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Experience Level
Manager
About the job
Summary:
As the Team Lead for Customer Onboarding, you will oversee the onboarding pipeline for our clients. This role comprises 40% operational responsibilities, alongside strategic project management and team leadership. You will initiate and drive process improvements in close collaboration with other teams. Supported by our Head of Onboarding Max, who will guide your management development, you will ensure a seamless start for our customers. Start immediately or within three months.
Your Benefits:
Salary between €55,000 and €60,000
Matera Benefits: discounted membership for Urban Sports Club
Lunch vouchers
Public transport subsidy
30 vacation days + menstrual leave
Autonomous work with creative flexibility
Steep learning curve in a growing SaaS startup
A driven team where fun is also a priority :)
Your Role at Matera:
You will lead a team of 4 full-time employees and 3 students.
Collaborating closely with the Care and Product teams, you will advance process optimizations.
You will guarantee an efficient and high-quality onboarding experience (pipeline management, timelines, handovers, client satisfaction).
You will develop your team further, ensuring clear processes, prioritization, and strong performance.
Summary:As the Team Lead for Customer Onboarding, you will oversee the onboarding pipeline for our clients. This role comprises 40% operational responsibilities, alongside strategic project management and team leadership. You will initiate and drive process improvements in close collaboration with other teams. Supported by our Head of Onboarding Max, who wil…
Greetings! We appreciate your interest in joining us at Lightspeed HQ Are you on the lookout for an exciting new role? Or perhaps you’re casually exploring the job market? Either way, you’ve come to the right place!We are seeking a dynamic Team Lead to enhance our German Customer Implementation team in Berlin. In this pivotal position, you will oversee and guide a team of Implementation Consultants and Implementation Coordinators, responsible for the successful remote deployment of our innovative products and services.*** Please note that this role is based in Berlin, Germany. ***Your Key Responsibilities:Lead and mentor a team of Implementation Consultants, offering guidance, support, and training.Collaborate with cross-functional teams to enhance processes and optimize project efficiency.Serve as an escalation point for client issues, ensuring timely resolutions and a high level of client satisfaction.Be accountable for the performance of the DACH team, ensuring monthly and quarterly KPI and performance metric achievements.Continuously monitor and assess team performance against key performance indicators.Conduct regular coaching, feedback sessions, and performance reviews to foster continuous improvement and empower team members.Act as a customer advocate within Lightspeed, collaborating with other departments to identify common customer challenges and develop solutions.Work closely with department leadership to realize the long-term vision of the team.What You Bring to the Table:We are dedicated to ensuring that all customers are seamlessly onboarded to our platform, establishing early-stage customer satisfaction, trust, and product adoption. We are looking for an experienced candidate with the following qualifications:Minimum of 3 years in a leadership role.Hands-on experience in Customer Success, Onboarding, or Customer Support roles within B2B environments.A solid understanding of the customer journey and the significance of early-stage customer satisfaction.
About the Role:We are seeking a dynamic French-speaking Growth Marketing Lead (m/f/d) to spearhead the expansion of our Patolo pet insurance product across France. As a pivotal member of our French team, you will be instrumental in executing local marketing strategies that are focused, relevant, and impactful.In this capacity, you will collaborate directly with the Country Manager and engage closely with global marketing teams to align local market demands with compelling campaigns, experiments, and initiatives. Your mission transcends ownership of a single channel; you will serve as the vital link between local and global teams, enhancing our marketing effectiveness in the French market through focused efforts across content, creative, paid advertising, influencer collaborations, CRM strategies, website management, and conversion initiatives.This position is ideal for individuals with robust growth marketing instincts, a proactive approach, and a strong execution bias. You should excel at transforming concepts into actionable plans, conducting experiments, coordinating various stakeholders, and perpetually seeking avenues to enhance acquisition, conversion, and overall marketing impact.
Join Swarco as a Team Lead in our DevOps and IT Operations & Automation department. In this pivotal role, you will lead a dynamic team to optimize our IT operations and enhance automation processes. You will be responsible for driving innovation, ensuring operational excellence, and collaborating closely with other departments to support our mission of providing innovative traffic and mobility solutions.
