-on and dynamic, situated at the intersection of technical consulting, project leadership, and AI adoption strategy. While you don't need to be a full-time software engineer, fluency in APIs, strong project management skills, and a desire for continuous learning and model development are essential.

Veo stands as a global pioneer in AI-driven sports camera technology. Our cutting-edge, fully automated camera solution empowers sports teams to capture matches and training sessions without the need for a camera operator. We are passionate about democratizing the world of sports by enabling video analysis for teams at every level—a luxury that was once reserved for a select few. Each week, over 40,000 clubs across more than 90 countries utilize our technology to record their games.What truly distinguishes us is our people. We are a diverse assembly of innovative thinkers, creators, and problem-solvers, dedicated to delivering an exceptional product—while enjoying the process.The OpportunityAs a Forward Deployed Engineer at Veo, you will engage at the nexus of engineering and external partnerships, transforming integration needs into scalable working solutions. This position is integral to Veo’s API team and fuses hands-on engineering with close collaboration among teams and partners.You will report to the Engineering Manager and be based in our Berlin office, collaborating as part of a small, focused team alongside engineers and a Technical Product Manager. In addition to working on Veo’s API—a core feature—you will interact directly with partners to grasp their technical requirements. You will help shape integration strategies and deliver solutions that prioritize speed, quality, and maintainability.This role is ideal for someone who thrives on problem-solving, feels comfortable transitioning between discussions and coding, and is driven by the desire to make practical solutions work effectively.

At Synthflow AI, we are revolutionizing the way businesses handle communication through our no-code platform for voice AI agents. Our solutions automate phone calls across contact center operations and business process outsourcing (BPO) at scale, enabling mid-market and enterprise companies to efficiently manage routine calls, ultimately saving time and resources.Our impact is already significant:More than 5 million hours of contact center operations saved.35% increase in calls answered compared to traditional operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by industry leaders such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, Synthflow is at the forefront of the conversational AI movement.Role OverviewAs a Forward Deployed Engineer (FDE) at Synthflow, you will play a pivotal role in bridging our advanced technology with our clients' operational success. You will collaborate closely with enterprise clients post-sale to implement, customize, and optimize our AI phone agent solutions tailored to their specific environments.This role demands a unique blend of technical expertise and customer-centric empathy, as you will translate complex business challenges into scalable and effective solutions. You will ensure seamless deployment, user adoption, and measurable impact, making you both a builder and a strategic partner in our clients' journeys toward maximizing the value of Synthflow’s platform.

Join Us as a Forward Deployed Engineer Intern in Berlin - m/f/d - Full-TimeAt Plato, we are on a mission to revolutionize the global trade economy by establishing the digital backbone for the wholesale distribution sector, valued at $53 trillion. Our platform empowers modern wholesalers by centralizing their operations and data into a unified analytics and workflow hub, utilizing advanced data science and AI to automate processes and mitigate labor shortages, enabling small to medium-sized businesses to compete effectively with larger corporations.Why We Do What We DoWe believe that the future of wholesale is profoundly data-driven. Industrial SMEs are eager to adopt proactive strategies but often lack the necessary technology. Our founders, hailing from a wholesale background, have assembled a stellar team with experience from Big Tech, venture capital, and leading consulting firms, aiming to transform this $48 trillion industry. Our premier product harnesses cutting-edge data science to deliver personalized demand forecasts and product recommendations, paired with intelligent workflow automation.About the RoleAs a Forward Deployed Engineer Intern, you will serve as the vital link between business and technology, overseeing the technical deployment of our AI platform for new clients. From ERP integrations to enabling AI features, your role is crucial in ensuring that Plato provides tangible value from the outset.Your MissionOwn deployments from start to finish, collaborating with Engineering, Customer Success, and clients to launch applications swiftly and efficiently.Translate complex integration and customer requirements into clear, actionable technical directives for our engineering team.Innovate AI-driven features based on client feedback, from document automation to in-app intelligence enhancements.

