Deskside Support Technician

Join our team at Artech Information Systems LLC as a Deskside Support Technician in Boston! In this dynamic role, you will be the first point of contact for IT support, assisting users with hardware and software issues, and ensuring a smooth technological experience.

Join Our Team as an IT Litigation Support TechnicianEmployment Type: Full Time, Mid LevelDepartment: Information TechnologyContact Government Services is actively seeking a dedicated IT Litigation Support Technician to join our team at the United States Attorney's Office. In this pivotal role, you will provide essential technical and analytical support related to litigation processes. Your expertise will be crucial in ensuring that our legal teams have the technological resources they need to succeed.At CGS, we pride ourselves on assembling a team of motivated, skilled, and innovative professionals who tackle some of the government’s most pressing challenges using advanced technology. We are looking for individuals who are eager to contribute to government innovation, thrive in collaborative environments, and possess a keen ability to anticipate the needs of others. We provide a supportive workplace that encourages professional growth through various learning opportunities.Key Responsibilities:- Coordinate litigation support services, including trial preparation and presentation, ensuring responsiveness to customer needs. Work closely with the district's designated "Litigation Support Coordinator" to perform these services. Install, configure, and maintain litigation support equipment; develop standards and procedures for applications; and collaborate with other agencies involved in litigation activities.- Administer litigation support systems, including testing, quality assurance, configuration, installation, implementation, and maintenance of resources used for data, voice, and video transmission.- Ensure systems are available, functional, and efficient.- Install new or modified litigation support hardware and software.- Troubleshoot and resolve hardware/software interoperability issues.- Maintain and manage the inventory of litigation support equipment.- Uphold systems security by ensuring the confidentiality, integrity, and availability of systems, networks, and data through effective security programs, policies, and procedures.- Implement measures to ensure the reliability and accessibility of litigation support systems and defend against unauthorized access.

As an IT Field Service Technician at stemxpert1, you will play a crucial role in providing technical support and services to our clients across various locations. Your expertise will ensure that our IT systems are functioning optimally, and you will be the frontline representative of our company, showcasing our commitment to excellence.You will be responsible for troubleshooting hardware and software issues, performing installations and upgrades, and maintaining equipment. This role requires a proactive approach to solving problems and a dedication to delivering high-quality service.

Datadog is seeking an IT Support Technician Intern based in Boston, Massachusetts. This internship provides hands-on experience working with a technology-focused team to support internal staff and keep daily IT operations running smoothly. Role overview Interns work closely with the IT team to solve technical issues and contribute to ongoing improvements in the company’s IT environment. The position centers on practical, real-world support in a busy office setting. What you will do Troubleshoot hardware and software problems for internal users Assist with routine IT operations and processes Provide prompt technical support to staff throughout the company

Are you passionate about making a difference in the lives of children with autism? We are seeking dedicated and enthusiastic individuals to join our team as Registered Behavior Technicians (RBT). In this rewarding role, you will work closely with children, implementing tailored behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA). Your responsibilities will include utilizing evidence-based practices to teach essential communication, social, and daily living skills while actively working to reduce challenging behaviors. We believe that every child has the potential for growth, and your work will significantly contribute to their development. We value compassion, patience, and teamwork in our ideal candidates. No prior experience is necessary, as we provide comprehensive training to equip you with the skills and knowledge needed to succeed in this role. However, you must be physically capable of engaging with children in various activities, such as standing, walking, and lifting up to 50 pounds. At the end of each day, you will feel fulfilled knowing you have positively impacted the lives of children and their families. Join us in our mission to transform lives for the better. Apply today to start your journey as a Behavior Technician with Centria Autism!

Are you passionate about making a positive impact in the lives of children with autism? Join our dedicated team at Centria Autism as a Behavior Technician!In this rewarding role, you’ll work closely with children, implementing personalized behavior intervention plans guided by a certified Board Certified Behavior Analyst (BCBA). You'll employ evidence-based strategies to enhance communication, social skills, and daily living abilities, while also addressing challenging behaviors.We seek individuals who are not only enthusiastic about helping children reach their full potential but are also patient and compassionate team players. No prior experience is necessary, as we offer comprehensive training to ensure you feel confident and capable in your role. Be prepared for an active work environment where you may need to stand, walk, sit, bend, kneel, and lift up to 50 pounds at times. This role is perfect for those who enjoy physical activity and thrive in dynamic settings.At the end of each day, you'll leave knowing that you've made a meaningful difference in the lives of children and their families. Become a part of our mission to create lasting change and apply today to start your journey with us!

About the Role Quench Water is hiring a Field Service Technician in Boston, MA. This role focuses on installing, maintaining, and repairing water filtration systems at customer sites. The work ensures customers have reliable access to clean water solutions. What You Will Do Install water filtration equipment at client locations Perform routine maintenance and troubleshoot technical issues Repair systems to keep them running smoothly Interact with customers to ensure satisfaction and answer questions about equipment What We Look For Technical skills in installation, maintenance, or repair Strong problem-solving abilities Comfort working directly with customers This position is based in Boston, MA.