Role overview Sixt SE seeks a Team Lead - Account Management (m/w/d) to join their Berlin office. This position focuses on building strong client relationships and ensuring the team delivers excellent service while achieving sales objectives. The Team Lead will guide a group responsible for managing key accounts and supporting ongoing business success. What you will do Provide leadership and daily support to the account management team Develop and implement strategies to boost client satisfaction and loyalty Track progress toward sales targets and encourage team performance Evaluate and refine account management processes for greater efficiency Identify new business opportunities within existing client accounts
Join Flix as an Onboarding Trainer (m/w/d) in Berlin, where you will play a pivotal role in shaping the future of our staff through effective training programs. Your expertise in delivering engaging training sessions will ensure our new employees are well-equipped to thrive in their roles. This position is ideal for passionate trainers who are dedicated to fostering a dynamic learning environment.
As the Team Lead for Quality Control, you will take on a pivotal role in ensuring the highest standards of product quality by conducting thorough quality inspections at our suppliers' facilities, particularly focusing on new developments.Your responsibilities will include enhancing and expanding our partnerships with manufacturers in China and Vietnam, which will require frequent travel to these locations.You will undertake the analysis and optimization of product assembly, design, and structure to achieve sustainable improvements in product quality.Systematic documentation of quality defects will be essential, alongside the development and implementation of practical improvement measures to ensure compliance with quality standards, technical specifications, and defined processes throughout the supply chain.Working closely with product development, procurement, and suppliers will be crucial in maintaining our defined quality benchmarks.You will also be responsible for the recruitment, training, and ongoing development of a local Quality Control team in China.
At Enpal, our mission is to have a solar panel on every roof, a storage system in every home, and an electric vehicle in every garage. We provide an integrated solution for decentralized energy, encompassing solar panels, battery storage, wall boxes, smart meters, and heat pumps. At the core of our operations is our AI-driven platform Enpal.One+, which intelligently networks thousands of systems, optimizing energy consumption and feed-in efficiently in the energy market.Are you ready to contribute to solutions that are more than just promises and deliver real quality of life to thousands of households daily? What you create at Enpal will provide clean energy tomorrow and sustainably change how we use energy.
Join our dynamic team at docplanner as a Technical Onboarding Specialist, where you will play a crucial role in guiding new users through our innovative platform. As a Werkstudent, you will have the opportunity to combine your academic knowledge with practical experience in a fast-paced environment.
At FlixTrain, we provide secure job opportunities with above-average salaries and excellent additional benefits. You have the chance to develop in a dynamic environment where your impact truly matters.As the Team Lead HR (m/w/d), you will oversee the operational HR functions at FlixTrain and actively drive its strategic development alongside the HR Manager. You will lead the People Operations and HR Business Partner team, ensuring smooth core HR processes and serving as a sparring partner for management and HR on strategic matters. In our hyper-growth environment, you will combine leadership, a hands-on mentality, and process strength.
auto1 is looking for a Team Lead to oversee the Real Estate & Branch Network division in Berlin. This position manages real estate operations and the branch network, aiming to improve performance and support growth. Role overview The Team Lead guides a group of professionals, ensuring projects support company strategy. Collaboration with other departments is a regular part of the work, with a focus on enhancing service quality and streamlining operations. What you will do Manage real estate activities and branch network performance Lead and support a dedicated team Align projects with strategic goals Work with different departments to improve services and processes
Managing expenditures shouldn't be burdensome. At Pleo, we are revolutionizing spend management with innovative solutions that make financial processes effortless, empowering, and highly effective for both finance teams and employees. Our mission is to help businesses 'go beyond' conventional spending methods.The term 'Pleo' signifies 'more than you’d expect', and adhering to this philosophy has driven our success over the last decade.As we navigate a crucial phase of our journey, every decision we make significantly influences our 40,000+ customers, our growth, and our collective achievements. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully challenging the norm, all while aiming high. With ambitious goals propelling us forward, we acknowledge that we are still learning and evolving—and that’s part of the excitement! Our team of over 850 diverse professionals from more than 100 nationalities is dedicated to shaping the future of business spending together.About the RoleWe are on the lookout for a German-speaking Onboarding Manager to join our Customer Experience (CX) Onboarding Team at Pleo. In this pivotal role, you will oversee the onboarding process, ensuring a smooth transition for our customers. This involves understanding their requirements, configuring our software, providing technical support, and managing the project from inception to completion—all with the goal of making our customers successful and referenceable. You will also play a key role in a project aimed at scaling our onboarding processes to enhance self-service capabilities. If you're passionate about delivering value quickly and continuously improving customer success from the outset, this is the perfect opportunity for you!Your Team and Reporting StructureYou will report to our CX Onboarding Manager and collaborate closely with teams in Sales, Adoption, and Account Management. Our tight-knit team of 8 is committed to providing an outstanding onboarding experience for our customers. Additionally, you will have opportunities to partner with Product teams to ensure the long-term scalability of our onboarding processes.Key ResponsibilitiesAs an Onboarding Manager, you will:Identify customer objectives, priorities, systems, and implementation plans.Coordinate project timelines, scope, resources, and integration requirements.Configure Pleo for users to ensure optimal use of the platform.
