Customer Success Manager

As a Customer Success Manager, you're not merely overseeing accounts; you're cultivating enduring partnerships that thrive and evolve. We are seeking a skilled professional capable of managing an extensive portfolio of small to medium-sized business (SMB) clients globally, while also fostering growth with new enterprise clients across Europe.This role emphas…

Role overview Gen Digital seeks an Intern Partner Success Manager to join the Partnerships & Alliances team in Brno, Czechia. This internship focuses on supporting partner success across Europe, with a strong emphasis on operational processes and systems. The role involves working side by side with colleagues to help partners reach their objectives, gaining practical experience within a collaborative setting. Internship details Start date: June 15th End date: September 15th Compensation: CZK 250/hour What you will do This position centers on supporting the operational side of partner relationships. Tasks may include coordinating with team members, assisting with process improvements, and helping ensure partners have the tools and support needed to succeed. The internship offers a chance to contribute to real projects while learning from experienced colleagues. Work environment The Brno office values inclusivity, open discussion, and learning. Team members bring a variety of backgrounds and perspectives, creating a respectful and collaborative atmosphere where every voice is heard. Gen Digital encourages ongoing growth and values diverse viewpoints as a key part of the company’s success.

Location: Brno, South Moravian Region, CzechiaTeam: FrontendCompany: ventrata Ventrata creates SaaS platforms for attractions, tours, and activities, supporting the entire ticketing journey from booking to entry. With headquarters in London and offices in Brno and Lisbon, the team works globally to help clients grow their businesses while maintaining their distinctiveness. Role overview The Frontend Technical Product Support Specialist provides technical assistance for Ventrata’s Checkout, CMS, Manage My Booking, and Reseller Portal products. The focus is on supporting both clients and internal teams with product usage, configuration, integration, and custom setups. The role also works to expand support coverage, reduce response times, and improve documentation for different audiences. What you will do Coordinate technical support for frontend products using Slack and other communication channels. Support clients and colleagues by answering questions about product behavior, setup, and integration. Investigate issues by referencing documentation, product knowledge, and known implementation methods. Collect all relevant information before escalating to Product or Engineering teams. Collaborate with Product Managers, developers, and QA to keep support moving and clients updated. Document frequent questions and solutions to streamline future support. Work with Business Analysts to improve internal and external documentation, especially where guidance is lacking. Why this role matters As more clients use Ventrata’s frontend products in complex ways, technical questions are becoming more common. This position helps ensure clients receive consistent and timely support, and that documentation keeps up with evolving needs. The role also contributes to a clearer support process within the Frontend team. Requirements Background in Technical Support, Customer Success, Implementation Support, or a similar client-facing technical position. Strong written and verbal communication skills. Effective problem-solving abilities and a proactive attitude toward support. Familiarity with frontend technologies and SaaS products is a plus.

About EmplifiEmplifi is a cutting-edge customer engagement platform that empowers over 20,000 top-tier brands to enhance every aspect of the customer journey—from social media marketing and commerce to exceptional customer service. Leveraging advanced AI and integrated analytics, our platform enables brands to strengthen relationships, increase sales, and cultivate enduring loyalty. To learn more, visit www.emplifi.io.About the RoleAs an Engineering Manager at Emplifi, you will play a pivotal role in shaping our team culture and delivery standards. We seek an empathetic leader who can guide a dynamic team in tackling intricate engineering challenges faced by global brands.Your leadership will be defined by an "AI-first" approach, empowering engineers to utilize modern tools and methodologies for faster and smarter project delivery. If you are passionate about nurturing talent, instilling a sense of ownership, and harnessing AI to push the limits of what a product team can achieve, we want to connect with you.What You’ll DoLeadership & DeliveryOversee team capacity planning, execution, and delivery accuracy.Guarantee that the team produces high-quality solutions in line with our overarching product and engineering vision.Facilitate seamless collaboration within the team and with external partners.Create a nurturing and psychologically safe team environment.Team Development & CoachingConduct regular one-on-one meetings and performance reviews.Establish growth objectives and mentor engineers throughout their career progression.Guide the team through challenges, aiding in problem-solving and decision-making.Support recruitment efforts and ensure a smooth onboarding process for new hires.AI-first ApproachIdentify opportunities for automating routine engineering tasks and optimizing workflows with AI.Encourage "AI-native" thinking, prompting your team to experiment with and adopt tools that enhance productivity.Stay informed about how AI influences both software delivery and customer engagement.Cross-Functional CollaborationCollaborate with product managers, designers, and platform teams to ensure alignment.Engage in the engineering leadership team to identify risks, opportunities, and strategic initiatives.

