Senior Product Manager - Tools & Analytics

As the Senior Product Manager of Content Management Tools & Web Platform, you will play a pivotal role in enhancing inflight entertainment (IFE) experiences by overseeing web-based interfaces and tools that empower airlines and media operations to effectively manage and deliver IFE content. In this role, you will serve as a vital link between internal teams,…

The Senior Product Manager for the Developer Ecosystem is pivotal in fostering the growth, engagement, and operational excellence of the RAVE open platform along with its digital services. This role serves as a vital link between internal teams and third-party developers, guaranteeing a smooth and effective developer experience within the RAVE ecosystem. Operating at the crossroads of product development, operations, and partner enablement, the position is dedicated to expediting integrations, empowering partner success, and synchronizing platform capabilities with the changing needs of developers and airline customers. Furthermore, this role is tasked with ensuring that digital solutions are deployed, embraced, and scaled efficiently among both developer partners and airline clients.Key Responsibilities:Oversee the operational readiness and continuous performance of the RAVE open platform.Serve as the primary liaison for third-party developers utilizing the RAVE open platform.Facilitate onboarding, integration, and ongoing collaboration with external partners and developers.Develop and implement product strategies that enhance platform adoption, partner success, and ecosystem expansion.Shape the RAVE product roadmap in alignment with business objectives and partner requirements.Collaborate closely with engineering and architecture teams to define platform capabilities, APIs, tools, and integration frameworks.Translate partner and platform requirements into comprehensive product specifications, user stories, and technical documentation.Work with cross-functional teams to prioritize features that improve developer experience and platform scalability.Manage the deployment and growth of digital revenue services, including advertising and onboard payment solutions.Coordinate with commercial teams to ensure product capabilities align with monetization strategies.Track performance metrics, usage, and revenue generation across digital services.Identify opportunities to enhance and optimize digital offerings for airline customers.Collect and analyze feedback from partners and stakeholders to guide product enhancements.Ensure seamless alignment between internal teams and external developers regarding technical, functional, and commercial requirements.Communicate product plans, updates, and changes to both internal and external stakeholders.Keep abreast of industry trends related to platform ecosystems, developer tools, and cloud technologies.Establish robust relationships with airline customers, developers, and ecosystem partners.Ensure partners are equipped with the necessary tools, documentation, and support for success on the platform.Act as an escalation point for operational or integration challenges.Identify integration risks or partner dependencies and proactively develop mitigation strategies.Foster a collaborative and positive working environment across internal teams and external partners.

Join our dynamic team as a Senior Product Support Engineer, where you will play a critical role in diagnosing and resolving customer issues related to aircraft systems and components. Your expertise will ensure the timely support and configuration of In-Flight Entertainment (IFE) equipment across various aircraft models. You will spearhead support initiatives and modification plans, aligning their execution with customer and program deadlines. As the primary point of contact for IFE, you will provide assistance via telephone, email, and face-to-face interactions. Collaborating with partners, vendors, and internal teams, you will effectively address field concerns while maintaining the seamless operation of our aircraft systems and ensuring high levels of customer satisfaction.Team Overview:The Product Support team, a vital part of the Customer Management organization, is dedicated to ensuring optimal performance and customer satisfaction for our RAVE-centric and connectivity IFE systems. We provide expert support, manage escalations, and facilitate software updates. Our team collaborates closely with third-party providers to deliver both onsite and remote support, overseeing RIM content management and RAVE analytics. Through clear documentation and critical technical assistance to the program management team, we guarantee successful project execution and extraordinary customer experiences.Key Responsibilities:Act as the primary liaison for high-level customer interactions, addressing configuration, documentation, maintenance, regulatory requirements, and general supportLead troubleshooting efforts for systems, line replaceable units (LRUs), cabling, and other components to resolve reported issuesGuide cross-functional teams in overcoming complex technical challenges and customer escalations, utilizing a broad network of internal and external resources to achieve timely and effective solutionsManage customer-related issues and concerns to ensure product maintenance and reliabilityServe as a subject matter expert in developing product documentation, training materials, and support resources, ensuring compliance with industry standards and best practicesConduct training for customers on system usage and maintenancePerform detailed analysis of logs and reports to identify issues and provide recommendations for fixes to managementFoster a supportive environment for the effective operation of IFE equipmentMentor junior team members by sharing insights and best practices derived from extensive field experienceQualifications:Bachelor’s Degree in Engineering or equivalent experience in a related field6-10 years of experience in a similar roleProven experience in customer support or related technical fields

