Dynamic Account Manager at Transform9 | Birmingham, Alabama

At Transform9, we are committed to revolutionizing healthcare access and redefining patient-provider interactions. Our cutting-edge conversational agent platform enhances the way patients connect with healthcare professionals, ensuring prompt assistance while eliminating the hassles of conventional communication methods. As we continue to pursue our mission of improving healthcare accessibility, we invite an enthusiastic Account Manager to become a vital part of our innovative team. In this pivotal role, you will serve as the primary liaison for our clients, guaranteeing exceptional service while utilizing our platform to enrich their experiences. Your ability to foster and maintain robust relationships with existing clients will be essential as you identify their needs and challenges, providing customized solutions that elevate patient engagement and optimize operational efficiency.Key ResponsibilitiesAct as the main point of contact between Transform9 and assigned clients, building strong relationships to comprehend their objectives and requirements.Oversee the onboarding process for clients, ensuring a seamless transition onto the Transform9 platform.Deliver ongoing support and training to clients, empowering them to fully leverage our conversational agent to enhance patient communication.Track account performance, gather insights, and proactively resolve any emerging issues or challenges.Collaborate with sales and product teams to relay client feedback and contribute to product enhancements for superior solutions.Identify opportunities for account growth and expansion, including upselling additional features or services.

Transform9 is revolutionizing healthcare communication through the development of an innovative conversational agent platform designed to enhance interactions between patients and healthcare providers. Our dedication to improving patient access to care propels us to consistently innovate and create outstanding technology solutions. We are currently in search of a Senior Software Engineer to become an integral part of our dynamic engineering team. In this pivotal role, you will design, develop, and maintain essential components of our platform, collaborating closely with cross-functional teams to deliver high-quality software that fulfills user needs and aligns with our strategic objectives. Bring your expertise and enthusiasm for technology to join us in transforming healthcare access!ResponsibilitiesDesign and implement scalable and maintainable software solutions for our conversational agent platform.Collaborate with product managers, designers, and fellow engineers to define system architecture and functional requirements.Write clean, efficient, and well-documented code that adheres to industry best practices and coding standards.Engage in code reviews, providing constructive feedback and promoting engineering excellence within the team.Troubleshoot and debug applications, promptly resolving issues to ensure optimal system performance.Stay informed about emerging technologies and industry trends, applying relevant advancements to enhance our platform.Mentor junior engineers by offering guidance on technical challenges and career development.

Transform9 is dedicated to revolutionizing access to healthcare services by fostering swift, reliable, and human-centric patient interactions. We envision a healthcare entry point that is as effective as the care itself, eliminating the frustrations of long hold times, appointment scheduling challenges, and the complexities of healthcare navigation. Our advanced conversational agent platform adeptly handles high-volume patient communications for medical practices, efficiently answering calls, scheduling appointments, directing inquiries, and resolving common patient requests. By seamlessly integrating with practice management systems and adapting to real-world workflows, we minimize missed calls, reduce wait times, and enhance experiences for both patients and healthcare professionals. As we continue to expand rapidly, we are eager to partner with innovative practices to transform fragile call systems into dependable, always-available access. We are looking for an enthusiastic Enterprise Account Executive who aligns with our mission to enhance care accessibility and is eager to make a significant impact in the healthcare sector while contributing to a team that values execution, ownership, and tangible results on our transformative journey.

Transform9 is pioneering the future of healthcare communication with our cutting-edge conversational agent platform, designed to enhance patient engagement and facilitate access to care. We are on the lookout for a skilled Integration Engineer to become an integral part of our dynamic technical team. In this role, you will design, develop, and implement integrations between the Transform9 platform and various healthcare systems. Collaborating closely with clients, product teams, and engineering, you will ensure seamless data exchange and interoperability, thereby supporting the efficient adoption of our platform.ResponsibilitiesDesign and maintain integrations between the Transform9 platform and external healthcare systems, including EHRs, CRMs, and other third-party applications.Engage with clients and internal teams to understand integration needs and create tailored solutions.Diagnose, debug, and resolve integration issues promptly and effectively.Ensure adherence to data security, privacy, and compliance with healthcare regulations throughout integration processes.Create comprehensive documentation for integration processes, APIs, and workflows for both internal and client use.Contribute to the ongoing enhancement of integration tools and methodologies.