Sixt SE is looking for a Team Lead Telesales (m/w/d) in Berlin. This role guides a telesales team, driving outreach and sales performance that supports Sixt’s position in the mobility sector. Role overview The Team Lead Telesales manages a group of sales professionals, setting clear targets and ensuring the team meets its goals. Day-to-day, this position focuses on refining outreach strategies, supporting team development, and maintaining high standards for customer interactions. What you will do Lead and motivate a telesales team to reach sales targets Improve sales processes and strategies for stronger results Support team members in their development and daily activities Track performance and provide ongoing feedback Work to raise customer satisfaction with each interaction Requirements Background in telesales, ideally with team leadership experience Ability to inspire and guide a team Comfort with optimizing workflows and sales processes Strong commitment to customer service Interest in working in a sales-driven setting Location This position is based in Berlin.
Are you driven by a passion for renewable energy?Do you excel in dynamic, goal-oriented environments? If you're eager to leverage your expertise to cultivate a robust customer base that contributes to a sustainable future, we want to hear from you! Please note, C2-level proficiency in German is mandatory for this role. This position is fully on-site in Berlin.Your Responsibilities Lead and take full responsibility for the Account Manager Team (10+ AMs) across various European markets, fostering, mentoring, and motivating a high-performing, collaborative group. Your onboarding will involve immersing yourself in the role and managing a portfolio of clients directly. Advocate for the voice of the customer internally through effective account management. Initiate and drive upsell strategies in all markets, with net retention rate (NRR) as your guiding principle. Strategically design and execute initiatives that enhance departmental efficiency and performance. Consistently mentor the team to achieve new levels of success, participating in calls and providing actionable feedback.What Makes You Stand Out Extensive knowledge of B2B SaaS customer success and account management (5+ years) with a demonstrated ability to engage directly with clients. A natural leader, passionate about coaching and mentoring teams to achieve excellence. Proven experience in scaling operations and leading teams, preferably across multiple markets in fast-paced startup or scale-up settings. Background from a top-tier business school or technical field (e.g., industrial engineering). Previous exposure to the startup ecosystem or environments characterized by rapid growth. Strong motivation to effect change in the renewable energy sector and make a tangible positive impact. Excellent communication and relationship-building abilities. Fluent in English (C2 level) with strong communication skills.
About M-FilesM-Files is a pioneering company in Context-First Document Management, revolutionizing organizational workflows by ensuring that every document is instantly interpreted within its relevant context. Utilizing our distinctive Enterprise Knowledge Graph alongside Aino, our reliable AI orchestration layer, we empower businesses to minimize operational barriers, enhance productivity, and establish AI-ready infrastructures for the future. With over 6,000 clients worldwide, M-Files is reshaping how organizations collaborate, automate processes, and scale operations in the age of AI. Discover more at www.m-files.comYour MissionIn the role of Growth Marketing Manager for Germany & Austria, you will take charge of pipeline generation, regional activation, and the growth strategy across this key market. Collaborating closely with regional Sales Development Representatives (SDRs), Business Development Representatives (BDRs), Sales Leaders, and Account Executives (AEs), you will design, implement, and refine initiatives that produce high-quality leads and revenue growth.This highly collaborative position is commercially focused, playing a crucial role in achieving regional success. As a strategic partner to the sales team, you will ensure marketing efforts are not only driving demand but also actively facilitating pipeline advancement, deal acceleration, and revenue results.Key Responsibilities:Lead regional demand generation efforts in collaboration with Sales, SDRs, BDRs, and a designated regional digital marketing agency to develop and scale programs that consistently yield high-quality leads.Localize and tailor global marketing campaigns, messaging, and assets to ensure they resonate strongly and perform effectively in the DACH market.Manage a regional digital marketing agency, overseeing the successful execution of paid search and social media initiatives that enhance brand visibility, generate quality leads, and drive revenue.Support strategic partners in Germany and Austria alongside Partner Marketing Managers, planning and executing co-marketing initiatives that accelerate partner-contributed pipeline.Create targeted outreach and follow-up strategies with SDRs to increase conversion rates from leads to qualified opportunities.Assist Sales Leaders and AEs with insights, customized content, micro-campaigns, and account-specific marketing tactics to progress active deals.Deliver data-driven regional reporting on performance metrics, identifying successful strategies and areas for investment to maximize pipeline and revenue.Enhance brand visibility in the region by coordinating local content creation, customer testimonials, and in-market communications.Oversee the planning, budgeting, and execution of significant regional events (Trade shows, etc.) to bolster M-Files’ presence.