Join Aventon, a leading name in the electric bike industry, as our Product Marketing Manager. In this role, you will spearhead the development and execution of innovative marketing strategies to elevate our product offerings and engage our customers. You will collaborate closely with cross-functional teams to ensure that our marketing initiatives align with our brand's vision and resonate with our target audience.As a Product Marketing Manager, you will be responsible for conducting market research, analyzing consumer trends, and leveraging insights to drive product positioning and messaging. Your expertise will empower our product launches and promotional campaigns, ensuring they effectively showcase our unique selling points.

As a Senior Buyer for Indirect Purchases, you will play a crucial role in sourcing essential indirect goods and services that enhance our operational efficiency at Rave Aerospace. This position involves leading Requests for Quotations (RFQs), performing detailed pricing analyses, negotiating with suppliers, and establishing blanket annual purchase orders to ensure competitive pricing and dependable delivery.Your expertise will be pivotal in managing supplier performance in terms of cost, quality, and service. You will collaborate closely with internal teams to fulfill operational requirements and drive improvements in total cost of ownership.Key Responsibilities:Perform in-depth pricing analysis, cost breakdowns, and total cost of ownership evaluations to inform sourcing decisions.Oversee the RFQ/RFP processes for indirect materials and services, ensuring that bids are competitive and meet both technical and business specifications.Lead negotiations to secure optimal commercial terms, including pricing, service levels, warranties, and long-term agreements.Establish and manage blanket purchase orders (BPOs) to maximize cost savings, ensure reliable delivery schedules, and enhance overall supplier performance.Work collaboratively with stakeholders and suppliers to define annual usage needs that support effective BPO structuring and cost optimization.Continuously monitor BPO performance to ensure adherence to pricing, delivery commitments, and service level agreements.Evaluate and select suppliers based on data-driven criteria, such as cost competitiveness, capabilities, financial stability, service history, and quality performance.Analyze spend categories to identify opportunities for supplier consolidation, leveraging volume to enhance pricing and reduce complexity.Develop new supply sources and maintain current supplier information regarding pricing, delivery, and capabilities.Serve as the primary liaison for supplier communications, performance discussions, and issue resolution.Prepare and manage purchase orders and contracts, ensuring compliance with company policies and budgetary constraints.Maintain accurate records of supplier performance, including pricing, delivery adherence, quality, and service.Address and resolve supplier-related challenges, including quality issues, late deliveries, receiving discrepancies, and invoicing problems.