At transform9, we are leading the way in revolutionizing healthcare communication with our state-of-the-art conversational agent platform. As our organization expands, we are on the lookout for a talented Full-Cycle Recruiter to enhance our talent acquisition team. In this pivotal role, you will oversee the entire recruiting life cycle, from sourcing exceptional candidates to successfully onboarding new team members. Your contributions will be essential in attracting top-tier talent who resonate with our mission to enhance healthcare accessibility and improve patient experiences. Your proficiency in recruitment strategies, candidate evaluation, and relationship management will empower us to cultivate a robust, diverse team committed to our vision.Key ResponsibilitiesOversee comprehensive recruitment processes, which encompass sourcing, screening, interviewing, and onboarding candidates for a variety of roles within the organization.Formulate and execute effective sourcing strategies to attract a diverse and qualified candidate pool.Conduct thorough interviews and assessments to evaluate candidates’ skills, experience, and alignment with our culture.Work closely with hiring managers to grasp their requirements and define role specifications for optimal candidate selection.Maintain precise records of the recruitment process and provide regular progress updates to stakeholders.Enhance the transform9 employer brand through various channels and networking opportunities to draw in top talent.

Join Transform9, where we are revolutionizing healthcare access and enhancing patient communication with our cutting-edge conversational agent platform. Our goal is to deliver seamless experiences for patients and healthcare professionals alike. We are currently looking for a skilled Site Reliability Engineer to safeguard the health, performance, and reliability of our systems. In this pivotal role, you will collaborate with our development and operations teams to design and maintain a scalable infrastructure, automate processes, and improve service availability. Your expertise will play a crucial role in fostering a robust environment that supports our ambitious growth in the healthcare industry.ResponsibilitiesDesign, implement, and sustain scalable and reliable systems that support the Transform9 platform and its services.Monitor system performance, manage incidents, and troubleshoot issues to guarantee optimal uptime and reliability.Construct and oversee CI/CD pipelines to facilitate smooth deployments and automate workflows.Work with development teams to establish best practices in system architecture, deployment, and monitoring.Implement observability solutions to gain insights into system performance and user experience.Participate in on-call rotations to react to system alerts, conduct root cause analyses, and execute remediation strategies.

Join Alabama Oncology as a dedicated Medical Assistant in a dynamic full-time floating role working alongside surgeons at our STVB & Grandview locations. This is a fantastic opportunity for individuals aiming to enhance their careers in the medical field. In this position, you will provide crucial administrative and clerical support to physicians and management staff, ensuring a seamless patient experience. Your responsibilities will involve preparing all necessary documentation prior to patient visits, warmly welcoming patients, and managing follow-up appointment details. Administering injections to patientsCoordinating and scheduling surgical appointmentsManaging email and mail correspondence effectivelyOrdering tests and performing phlebotomy triageCompleting medical data entry and processing for the Merit-Based Incentive Payment SystemOrdering oncotype testing as necessaryRooming patients while addressing their needsEnsuring cleanliness and readiness of patient rooms for upcoming visitsScanning and managing medical recordsCreating patient packets for daily appointmentsFacilitating return appointments with physiciansReturning patient calls when requiredObtaining external medical records for patientsPerforming any additional duties as assigned.