We are seeking a passionate and experienced Team Lead for our Real Estate Consulting division, specializing in Facility Management. In this role, you will be responsible for guiding a dynamic team, ensuring the delivery of exceptional consulting services to our clients. Your leadership will drive strategic initiatives and foster a collaborative environment that promotes innovation and excellence.
Überblick:Wir bei matera suchen einen motivierten Accounting Manager (m/w/d), der eine Leidenschaft für Buchhaltung mitbringt. Du kannst in unserem Berliner Büro arbeiten oder flexibel im Hybrid-Modus, in Vollzeit. Der Starttermin ist ab sofort oder innerhalb der nächsten vier Monate möglich.Deine Vorteile:Ein Einstiegsgehalt von bis zu 45.000 € mit klaren Entwicklungsperspektiven durch definierte Karrierewege.Vorteilhaftes Mitgliedschaftsangebot für den Urban Sports Club, Mittagessen-Gutscheine und einen Zuschuss für den öffentlichen Nahverkehr.Ein abwechslungsreicher Arbeitsalltag mit langfristigen Möglichkeiten zur beruflichen Weiterentwicklung.Ein wertschätzendes Umfeld, in dem auch der Spaß nicht zu kurz kommt. :)Deine Aufgaben bei Matera:Du bist verantwortlich für die Buchhaltung unserer Kunden und erhältst bei deinem Einstieg eine umfassende Schulung.Die Ergebnisse überträgst du in die Matera-Plattform und richtest diese individuell ein.Du gibst unseren Kunden einen Überblick über ihre aktuelle Buchhaltung und erklärst ihnen ihren Status.Du trägst zur Weiterentwicklung unserer Produkte bei, indem du Verbesserungsvorschläge an unser Produkt- und Technikteam einbringst.Wenn du neugierig geworden bist und einen tieferen Einblick in die Aufgaben erhalten möchtest, schau dir das Interview mit Jorge aus unserem Team an!
Join Us as a Growth Lead - At praxipal, we are pioneering the future of healthcare by building a skilled workforce equipped for tomorrow's challenges. Our innovative AI receptionist, Luna, is already transforming patient interactions in medical practices. As the leader in the dental sector and backed by a substantial $6.7 million seed funding from HV Capital, we're poised to expand into new medical specialties and markets. As the Growth Lead, you will be instrumental in architecting and scaling the growth initiatives that drive our expansion.Why Choose praxipal? The healthcare system is facing a critical shortage of skilled professionals, with thousands of positions unfilled each year. Our AI solution, Luna, alleviates staff workloads and enhances accessibility to care. We are experiencing rapid growth and are committed to making a significant impact in healthcare.We pride ourselves on being a tech-driven organization that values a lean, talented team. Collaboration is at the heart of our culture, and we believe in fostering connections, learning from each other, and growing together. In your role, you will work closely with Julius and other key team members.
Join our dynamic team at Insider One, where we empower marketing and customer engagement professionals to maximize their potential.About Insider OneInsider One is the leading platform that consolidates essential tools for marketing and customer engagement teams, enabling them to achieve unparalleled success.Founded with a vision to simplify access to cutting-edge technologies, we have grown into a powerhouse with over 1,500 talented individuals from more than 50 nationalities across 30 offices globally. Our platform, driven by AI and an integrated Customer Data Platform (CDP), seamlessly connects data, personalization, and journey orchestration across a vast array of native channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated one of the largest funding rounds in the industry, securing $500M in Series E funding led by General Atlantic, alongside esteemed investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We proudly serve over 2,000 customers, ranging from innovative startups to prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, and IKEA.Recognized as one of the few woman-founded, women-led B2B SaaS unicorns globally, Insider One is celebrated by customers and acknowledged by analysts for our leadership in providing comprehensive solutions for marketing and customer engagement teams. We invite you to explore our achievements and see why we are consistently ranked as a top vendor in our field.