Rave Aerospace is looking for a Senior Quality Engineer with a strong regulatory background to support quality initiatives at the Brea, California facility. This position focuses on ensuring that product realization aligns with strict regulatory standards and that processes are ready for production. The role involves addressing complex quality challenges, interpreting technical and regulatory requirements, and driving continuous improvement across supply chain, production, and customer interactions. Complex Problem Solving and Systemic Improvements Lead efforts to resolve difficult issues in the supply chain, internal production, and customer or field operations. Apply Root Cause and Corrective Action (RCCA) methods to create lasting solutions and prevent recurring defects. Work to improve process capability, reduce defects, and lower the cost of poor quality (COPQ). Identify and close gaps between regulatory requirements and operational practices, supporting sustainable compliance throughout the value chain. Technical and Regulatory Requirements Interpret engineering, customer, and regulatory requirements, including standards like AS9100, FAA, and EASA. Resolve conflicts between design intent, manufacturing capabilities, and customer needs. Define how requirements translate into process controls and ensure correct implementation during production and inspection. Apply FAA and EASA regulations (such as Part 21, Part 145, POA/DOA) to production, inspection, and product release activities. Provide technical guidance to engineers and cross-functional teams. Product Realization and Production Readiness Oversee integration of quality into New Product Introduction (NPI) and production ramp-up. Confirm that processes are scalable, capable, and able to meet production rate targets. Develop and implement control strategies and validation methods. Customer and Field Quality Leadership Lead resolution of customer concerns, including root cause analysis, corrective actions, and clear communication. Analyze field performance and reliability data to guide improvements. Facilitate feedback from the field back into engineering, supply chain, and operations teams. Regulatory and Compliance Responsibilities Ensure ongoing compliance with regulatory and customer requirements throughout the value chain. Represent quality during audits and in interactions with regulatory bodies such as the FAA and EASA. Support and maintain key regulatory approvals (FAA Part 21, Part 145, EASA Part 21G/21J) and integrate compliance into daily operations. Cross-Functional Leadership and Mentorship Lead and influence cross-functional teams to drive alignment and effective execution. Communicate complex quality and regulatory issues clearly across departments.

Role overview The Senior Staff Program Manager, Connectivity at RAVE Aerospace leads major connectivity initiatives from the Brea, California office. This position manages multiple interconnected programs, working closely with a range of stakeholders. The role handles complex escalations and operates with a high degree of independence, helping to improve program execution methods across the company. What you will do Direct connectivity programs that involve several teams, stakeholders, and dependencies. Bring together Product, Engineering, Operations, OEMs, Managed Service Providers (MSPs), and suppliers to meet program objectives. Supervise homologation and certification processes for different platforms and projects. Identify and manage risks and issues, driving solutions with cross-functional teams. Shape how program activities are prioritized and sequenced to support business and product goals. Maintain consistency in execution, including schedules, reporting, and stakeholder communications. Coordinate efforts across programs where dependencies exist. Mentor junior program managers, offering guidance on execution and stakeholder engagement. Requirements Bachelor's degree in Engineering or a related technical field, or equivalent experience. At least 10 years of program management or similar experience within aerospace, inflight connectivity, satellite communications, or related technical industries. Proven track record leading complex programs with multiple stakeholders, suppliers, and technical dependencies. Strong understanding of connectivity systems, aircraft integration, and certification processes. Experience managing escalations and resolving complex cross-functional issues. Ability to influence stakeholders in Product, Engineering, and Operations without direct authority. Skilled at coordinating execution across several programs or workstreams.

The Senior Environmental, Health, and Safety (EHS) Specialist at Rave Aerospace plays a central role in advancing EHS programs throughout all company facilities in Brea, California. This position ensures compliance with regulatory requirements, strengthens a proactive safety culture, and drives ongoing improvements in both safety and environmental performance. Role overview This specialist leads the Safety Management System (SMS), manages incident investigations, and partners closely with teams across Operations, Facilities, and company leadership. As the EHS subject matter expert, the role shapes strategies, influences safe behaviors, and implements processes that reduce risk and support organizational growth. Core responsibilities Advance the Safety Management System (SMS) through program development, documentation, and execution. Conduct detailed safety audits, risk assessments, and facility inspections; identify trends and implement corrective and preventive actions. Lead investigations of workplace incidents, near misses, and injuries; perform root cause analyses and ensure follow-through on corrective actions. Manage OSHA recordkeeping (300, 300A, 301) and ensure accurate, compliant regulatory reporting. Maintain compliance with federal, state, and local environmental regulations, including hazardous waste management and reporting. Oversee hazardous materials protocols: labeling, storage, handling, and disposal. Design and deliver EHS training such as new hire orientation, regulatory topics, and leadership safety initiatives. Lead emergency preparedness and response initiatives, including drills, risk planning, and business continuity efforts. Work with Facilities and Operations to proactively address safety risks related to equipment, infrastructure, and processes. Serve as the main contact for internal and external EHS audits, inspections, and regulatory agencies. Analyze safety metrics and KPIs; share insights and recommendations with leadership to improve performance. Manage Safety Data Sheets (SDS) and maintain the chemical inventory system. Oversee environmental permits and ensure timely, accurate reporting. Promote employee engagement initiatives to strengthen safety culture and accountability. Mentor and support junior EHS staff or site coordinators as needed.

