Systems Engineer II at DigitalOcean | Boston

Join DigitalOcean as a Systems Engineer II, where you will play a crucial role in designing, implementing, and maintaining our infrastructure. You will collaborate with cross-functional teams to ensure optimal system performance and reliability while contributing to our mission of making cloud computing accessible to developers.

DigitalOcean is looking for a Hardware Sustaining Engineer to help maintain and improve its hardware infrastructure in Boston. This role supports the ongoing reliability and performance of large-scale data center hardware, working closely with teams across the company to ensure smooth operations for customers worldwide. Role Overview This position reports to the Manager of Infra::Machines::Design. The Hardware Sustaining Engineer focuses on sustaining engineering for DigitalOcean's hardware and firmware, supporting the company's expanding data center footprint and cloud services. The role involves hands-on troubleshooting, process improvement, and collaboration with multiple technical teams. Main Responsibilities Work as part of the Sustaining Engineering team within the Infra::Machines::Design organization. Oversee the lifecycle of server hardware, cabling, and networking equipment. Monitor the #machines channel and MACHINES JIRA project, ensuring issues are addressed and resolved. Participate in a 24/7 on-call rotation with other team members. Act as Tier 2 escalation for Datacenter Operations (DCOPS) and Cloud Operations (CloudOps) on hardware and firmware matters. Develop and maintain standards and practices for DigitalOcean hardware operations. Collaborate with Qualification, Firmware, Fleet Lifecycle Engineering (FLE), Foresight, and Infrastructure Services teams to troubleshoot tooling, firmware, hardware, and operational issues. Contribute to tooling and runbook development to improve hardware and firmware operations. Coordinate with Operations teams on monitoring thresholds, failure modes, and alerting processes. Assist in diagnosing failures and implementing preventive solutions. Identify and help integrate industry best practices to improve cloud infrastructure quality.

Join DigitalOcean and elevate your career by working alongside a vibrant community of talented professionals dedicated to creating the simplest scalable cloud solutions. If you possess a growth mindset and thrive in a dynamic environment that challenges the status quo, you’ll feel right at home here. We prioritize collaboration, learning, and enjoyment while making a significant impact for innovators and creators around the globe.We seek passionate individuals who excel at transforming complex ideas into straightforward and user-friendly experiences.As a Senior Software Engineer, you will be responsible for developing features and enhancements from start to finish, ensuring that accelerated computing is accessible to all.The AI/ML team focuses on constructing an AI platform to manage both open-source and custom models across various modalities (LLMs, images, audio, video) built on a high-performance inference engine. Our goal is to guarantee that the latest state-of-the-art models are consistently available at their peak performance. We are a fast-paced team dedicated to advancing the next generation of AI/ML workflows on DigitalOcean.

Embark on an extraordinary journey with DigitalOcean, where you will engage with a vibrant community of exceptional talent committed to creating the most user-friendly scalable cloud solutions. If you possess a growth mindset, thrive in a dynamic environment, and are driven by innovation, you will find a home here. We celebrate collaboration, learning, and making a significant impact for the creators and innovators across the globe.Join Us in Shaping the Future of Cloud Technology!At DigitalOcean, we are in search of a Senior Product Manager who is passionate about designing products that resonate with millions of developers. In this pivotal role, you will spearhead the vision, strategy, and execution for our DigitalOcean Kubernetes (DOKS) service. You will play an integral role in developing and scaling cloud-native platforms that empower developers to deploy and manage applications with unparalleled ease, flexibility, and security. Collaborating with a team of energetic Product Managers, Engineers, Designers, and Customer Success professionals, you will contribute to delivering an intuitive and highly scalable platform that supports our developer community.This is an exhilarating opportunity for a seasoned product leader with extensive technical proficiency in cloud infrastructure, developer platforms, and a customer-centric approach. As a member of our team, you will benefit from a competitive salary, comprehensive benefits, a creative and comfortable work environment, and the thrilling chance to be part of a rapidly expanding technology company.

