Senior Bilingual Technical Support Representative - French/English

Role Overview Axon is seeking a Senior Bilingual Technical Support Representative (French/English) based in Bucharest, Romania. This role supports Axon's mission to protect life by helping public safety agencies use advanced technology to serve their communities more effectively. About Axon Axon develops devices and cloud software for public safety, with a focus on innovation and collaboration. The company values honesty, empathy, and diverse perspectives from customers and communities. Axon aims to reduce administrative work for officers and speed up justice by integrating video and digital tools into police records. What You Will Do Act as a key contact for French-speaking clients and law enforcement partners in the U.S., Europe, and Francophone regions. Deliver technical support in both French and English via phone and email. Troubleshoot and resolve complex issues involving Axon hardware and software products. Ensure a culturally sensitive and professional customer experience. Collaborate with team members on projects to improve customer support and drive product adoption. Position Details Location: Bucharest, Romania Reports to: Director of International Support Direct Reports: None

About Axon Axon’s mission is to Protect Life by addressing critical safety and justice challenges. The company builds an ecosystem of devices and cloud software for law enforcement and public safety agencies. Axon values collaboration, transparency, and diverse perspectives from both customers and communities. Position Overview Title: Senior Bilingual Technical Support Representative (Spanish/English) Location: Bucharest, Romania This senior technical support role focuses on providing expert assistance to Spanish- and English-speaking customers, including law enforcement partners in the U.S., Latin America, and Europe. The position is based in Bucharest and involves working closely with Axon’s advanced suite of hardware and software solutions. What You Will Do Deliver technical support in both Spanish and English by phone and email Troubleshoot and resolve complex product issues for customers Ensure a culturally aware and sensitive approach in all customer interactions Work with cross-functional teams on projects to improve the customer experience Help drive product adoption and support Axon’s goal of making communities safer Axon’s Mission in Action Axon equips law enforcement with tools ranging from TASER devices to integrated video and cloud software. The company aims to reduce administrative burdens so officers can focus on community engagement and uses technology to support a more effective justice system. Innovation and continuous improvement are central to Axon’s work.

About Axon Axon’s mission is to protect life. The company develops devices and cloud software designed to address key safety and justice challenges. Collaboration drives Axon’s work, and the team values input from customers, communities, and colleagues alike. Based in Bucharest, Romania, Axon offers a workplace where initiative and impact go hand in hand. Employees contribute to meaningful change and support a mission that matters. Role Overview: Senior Bilingual Technical Support Representative (German/English) This senior-level position serves as a crucial connection between Axon and German-speaking customers, including law enforcement partners in the U.S., Europe, and the DACH region (Germany, Austria, Switzerland). The role requires fluency in both German and English. What You Will Do Deliver expert technical support for Axon’s hardware and software products in German and English. Communicate with customers via phone and email to resolve complex issues. Ensure a seamless, culturally aware experience for each customer interaction. Work closely with cross-functional teams to improve customer satisfaction. Help drive adoption of Axon products by providing outstanding bilingual support. Our Mission in Action Axon equips law enforcement with advanced tools, from TASER devices to a broad suite of software solutions. The company aims to reduce administrative burdens, strengthen community relationships, and improve service delivery. Axon is committed to transforming police record-keeping with video technology and continues to innovate toward a safer future.

Join our dynamic team at WNS Global Services as a Bilingual Customer Service Representative. In this role, you will leverage your fluency in German or French to provide exceptional support to our international clients. You will be instrumental in ensuring customer satisfaction by effectively resolving inquiries and delivering top-notch service.Your responsibilities will include:Responding to customer queries via phone, email, or chat in German or French.Assisting customers with product information, troubleshooting, and account management.Collaborating with team members to enhance service quality and customer experience.

Position OverviewAs a Technical Support Engineer at SEGULA Technologies, you will play a vital role in delivering high-level technical assistance to our network of international automotive dealers. This position is primarily focused on the French market and involves troubleshooting complex vehicle diagnostics while serving as a liaison between automotive manufacturers and authorized service partners.Core ResponsibilitiesAddress and manage customer incident reports (FIC) from the dealer network.Offer diagnostic support for vehicles through written communication and phone calls.Provide timely and high-quality technical assistance in accordance with internal standards.Work collaboratively with manufacturer teams and service providers to enhance diagnostic solutions.

inetum2 seeks a Bilingual Full Stack Developer for its Bucharest office. This position centers on creating and refining digital solutions with colleagues from a range of technical backgrounds. The work supports clients in several industries, offering variety and the chance to collaborate internationally. What you will do Partner with cross-functional teams to deliver technical solutions Design, build, and maintain full stack applications Communicate daily with international clients, using both French and English Requirements Professional fluency in French and English Experience developing full stack applications Strong communication skills and a collaborative approach Location This role is based in Bucharest.