Join our dynamic team at LGC Group as a Team Lead in Quality Control. In this pivotal role, you will oversee the quality control processes, ensuring that our products meet the highest standards of quality and compliance.As a leader, you will mentor and guide a team of quality control specialists, fostering a culture of continuous improvement and excellence. Your expertise will help us drive operational efficiency and maintain our reputation for top-notch quality.
Summary:As the Team Lead for Customer Onboarding, you will oversee the onboarding pipeline for our clients. This role comprises 40% operational responsibilities, alongside strategic project management and team leadership. You will initiate and drive process improvements in close collaboration with other teams. Supported by our Head of Onboarding Max, who wil…
Greetings! We appreciate your interest in joining us at Lightspeed HQ Are you on the lookout for an exciting new role? Or perhaps you’re casually exploring the job market? Either way, you’ve come to the right place!We are seeking a dynamic Team Lead to enhance our German Customer Implementation team in Berlin. In this pivotal position, you will oversee and guide a team of Implementation Consultants and Implementation Coordinators, responsible for the successful remote deployment of our innovative products and services.*** Please note that this role is based in Berlin, Germany. ***Your Key Responsibilities:Lead and mentor a team of Implementation Consultants, offering guidance, support, and training.Collaborate with cross-functional teams to enhance processes and optimize project efficiency.Serve as an escalation point for client issues, ensuring timely resolutions and a high level of client satisfaction.Be accountable for the performance of the DACH team, ensuring monthly and quarterly KPI and performance metric achievements.Continuously monitor and assess team performance against key performance indicators.Conduct regular coaching, feedback sessions, and performance reviews to foster continuous improvement and empower team members.Act as a customer advocate within Lightspeed, collaborating with other departments to identify common customer challenges and develop solutions.Work closely with department leadership to realize the long-term vision of the team.What You Bring to the Table:We are dedicated to ensuring that all customers are seamlessly onboarded to our platform, establishing early-stage customer satisfaction, trust, and product adoption. We are looking for an experienced candidate with the following qualifications:Minimum of 3 years in a leadership role.Hands-on experience in Customer Success, Onboarding, or Customer Support roles within B2B environments.A solid understanding of the customer journey and the significance of early-stage customer satisfaction.
About the Role:We are seeking a dynamic French-speaking Growth Marketing Lead (m/f/d) to spearhead the expansion of our Patolo pet insurance product across France. As a pivotal member of our French team, you will be instrumental in executing local marketing strategies that are focused, relevant, and impactful.In this capacity, you will collaborate directly with the Country Manager and engage closely with global marketing teams to align local market demands with compelling campaigns, experiments, and initiatives. Your mission transcends ownership of a single channel; you will serve as the vital link between local and global teams, enhancing our marketing effectiveness in the French market through focused efforts across content, creative, paid advertising, influencer collaborations, CRM strategies, website management, and conversion initiatives.This position is ideal for individuals with robust growth marketing instincts, a proactive approach, and a strong execution bias. You should excel at transforming concepts into actionable plans, conducting experiments, coordinating various stakeholders, and perpetually seeking avenues to enhance acquisition, conversion, and overall marketing impact.
Join Swarco as a Team Lead in our DevOps and IT Operations & Automation department. In this pivotal role, you will lead a dynamic team to optimize our IT operations and enhance automation processes. You will be responsible for driving innovation, ensuring operational excellence, and collaborating closely with other departments to support our mission of providing innovative traffic and mobility solutions.
Role overview Sixt SE seeks a Team Lead - Account Management (m/w/d) to join their Berlin office. This position focuses on building strong client relationships and ensuring the team delivers excellent service while achieving sales objectives. The Team Lead will guide a group responsible for managing key accounts and supporting ongoing business success. What you will do Provide leadership and daily support to the account management team Develop and implement strategies to boost client satisfaction and loyalty Track progress toward sales targets and encourage team performance Evaluate and refine account management processes for greater efficiency Identify new business opportunities within existing client accounts
Join Flix as an Onboarding Trainer (m/w/d) in Berlin, where you will play a pivotal role in shaping the future of our staff through effective training programs. Your expertise in delivering engaging training sessions will ensure our new employees are well-equipped to thrive in their roles. This position is ideal for passionate trainers who are dedicated to fostering a dynamic learning environment.