At NTS, we pride ourselves on delivering exceptional value to our clients through a diverse array of advanced technologies. As a key player in the semiconductor and analytical industries, we provide highly precise components, modules, and assemblies to leading OEM customers. Operating from two facilities, NTS Slavičín and NTS Brno, we serve a broad clientele across Central Europe and beyond, focusing on innovative development and production of series with various technologies. Our expertise spans engineering, manufacturing, supply chain management, and precision assembly, ensuring we meet the quality standards our customers require while significantly reducing lead times.Guided by our motto, "Accelerating the Future", we are committed to fostering long-term relationships with our customers, suppliers, and employees. The NTS Brno facility specializes in high-end project and small series assembly of complex mechanical and mechatronic modules, utilizing a wide range of technologies. We also offer assembly services in ISO 7 and 8 clean rooms, coupled with strong competencies in engineering, project management, and quality assurance.We believe that collaboration is key to our success. Our shared passion for technology drives us to tackle complex challenges and deliver innovative solutions. By uniting our efforts with colleagues globally, we achieve remarkable outcomes together. Join us on this journey and embark on a rewarding career with NTS! As our company continues to grow rapidly and solidify partnerships with our clients, we are excited to expand our team and are currently seeking a talented Project Manager.

At Vilgain, we are experiencing rapid growth, and with that comes increased complexity in our manufacturing processes. We are looking for a dedicated Manufacturing Operations Manager to ensure that our production runs smoothly, efficiently, and in accordance with established standards.What You Will Do:You will take charge of the daily management of production, ensuring that weekly and monthly plans are met with the required quality and timeliness.You will set and standardize processes across production lines and implement LEAN principles aimed at enhancing performance and reducing waste.You will regularly analyze production data, identify bottlenecks, and propose actionable improvements.You will lead the production team, responsible for capacity planning and ensuring that the team adheres to set standards and disciplines.You will closely collaborate with the Mechanical Engineering Lead on maintenance planning to minimize unnecessary downtime and maximize production efficiency.You will ensure compliance with hygiene standards, occupational health and safety regulations, and internal processes. You will engage in automation projects and the installation of new technologies.What We Expect From You:You have at least 3 years of experience in production management and team leadership — not just coordination, but accountability for results (performance, quality, meeting targets).You can take responsibility for the daily operations and drive tasks to completion.You possess practical experience in process optimization and standardization — ideally, you have implemented specific changes that led to improved efficiency or reduced waste.LEAN is not just theory for you — you know how to apply it in practice (e.g., 5S) and sustain it in daily operations.You understand quality and food safety standards (HACCP) and can maintain these standards even as production volume increases.You excel in communication and leadership — you set clear expectations and keep the team on track.

Join Red Bull as a Regional On-Premise Manager, where you will lead strategic initiatives to enhance brand presence in the on-premise sector. Your role will involve collaborating with key stakeholders to drive sales, develop marketing strategies, and foster strong relationships with clients. Utilize your expertise to analyze market trends and implement innovative solutions that align with our dynamic brand vision.