About Axon Enterprise, Inc. Axon Enterprise, Inc. develops devices and cloud solutions for public safety and justice. The team values collaboration, open communication, and a range of perspectives to address real-world challenges. Every role at Axon supports a mission to improve safety and trust in communities. Role Overview: Senior Technical Support Representative Location: Bucharest, Romania The Senior Technical Support Representative joins the Bucharest-based team to provide support for English-speaking customers worldwide. This position focuses on resolving complex technical issues by phone and email. The work directly impacts customer satisfaction and strengthens Axon's reputation for client support. Axon’s Commitment to Public Safety Axon continues to build on its legacy, starting with the TASER, by creating advanced hardware and software for law enforcement. The company aims to reduce administrative tasks for officers, so they can spend more time serving their communities. Each product and service is designed to support safer, more effective policing. What You Will Do Assist English-speaking customers from around the world with technical questions and issues Communicate solutions clearly by phone and email Focus on delivering a positive customer experience Contribute to Axon's broader goal of supporting public safety through technology

Role Overview Veeam Software is hiring a Customer Success Representative in Bucharest to support French-speaking clients. This position focuses on helping customers get the most from Veeam solutions and building strong, lasting relationships. What You Will Do Engage with French-speaking clients to understand their needs and answer questions Provide support and guidance to ensure customers succeed with Veeam products Work closely with teams across the company to share customer feedback and help improve products and services Help clients address challenges and reach their goals using Veeam solutions What Helps You Succeed Strong communication skills in both French and English Experience or interest in customer service Ability to work well with different teams and departments This role offers the chance to make a real impact on customer satisfaction and product improvement at Veeam Software.

D-ploy is a leading provider of IT and Engineering Solutions with a strong presence across the EMEA region, including countries such as Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. Our commitment to delivering innovative IT services and solutions empowers industry-leading clients, enhancing their IT productivity and overall business value through reliability and efficiency.We are currently in search of a dedicated IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Bucharest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Act as the primary onsite point of contact for end-user IT issues, ensuring prompt resolution.Troubleshoot incidents and service requests using our ticketing system (ServiceNow).Provide professional user support both desk-side and remotely.Accurately document all activities and resolutions in the ticketing system.Assist with IT onboarding for new employees, including equipment setup and user guidance.Contribute to and maintain knowledge base documentation.Support initiatives aimed at continuous service improvement.

Be a Force for Good at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges with our advanced ecosystem of devices and cloud software. Our collaborative approach fosters open communication and values diverse perspectives from our customers, communities, and each other.Join our dynamic team at Axon, where you will drive meaningful change and take ownership of initiatives that matter in a fast-paced environment. Here, your contributions truly make a difference.Your ImpactWe are looking for a Director of Technical Support (International) to play a key role in scaling our Tier 1 and Tier 2 Technical Support teams globally. You will report directly to the Senior Director of Global Support and will be instrumental in establishing the operational framework, structure, and cross-functional collaborations necessary to support our rapidly evolving product portfolio across various regions.This position requires a seasoned technical support leader with extensive operational experience, a robust understanding of connected device products, a proven history of building and transforming teams, and the capability to lead through change. You will design and implement scalable support processes, facilitate post-acquisition alignment, and collaborate closely with Product, Engineering, Sales, Customer Success, and IT to ensure a seamless, world-class customer experience.

Role Overview Veeam Software is hiring a Sales Development Representative for Strategic Accounts in Bucharest, Romania. This position centers on building connections with French-speaking prospects and introducing them to Veeam's solutions. What You Will Do Initiate conversations with potential clients in French, understanding their business needs Present Veeam’s offerings and generate interest among strategic accounts Develop and nurture relationships with French-speaking organizations Requirements Fluency in French Strong communication and sales skills