Role Overview Rave Aerospace is seeking a Senior Staff Quality Engineer focused on Quality Management Systems at our Brea, California location. This role centers on driving quality performance across both system and enterprise levels. The position leads continuous improvement efforts that support reliable execution and scalable production throughout the value chain. The Senior Staff Quality Engineer ensures customer, regulatory, and operational requirements are built into a strong quality management system that spans multiple programs and sites. Key Responsibilities Analyze and improve the Quality Management System (QMS) by diagnosing issues in CAPA, audit results, process compliance, and trend escapes, then implementing systemic corrective actions. Develop and execute a quality system strategy that covers supply chain, production, and customer performance. Translate requirements into standardized, scalable processes for all programs and locations. Ensure quality systems support consistent production, scalability, and operational efficiency. Identify and resolve gaps between documented processes and real-world execution to align the organization. Lead initiatives to strengthen CAPA effectiveness, process standardization, and integration of quality systems. Define and standardize critical quality processes and foster cross-functional collaboration. Reduce variation using standardized work practices, process simplification, and lean principles. Embed practical QMS processes into daily operations, removing unnecessary complexity and ensuring compliance is meaningful. Integrate customer, regulatory, and internal requirements into unified processes. Create frameworks for consistent interpretation and application of requirements across the organization. Identify and correct systemic gaps between requirements, processes, and execution. Lead and prepare for external audits (AS9100, customer, regulatory) to ensure QMS compliance and operational effectiveness. Promote alignment and collaboration across engineering, operations, supply chain, and quality teams. Encourage adoption of standardized processes across teams, programs, and locations. Communicate complex system-level concepts clearly to both technical teams and senior management. Represent Rave Aerospace in audits, assessments, and strategic discussions with customers and regulatory agencies. Ensure consistent execution and positioning of quality systems and compliance methods. Facilitate scalability from product development through full-rate production across multiple sites. Identify organizational capability gaps and influence the development of strong processes. Mentor engineers and leaders to strengthen system thinking, execution discipline, and ownership of quality.

Location: Brea, California, United States About RAVE Aerospace RAVE Aerospace designs and engineers advanced In-Flight Entertainment and Connectivity (IFEC) solutions for leading airlines worldwide. The team tackles complex challenges in media distribution, playback, and secure networking within demanding on-wing environments. RAVE’s products help shape memorable in-flight experiences for travelers now and in the future. Role Overview The Senior Mechanical Engineer takes technical ownership of mechanical and electromechanical designs, guiding projects from early concept through development, production, and ongoing support. This role shapes product innovation, influences cost and scheduling, and drives feature improvements. The position involves both independent work and collaboration with cross-functional teams. What You Will Do Lead product development from concept through prototyping, design validation, manufacturing, and product support. Work with multidisciplinary engineering teams to develop products that combine electromechanical and mechanical components. Integrate electronics, mechanical parts, and user interfaces, including PCBAs, switches, sensors, buttons, screens, power supplies, wiring, cable management, and system peripherals. Develop hand-held user interfaces that meet high standards for tactile feel and aesthetics, similar to top consumer products. Design systems and components using a range of fabrication techniques for assemblies of various sizes and production volumes (low, mid, high). Create reliable systems using industry-standard statistical methods. Optimize designs for manufacturability, cost, performance, reliability, and component sourcing. Perform root-cause analysis for issues found during development, testing, qualification, or after customer returns. Design assembly and test fixtures as needed. Handle advanced component and complex assembly design tasks. Prepare mechanical drawings, technical documentation, and assembly instructions. Share knowledge and ideas to support a collaborative team environment.

