Senior Forward Deployed Engineer at Maven AGI | Boston

Company Overview:Maven AGI is an innovative enterprise AI platform dedicated to harnessing the power of artificial general intelligence (AGI) to revolutionize customer service. Established in July 2023 by industry leaders from HubSpot, Google, and Stripe, Maven specializes in creating conversational AI agents that deliver precise and autonomous support, enha…

Role overview As Executive Assistant at maven-agi in Boston, this position supports the executive team by keeping schedules on track and ensuring meetings run smoothly. The role plays a key part in helping information move efficiently across leadership. What you will do Organize and manage complex calendars and appointments for executives Arrange meetings, handling logistics and follow-up tasks Facilitate clear, timely communication between executives and other teams Who succeeds here The right fit brings strong organizational skills and stays proactive throughout the day. Adaptability in shifting priorities and a steady focus on supporting leadership are important qualities for this role.

Maven AGI is an innovative AI platform committed to revolutionizing business artificial general intelligence (AGI), with a primary focus on enhancing customer service experiences. Established in July 2023 by seasoned leaders from HubSpot, Google, and Stripe, Maven develops advanced conversational AI agents designed to provide accurate, autonomous support and create delightful customer interactions at scale.Our platform seamlessly integrates disparate systems, channels knowledge and personalization, and facilitates intelligent actions without the need for expensive system overhauls. We are pioneering a future where our technology can handle intricate tasks, empowering individuals to concentrate on their strengths: creative problem-solving, relationship building, and delivering outstanding customer experiences.We have embarked on a mission to transform the enterprise customer experience by addressing the inefficiencies of current support systems, which are often slow and cumbersome for customers, and costly for companies in terms of human resources.Maven is dedicated to providing superior and more cost-effective support solutions for both end users and support agents. Thanks to recent advancements in Generative AI, we can now offer exceptional customer experiences at significantly reduced costs.

Company Overview:Maven AGI is a pioneering enterprise AI platform dedicated to unlocking the potential of artificial general intelligence (AGI) for businesses, with an initial focus on enhancing customer service. Established in July 2023 by seasoned leaders from HubSpot, Google, and Stripe, Maven develops conversational AI agents that provide accurate, autonomous support, ensuring customer satisfaction on a large scale.Our innovative platform integrates disparate systems, consolidates knowledge and personalization resources, and facilitates intelligent actions—all without the need for expensive system modifications. We aim to build a future where our technology can manage complex tasks, freeing individuals to focus on their core strengths: creative problem-solving, relationship cultivation, and delivering outstanding customer experiences.We are revolutionizing the enterprise customer experience by addressing the shortcomings of current support systems, which are slow and frustrating for customers and costly for companies. Our goal is to provide superior, cost-effective support for both end users and agents, harnessing the advancements in Generative AI to create enjoyable customer interactions at a significantly reduced cost.Team:Our team at Maven is composed of top-tier professionals from Google, Meta, Amazon, and Stripe, with guidance from a network of executives and advisors from OpenAI, Google, HubSpot, and Stripe.Position Overview:We are seeking a dynamic Field Marketer to spearhead and amplify our on-the-ground marketing initiatives. This role is pivotal, bridging marketing, sales, and partnerships to transform in-person events—regardless of size—into measurable pipeline and revenue outcomes.You will be the driving force behind our brand's visibility at events, dinners, meetups, roadshows, and strategic partnerships, all while maintaining close collaboration with sales to ensure that your initiatives lead to tangible conversions.This role holds significant impact, offering ample ownership and opportunities for growth as we expand.What You’ll Do:Design and implement field marketing programs, including events, executive dinners, meetups, roadshows, conferences, and partner activations.Work closely with Sales and RevOps to align field programs with pipeline objectives and target accounts.Collaborate with demand and marketing teams to establish regional and account-specific strategies.