Join our dedicated team at the Grandview Clinic, where we prioritize patient care and high-quality laboratory services.Position OverviewAs a Phlebotomist/Lab Technician under direct supervision, you will play a vital role in the healthcare process by collecting and processing patient specimens. You will ensure accurate documentation of results in accordance with established protocols. Additionally, you will assist in specimen analysis, equipment maintenance, and adherence to quality control standards while upholding safety procedures. Your contribution will be essential in maintaining efficient patient flow.Key ResponsibilitiesCollect specimens from patients as ordered and ensure proper documentation.Maintain comprehensive records including accessioning logs, test reports, quality control logs, and equipment maintenance records.Conduct analysis on chemistry, hematology, and immunology specimens as directed.Manage inventory of supplies and verify their viability prior to usage.Assist in laboratory testing procedures and coordinate with reference labs for tests not performed in-house.Process lab orders and results, ensuring timely charting of patient results.Organize and maintain daily paperwork, including lab and maintenance logs.Facilitate blood product transfusions as per physician orders.Operate and maintain laboratory equipment in compliance with CLIA guidelines.Perform regular maintenance on lab instruments as required.Implement safety and quality assurance standards, ensuring compliance with OSHA regulations.Maintain a clean and organized laboratory workspace.Execute phlebotomy and sample collection procedures as needed.Safeguard the confidentiality of patient and staff information.

Join our dedicated team at St. Vincent's Clinic as a Pharmacy Technician, playing a pivotal role in patient care within the ambulatory oncology setting. Position Overview The Pharmacy Technician is instrumental in the safe preparation, compounding, dispensing, and distribution of both sterile and non-sterile hazardous medications. Responsibilities include managing hazardous waste, maintaining thorough documentation, and overseeing inventory management. Key Responsibilities: Ensure the safe preparation and dispensing of intravenous hazardous and non-hazardous medications.Utilize appropriate personal protective equipment (PPE) and comply with regulatory standards for hazardous drug handling.Participate in the evaluation and implementation of Closed System Transfer Devices (CSTDs) for hazardous medication preparation.Complete comprehensive training in the storage, handling, and disposal of hazardous drugs per employer, state, and national guidelines, with competency reassessment every 12 months.Assist in spill control and exposure treatment protocols for hazardous drug incidents.Support CADD pump preparation upon demonstrating proficiency.Contribute to investigational drug management, including inventory tracking and preparation of investigational products for dispensing.Monitor compliance with policies to minimize medication waste and optimize drug use.Conduct daily purchasing activities and liaise with vendors and group purchasing organizations.Implement inventory control strategies to reduce expired products and ensure optimal medication turnover.Exercise caution when receiving hazardous substances, adhering to specific shipping and handling requirements.Assist with drug shortage management and explore alternative product procurement.Utilize information technology resources to enhance operational efficiency.

Position OverviewAs a Registered Nurse in the Clinical Oncology setting at St. Vincent’s Clinic, you will play a pivotal role in providing exceptional nursing care to patients. This position requires a comprehensive understanding of the diverse patient population, including late adolescents, adults, and the elderly.Directly assist physicians during examinations and procedures while ensuring a smooth patient flow within the clinic.Accurately record vital patient information such as vital signs, height, weight, allergies, and medication updates.Uphold strict disinfection and safety protocols.Continuously monitor and evaluate changes in patient conditions, responding appropriately as needed.Exhibit proficiency in the use and maintenance of ambulatory infusion pumps.Assist in dose modifications based on comprehensive assessments.Load treatment plans, manage prescriptions, and coordinate specialty testing.Conduct patient triage and rooming processes efficiently.Schedule appointments and assist with prior authorizations as necessary.Provide guidance to patients regarding chemotherapy processes.Evaluate patients for any changes in condition, including abnormal lab results, drug reactions, and initiate appropriate interventions.Maintain up-to-date knowledge of reimbursement procedures and ensure all chemotherapy charge forms are completed accurately.Facilitate dose adjustments by consulting treatment protocols and discussing modifications with physicians.Administer medications and blood products accurately, following the correct protocols for dosage and administration techniques.Demonstrate technical proficiency in administering chemotherapy and other medications, including venipuncture and central line access.Program and instruct patients on the use of portable infusion pumps for home care.Document all nursing assessments, patient education, and medication administration in patient charts.Communicate relevant information and interventions to the supervising physician.Ensure accuracy in nursing charges on patient fee slips.Serve as a resource for medical assistants within the clinic.Handle patient phone inquiries and document pertinent information.Perform additional duties as assigned.