Vilgain, a food and e-commerce brand based in Brno, focuses on high-quality products made with clean ingredients. The company is looking for a Junior Product Manager to help develop and manage shelf-stable food categories. Role overview This position fits someone interested in product or category management, especially those with a genuine curiosity about food. The role involves learning how private label products move from concept to launch. Day-to-day work includes close involvement with products, numbers, and suppliers, offering a chance to see your impact on store shelves. What you will do Support management and growth of shelf-stable food categories Participate in developing new products, from idea to launch Communicate with suppliers, manufacturers, and internal teams Gather specifications, materials, pricing, samples, and product details Prepare and check product data such as compositions, weights, prices, and margins Monitor market trends, competitors, and new opportunities Organize sampling, product testing, and feedback collection Collaborate with quality, purchasing, marketing, design, and e-commerce teams Requirements Some experience in food, FMCG, e-commerce, purchasing, or product/category management Strong interest in food, product composition, trends, and customer behavior Comfort working with analytics, numbers, tables, prices, and margins Attention to detail, organization, and thoroughness Clear communication with various stakeholders Willingness to learn and develop new skills Proactive attitude and drive to make progress Benefits Opportunity to shape products at a growing e-commerce brand where results are visible Supportive colleagues who value teamwork and enjoy their work 5 weeks of vacation and a Multisport card

Are you eager to collaborate with the store manager to motivate and support your team in achieving outstanding results? Are you prepared to train and lead colleagues to deliver an exceptional shopping experience to customers? Do you aspire to become a store manager in the future?If your answer is yes, then JYSK is the right place for you!WHAT WE OFFER:A fair corporate culture with clearly defined values that unite us.Opportunities for personal, professional, and career growth - most of our managers have risen through this position.Attractive monthly bonuses for excellent sales performance.A reliable sales team and social events that allow you to connect with colleagues from across the country.Flexible working hours with a 37.5-hour work week to balance work, family, and leisure.5 weeks of vacation.A 20% discount on JYSK products.Access to a MultiSport card.Extra financial rewards for employee referrals up to 20,000 CZK.Regular competitions with attractive cash prizes or gift cards.Salary: 43,000 CZK gross + monthly bonuses based on store performance.YOUR ROLE:Enhance store processes and work with the manager to achieve excellent sales results.Prepare campaigns and create a positive atmosphere for the success of the entire team.Support the store manager through clear communication and effective team leadership.Train colleagues in accurately identifying customer needs and conducting sales conversations.Be an active team member in daily operations and a good example for others.Envision yourself as a future store manager and commit to achieving this goal.WE ARE LOOKING FOR SOMEONE WHO:Has the courage to take the lead and set an example.Can inspire, communicate clearly, and create a positive work atmosphere based on mutual trust.Takes responsibility for the quality of service provided to customers and the results achieved.Follows through on tasks, maintains composure, and prioritizes effectively even in stressful situations.IS JYSK YOUR NEW OPPORTUNITY? Apply today!We are happy to assist you. Just send us an email at chsi@jysk.com.Selection Process:We process received resumes continuously and will conclude recruitment when we find the right candidate. We always conduct interviews and send video questionnaires, personality tests, and cognitive function questionnaires to selected candidates. We are interested in what motivates you to become our colleague in this position.

Join JYSK, a leading retail chain, as an Assistant Store Manager in Brno-Královo Pole. In this role, you will support the store manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. Your leadership will inspire the team to deliver a high-quality shopping experience while maintaining store standards.

Gen Digital unites well-known brands such as Norton, Avast, LifeLock, and MoneyLion, delivering cybersecurity, privacy, identity protection, and financial wellness solutions to nearly 500 million users worldwide. The company fosters a culture that values diverse viewpoints, teamwork, and ongoing learning. Employees at Gen Digital have access to flexible work options, competitive pay, and wellness initiatives. The team looks for people who are creative, self-driven, and ready to share fresh ideas. Role overview The Security Controls Engineer - Vulnerability Management focuses on strengthening Gen Digital’s ability to identify and address security vulnerabilities. This position works closely with security and DevOps teams to turn legal and security requirements into actionable programs. Key responsibilities Design and manage the full vulnerability management lifecycle, including identification, triage, prioritization, remediation, and validation. Continuously refine processes to improve vulnerability management practices. Promote secure development and ensure compliance with regulatory standards. Coordinate vulnerability disclosure and maintain transparency of the Software Bill of Materials (SBOM). Oversee patch management and monitor systems after deployment. Location This position is based in Brno, Czech Republic.