CGS Federal is actively seeking a Senior Help Desk Technician II to provide essential Level 1 & 2 Help Desk support services to a diverse group of end users, including senior management, attorneys, support staff, contractors, and related systems for the Executive Office for the United States Attorneys (EOUSA).At CGS, we unite highly skilled, motivated, and innovative individuals to tackle some of the most pressing challenges faced by the government using state-of-the-art technology. We are looking for candidates who are passionate about contributing to governmental innovation, thrive in collaborative environments, and can proactively identify and meet the needs of others. We pride ourselves on fostering a supportive work culture that promotes professional development through various learning opportunities.Key Responsibilities:- Administer and support backup/restoration processes.- Provide file server support.- Manage user accounts and mailbox administration.- Oversee software and hardware installations.- Troubleshoot and support handheld devices.- Facilitate remote user setup and troubleshooting.- Conduct training for end-users.- Develop procedural documentation.- Create spreadsheets and databases for tracking purposes.- Record and update information for all IT-related tickets following ITIL standards.- Create entries for incident work logs.- Accurately respond to user inquiries regarding software and hardware in the EOUSA office environment.- Maintain account management forms for new and departed users in accordance with government policies.- Generate proactive reports, trend analyses, and service level reports while applying ITIL best practices.- Maintain accountable IT inventories such as laptops, desktops, tablets, and IT supplies using spreadsheets.- Deliver desk-side training to new employees on standard desktop applications (e.g., email, Microsoft Office) and access to research database applications.- Submit weekly status reports and monthly surveys.- Set up and support conference and training rooms for presentations, including audio and video systems.- Utilize online meeting applications like Adobe Connect for hardware setup and facilitate online meeting sessions.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their systems run smoothly and efficiently. Your expertise will help troubleshoot and resolve hardware and software issues, while assisting users with their technical needs.

Join Our Team as a Senior Help Desk TechnicianEmployment Type: Full Time HybridDepartment: Help DeskCGS Federal is on the lookout for a dedicated and skilled Senior Help Desk Technician to provide exceptional Level 1 & 2 Help Desk (PC Assist) support services. This role is vital in assisting end users, including senior management, attorneys, support staff, and contractors, within the Executive Office for the United States Attorneys (EOUSA).At CGS, we bring together motivated and innovative individuals to tackle the government’s most pressing challenges using state-of-the-art technology. We are searching for candidates who are passionate about contributing to government innovation, value collaboration, and possess the foresight to anticipate the needs of others. Our workplace fosters a supportive environment, encouraging professional growth through a variety of learning opportunities.Key Responsibilities:- Provide backup and restoration administration and support- Offer file server support and user account/mailbox administration- Install and troubleshoot software and hardware, including handheld devices- Set up and support remote users while providing troubleshooting expertise- Conduct end-user training and create procedural documentation- Develop spreadsheets and databases for tracking IT-related information- Record and update all IT-related tickets utilizing ITIL methodologies- Create incident work-log entries and maintain accountability for IT inventories- Assist in training new employees on standard desktop applications- Prepare conference and training rooms for presentations, including all necessary audio/visual equipment- Utilize online meeting platforms to facilitate and support virtual sessionsQualifications:- Proven experience in a help desk or technical support role- In-depth knowledge of ITIL best practices- Strong interpersonal and communication skills- Ability to work independently and in a team-oriented environment- Familiarity with remote support tools and techniques- A proactive approach to problem-solving and customer serviceIf you are ready to contribute to a team that makes a difference, we encourage you to apply!

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this critical role, you will provide exceptional technical assistance and support for computer systems, hardware, and software. Your expertise will ensure that end-users can efficiently utilize their workstations, enabling them to perform at their best.Key responsibilities include troubleshooting and resolving technical issues, performing installations and upgrades, and ensuring optimal functionality of desktop environments. Your strong communication skills and ability to work collaboratively will be essential in delivering top-notch support to our users.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will provide exceptional technical support to end-users, troubleshoot hardware and software issues, and ensure the smooth operation of desktop environments. Your expertise will help maintain our high standards of customer satisfaction and operational efficiency.

