Engineering Manager, Developer Experience

Join CarGurus, a leading online automotive marketplace, as we seek an innovative and driven Engineering Manager to enhance our Developer Experience team. In this pivotal role, you will lead and inspire a talented group of engineers, driving initiatives that enhance the tools and resources available to our developers, ultimately improving the quality and efficiency of our software delivery.Your leadership will be crucial in fostering a culture of collaboration and continuous improvement, ensuring our development teams are equipped with the best practices and technologies to succeed.

Role Overview CarGurus is hiring a Software Engineer II to focus on developer experience in Boston, Massachusetts. This position centers on making life easier for fellow engineers by improving the tools and frameworks they use every day. What You Will Do Work with cross-functional teams to identify and address pain points in the software development process Design and implement solutions that streamline workflows for engineering teams Build and maintain internal tools and frameworks that help teams deliver reliable, high-quality products About the Team This group collaborates closely with engineers across CarGurus to support efficient, effective software delivery. The focus is on practical improvements that make a real difference in daily development work.

Role overview Klaviyo is hiring a Software Engineer II focused on Developer Experience in Boston, MA. This role centers on improving the tools and systems that support developers across the company. The goal: make it easier for engineers to build and ship strong products. What you will do Work with teams from different disciplines to refine and enhance developer workflows Contribute to the design and delivery of software solutions that raise the bar for developer productivity Help maintain and evolve internal tools and systems to support a smooth engineering experience

Location: Waltham, MA (Hybrid – 3 days in office) Next Insurance is looking for a Backend Engineer to join the Development Experience Team. This position centers on platform engineering, with a focus on supporting U.S.-based teams and connecting their needs with global infrastructure projects. Role overview This role takes a lead position in shaping the strategy for an Agentic (AI-based) Software Development Life Cycle. The goal is to move beyond simple automation and build a future where AI agents support every stage of the SDLC, from design to deployment. Deep backend coding skills are essential, as the work will directly influence how U.S. engineering teams adopt and benefit from these AI-driven tools. Key responsibilities Act as a technical anchor for local platform engineering initiatives. Bridge U.S. engineering needs with global infrastructure efforts. Architect and maintain Next Insurance’s cloud-only infrastructure, treating the platform as a product. Identify platform challenges and lead projects that improve developer experience and drive business value. What you will work on Develop and refine tools and processes to enhance the software development life cycle using AI agents. Work across a wide range of cloud and application infrastructure technologies. Collaborate with engineering teams to understand pain points and deliver solutions that make daily work more efficient. Since 2016, Next Insurance has provided fast, customized, and affordable coverage to small businesses across the U.S. The company continues to grow with support from leaders in both insurance and technology, aiming to transform the customer experience and empower entrepreneurs everywhere.

Role Overview Klaviyo is hiring a Lead Product Manager for Developer Experience based in Boston, MA. This position centers on improving the platform for developers, shaping both the vision and strategy behind Klaviyo’s developer products. The goal: make the developer journey intuitive and efficient, so teams can build and scale with confidence. What You Will Do Define and communicate the strategy for developer-focused products. Work with engineering, design, and marketing teams to gather requirements and set priorities. Own the product roadmap, ensuring projects align with the needs of the developer community. Advocate for a seamless, empowering developer experience throughout the product lifecycle. What Matters for Success Deep experience in product management, ideally with developer platforms or tools. Strong collaboration skills across technical and non-technical teams. Ability to influence product direction and deliver solutions that resonate with developers. Genuine interest in technology and improving how developers interact with products.

Location: Waltham, MA (Hybrid - 3 days In-Office) ERGO NEXT supports entrepreneurs by providing technology-driven, full-stack small business insurance. Since 2016, the company has served hundreds of thousands of small businesses across the US, focusing on fast, tailored, and affordable coverage. With backing from leaders in insurance and technology, ERGO NEXT is growing quickly. Role overview The Developer Experience Team Lead will build and guide a new team dedicated to improving the engineering environment at ERGO NEXT. This group focuses on the full development lifecycle, not just infrastructure, and aims to make every step of the developer journey more efficient and enjoyable. What you will do Lead and mentor a team of Backend and DevOps engineers. Shape the framework and processes for a new Developer Experience team from the ground up. Collaborate closely with a parallel DevEx team based in Israel to coordinate strategies and share best practices. Drive technical excellence and support the professional growth of team members. Collaboration This position works within Platform Engineering and plays a key role in defining how developers at ERGO NEXT build, test, and ship software. Regular coordination with both US and Israel-based teams will be part of the job.