As the Team Lead for Quality Control, you will take on a pivotal role in ensuring the highest standards of product quality by conducting thorough quality inspections at our suppliers' facilities, particularly focusing on new developments.Your responsibilities will include enhancing and expanding our partnerships with manufacturers in China and Vietnam, which will require frequent travel to these locations.You will undertake the analysis and optimization of product assembly, design, and structure to achieve sustainable improvements in product quality.Systematic documentation of quality defects will be essential, alongside the development and implementation of practical improvement measures to ensure compliance with quality standards, technical specifications, and defined processes throughout the supply chain.Working closely with product development, procurement, and suppliers will be crucial in maintaining our defined quality benchmarks.You will also be responsible for the recruitment, training, and ongoing development of a local Quality Control team in China.
At Enpal, our mission is to have a solar panel on every roof, a storage system in every home, and an electric vehicle in every garage. We provide an integrated solution for decentralized energy, encompassing solar panels, battery storage, wall boxes, smart meters, and heat pumps. At the core of our operations is our AI-driven platform Enpal.One+, which intelligently networks thousands of systems, optimizing energy consumption and feed-in efficiently in the energy market.Are you ready to contribute to solutions that are more than just promises and deliver real quality of life to thousands of households daily? What you create at Enpal will provide clean energy tomorrow and sustainably change how we use energy.
Join our dynamic team at docplanner as a Technical Onboarding Specialist, where you will play a crucial role in guiding new users through our innovative platform. As a Werkstudent, you will have the opportunity to combine your academic knowledge with practical experience in a fast-paced environment.
At FlixTrain, we provide secure job opportunities with above-average salaries and excellent additional benefits. You have the chance to develop in a dynamic environment where your impact truly matters.As the Team Lead HR (m/w/d), you will oversee the operational HR functions at FlixTrain and actively drive its strategic development alongside the HR Manager. You will lead the People Operations and HR Business Partner team, ensuring smooth core HR processes and serving as a sparring partner for management and HR on strategic matters. In our hyper-growth environment, you will combine leadership, a hands-on mentality, and process strength.
auto1 is looking for a Team Lead to oversee the Real Estate & Branch Network division in Berlin. This position manages real estate operations and the branch network, aiming to improve performance and support growth. Role overview The Team Lead guides a group of professionals, ensuring projects support company strategy. Collaboration with other departments is a regular part of the work, with a focus on enhancing service quality and streamlining operations. What you will do Manage real estate activities and branch network performance Lead and support a dedicated team Align projects with strategic goals Work with different departments to improve services and processes
Managing expenditures shouldn't be burdensome. At Pleo, we are revolutionizing spend management with innovative solutions that make financial processes effortless, empowering, and highly effective for both finance teams and employees. Our mission is to help businesses 'go beyond' conventional spending methods.The term 'Pleo' signifies 'more than you’d expect', and adhering to this philosophy has driven our success over the last decade.As we navigate a crucial phase of our journey, every decision we make significantly influences our 40,000+ customers, our growth, and our collective achievements. We seek individuals who take pride in identifying customer needs, simplifying complex challenges, and respectfully challenging the norm, all while aiming high. With ambitious goals propelling us forward, we acknowledge that we are still learning and evolving—and that’s part of the excitement! Our team of over 850 diverse professionals from more than 100 nationalities is dedicated to shaping the future of business spending together.About the RoleWe are on the lookout for a German-speaking Onboarding Manager to join our Customer Experience (CX) Onboarding Team at Pleo. In this pivotal role, you will oversee the onboarding process, ensuring a smooth transition for our customers. This involves understanding their requirements, configuring our software, providing technical support, and managing the project from inception to completion—all with the goal of making our customers successful and referenceable. You will also play a key role in a project aimed at scaling our onboarding processes to enhance self-service capabilities. If you're passionate about delivering value quickly and continuously improving customer success from the outset, this is the perfect opportunity for you!Your Team and Reporting StructureYou will report to our CX Onboarding Manager and collaborate closely with teams in Sales, Adoption, and Account Management. Our tight-knit team of 8 is committed to providing an outstanding onboarding experience for our customers. Additionally, you will have opportunities to partner with Product teams to ensure the long-term scalability of our onboarding processes.Key ResponsibilitiesAs an Onboarding Manager, you will:Identify customer objectives, priorities, systems, and implementation plans.Coordinate project timelines, scope, resources, and integration requirements.Configure Pleo for users to ensure optimal use of the platform.