TL;DR - We are seeking an Enterprise Technical Support Engineer to provide exceptional, personalized support to our most significant clients. You will tackle intricate product and identity challenges, collaborate directly with enterprise teams, and translate real-world feedback into enhanced playbooks and product advancements.Why Choose Lovable?Lovable empowers individuals and teams of all sizes to develop software using any programming language. From solo entrepreneurs to Fortune 100 enterprises, millions rely on Lovable to swiftly transform raw concepts into tangible products. As we lead a transformative shift in software development, you will have a unique opportunity to revolutionize the digital landscape. With over 2 million users across more than 200 countries, Lovable is enabling innovation, automating tasks, and bringing ideas to fruition. And we are just at the beginning of this journey.Our compact, highly talented team is establishing a company that will define this generation from our base in Stockholm. We value ownership, rapid execution, and collaboration with humility. We seek individuals who are deeply passionate, deliver results quickly, and are eager to make a significant impact.Key ResponsibilitiesDeliver personalized support — diagnose and resolve complex customer issues related to design systems, connectors, authentication, and project publishing.Foster relationships with enterprise teams — serve as the trusted technical advisor for administrators, product leaders, and AI advocates utilizing Lovable for extensive user bases.Advocate for our customers — replicate issues, perform initial triage, document clear bug reports, and prioritize resolutions that quickly address customer needs.Conduct troubleshooting across the tech stack — from SSO/SAML/SCIM to REST APIs and integrations.Establish repeatability — compile solutions, identify patterns, and document insights in internal runbooks, transforming them into customer-facing resources, guidelines, and best practices.Uphold our service level agreements — respond to urgent incidents and participate in an on-call rotation to assist customers outside standard hours.Track key metrics — report on essential Product and Support operations metrics (time to first response, time to resolution, deflection, root-cause analysis).Your Qualifications3-5+ years in a customer-facing technical role (technical support, technical account management, solution engineering).Proficiency in troubleshooting complex technical issues across various platforms and systems.Strong communication skills to effectively convey technical concepts to non-technical stakeholders.Experience with API integrations and enterprise software solutions.

Join the Wachter family and take the next step in your career!We are searching for skilled and driven technicians to become part of our dedicated team responsible for the installation, maintenance, and troubleshooting of low voltage systems within various industrial, retail, and commercial settings. This position requires extensive travel and hands-on engagement with structured cabling, CCTV, AV systems, and more.We are looking for self-starting and dependable technicians for both service and special installation projects, who excel in independent work and problem-solving to ensure project completion. We offer long-term employment opportunities, competitive compensation, and outstanding benefits for qualified individuals. At Wachter, we prioritize relationships and invest in our team members.

Join our dynamic team at Mangroup Inc. as an Associate Support Engineer, where you will play a crucial role in providing exceptional technical support to our clients. You will collaborate with experienced engineers, troubleshoot issues, and help enhance our customer service offerings. This is an excellent opportunity for recent graduates or individuals looking to start their career in technical support.

Join Flock Safety as a Traveling Field Technician, where you will play a crucial role in enhancing public safety through technology. As a part of our dynamic team, you will travel to various locations, installing and maintaining our innovative security solutions. Your hands-on experience in the field will directly contribute to making communities safer.

Join StemXpert1 as a Field Service Technician and play a crucial role in delivering outstanding service to our clients in the field. As a technician, you will be responsible for the installation, maintenance, and repair of our advanced systems, ensuring they operate at peak performance.Your expertise will help us uphold our commitment to quality and customer satisfaction. We are looking for a detail-oriented professional who thrives in a dynamic environment and can effectively troubleshoot and resolve technical issues.

Join our team as an Energy Systems Technician in Boston, where you will play a crucial role in ensuring the operational efficiency and reliability of energy systems. You will be responsible for performing maintenance and repairs, troubleshooting issues, and implementing improvements to enhance system performance. This position offers a dynamic work environment where you will collaborate with a dedicated team to drive sustainable energy solutions.

Join CGS Federal as a Senior eDiscovery Technician and play a vital role in supporting the legal organization of a prominent Federal agency.At CGS, we are dedicated to assembling a team of passionate and talented individuals who are eager to tackle some of the most pressing challenges in government through innovative technology. We value collaboration and seek candidates who are ready to contribute to transformative government initiatives. Our work environment fosters support and professional growth through extensive learning opportunities.Key Responsibilities:- Log productions in the Agency's eDiscovery Tracking System effectively.- Summarize lengthy cover letters, providing concise descriptions of the production.- Communicate with producing parties to obtain passwords for encrypted media when necessary.- Assess the cover letter for substantive information to determine eligibility for loading into Relativity.- Conduct thorough virus scans using advanced protection software and protocols.- Address any identified issues or reject productions as needed, following established protocols.- Transfer virus-free productions to the Agency's secure network.- Adhere to strict protocols for handling various document types, including whistleblower information, RFPA documents, and international materials.- Analyze productions to identify required processing and ensure completeness.- Monitor incoming productions via email and the Agency's FTP site.- Prepare small quantities of paper documents for loading into Relativity through scanning and OCR.- Coordinate the off-site scanning of larger paper document collections.Qualifications:- Minimum of three years of technical experience in eDiscovery, including information compilation and analysis.- Bachelor's degree in a relevant field.- Strong analytical skills and attention to detail.- Ability to effectively communicate technical information.

Flywire seeks a Software Support Specialist I based in Boston. This position centers on assisting clients with Flywire’s software, ensuring they can use its features effectively. Role overview The Software Support Specialist I works directly with customers, responding to questions and providing guidance on the company’s products. When technical issues arise, the specialist troubleshoots and resolves problems to support a smooth client experience. Key responsibilities Assist clients in using Flywire software efficiently Address customer questions and concerns Troubleshoot technical issues and resolve problems Location This role is based in Boston.