At WHOOP, our mission is to revolutionize human performance and enhance healthspan. We empower our users to achieve peak performance by providing them with profound insights into their bodies and daily activities. Our cutting-edge wearable technology meticulously tracks vital physiological metrics, including heart rate variability, resting heart rate, and sleep quality, delivering personalized insights that optimize fitness, health, and recovery.As a Backend Software Engineer II specializing in AI Experiences, you will harness WHOOP's state-of-the-art generative AI capabilities to design, develop, and maintain engaging member-facing features that significantly improve health outcomes. You will be an integral part of a collaborative team, working alongside seasoned engineers, designers, and product managers to empower our members in understanding their health, enhancing their performance, and navigating their WHOOP journey with clarity.

Join our innovative team at Lever as a Product Manager for Experiences and help shape the future of talent acquisition!At Lever, we are dedicated to revolutionizing the recruitment landscape. We partner with renowned brands like Netflix, Shopify, and Spotify to create cutting-edge hiring software that empowers organizations to attract and hire the best talent. Recognized as a top workplace in San Francisco and across the United States, we pride ourselves on our inclusive culture and commitment to our team members, whom we fondly refer to as 'Leveroos'.About The RoleIn your role as Product Manager, you will lead the charge in expanding our Experiences business, focusing on both in-person and online offerings. You will drive the product roadmap that emphasizes Host Tools, allowing us to connect passionate hosts with eager guests. This position requires collaboration with various departments, including research, data science, design, engineering, guest experience, operations, legal, policy, safety, marketing, and finance to ensure a holistic approach to product development.

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions and is recognized for offering the highest-rated workplaces in the industry. Our mission centers on fostering exceptional workdays for teams across various sizes and stages, including our own. We believe that the essence of a great workday lies in the people alongside you and the challenges you tackle together. We seek individuals who think innovatively and flourish in a genuinely collaborative environment. We value fresh ideas and celebrate every success as a team. Our goal is to make a significant impact on the workplace experiences of our members.At Industrious, we believe that great days begin with authentic self-expression at work. The diversity of backgrounds, thoughts, and ideas is crucial for our success in creating exceptional workplace experiences for our members and for one another. We are dedicated to cultivating an inclusive and respectful atmosphere where individuality and uniqueness are cherished. You are recognized for who YOU are. We honor our team members as unique contributors who can achieve remarkable outcomes when collaborating as one cohesive unit.We take pride in being acknowledged as one of America’s 500 fastest-growing companies by Inc. Magazine in 2020 and recognized as one of Forbes’ Best Startup Employers.To explore more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on-site 5 days a week. Candidates must reside within a convenient commuting distance of Boston, MA. To assist with commuting, our compensation package offers excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You’ll be the essential connector and a familiar face in the community. Managing your own location, you will leverage your business acumen to streamline details and communications for seamless operations. You can engage confidently with executives and are unafraid to ask questions when needed. Your enthusiasm for networking within the broader business ecosystem is evident. You take pride in representing Industrious in your local market, actively seeking potential members to provide them with an outstanding workday experience. Your innate curiosity drives your success in our consultative sales approach, allowing you to identify and address the unique needs of individuals. You orchestrate remarkable events and appreciate the hard work required behind the scenes to make them happen. Your passion for helping others is evident in everything you do.

Maven AGI develops an enterprise AI platform that helps businesses improve customer service through conversational AI agents. Founded in July 2023 by leaders from HubSpot, Google, and Stripe, Maven connects fragmented systems and unifies knowledge sources to enable smarter, autonomous support. The company’s goal is to let people focus on creative work and relationship-building while AI handles complex, repetitive tasks. At Maven’s Boston headquarters, the Workplace Experience Manager shapes the in-office atmosphere and ensures daily operations run smoothly. This in-person position reports to the People team and typically requires being on site 3–4 days per week, with flexibility to increase to 5 days as needed. What you will do Oversee daily operations of the Boston office so employees have what they need to work effectively. Build and maintain relationships with building management and vendors, including catering, cleaning, maintenance, and security partners. Manage mail and package logistics, coordinating all incoming and outgoing deliveries. Keep the office organized, handling seating plans, facilities projects, and general upkeep.

As an Employee Experience Manager at Klaviyo, you will play a crucial role in shaping the workplace culture and enhancing employee engagement. You will be responsible for designing and implementing initiatives that foster a positive work environment, promote employee well-being, and drive organizational success. Collaborating closely with cross-functional teams, you will ensure that our employees feel valued, supported, and empowered to thrive in their roles.