Join the Platform Software team at Rave Aerospace as a Senior Embedded Software Engineer, where you will spearhead the architecture, design, and integration of sophisticated software solutions for display and video systems in commercial aviation. This pivotal role will allow you to provide high-level technical leadership, effectively bridging the gap between hardware and software to guarantee scalable, stable, and high-performance system resources.Key Responsibilities:Lead the design and execution of software for embedded systems, guiding projects from initial requirements to full-scale production.Influence the advancement of the Yocto-based Linux environment, including board bring-up, kernel development, and patch integration.Oversee code and design evaluations, engage in peer reviews, and establish best practices for the DevOps and CI/CD pipeline.Collaborate directly with hardware design teams to integrate and validate new product designs while supporting cross-functional software quality assurance initiatives.Assess system performance to improve efficiency and stability, especially in resource-constrained embedded environments.

Join Rave Aerospace as a Senior Recruiter and play a pivotal role in our talent acquisition strategy. You will spearhead recruitment for complex, senior-level roles, acting as a key partner and trusted advisor to hiring managers and business leaders. Your expertise and insights will contribute significantly to refining role requirements and aligning talent acquisition with business objectives. Through consultative communication and strategic sourcing, you will empower decision-makers to enhance organizational capabilities and drive success.Key Responsibilities:Oversee full-cycle recruiting for intricate, senior-level, and challenging roles across various departments.Collaborate with hiring managers to fine-tune role specifications and synchronize talent needs with business priorities.Provide valuable market insights and talent availability perspectives to influence hiring strategies.Create and execute targeted sourcing strategies that align with the company's goals.Act as a reliable recruiting partner, facilitating meaningful hiring discussions.Expand sourcing channels to enhance access to diverse and qualified talent pools.Work alongside hiring teams to improve interview quality and selection processes.Enhance recruiting processes to boost hiring efficiency and candidate experience.Offer strategic guidance and mentorship to fellow recruiters for skill enhancement.Maintain precise recruiting metrics and ensure compliance with industry standards.Participate in special recruiting and talent projects by providing insights and driving initiatives.Represent Rave Aerospace at recruiting events and industry conferences.Promote inclusive hiring practices and diversity-focused recruitment strategies.

RAVE Aerospace creates in-flight entertainment and connectivity solutions for airlines, focusing on secure and reliable systems that deliver media and seamless playback to travelers. The company's products are used by major carriers and are designed to adapt as industry needs change. Role overview The Senior DevOps Engineer plays a key role in maintaining and improving the infrastructure that supports RAVE Aerospace’s products and services. This position covers both internal and external applications, running on a hybrid mix of on-premises and cloud platforms. The work centers on designing, implementing, and sustaining systems that support development, deployment, and ongoing operations. Automation and continuous improvement are core to this role. What you will do Design, implement, and maintain infrastructure for both cloud and on-premises environments. Collaborate with internal software engineers and external partners to connect embedded avionics software with ground-based systems. Manage deployment environments, including native, containerized, and virtual machine-based applications. Ensure that infrastructure and applications meet security requirements and assist with regular security reviews. Monitor and optimize performance for availability, scalability, and cost. Support CI/CD pipeline setup and maintenance, using tools such as Jenkins or AWS Code Pipeline. Create and maintain automation scripts and tools to streamline routine tasks. Location: Brea, California, United States

At BoxLunch, we harness our passion for pop culture to make a meaningful impact: by helping eliminate hunger. Every $10 spent in our stores contributes to a meal donation to Feeding America, directly supporting our local communities. We are seeking an enthusiastic and driven Retail Store Manager to join our team. In this pivotal role, you will lead the store in achieving sales goals, overseeing recruitment, talent development, and performance management. As a retail innovator, you will tackle challenges head-on while fostering a culture of exceptional customer service. Your commitment to nurturing talent and delivering a stellar shopping experience will make you a true superstar in our organization.