Department: OperationsReports To: NOC ManagerLocation: Hybrid, Woburn, MAAvailable Shifts: Overnight: 10PM-6AM & First: 6AM-2PMClassification: Full-Time, ExemptEstimated Annual Salary: $105,000 – $135,000About Knox SystemsAt Knox Systems, we operate the largest managed cloud for federal agencies, constructing and maintaining secure cloud and AI environments that are essential for the U.S. government’s critical missions—from national security and public safety to vital public services. Our clients trust us to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Joining Knox means contributing to high-impact, purpose-driven work. The challenges we tackle are significant, expectations are elevated, and the outcomes of our efforts are transparent. Here, speed, rigor, and trust are paramount, as the environments we protect cannot afford failure. Your work will be immediately visible, your expertise will be instrumental, and the effects of your contributions will be tangible. Operating at a federal scale, we secure some of the most sensitive government environments in the nation—ensuring that the systems we design perform flawlessly.Role OverviewAs a Level 2 Cloud Operations Engineer, you will take charge of advanced troubleshooting, system administration, and application environment support across Knox's cloud infrastructure. This role integrates operations, automation, and development support—ensuring system stability, executing changes, and maintaining compliance across FedRAMP Moderate, High, and IL4 environments. The perfect candidate will have hands-on experience in compliance-controlled cloud environments within a NOC/SOC context, possess deep knowledge of cloud infrastructure services, and demonstrate a proactive approach to real-time alerts, incidents, and escalations in production.This position operates on a shift basis within a 24/7 Network/Cloud Operations setting. Team members are expected to adhere to assigned shifts, clock in during scheduled hours, and maintain continuous operational coverage. The role involves participating in a rotating on-call schedule for after-hours incidents and holiday coverage. As a customer-facing position, it necessitates professional interactions with clients during incident responses, including handling support phone calls and attending client meetings through Zoom or other collaboration platforms.Key ResponsibilitiesExecute advanced troubleshooting for infrastructure, operating system, and application issues.Maintain system stability and compliance within regulated environments.Engage in customer interactions to provide exceptional support and service.

The Senior Technical Account Manager role at DigitalOcean centers on building strong relationships with clients and bridging communication between customers and technical teams. Based in Boston, this position focuses on helping clients reach their business objectives by making the most of DigitalOcean's cloud infrastructure. What you will do Act as the main point of contact for assigned clients, ensuring their needs are understood and addressed Offer expert guidance and support to help customers use DigitalOcean's platform effectively Provide strategic advice to assist clients in achieving their goals with cloud solutions Role overview This position requires strong communication skills, a deep understanding of cloud technologies, and the ability to translate technical details into practical business advice. Success in this role means clients feel supported and confident using DigitalOcean's services to advance their business.

At WHOOP, our mission is to enhance human performance and healthspan. We empower our members to reach new heights by providing them with valuable insights into their bodies and daily lives.We are seeking a talented Software Engineer II to bolster our Business Systems team. In this pivotal role, you will be responsible for designing, developing, and maintaining internal tools and integrations that are crucial for our business operations. You will collaborate cross-functionally with various teams at WHOOP to ensure our systems are scalable, reliable, and efficient, thus significantly impacting our ability to serve our members and scale our business.

Join DigitalOcean as a Systems Engineer I, where you will be an integral part of our dynamic engineering team. Your role will involve collaborating with cross-functional teams to ensure the performance and reliability of our cloud infrastructure. If you are passionate about technology and eager to learn, this entry-level position is perfect for you!

At WHOOP, we're dedicated to unlocking human potential. We empower our members to elevate their performance through a deep understanding of their bodies and daily lives.We are constructing a highly technical IT organization and are eager to welcome Systems Engineers to our team. These pivotal roles will establish the foundation for innovative, scalable IT operations. You will play a vital part in evolving our IT systems, processes, and infrastructure, enhancing employee experience, identity & access management, automation & self-service, endpoint engineering, corporate security, compliance readiness, and more. As an early member of a small yet rapidly growing team, you must be prepared and enthusiastic to take on substantial responsibilities, embrace uncertainty, and help define what world-class IT capabilities entail at WHOOP.This position will require close collaboration with company leadership, security functions, risk & compliance, IT support, business systems, and more.This is a high-impact role with a broad scope of work, and while we don't expect superhuman results from a single individual, we seek someone who is motivated by challenges, energized to tackle technical problems, and committed to personal growth.