Join Our Innovative TeamBe part of the Customer Experience (CX) Product team that oversees the complete post-booking journey. From the moment a trip is booked to handling changes, disruptions, refunds, and customer support interactions, we are dedicated to enhancing the travel experience.We develop and maintain systems that provide rapid, high-quality support at scale, including:User-friendly self-service experiences within the Hopper app and partner-integrated systems.Robust internal agent platforms that facilitate efficient, high-quality human resolution.HTS Assist, our premier agentic AI platform, utilized internally and as a B2B solution for global travel partners.Our platforms serve millions of travelers across various channels—chat, voice, web, and third-party—ensuring seamless post-booking experiences worldwide.Your RoleAs a Senior Software Engineer in the CX Platform team, you will architect, build, and enhance the core systems that underpin Hopper’s post-booking experience. Your contributions will directly affect customers, internal support agents, and the growth of HTS Assist across AI-driven communication channels.You will work in close collaboration with Product, Design, AI, Data, and Operations teams to deliver intelligent, scalable customer service systems, including conversational AI workflows and self-service customer journeys.Daily ResponsibilitiesDesign, develop, and enhance backend and/or full-stack systems that support HTS Assist, internal agent tools, and customer self-service flows.Create scalable APIs, microservices, and orchestration logic for complex post-booking journeys across AI, chat, voice, and web.Collaborate with product, design, AI, and operations teams to implement features that optimize customer experiences and improve agent efficiency.Integrate with external systems such as telephony, CRM, identity, and booking platforms to support both internal and partner-specific applications.Own features from initial technical design through implementation, testing, deployment, monitoring, and iteration.

Join ServiceNow as a Senior Manager, Digital Experience Strategy, where you will lead innovative strategies to enhance our digital presence. In this pivotal role, you will collaborate with cross-functional teams to drive engagement and optimize user experiences across various digital platforms.

Join Our Team! George P. Johnson Experience Marketing is excited to announce an opening for an Experience Strategist in our dynamic and expanding team! This position is hybrid, requiring attendance at either our Boston or New York City office at least 2 days per week. Your Impact As an Experience Strategist (XS), you will be instrumental in developing and implementing strategies for a diverse array of projects, such as proprietary events, activations at third-party trade shows, product or service roadshows, and seller enablement initiatives. Your primary focus will be understanding the needs of attendees, whether in-person or virtual, and creating tailored solutions that drive engagement and action on behalf of our clients. This role is essential at GPJ, and you will be a valued member of both the client and agency teams. You will cultivate and sustain 'Trusted Advisor' relationships with creative, account, and client teams, encouraging a culture of collaboration and trust. Your responsibilities will include formulating comprehensive experience strategies that integrate physical, digital, social, and mobile components. Additionally, you will be tasked with creating reusable templates that encapsulate best practices in strategy, research, planning, and analytics, enhancing our approach across various accounts. A key aspect of your role will be to develop clear and compelling creative briefs that inspire innovative ideas for both you and your internal partners in 2D and 3D design. You will engage actively in ideation sessions aimed at brainstorming and concept development, collectively crafting inventive solutions. Furthermore, you will take the initiative to research and explore new experience strategies, technology-driven engagement methodologies, and industry-leading practices. This commitment will enhance our capacity to advise clients and internal teams while fortifying our strategic recommendations. Your role will also include conducting research and planning activities related to experiential marketing solutions, which may include workshops, stakeholder interviews, and program audits. Moreover, you will play a vital role in auditing and analyzing events to provide valuable insights. Your ability to lead client discussions and presentations, both in-person and via phone, will be crucial in effectively communicating our strategies and recommendations. Your strong creative aptitude will be paired with exceptional verbal skills, which include writing, presentation, and facilitation development, as well as a refined appreciation for 2D and 3D design elements.

We are seeking a dynamic and detail-oriented Workplace Experience Specialist to join our team in Boston, Massachusetts. In this role, you will be responsible for enhancing the overall employee experience within our workplace. You will collaborate with various departments to ensure that our office environment fosters productivity, collaboration, and well-being.Your primary duties will include managing office facilities, coordinating events, and implementing employee engagement initiatives. You will be the go-to person for all workplace-related inquiries and will work to create a welcoming atmosphere that supports our diverse workforce.