At praxipal, we are dedicated to revolutionizing healthcare administration with an innovative AI-powered workforce aimed at solving the global medical staffing crisis.Our medical assistants deserve to focus on patient care rather than being bogged down by administrative tasks such as managing calls, scheduling, sending repetitive messages, and handling invoicing. This is the vision behind our AI receptionist, Luna.Luna, our AI-driven solution, has successfully automated phone calls and has been embraced by over 100 medical practices. Currently, we are expanding her capabilities from handling calls to facilitating comprehensive patient communication across multiple channels. Our goal is to evolve Luna into a fully automated AI workforce that streamlines all administrative processes within medical practices, directly integrating with existing systems.With backing from one of Europe's foremost investors, we are proud to be among the fastest-growing health tech startups in Germany. Our talented team members have impressive backgrounds from leading organizations such as Palantir, Amazon, SAP, the University of Cambridge, and Hasso Plattner Institute.We are currently seeking an AI Automation Engineer to develop automation solutions and internal tools that enhance the efficiency and scalability of our go-to-market team.

Join Taktile as a Lead Forward Deployed Engineer, where you will play a pivotal role in bridging cutting-edge technology with client needs. Your expertise will guide the deployment of innovative solutions, ensuring seamless integration and optimization of our products.

As a Senior Forward Deployed Engineer at Taktile, you will play a pivotal role in our mission to empower businesses through data-driven decision-making. You will work closely with our clients, leveraging your technical expertise to implement innovative solutions that drive efficiency and growth. Your responsibilities will include designing and deploying complex systems, collaborating with cross-functional teams, and providing ongoing support to ensure our clients achieve their goals.

Role overview praxipal seeks a VoIP/API System Integrator based in Berlin. This role centers on building and maintaining communication solutions tailored for clients. The position involves practical work with VoIP systems and integrating APIs to improve client communication and daily operations. What you will do Design, implement, and support VoIP systems and API integrations Work closely with colleagues from various disciplines to deliver dependable solutions Take part in projects that help clients streamline and improve their workflows

YOUR MISSION: As a Forward Deployed Engineer in DevOps, your mission is to develop and enhance the specialized infrastructure that supports our custom agent integrations for our key clients. You will serve as a pivotal technical resource for our team, enabling our customer-facing Forward Deployed Engineers to swiftly build, deploy, and manage tailored client solutions. By establishing a solid, automated, and self-service platform, you will facilitate the efficient delivery of high-quality, reliable custom services. IN THIS ROLE YOU WILL: Design, build, and oversee cloud infrastructure dedicated to hosting custom services created by the Agent Integration Engineering team. Create adaptable and reusable CI/CD pipeline templates that the integration team can easily implement to automate their service deployments. Promote Infrastructure as Code to develop standardized yet customizable service environments, ensuring rapid provisioning and consistency for new integrations. Manage a Kubernetes-based environment crafted for hosting a variety of integration services, with a focus on security, isolation, and resource allocation. Deploy comprehensive monitoring and observability solutions, granting the integration team deep insights into the performance and health of their specific services. Act as the primary DevOps partner for the Forward Deployed Engineering team, understanding their processes, anticipating their needs, and eliminating infrastructure-related barriers. Develop automation scripts using Python, Go, or Bash to optimize the lifecycle of custom integration services from creation to retirement. Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized Kubernetes-based platform in alignment with Parloa’s engineering practices.

Overview - At praxipal, we are at the forefront of developing AI-driven professionals for the healthcare sector of tomorrow. Our AI receptionist, Luna, is already transforming patient communication in medical practices. As a market leader in orthodontics, we are expanding into other medical fields backed by a substantial funding round. Your role as the Technical Onboarding Manager will be pivotal in ensuring that each new practice launches successfully, as you will oversee the technical integration of Luna into our clients' phone systems and practice management software.Why Join praxipal?The shortage of skilled professionals poses the greatest challenge to our healthcare system. Every year, thousands of positions remain unfilled, and demographic changes exacerbate this issue. Medical practices depend on our AI receptionist Luna to alleviate staff burdens and ensure accessible care for all. We are experiencing rapid growth and recently secured $6.7 million in seed funding from HV Capital, marking just the beginning of our journey.As a tech-driven company, we pride ourselves on maintaining a small, highly talented team. Our pace and intensity define our work culture, but equally important is our commitment to collaboration. That’s why we come into the office every day—to share ideas, learn from one another, and grow together.