Primark is looking for an HR Business Partner / HR Manager to join the team in Brno, Modřice. This role centers on shaping and executing HR strategies that support business objectives. Role overview Collaboration with management will be a key part of the job. The HR Business Partner / HR Manager works to strengthen employee engagement and supports talent management efforts throughout the organization. Ensuring HR policies are followed and promoting a strong workplace culture are also central to this position. What you will do Work closely with leadership to align HR initiatives with company goals Promote employee engagement across teams Support talent management and development Ensure compliance with HR policies and procedures What matters here This position calls for experience in HR strategy, policy compliance, and fostering a positive, high-performance environment. Supporting a diverse workforce is an important part of the role.

Safetica Technologies is a pioneering force in Intelligent Data Security, offering robust and efficient solutions to prevent data breaches and manage insider threats across both on-premises and cloud environments. Our seamless integration minimizes disruption to business operations while safeguarding sensitive data, educating employees on secure practices, and ensuring compliance with regulatory standards globally. As a software company serving clients in over 120 countries, we are excited to announce our expansion into the United States, driven by a vision to become a key player in the Data Loss Prevention sector. Our growth is supported by strong investors, who have provided an additional 4 million USD to help us scale in the U.S. and accelerate product development.Currently, we offer a single product experience, available as a subscription, that can be hosted by the customer (on-premises) or by the vendor in our cloud, providing identical user experience and capabilities across both environments.We have gained recognition for our user-friendly endpoint DLP, yet as modern work increasingly occurs within SaaS applications and browsers, where 'files' are essentially cloud data, our expanding platform now includes protection for Microsoft 365, Google Workspace, BYOD, and other cloud-centric workflows while maintaining strong endpoint coverage.In this position, you will spearhead the transition from an endpoint-first to a cloud-first strategy, establishing SaaS protection as standard and guiding the utilization of AI-powered tools. You will collaborate with customers and business partners, influence investment decisions, and shape the product's growth within our agile, iterative team.Additionally, you will play a pivotal role in redefining our business model and market positioning as we enhance cloud data protection, integrate advanced features like AI analytics and big data, and define the future landscape of cybersecurity.

Vilgain is expanding its fresh food product line, focusing on quality, purity, and responsible sourcing. The fresh produce and natural ingredients support a range of projects, including retail and dark kitchen operations. Consistent quality, reliable supply, and careful pricing and logistics are central to this work. This Product Manager role is responsible for the entire fresh food category. The position covers procurement, supplier management, and the systems that ensure key items remain available, waste stays low, and standards are met every day. The work extends beyond ordering: it demands process design, partnership building, and hands-on coordination across teams. What you will do Oversee daily procurement of fresh ingredients and products, responding to consumption data and operational needs. Manage the Vilgain fresh product assortment, with attention to availability, quality, inventory rotation, and minimizing write-offs and surplus. Identify and onboard new suppliers both locally and abroad, aiming for stable, long-term relationships. Negotiate pricing, terms, delivery schedules, and contracts with suppliers. Track stock levels, forecast demand, and coordinate deliveries to match operational requirements. Create and refine processes that keep key items in stock while limiting losses. Work with the quality team on documentation, complaints, reporting, and supplier reviews. Partner with the supply team on planning, forecasting, and managing data. Maintain communication with retailers and fast-food chains to assess demand and adjust supply strategies as needed. Requirements Experience managing fresh food categories. Understanding of the unique demands of fresh products, including speed, quality, availability, and waste reduction. Background in supplier management, negotiation, and business terms. Strong skills in data analysis, forecasting, inventory, consumption, and margin management. Comfort working through operational challenges and responding proactively to urgent issues in fresh food. Excellent organizational skills, clear communication, and attention to detail. Location Brno, Jihomoravský kraj, Czechia