Teamwork makes the stream work. Roku is transforming the way the world watches televisionRoku stands as the leading TV streaming platform across the U.S., Canada, and Mexico, with ambitions to power every television globally. We were pioneers in bringing streaming technology to the TV. Our mission is to be the ultimate TV streaming platform that connects the entire television ecosystem. We bridge consumers with their favorite content, empower content creators to build and monetize vast audiences, and offer advertisers unique tools to engage effectively.From day one at Roku, you will make significant contributions in a fast-growing public company where every voice matters. This is your chance to delight millions of TV streamers around the globe while gaining meaningful insights across various disciplines. Position OverviewThe Ad Experiences team focuses on the critical balance between revenue generation and viewer satisfaction. As an Associate Product Manager (APM), you will define user interactions with advertisements across our diverse ecosystem, including mobile applications, web interfaces, and video platforms. You will work on innovative native and interactive ad formats that deliver value to advertisers while ensuring a top-notch user experience.This role is tailored for early-career professionals eager to grasp the technical nuances of ad technology while cultivating a strong product sense for consumer-facing features.For candidates in Massachusetts, the estimated annual salary for this position ranges from $150,000 to $200,000. Compensation packages are tailored to individual candidates, taking into account skills, certifications, and specific geographic location. This role includes eligibility for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Role Overview WS Development is seeking a Property Coordinator for its Boston office in the Seaport District. This position supports the property management team with a mix of administrative and operational tasks. The Property Coordinator reports to the Senior Property Manager and works closely with leadership, including the Vice President of Property Management, Senior Director of Property Management, Senior Director of Engineering, and Senior Facilities Manager. The role focuses on keeping property operations organized and efficient. The Property Coordinator manages documents, processes invoices, drafts contracts, and communicates with internal teams across several properties in Boston’s Seaport and other locations. What You Will Do Assist with daily property management operations Coordinate meetings, manage agendas, and organize calendars for the team Support department-wide initiatives and projects led by the Senior Director of Property Management Draft contract documents, track expirations, and maintain contract records Process invoices, including tracking purchase orders and coding expenses Oversee property maintenance and act as the main contact for Seaport Field Offices, handling supply management and customer service requests Location This role is based onsite in Boston, Massachusetts, within the Seaport District.

Join Miratech as the Director of Customer Experience Partnerships and Alliances, where you will lead strategic initiatives to enhance client satisfaction and foster strong partnerships. You will be responsible for developing and executing innovative strategies that align with our business goals while enhancing customer engagement and loyalty. This role requires an individual who is passionate about customer experience and has a proven track record of building successful alliances.

About Us:At Industrious, we are the leading premium workplace-as-a-service provider, celebrated for our exceptional work environments. Our mission revolves around crafting great days for teams of every size and stage, including our own. We understand that the essence of a fulfilling workday lies in the people you collaborate with and the challenges you tackle together. We seek individuals who thrive on innovative thinking and excel in a truly cooperative atmosphere. As a united team, we champion fresh ideas and celebrate every achievement. We are passionate about making a significant difference in our members' workplace experiences.We believe that authentic selves foster great days at work. Embracing diversity of perspectives, backgrounds, and ideas is vital to our success in delivering outstanding workplace experiences for our members and for each other. At Industrious, we are dedicated to nurturing an inclusive and respectful environment that values your individuality and uniqueness. You are appreciated for who YOU are. We honor our team members as individuals capable of achieving remarkable outcomes when we collaborate as one.Recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and featured among Forbes’ Best Startup Employers, we take pride in our accomplishments.To explore more, visit www.industriousoffice.com/careers.About the Position:This is an in-person hospitality role, requiring presence on-site 5 days a week. Candidates must reside within a reasonable commuting distance of Boston, MA. Our compensation package includes attractive commuter benefits!As a Member Experience Associate at Industrious, you will be pivotal in shaping the member experience, striving to create great days for everyone who enters our office. While no two days may look the same, here’s a glimpse of your responsibilities:You will be the first point of contact as you prepare the office for the day by brewing coffee, laying out breakfast, and restocking shared amenities.Proactively manage inventory and take ownership of ordering supplies for your location.Design and execute captivating events, paying meticulous attention to detail in signage and presentation.Ensure a seamless and memorable first day for new members by integrating them into various systems.Assist members with any IT or WiFi challenges they may encounter.

OverviewWe are launching the Product Experience (PX) function at our Boston office and are seeking a visionary leader to spearhead this initiative. As the founding PX Captain, you will be responsible for assembling and nurturing a local PX team, establishing our campus talent pipeline, and ensuring that every user in the Americas enjoys the exceptional quality of experience that our European team currently provides. This role is ideal for someone who is well-integrated into the Boston ecosystem and possesses an entrepreneurial mindset to create something impactful from the ground up.Why Join Lovable?Lovable empowers individuals and organizations to create software using any programming language. From solo entrepreneurs to Fortune 100 companies, millions rely on Lovable to rapidly turn their raw ideas into tangible products. As a pioneer in a transformative shift in software development, this is a unique opportunity for you to redefine how the digital landscape operates. Our platform is already utilized by over 2 million users across 200+ countries, and we are just getting started.We are a compact, highly skilled team committed to building a company that defines a generation from our headquarters in Stockholm. We prioritize extreme ownership, rapid execution, and collaborative low-ego teamwork. We seek passionate individuals who are eager to make a significant impact.