Role SummaryAs a Solutions Architect at Maven AGI, you will serve as the principal technical design authority, guiding both pre-sales and post-sales initiatives. You will be responsible for securing technical victories, developing production-ready reference architectures, conducting in-depth analyses, and overseeing security evaluations. Additionally, you will assist Forward Deployed Engineers in navigating the journey from proof of concept (POC) to final launch. This position is customer-facing and requires you to rapidly prototype solutions, validate findings with data, and translate complex systems for both technical and non-technical stakeholders.Key ResponsibilitiesOwn architecture and validation for complex projects, including grounding strategies, action frameworks, data contracts, identity management, observability, and service level agreements (SLAs).Design production-like POCs: Lead the definition of POCs for intricate client requirements, including establishing success criteria, evaluation methodologies, testing plans, and quality metrics, while collaborating with Product Management and Solutions Engineering partners.Hands-on prototyping: Create reference integrations using the Maven platform and resolve edge cases.Author reusable artifacts: Develop reference architectures, solution briefs, and demo baselines to enhance team efficiency.Lead executive-level technical deep dives: Conduct architecture and roadmap sessions, clearly communicating trade-offs to both technical and non-technical audiences.Qualifications7+ years experience in Solutions Architecture or Applied Engineering, particularly with enterprise SaaS or machine learning/language model products.Strong expertise in system design, including microservices/eventing architectures, REST/GraphQL APIs, and data modeling.Familiarity with LLM/AI: Understanding of retrieval-augmented generation (RAG), tool use/function-calling, prompt and retrieval assessment, and safety guardrails.Practical coding skills: Proficiency in JavaScript/Node/TypeScript or Python, along with experience in integrations (APIs, webhooks, ETL/iPaaS).Exceptional written communication skills, diagramming capabilities, and presence in executive settings.Bonus: Knowledge of customer experience/support platforms (e.g., Zendesk/Salesforce), analytics, contact center/telephony systems, and regulated data environments.What We OfferOpportunity to make a significant impact in the forefront of AI innovation.Competitive compensation package, including comprehensive benefits and meaningful equity stakes.

Company Overview:Maven AGI is an innovative enterprise AI platform dedicated to unlocking the potential of artificial general intelligence (AGI) in businesses, starting with customer service solutions. Established in July 2023 by leaders from HubSpot, Google, and Stripe, Maven develops conversational AI agents that provide accurate and autonomous support, enhancing customer satisfaction at scale.Our platform seamlessly integrates disparate systems, consolidates knowledge and personalization resources, and facilitates intelligent actions—all while avoiding expensive system overhauls. We are pioneering a future where our technology manages complex tasks, enabling individuals to concentrate on their strengths: creative problem-solving, relationship building, and delivering outstanding customer experiences.Our initial focus is on transforming enterprise customer experiences through improved support systems. We recognize that the current support landscape is inadequate: it is often slow and frustrating for customers and resource-draining for companies.At Maven, we strive to provide superior, cost-effective support solutions for both users and agents, leveraging recent advancements in Generative AI to create delightful customer interactions at reduced costs.Team:Maven boasts a world-class team hailing from Google, Meta, Amazon, and Stripe, backed by advisors from OpenAI, Google, HubSpot, and Stripe.Position Overview:We are looking for a dynamic Product Manager with a robust background in designing and managing integrations for enterprise clients. This role demands a strong technical foundation, an understanding of customer needs, and a successful history of transforming requirements into scalable, enterprise-level solutions. The ideal candidate has a proven track record in delivering complex integrations and thrives in a fast-paced, collaborative environment.

Maven AGI builds enterprise AI platforms focused on conversational agents for autonomous customer support. Founded in July 2023, the company brings together experienced professionals from HubSpot, Google, and Stripe. The platform connects fragmented systems and knowledge sources, enabling intelligent automation without major infrastructure changes. The team draws talent from Google, Meta, Amazon, Microsoft, and Stripe, with guidance from advisors at OpenAI and HubSpot. Role Overview The Senior DevOps Engineer will lead the development and maintenance of Maven AGI's infrastructure. This role covers the design, implementation, and operation of production systems spanning multiple cloud providers, Kubernetes clusters, and CI/CD pipelines. What You Will Do Design and build production systems that support Maven AGI's AI platform Operate and maintain infrastructure across several cloud providers Manage Kubernetes clusters and CI/CD pipelines Help the platform scale reliably as new enterprise customers join Directly impact platform availability, developer productivity, and customer confidence Location Boston

IT Manager, Internal Platform & OperationsCompany OverviewMaven AGI is transforming the landscape of enterprise customer support by creating a faster, more efficient, and cost-effective AI-native platform. Our team comprises seasoned professionals from top technology firms, dedicated to building scalable systems that genuinely enhance customer experiences.The RoleIn this innovative role, you will take charge of an automation-first, software-defined IT platform that is integral to our operations. Your primary objective will be to enhance our existing systems—covering identity management, device administration, infrastructure-as-code, and helpdesk workflows—into a more intelligent, assisted internal system.You'll lead the next phase by integrating agent-assisted workflows utilizing Maven AGI and cutting-edge AI tools, ensuring improved IT operations while maintaining essential human oversight.Your responsibilities will span:Identity and access managementDevice managementSaaS and internal systems administrationInfrastructure-as-code deploymentOffice networking and conference system managementThis role sits at the convergence of IT, infrastructure, and internal platform engineering.What You’ll DoOwn the IT PlatformManage and enhance our identity, device management, and SaaS systemsEnsure systems are reliable, secure, and user-friendlyApproach IT as a product rather than a support functionExpand Infrastructure-as-Code for ITBuild and enhance our IT IaC system using PulumiStrive for more declarative approaches in:User lifecycle managementAccess controlPolicy enforcementIntegrate with ticketing and approval workflowsIntroduce Agent-Assisted WorkflowsImplement Maven AGI and other AI tools into IT operations to streamline processes and improve efficiency.