Vilgain is expanding its presence in nutrition, home care, and lifestyle products, with a strong base in Brno. As the company grows in the food and e-commerce markets, the team is looking for a Senior Product Manager to lead the shelf-stable food categories. This position requires a mix of product expertise, commercial acumen, and the ability to build and maintain supplier partnerships. Role overview The Senior Product Manager will oversee assigned shelf-stable food categories from concept through launch. Based in Brno, Jihomoravský kraj, Czechia, this role covers the full product journey, ensuring products meet both market needs and company standards. What you will do Take full ownership of specific shelf-stable food categories, managing them end to end. Guide products from the initial brief through development and launch. Identify and collaborate with suppliers, manufacturers, and packaging partners. Manage purchasing and supplier relationships. Monitor market trends and identify new opportunities for growth. Work closely with production, quality, and purchasing teams to maintain product availability, quality, lead times, and supplier capacity. Partner with marketing to support product launches. Requirements Background in category management, product management, or private label development within the food or FMCG sector. Strong knowledge of shelf-stable food products, supplier markets, and the complete product lifecycle. Strategic thinking about categories, with attention to detail. Commercial focus on margin, pricing, volume, differentiation, forecasting, and product performance. Sound judgment in product prioritization, understanding portfolio balance. Ownership mindset and a drive for results, comfortable working in a busy environment. Motivation to launch products that perform well both in Czechia and internationally. Benefits Work at a growing e-commerce company where contributions are noticed and valued. Supportive colleagues who combine hard work with enjoyment. Five weeks of vacation and a Multisport card to support well-being.

At Vilgain, we are experiencing rapid growth, and with that, our fresh food and ready-to-eat division is expanding. We are looking for a dedicated Food Production Manager who will play a crucial role in establishing efficient and sustainable production processes. You will work closely with the Head of Production, taking ownership of process optimization and implementation.What to Expect:Setting, adjusting, and optimizing production processes.Accountability for meeting weekly and monthly production targets with the required quality and timeliness.Leading key personnel in production while establishing clear standards and managing the operational budget of the production team.Implementing efficiency principles and LEAN methodologies (5S, process optimization across production).Collaborating with the Head of Production and OPS Lead on raw material flow, logistics, and scaling production, as well as working with R&D to transition recipes to mass production.Data analysis — tracking raw material yield, identifying bottlenecks in real-time, and reporting.Ensuring compliance with hygiene standards, occupational health and safety, and internal processes (HACCP).Who We Are Looking For:You have at least 6 years of experience in food production or modern gastronomy, including a minimum of 3 years in a managerial role.You are skilled in setting processes, standardizing operations, and working with KPIs — not just managing shifts.You have experience in production optimization and are familiar with LEAN principles (e.g., 5S).You are proficient in English communication.You can work with data, quickly identify issues, and make decisions under pressure.You understand quality and safety standards (HACCP and related regulations).You can lead teams, set expectations, and maintain standards.You possess a valid driver’s license (Category B).

Join our dynamic team at hmgroup as a Part-Time Crew Member in Brno. We are looking for enthusiastic individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service. As a vital part of our team, you will assist customers in finding the perfect products, maintain store presentation, and contribute to a positive shopping experience.

Frasers Group is looking for a Sales Assistant Intern in Brno to support daily retail operations. This internship offers hands-on experience in a retail setting, working alongside the sales team to help deliver strong customer service and contribute to store performance. What you will do Assist customers and answer questions on the sales floor Help set up and maintain product displays Support inventory checks and stock organization Contribute to keeping the store welcoming and tidy What you will gain Direct experience in retail sales and customer service Opportunities to develop teamwork and communication skills Insight into inventory and merchandising processes This internship is based in Brno-jih and is suited to those interested in learning more about retail operations while building practical skills.

Join Capco as a Database Administrator specializing in Data Architecture. In this role, you will be instrumental in designing, implementing, and maintaining complex database systems that drive our business decisions and strategies. Collaborate with cross-functional teams to ensure data integrity and optimize database performance to support operational and analytical needs.The ideal candidate will have a strong foundation in database design principles, experience with various database management systems, and a passion for data architecture.

Join our dynamic team as a Lead Project Engineer specializing in Civil Engineering at AFRY. In this pivotal role, you will oversee and manage various construction projects, ensuring they meet quality standards, timelines, and budget constraints. You will collaborate closely with clients, stakeholders, and cross-functional teams to deliver innovative solutions and drive project success.