Harvard University is seeking a dedicated and skilled Systems Engineer to join our esteemed Information Technology - Infrastructure team. In this role, you will be responsible for the design, implementation, and management of critical IT systems that support our academic and administrative operations. You will work collaboratively with cross-functional teams to ensure the reliability and efficiency of our IT infrastructure.

About KnoxKnox operates the largest Federal managed cloud, dedicated to building and maintaining secure cloud and AI environments that support the most crucial missions of the U.S. government—ranging from national security and public safety to essential public services. Our clients trust Knox to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Working at Knox is impactful and driven by purpose. The challenges we tackle are significant, the expectations are high, and the outcomes are evident. Here, speed, precision, and trust are paramount—because the environments we secure cannot afford to fail. Your contributions will be visible, your expertise will be relied upon, and the impact of your work will be immediate and measurable. We operate at a federal scale, protecting some of the most sensitive government environments in the country, ensuring that the systems we build perform flawlessly.The RoleAs a Technical Implementation Manager at Knox, you will be pivotal in onboarding and operationalizing clients within Knox’s FedRAMP-authorized Federal cloud environment. This role is designed for professionals with extensive experience in guiding customers through compliance-driven deployments, particularly in relation to FedRAMP, NIST 800-53, and 24x7 SRE, NOC, or SOC-backed operational environments. You will lead customers through the complete onboarding lifecycle—from kickoff to production go-live—ensuring their environments fulfill FedRAMP security, operational, and reliability standards. Acting as the central point of coordination, you will align customer technical teams with Knox’s SRE, Security Operations, Compliance, and Engineering teams, fostering clarity across controls, runbooks, access models, monitoring, incident response, and steady-state operations.Key ResponsibilitiesOversee the entire customer onboarding lifecycle for Federal clients, from professional services kickoff through production go-live and transition to steady-state operations.Lead FedRAMP-aligned onboarding engagements, ensuring client environments meet security, compliance, monitoring, incident response, and operational readiness requirements.Act as the primary coordinator among Engineering, SRE, NOC, SOC, Security, and Compliance teams during the customer onboarding process.Facilitate onboarding meetings with a clear, compliance-focused agenda, ensuring alignment, decision-making, and accountability.Manage detailed, multi-workstream project plans covering all aspects of the onboarding process.

Join usm2 as a Network Engineer II, where you will play a crucial role in designing, implementing, and maintaining our network infrastructure. You will collaborate with cross-functional teams to ensure network reliability and performance, while troubleshooting and resolving issues as they arise.

The Harvard University Ombuds Office, located in Cambridge and Boston, offers confidential and impartial dispute resolution services to faculty, staff, students, trainees, and appointees. Our office serves as a supportive space for individuals to express their concerns, define their objectives, and explore various options for resolution, ranging from informal discussions to formal complaints.As an Ombuds II, you will play a vital role in facilitating open communication and conflict resolution. Responsibilities include:Dispute Resolution Consultation: Support visitors in identifying their concerns and potential resolutions; clarify university policies; conduct informal fact-finding and conflict coaching; mediate disputes; and collaborate with faculty and managers on complaint resolution strategies.Community Outreach and Education: Educate Harvard community members about the Ombuds Office; conduct existing and new training sessions on negotiation and conflict resolution.Policy Analysis: Serve as a resource for policy formulation; maintain visitor statistics for reporting purposes.Professionalism and Integrity: Uphold the Ombuds Office's confidentiality, impartiality, and professionalism while fostering a safe environment for all visitors.

At WHOOP, we are dedicated to revolutionizing human performance and extending healthspan. By empowering our members with a profound understanding of their bodies and daily activities, WHOOP enables individuals to achieve their peak potential.We are seeking a talented Software Engineer II to become an integral part of our Business Systems team. In this pivotal role, you will be responsible for designing and implementing robust backend systems that drive WHOOP's internal operations, fostering scalability and efficiency throughout the organization. You will architect and maintain essential services and integrations that support various functions, including Finance, Operations, and Member Services. By developing reliable, secure, and high-performance systems, you will have a direct impact on how WHOOP delivers unparalleled value to our members and scales on a global level.

