About the job
Become a vital part of our thriving team at Cross Border Talents as a Support Representative for Croatian Speakers. We seek passionate individuals who are dedicated to delivering outstanding customer support while collaborating with a prestigious company. This role presents a unique chance to interact with customers, address their inquiries, and enhance their service experience.
Your Responsibilities:
- Handle inbound customer inquiries in Croatian across multiple communication platforms.
- Deliver precise and timely information about products and services to customers.
- Effectively resolve customer issues and complaints, ensuring a high level of satisfaction.
- Keep thorough records of customer interactions and transactions.
- Work alongside team members to improve the overall customer experience.