Sixt SE is looking for a Team Lead Telesales (m/w/d) in Berlin. This role guides a telesales team, driving outreach and sales performance that supports Sixt’s position in the mobility sector. Role overview The Team Lead Telesales manages a group of sales professionals, setting clear targets and ensuring the team meets its goals. Day-to-day, this position focuses on refining outreach strategies, supporting team development, and maintaining high standards for customer interactions. What you will do Lead and motivate a telesales team to reach sales targets Improve sales processes and strategies for stronger results Support team members in their development and daily activities Track performance and provide ongoing feedback Work to raise customer satisfaction with each interaction Requirements Background in telesales, ideally with team leadership experience Ability to inspire and guide a team Comfort with optimizing workflows and sales processes Strong commitment to customer service Interest in working in a sales-driven setting Location This position is based in Berlin.
Are you driven by a passion for renewable energy?Do you excel in dynamic, goal-oriented environments? If you're eager to leverage your expertise to cultivate a robust customer base that contributes to a sustainable future, we want to hear from you! Please note, C2-level proficiency in German is mandatory for this role. This position is fully on-site in Berlin.Your Responsibilities Lead and take full responsibility for the Account Manager Team (10+ AMs) across various European markets, fostering, mentoring, and motivating a high-performing, collaborative group. Your onboarding will involve immersing yourself in the role and managing a portfolio of clients directly. Advocate for the voice of the customer internally through effective account management. Initiate and drive upsell strategies in all markets, with net retention rate (NRR) as your guiding principle. Strategically design and execute initiatives that enhance departmental efficiency and performance. Consistently mentor the team to achieve new levels of success, participating in calls and providing actionable feedback.What Makes You Stand Out Extensive knowledge of B2B SaaS customer success and account management (5+ years) with a demonstrated ability to engage directly with clients. A natural leader, passionate about coaching and mentoring teams to achieve excellence. Proven experience in scaling operations and leading teams, preferably across multiple markets in fast-paced startup or scale-up settings. Background from a top-tier business school or technical field (e.g., industrial engineering). Previous exposure to the startup ecosystem or environments characterized by rapid growth. Strong motivation to effect change in the renewable energy sector and make a tangible positive impact. Excellent communication and relationship-building abilities. Fluent in English (C2 level) with strong communication skills.
About M-FilesM-Files is a pioneering company in Context-First Document Management, revolutionizing organizational workflows by ensuring that every document is instantly interpreted within its relevant context. Utilizing our distinctive Enterprise Knowledge Graph alongside Aino, our reliable AI orchestration layer, we empower businesses to minimize operational barriers, enhance productivity, and establish AI-ready infrastructures for the future. With over 6,000 clients worldwide, M-Files is reshaping how organizations collaborate, automate processes, and scale operations in the age of AI. Discover more at www.m-files.comYour MissionIn the role of Growth Marketing Manager for Germany & Austria, you will take charge of pipeline generation, regional activation, and the growth strategy across this key market. Collaborating closely with regional Sales Development Representatives (SDRs), Business Development Representatives (BDRs), Sales Leaders, and Account Executives (AEs), you will design, implement, and refine initiatives that produce high-quality leads and revenue growth.This highly collaborative position is commercially focused, playing a crucial role in achieving regional success. As a strategic partner to the sales team, you will ensure marketing efforts are not only driving demand but also actively facilitating pipeline advancement, deal acceleration, and revenue results.Key Responsibilities:Lead regional demand generation efforts in collaboration with Sales, SDRs, BDRs, and a designated regional digital marketing agency to develop and scale programs that consistently yield high-quality leads.Localize and tailor global marketing campaigns, messaging, and assets to ensure they resonate strongly and perform effectively in the DACH market.Manage a regional digital marketing agency, overseeing the successful execution of paid search and social media initiatives that enhance brand visibility, generate quality leads, and drive revenue.Support strategic partners in Germany and Austria alongside Partner Marketing Managers, planning and executing co-marketing initiatives that accelerate partner-contributed pipeline.Create targeted outreach and follow-up strategies with SDRs to increase conversion rates from leads to qualified opportunities.Assist Sales Leaders and AEs with insights, customized content, micro-campaigns, and account-specific marketing tactics to progress active deals.Deliver data-driven regional reporting on performance metrics, identifying successful strategies and areas for investment to maximize pipeline and revenue.Enhance brand visibility in the region by coordinating local content creation, customer testimonials, and in-market communications.Oversee the planning, budgeting, and execution of significant regional events (Trade shows, etc.) to bolster M-Files’ presence.