Maven AGI is an innovative enterprise AI platform dedicated to revolutionizing business operations through artificial general intelligence (AGI), with an initial focus on enhancing customer service. Established in July 2023 by a team of seasoned executives from HubSpot, Google, and Stripe, Maven specializes in developing conversational AI agents that provide accurate and autonomous support, delighting customers at scale.We aim to integrate various fragmented systems, personalize knowledge sources, and facilitate intelligent actions without necessitating expensive system overhauls. Our vision is to empower our technology to handle complex tasks, freeing humans to concentrate on their core strengths such as creative problem-solving, relationship management, and delivering exceptional customer experiences.We are actively transforming the enterprise customer experience, beginning with support use cases. We recognize that the current support landscape is often inefficient and costly for both customers and companies. With the advancements in Generative AI, we now have the opportunity to provide delightful customer experiences at a significantly reduced cost.Having raised over $75 million from top investors like M13 and Lux Capital, we are quickly scaling our operations, serving an expanding list of Fortune 500 companies and dynamic tech clients.

Maven AGI seeks a Principal Solutions Architect based in Boston. This senior position plays a key role in shaping technology architecture for both client projects and internal efforts. Collaboration with teams across engineering, product, and business is central to the work, ensuring solutions meet client requirements and align with broader business goals. Role overview The Principal Solutions Architect designs technology architectures that address a range of client needs. The role involves guiding projects from initial concept through to implementation, ensuring solutions are scalable and practical. Working closely with cross-functional teams, this architect helps translate complex challenges into effective technical strategies. What you will do Create technology architectures tailored to client objectives and business priorities Collaborate with engineering, product, and business teams throughout each project lifecycle Lead the implementation of scalable solutions for diverse technical problems Requirements Significant experience in technology architecture Skill in turning complex client challenges into actionable solutions Interest in applying new technologies to address business needs This position requires working onsite in Boston.

Maven AGI develops an enterprise AI platform that helps businesses improve customer service through conversational AI agents. Founded in July 2023 by leaders from HubSpot, Google, and Stripe, Maven connects fragmented systems and unifies knowledge sources to enable smarter, autonomous support. The company’s goal is to let people focus on creative work and relationship-building while AI handles complex, repetitive tasks. At Maven’s Boston headquarters, the Workplace Experience Manager shapes the in-office atmosphere and ensures daily operations run smoothly. This in-person position reports to the People team and typically requires being on site 3–4 days per week, with flexibility to increase to 5 days as needed. What you will do Oversee daily operations of the Boston office so employees have what they need to work effectively. Build and maintain relationships with building management and vendors, including catering, cleaning, maintenance, and security partners. Manage mail and package logistics, coordinating all incoming and outgoing deliveries. Keep the office organized, handling seating plans, facilities projects, and general upkeep.

Join Maven AGI as a Technical Implementation Manager - Pre Sales and be the operational and technical backbone for our most complex and high-stakes customer pilots.Key Responsibilities:Lead execution from start to finish on strategic pilots. This role is about ownership, not just coordination. You will meticulously track every item across customer-facing trackers and internal tools (Linear, ClickUp, Notion), anticipate blockers, and drive resolutions proactively. Your tickets will be clear and well-organized.Deep understanding of the platform. You will possess enough technical knowledge to not only contribute but also to troubleshoot issues, debug integrations, and communicate effectively with engineers to resolve problems quickly.Act as a liaison between customers and engineering teams. You will facilitate working sessions with customers, producing clear and actionable documentation. Your meeting notes and tickets will be invaluable to engineers, ensuring that customer needs are accurately framed and communicated.Conduct thorough testing prior to go-live. You will lead testing efforts, documenting issues and their resolutions, and ensuring all edge cases are accounted for, even if it means working late hours before a launch.Manage operational processes. You will oversee daily standups, go-live checklists, readiness reviews, and metrics readouts, ensuring our complex, multi-team pilots run smoothly.Ideal Candidate:Highly organized and proactive.Technically credible without needing to be an engineer.Comfortable collaborating with both enterprise stakeholders and product engineers.Self-motivated and driven to resolve issues independently.

Merlin Labs is looking for a DevOps Engineer to join the team in Boston. The focus is on building and maintaining reliable cloud infrastructure, improving automation for deployments, and ensuring that core systems run smoothly. Role overview This position centers on making complex technology dependable and easy to use. The team appreciates individuals who take initiative and enjoy simplifying technical challenges. What you will do Enhance and maintain cloud infrastructure Automate deployment workflows Monitor and support system reliability Location This is an in-person role based in Boston.