Join our dynamic marketing and communications team as a Digital Marketing Specialist at JVS Boston! In this pivotal role, you will assist in crafting engaging content, driving program outreach, supporting events, and performing various essential tasks. Your contributions will be vital in promoting JVS Boston’s diverse program offerings, managing our vibrant social media presence, and designing impactful digital and print materials that align with our communication and marketing strategy.We seek a creative individual with a keen eye for aesthetics and a solid background in graphic design, photography, social media campaigns, and versatile writing tailored for diverse audiences. As part of our Advancement department, you will play a crucial role in client-facing outreach and donor engagement efforts.

Join DigitalOcean and take your career to new heights! Experience the thrill of working with a vibrant community of exceptional talent dedicated to creating the most user-friendly scalable cloud solutions. If you possess a growth mindset, enjoy thinking creatively, and thrive in a dynamic environment shaped by innovation, you’ll truly belong here. We believe in achieving success collaboratively—embracing learning, enjoying the journey, and making a significant impact for the visionaries and creators worldwide.As a Senior Software Engineer, you will spearhead the development of features and enhancements that will simplify and democratize accelerated compute for all users.The AI/ML team is tasked with developing an advanced AI platform that manages both open-source and custom models across various modalities (LLMs, images, audio, video) powered by a high-performance inference engine, ensuring peak performance for the latest state-of-the-art models. We are a fast-moving team, focused on constructing the next generation of AI/ML workflows at DigitalOcean.

At WHOOP, we are dedicated to enhancing human performance and extending healthspan. Our platform empowers users to optimize their performance through a profound understanding of their bodies and daily habits.We are currently searching for a skilled Product Manager to lead the prioritization, alignment, and execution of transformative business systems capabilities. This pivotal role will collaborate intensively with Engineers, Systems Analysts, Analytics Engineers, and various leaders across WHOOP. You will take charge of significant business KPIs, make informed prioritization and trade-off decisions, and unveil new capabilities that facilitate our growth and better serve our members.WHOOP operates within a multifaceted business landscape. We manufacture a physical product and distribute it through various global channels. The Business Systems team is essential in supporting all operational aspects, including order fulfillment, shipping, returns, materials planning, supply chain logistics, manufacturing, inventory management, and membership services.Your primary responsibility will be to enhance our business processes, ensuring they align with our members' expectations while improving operational efficiency and simplicity, all while maintaining data reliability and accuracy.

As a Senior Engineer II in the Inference Data Plane team, you will play a crucial role in developing and optimizing our data processing systems. You will be responsible for designing, implementing, and scaling the infrastructure that supports inference processes, ensuring reliability and performance. Join us in revolutionizing the cloud infrastructure landscape by building innovative solutions that empower developers worldwide.

Join us at DigitalOcean, where you can do the most rewarding work of your career. Become part of a vibrant community of talented individuals dedicated to building the most user-friendly and scalable cloud solutions. If you possess a growth mindset, thrive on bold ideas, and are invigorated by the dynamic pace of an industry leader, you will find a welcoming home here. We cherish collaboration and shared victories—learning, having fun, and making a significant impact for innovators and creators across the globe.We are looking for passionate individuals who love crafting features that resonate with developers and businesses alike! The Storage Team at DigitalOcean operates as a fully remote unit, responsible for building and managing cloud-scale distributed storage that powers both internal and customer-facing services and products. Our mission is to create flexible and robust solutions that enable our customers to deploy their software efficiently, effortlessly, and securely.The Object Storage Team is tasked with supporting the operations and development of the business logic, middleware, edge, and API solutions for our S3-compatible object store, Spaces. We are seeking an engineer who can lead the development and support of scalable storage platforms.The chosen candidate will have the chance to make meaningful contributions to the Spaces service ecosystem, engage with the open-source community, and tackle intriguing challenges at cloud scale. This position reports directly to the Engineering Manager of the Object Storage team and is exclusively remote.

Join DigitalOcean as a Senior Data Center Engineer II, where you will play a crucial role in maintaining and optimizing our data center operations. This position offers the opportunity to work on challenging projects that impact our global infrastructure, ensuring reliability and efficiency.