About the RoleAlabama Oncology is seeking a dedicated Registered Nurse to join our team at St. Vincent's Birmingham Clinic. In this pivotal role, you will provide direct assistance to physicians within a Clinical Oncology environment, ensuring that patients receive the highest standard of care. Our ideal candidate will possess a comprehensive understanding of various patient demographics, including late adolescents, adults, middle-aged, and elderly patients.Assist physicians during examinations and procedures while ensuring efficient patient flow in the clinic.Record essential patient information, including vital signs, allergies, and medication changes.Adhere to rigorous disinfection protocols and maintain a clean working environment.Monitor and evaluate changes in patient conditions, responding appropriately.Demonstrate proficiency in the use and maintenance of ambulatory infusion pumps.Facilitate dose modifications and load treatment plans while managing prescription orders and specialty testing.Room and triage patients effectively, ensuring their comfort and safety.Schedule patient appointments and assist with prior authorizations as needed.Provide counseling to patients undergoing chemotherapy.Assess patients for significant changes in their condition, including abnormal lab results and drug reactions, and take necessary actions.Maintain up-to-date knowledge of reimbursement processes and ensure accurate completion of chemotherapy charge forms.Administer medications and blood products accurately, following all protocols.Exhibit technical skills in administering chemotherapy, including venipuncture and central line access.Program and instruct patients and caregivers on the use of portable infusion pumps for home use.Document nursing assessments, patient education, and medication administration in patient charts.Communicate effectively with physicians regarding patient care and any interventions taken.Ensure accuracy in nursing charges on patient fee slips.Act as a resource for medical assistants and triage patient inquiries as necessary.Perform additional duties as assigned.

Join Our Team at Alabama OncologyAre you passionate about ensuring timely payments and helping patients navigate their financial responsibilities? Alabama Oncology is looking for a dedicated Accounts Receivable Follow-Up Specialist to join our Birmingham team. In this role, you will be responsible for following up on outstanding accounts, resolving billing issues, and providing exceptional support to our patients and their families.

Join our dedicated team at Vohra Wound Physicians, where we are committed to providing exceptional care to our patients. As a valued physician, you will have the opportunity to make a significant impact in the lives of those we serve. Our innovative approach to wound care ensures that you will be working with the latest techniques and technologies in the field.We offer a supportive environment that fosters professional growth and development. Our physicians enjoy a collaborative atmosphere where sharing knowledge and expertise is encouraged. If you are passionate about healing and patient care, we would love to hear from you!

Position Overview:Join Arby’s as an Assistant General Manager in Birmingham, Alabama, where you will collaborate with the General Manager to oversee all facets of daily restaurant operations. This role emphasizes food quality, exceptional guest service, and high-performing team dynamics. As a hands-on leader, you will have the chance to advance into a General Manager position.Key Responsibilities:Support the General Manager in managing all restaurant operations.Inspire and lead team members to provide exemplary guest service.Assist in staffing, training, and fostering employee growth.Ensure adherence to company policies, procedures, and food safety regulations.Help with inventory management, cost control, and labor scheduling.Monitor shift performance and swiftly address any issues that arise.Maintain a clean, organized, and efficient restaurant environment.Act as the General Manager during their absence.

Transform9 is leading the charge in transforming healthcare accessibility and patient communication through our innovative conversational agent platform. Our mission is to ensure seamless connections between patients and healthcare providers, enhancing both access and overall experience. We are in search of a committed Technical Support Engineer to become an integral part of our team, playing a crucial role in providing outstanding support to our clients and their users. In this role, you will troubleshoot technical concerns, deliver solutions, and guarantee the smooth functioning of our platform for healthcare professionals and patients alike. You will collaborate closely with our development and product teams to identify and resolve bugs while also contributing to the enhancement of our support documentation and resources.Key ResponsibilitiesAct as the primary contact for technical support inquiries from clients, resolving issues in an efficient and professional manner.Troubleshoot and diagnose technical challenges related to the Transform9 platform and its integration within client systems.Provide prompt and effective solutions to boost user satisfaction and uphold high service levels.Document support tickets, track issues, and communicate clear updates to clients throughout the resolution process.Work with internal teams to escalate issues and give feedback on platform functionality for continuous enhancement.Assist in the creation and upkeep of support materials, FAQs, and training resources for client teams.