We are seeking a passionate and experienced Team Lead for our Real Estate Consulting division, specializing in Facility Management. In this role, you will be responsible for guiding a dynamic team, ensuring the delivery of exceptional consulting services to our clients. Your leadership will drive strategic initiatives and foster a collaborative environment that promotes innovation and excellence.
Überblick:Wir bei matera suchen einen motivierten Accounting Manager (m/w/d), der eine Leidenschaft für Buchhaltung mitbringt. Du kannst in unserem Berliner Büro arbeiten oder flexibel im Hybrid-Modus, in Vollzeit. Der Starttermin ist ab sofort oder innerhalb der nächsten vier Monate möglich.Deine Vorteile:Ein Einstiegsgehalt von bis zu 45.000 € mit klaren Entwicklungsperspektiven durch definierte Karrierewege.Vorteilhaftes Mitgliedschaftsangebot für den Urban Sports Club, Mittagessen-Gutscheine und einen Zuschuss für den öffentlichen Nahverkehr.Ein abwechslungsreicher Arbeitsalltag mit langfristigen Möglichkeiten zur beruflichen Weiterentwicklung.Ein wertschätzendes Umfeld, in dem auch der Spaß nicht zu kurz kommt. :)Deine Aufgaben bei Matera:Du bist verantwortlich für die Buchhaltung unserer Kunden und erhältst bei deinem Einstieg eine umfassende Schulung.Die Ergebnisse überträgst du in die Matera-Plattform und richtest diese individuell ein.Du gibst unseren Kunden einen Überblick über ihre aktuelle Buchhaltung und erklärst ihnen ihren Status.Du trägst zur Weiterentwicklung unserer Produkte bei, indem du Verbesserungsvorschläge an unser Produkt- und Technikteam einbringst.Wenn du neugierig geworden bist und einen tieferen Einblick in die Aufgaben erhalten möchtest, schau dir das Interview mit Jorge aus unserem Team an!
Join Us as a Growth Lead - At praxipal, we are pioneering the future of healthcare by building a skilled workforce equipped for tomorrow's challenges. Our innovative AI receptionist, Luna, is already transforming patient interactions in medical practices. As the leader in the dental sector and backed by a substantial $6.7 million seed funding from HV Capital, we're poised to expand into new medical specialties and markets. As the Growth Lead, you will be instrumental in architecting and scaling the growth initiatives that drive our expansion.Why Choose praxipal? The healthcare system is facing a critical shortage of skilled professionals, with thousands of positions unfilled each year. Our AI solution, Luna, alleviates staff workloads and enhances accessibility to care. We are experiencing rapid growth and are committed to making a significant impact in healthcare.We pride ourselves on being a tech-driven organization that values a lean, talented team. Collaboration is at the heart of our culture, and we believe in fostering connections, learning from each other, and growing together. In your role, you will work closely with Julius and other key team members.
Join our dynamic team at Insider One, where we empower marketing and customer engagement professionals to maximize their potential.About Insider OneInsider One is the leading platform that consolidates essential tools for marketing and customer engagement teams, enabling them to achieve unparalleled success.Founded with a vision to simplify access to cutting-edge technologies, we have grown into a powerhouse with over 1,500 talented individuals from more than 50 nationalities across 30 offices globally. Our platform, driven by AI and an integrated Customer Data Platform (CDP), seamlessly connects data, personalization, and journey orchestration across a vast array of native channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated one of the largest funding rounds in the industry, securing $500M in Series E funding led by General Atlantic, alongside esteemed investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We proudly serve over 2,000 customers, ranging from innovative startups to prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, and IKEA.Recognized as one of the few woman-founded, women-led B2B SaaS unicorns globally, Insider One is celebrated by customers and acknowledged by analysts for our leadership in providing comprehensive solutions for marketing and customer engagement teams. We invite you to explore our achievements and see why we are consistently ranked as a top vendor in our field.
Join our dynamic team at LGC Group as a Team Lead in Quality Control. In this pivotal role, you will oversee the quality control processes, ensuring that our products meet the highest standards of quality and compliance.As a leader, you will mentor and guide a team of quality control specialists, fostering a culture of continuous improvement and excellence. Your expertise will help us drive operational efficiency and maintain our reputation for top-notch quality.