WHOOP builds technology to help people improve performance and extend healthspan. Protecting member data and keeping systems secure and reliable are at the core of this work. Role Overview The DevOps Engineer II, Cloud Security, joins a team focused on building and maintaining the infrastructure, tools, and safeguards that protect WHOOP’s cloud environments. This role sits at the intersection of security, infrastructure, and developer experience. The team integrates security best practices into the design, deployment, and operation of systems, making security a default part of the process. What You Will Do Build and manage infrastructure and tools to secure cloud environments Automate security controls and processes Work with developers to ensure secure workflows and systems Help design systems where secure choices are the easiest for teams to make How the Cloud Security Team Works Reduces risk across cloud infrastructure Enforces least-privilege access Improves identity and access management (IAM) and secrets management Detects and prevents unauthorized access or lateral movement proactively Location Boston, MA

We are seeking a skilled and motivated DevOps Engineer to join our dynamic team at Info-Ways. This position offers the opportunity to work in a fast-paced and innovative environment where you will play a crucial role in enhancing our software development and deployment processes.As a DevOps Engineer, you will be responsible for implementing automation processes, monitoring system performance, and ensuring the reliability of our infrastructure. Your expertise will contribute to optimizing our cloud services and improving the overall efficiency of our development lifecycle.

At WHOOP, we are dedicated to enhancing human performance and extending healthspan through innovative technology. Our mission is to empower our members to achieve peak performance and longevity via a profound understanding of their physiological data and daily habits. Safeguarding our members' information while ensuring our systems are scalable, secure, and reliable is pivotal to our commitment.The Application Infrastructure team is the backbone that supports our talented iOS, Android, Backend, and Web engineers, enabling them to deliver new features swiftly and reliably. We manage essential shared infrastructure components, including Kubernetes and Kafka, and develop the necessary tools and safeguards that facilitate rapid and safe deployments across WHOOP.As a Senior DevOps Engineer within the Application Infrastructure team, you will be instrumental in spearheading large-scale architectural initiatives. You will collaborate closely with cross-functional teams to design and implement infrastructure that is not only highly scalable and resilient but also secure. Your role will involve creating systems that enhance deployment safety on Kubernetes while accelerating the release of new features. You will ensure optimal performance and stability throughout the software delivery pipeline and help chart the course for the Application Infrastructure team, impacting engineers across all of WHOOP's technology stacks.

At Bee Genius, we are shaping the future of work today.This post has been generated on behalf of our client:Job Description: We are in search of a talented DevOps Engineer to become a vital member of our team. In this role, you will be instrumental in establishing and sustaining our software development infrastructure, automating processes, and ensuring the seamless deployment and operation of our applications.

Join our team as a Senior Platform Engineer where you'll play a pivotal role in shaping our infrastructure. Your expertise will be essential in designing, building, and scaling the core platform that underpins our AI-driven security products. Collaborate with talented teams across AI, backend, and product domains to ensure our systems are high-performing, stable, reliable, and secure.Take ownership of critical components within our cloud and service platform, driving automation wherever possible while continually enhancing the delivery, monitoring, and scalability of our mission-critical applications. If you have a passion for building robust infrastructure that empowers teams to deliver swiftly and confidently, this opportunity is tailor-made for you.

OpenGov builds AI-driven ERP solutions for local and state governments across the United States. More than 2,000 municipalities, state agencies, school districts, and special districts use the OpenGov Public Service Platform to improve efficiency and build public trust. Core offerings include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and open data tools. These products work together as the OpenGov ERP, supporting public sector organizations in their daily operations. Learn more at OpenGov.com. Role overview The Senior DevOps Engineer will help design and deliver multi-tenant SaaS solutions that support transparency and efficiency for government agencies. This position sits within a collaborative engineering team and focuses on software development, cloud infrastructure, and automation of CI/CD pipelines. The stack includes GitHub Actions, Terraform, Kubernetes, Azure, AWS, ArgoCD, and Grafana, all within an AI-first engineering culture. What you will do Work with teams across the company to turn business priorities into features that benefit customers. Write clear, efficient, and well-documented code following industry standards. Design, deploy, and maintain a scalable, highly available multi-tenant SaaS environment on AWS. Manage infrastructure as code using tools such as Terraform or CloudFormation. Improve AWS service performance with a focus on cost and reliability. Ensure high availability and disaster recovery for all AWS services. Implement and maintain security policies, procedures, and standards to protect sensitive information.

Join CarGurus as a Senior DevOps Engineer, where you will play a key role in enhancing our cloud infrastructure and CI/CD pipelines. You will collaborate with cross-functional teams to deliver high-quality software solutions that improve our customer experience.