We are urgently seeking a highly skilled Senior Microsoft Dynamics CRM Specialist to join our dynamic team at usm2. This role is perfect for individuals who are passionate about leveraging CRM technologies to enhance business processes and customer relationships. The ideal candidate will have a proven track record in implementing and managing Microsoft Dynamics CRM solutions.

At BoxLunch, we are driven by our passion for music, pop culture, and crafting unforgettable experiences for both our customers and our team members. We believe in the power of fandom and its ability to connect people. We are currently seeking a dynamic Store Manager who will play a pivotal role in bringing our unique brand of fandom to life. In this position, you will lead our store to success by meeting sales goals, overseeing recruitment, nurturing talent, and managing team performance. As a retail innovator, you will embrace challenges head-on, ensuring exceptional customer service and fostering a positive shopping environment. In essence, you will be the superhero of our store!

Join the Hollister Co. team as an Assistant Manager in Brea, where you will have the opportunity to lead and inspire a team while driving sales and creating an exceptional shopping experience for our customers. As an Assistant Manager, you will play a pivotal role in managing store operations, ensuring visual merchandising standards, and fostering a positive team culture.

At BoxLunch, we are dedicated to our passions: music, pop culture, and delivering an exceptional in-store experience for both our customers and team members. We are currently seeking a Full-Time Assistant Store Manager to help lead our vibrant store in Brea, CA. In this role, you will assist the Store Manager in achieving key store objectives, including meeting sales targets, recruiting talented individuals, and fostering employee development. You embody the spirit of iconic characters like Harry Potter and Luke Skywalker, adept at navigating challenges while driving sales and cultivating lasting relationships with our customers.

Join Eurofins Scientific as an Inside Sales Account Manager where you will play a crucial role in driving our sales efforts to new heights. In this dynamic position, you will be responsible for engaging with clients, understanding their needs, and providing tailored solutions that meet their laboratory testing requirements.Your success will be supported by a team of dedicated professionals who are passionate about delivering top-notch services. We are looking for an enthusiastic individual who thrives in a fast-paced environment and is eager to develop their career in sales.

Job Summary:As a Media Integration Account Manager at RAVE Aerospace, you will be a vital liaison supporting airline clients and collaborating with internal teams and external vendors. This role focuses on leveraging your understanding of media production to coordinate deliverables, tackle issues, and ensure timely content delivery.Duties and Responsibilities:Assist in the execution of monthly In-Flight Entertainment (IFE) content sets for client accounts.Maintain ongoing communication with Media Integration Specialists to monitor and resolve reported issues.Identify and address any production or delivery challenges that may affect customer timelines.Provide direct communication to clients about delivery statuses, challenges, and resolutions.Utilize company tools to manage production schedules and monitor milestones and deadlines.Support the preparation of Customer Scorecards and share insights on performance trends.Oversee distribution lists, coordinate shipping, and assist with billing according to customer specifications.Develop a comprehensive understanding of the IFE product, supply chain, and production processes.Collaborate across various teams, including Program and Project Managers, as well as Media Services.Make informed decisions to resolve issues and escalate when necessary.Contribute suggestions for enhancing processes and increasing workflow efficiency.Perform additional job-related tasks as assigned.Requirements:A Bachelor’s Degree in Business, Communications, Media, or a related field, or equivalent experience.1–3 years of experience in media integration, digital media operations, account coordination, or a related area.Solid knowledge of media production workflows and content delivery cycles.Proficient in coordinating with multiple stakeholders, including internal teams, vendors, and customers, to manage deliverables and resolve issues.Proven ability to identify, troubleshoot, and solve routine production or workflow challenges with minimal supervision.Experience managing competing priorities and deadlines in a fast-paced work environment.Excellent written and verbal communication skills, capable of clearly conveying updates and issues to both internal and external stakeholders.Proficiency in Excel and word processing software for tracking data, schedules, and production status.