At transform9, we are dedicated to revolutionizing healthcare accessibility and improving patient engagement through our cutting-edge conversational agent platform. Our mission is to facilitate seamless communication between patients and healthcare providers, empowering patients to navigate their healthcare journeys with ease. To support our expanding clientele and guarantee successful platform adoption, we are looking for an enthusiastic Implementation Manager or Associate. In this pivotal role, you will assist clients during the onboarding process, ensuring they fully grasp how to effectively utilize our platform to meet their operational requirements. You will work closely with both clients and internal teams to customize implementation strategies that streamline integration and foster a positive user experience.Key ResponsibilitiesLead the onboarding process for new clients, ensuring they gain a thorough understanding of our platform’s features and functionalities.Develop tailored implementation strategies based on client needs and workflows to ensure a seamless transition.Coordinate with cross-functional teams to ensure successful platform integrations and resolve any technical challenges.Deliver training and resources to clients and their teams to maximize the benefits of the conversational agent platform.Track project progress, manage timelines, and ensure that milestones are achieved during the implementation stage.Collect client feedback throughout and after implementation to continuously enhance the onboarding experience.

Join Verinext as a Senior Account Executive, where you will play a pivotal role in driving client relationships and expanding our market presence. As a key member of our sales team, you will leverage your expertise to develop strategic plans that align with client goals and ensure exceptional service delivery. If you're passionate about technology solutions and thrive in a dynamic environment, we want to hear from you!

Join Deliveroo as an Account Manager in our vibrant Birmingham office. In this role, you'll manage key client relationships, ensuring they receive outstanding service while growing their accounts. You will be at the forefront of our mission to deliver exceptional dining experiences to customers by collaborating with various stakeholders within the company.

Position Overview:Join us as a General Manager at Arby’s, where you will be at the forefront of creating outstanding dining experiences. Your leadership will empower your team to excel in operational performance and drive both sales and profitability. You will oversee all facets of restaurant management, including team development, customer satisfaction, food safety, and financial outcomes.Key Responsibilities:Direct daily operations of the restaurantRecruit, onboard, train, and mentor team members and shift leadersGuarantee exceptional service and food quality for all guestsOversee inventory management, food costs, labor, and operational expendituresEnsure adherence to Arby’s brand standards, policies, and proceduresMaintain a safe, clean, and sanitary environment for both guests and employeesConduct performance appraisals and implement corrective action plans as necessaryDevelop and manage staff schedules to optimize labor while maintaining service excellenceAnalyze sales data and implement strategies to enhance performanceExemplify professionalism, punctuality, and appearance in all aspects of the role

At transform9, we are revolutionizing the way healthcare communication happens through our cutting-edge conversational agent platform, which facilitates seamless interactions between patients and healthcare providers. As we embark on an exciting journey of growth and expansion within the healthcare sector, we are on the lookout for an exceptionally organized and strategic Chief of Staff to join our executive leadership team. In this pivotal role, you will collaborate closely with the CEO and other executives to enhance operational efficiency, coordinate strategic initiatives, and oversee key projects that are vital to our mission. Your contributions will be crucial in nurturing a collaborative culture, ensuring alignment with our strategic goals, and promoting effective communication throughout the organization.ResponsibilitiesServe as a trusted advisor to the CEO and executive team, offering strategic insights and recommendations to aid in decision-making.Coordinate and oversee cross-departmental initiatives to ensure synergy with the company’s strategic objectives.Facilitate effective communication and collaboration across teams, ensuring that all employees are engaged and informed about the company’s mission.Manage project oversight for essential strategic initiatives, monitoring progress and adapting plans as necessary.Conduct research and analysis to inform strategic planning, identifying opportunities for operational enhancements and growth.Assist in the preparation of materials for boards, leadership meetings, and other strategic discussions, ensuring clarity and focus.Foster a positive organizational culture, driving engagement, accountability, and performance across the company.