About the job
Join our dynamic team at Kia of Billings as we expand our state-of-the-art dealership in the heart of Billings, MT! If you possess the ambition and drive, we offer a rewarding career with exceptional earning potential.
Position Overview: Sales Associate
The Sales Associate plays a crucial role in delivering outstanding customer service by guiding clients in selecting vehicles that fit their needs and ensuring satisfaction throughout the entire sales process.
Key Responsibilities:
- Acquire in-depth knowledge of vehicle characteristics, capabilities, and features.
- Assist customers in identifying their needs and matching them with appropriate vehicle models.
- Demonstrate vehicle features through detailed explanations and test drives while addressing warranty and service inquiries.
- Cultivate relationships with customers by maintaining rapport and managing a customer database.
- Welcome walk-ins and engage with potential customers at community events.
- Facilitate sales by addressing customer objections, negotiating prices, and closing deals.
- Ensure customer satisfaction by providing thorough vehicle delivery and feature reviews.
- Participate in promotional sales events.
- Keep abreast of market trends, competitor activities, and product developments.
- Enhance product knowledge through company-provided educational opportunities.