Join Us in Revolutionizing Healthcare! At praxipal, we are committed to reshaping the healthcare workforce for the future. Our innovative AI receptionist, Luna, is already streamlining patient communication in medical practices today. As a leader in the orthodontics market with a significant recent funding milestone, we are expanding into various medical specialties — and you could play a pivotal role in this journey. As a Founders’ Associate focusing on Go-to-Market strategies, you will be integral in developing a world-class GTM engine while advancing your professional growth.Why Choose praxipal? The healthcare sector faces a pressing challenge with a shortage of skilled professionals, leading to tens of thousands of unfilled positions annually. Our AI solution, Luna, empowers medical practices to alleviate staff workload and enhance patient care accessibility. With our recent $6.7M seed round from HV Capital, we are poised for explosive growth, and we invite you to be part of our success story.We pride ourselves on being a tech-driven company that values a compact, talent-rich team. Our work culture emphasizes speed, intensity, and collaboration. We believe in fostering connections, learning from each other, and growing together. You will work closely with esteemed colleagues like Julius and Daniel.

Join praxipal, where we are pioneering an AI-driven administrative workforce for healthcare aimed at alleviating the global shortage of medical personnel.Our medical assistants are crucial and deserve to focus on patient care rather than administrative tasks like managing callbacks, scheduling, and handling invoicing. This is why we developed Luna.Luna, our AI receptionist, efficiently manages and automates phone communications, earning the trust of over 100 medical practices. We are now expanding Luna's capabilities from voice interactions to comprehensive patient communication across all channels. Our vision is to evolve Luna into a fully-fledged AI solution that automates all administrative functions within medical practices, seamlessly integrated into existing systems.With backing from one of Europe’s premier investors, we are among the fastest-growing healthtech startups in Germany. Our diverse team includes alumni from Palantir, Amazon, SAP, the University of Cambridge, and the Hasso Plattner Institute.We are seeking a Senior Software Engineer focused on data integration to establish the technical foundation that will allow Luna to streamline workflows across numerous medical practices.

Join our dedicated team at europeanhomecaregmbh as a Psychologist (m/f/d) in Berlin. We are seeking an empathetic and skilled professional to provide mental health support and counseling services to our diverse clientele.

About Us - At praxipal, we are revolutionizing the healthcare workforce for the future. Our innovative AI receptionist, Luna, is already streamlining patient communication in medical practices today. As the leading provider in the dental sector, we have recently secured significant funding, positioning us to expand into various medical specialties. In your role as an Account Executive, you will not just be part of a sales team; you will redefine modern sales practices and manage the entire sales process from inception to completion.Why Choose praxipal? The healthcare sector faces a critical shortage of skilled professionals, leaving thousands of positions unfilled annually. This challenge is exacerbated by demographic shifts. Medical practices depend on our AI solution, Luna, to alleviate staff workloads and ensure accessible care for all. With our recent $6.7 million seed funding from HV Capital, we are poised for unprecedented growth, and we invite you to be part of this journey.As a tech-oriented organization, we emphasize a compact, high-performing team. We pride ourselves on our rapid and dynamic work pace, balanced with a strong sense of camaraderie. Our daily office presence fosters connection, learning, and collective growth.

D-ploy is a leading provider of IT and engineering solutions with projects spanning across Switzerland, Germany, Czech Republic, Austria, the United Kingdom, and the United States.We take pride in delivering exceptional and innovative services to numerous industry-leading clients. By fostering relationships and building trust within the IT community, we enhance our clients' IT productivity and contribute to the success and values of their organizations.We are currently seeking dedicated, adaptable, and solution-oriented individuals who wish to work onsite in Berlin and become integral members of a dynamically growing and international organization.Join us at D-ploy!