Veeam Software supports over 550,000 organizations worldwide with solutions for data protection, resilience, and security management. The company works with leading brands and continues to expand its global reach, focusing on building trust in data and AI. Role overview The Senior Customer Success Representative for Named Accounts manages renewals for customer maintenance contracts within a dedicated territory. This position emphasizes delivering a positive customer experience, retaining accounts, and identifying chances to upsell premium services and add-ons. Performance in this role is measured by revenue bookings and the ability to exceed set quotas. Key responsibilities Achieve or exceed quotas for renewals and expansion within assigned territory. Maintain a strong annual pipeline by reaching out to customers at least nine months before support expiration, performing technical health checks, and providing proactive support to drive product adoption. Engage customers to introduce new features, recommend additional products, align solutions with business goals, and facilitate renewals and account growth through upgrades and new licenses. Identify and build relationships with key stakeholders at both customer and partner organizations, tailoring approaches to their needs. Reconnect with customers whose support has lapsed to encourage service reactivation. Collaborate with Deal Desk, Legal, Sales, and other teams to prepare enterprise renewal agreements and handle special terms. Communicate and negotiate complex offers with executive-level contacts. Provide accurate forecasting and business analysis, sharing insights to inform strategic decisions. Location This position is based in Bucharest, Romania. Language requirements Bilingual proficiency in Russian and English is required.

Are you an experienced Document Control Specialist fluent in French? Join AECOM, a global leader in infrastructure and environmental solutions. In this role, you will play a crucial part in managing document control processes and ensuring compliance with quality standards.Your expertise in document management and ability to communicate effectively in French will be key to our success. You will collaborate with various teams to maintain accurate records, streamline workflows, and support project documentation needs.

Join our dynamic team at inetum2 as a Senior Java Developer where you'll apply your technical expertise in Java development while communicating effectively in French. This role offers an exciting opportunity to contribute to innovative projects in a collaborative environment.

Join our dynamic team at everience as a Service Desk Team Leader where you will play a pivotal role in managing our service desk operations. In this position, you will lead a skilled team, ensuring high-quality support for our clients while fostering a culture of excellence and continuous improvement.As a leader, you will be responsible for coordinating team efforts, optimizing processes, and driving performance metrics. Your fluency in French will be essential in communicating effectively with our diverse clientele.

Veeam is a leading company specializing in Data and AI Trust, dedicated to helping organizations understand, secure, and maintain the resilience of their data and AI systems. As a frontrunner in data resilience and security posture management, Veeam is designed to navigate the complexities of identity, data, security, and AI risk. With its headquarters in Seattle and a presence in over 30 countries, Veeam serves more than 550,000 customers globally, ensuring their operational continuity and success. Be a part of our mission as we advance together, fostering growth, learning, and creating a meaningful impact for some of the world’s most renowned brands.About the RoleThe Senior Associate Hosting Representative collaborates with Veeam's Cloud & Service Provider, Channel, and Commercial teams to enhance Veeam’s footprint in the hosting and service provider market. This position is focused on nurturing partner relationships and driving revenue growth through Cloud and Service Provider collaborations.What You’ll DoCollaborate effectively with the Veeam Cloud and Service Provider team, Channel Managers, and the Commercial team.Meet assigned revenue targets and Key Performance Indicators (KPIs) for your territory.Develop and implement strategic plans targeting the mid-sized Service Provider market.Recruit, train, and empower prospective Cloud and Service Provider partners.Manage the entire sales cycle, from lead generation to closing opportunities.Provide continuous account management for hosting partners.Leverage and expand existing relationships within the channel partner community.Partner with marketing, alliances, and distribution teams on campaigns that generate opportunities.

Join Our Team as a Dispatcher!Are you looking for a stable career opportunity within a vibrant and well-structured team? At Printec Romania, we value professional growth and collaboration. Become a part of our Help Desk team, where you can learn and develop alongside skilled colleagues.Key Responsibilities: Deliver exceptional technical support to internal and external clients via phone and email. This includes diagnosing and resolving incidents, providing technical consultancy, and coordinating with other departments for incident escalation and resolution tracking. Organize and schedule on-site interventions by assigning service engineers to client incidents that necessitate direct intervention, while maintaining communication until the issue is fully resolved.

PayU operates as a global payment and fintech provider, supporting merchants and consumers across more than 50 markets. The company processes around 6 million transactions each day through a wide range of payment methods and PCI-certified platforms. Role overview The Technical Support Engineer serves as a key technical contact for PayU's merchant partners. This position is based in Bucharest, Romania. What you will do Assist merchants with technical integrations and troubleshoot issues as they arise. Guide new partners through the setup process, ensuring smooth onboarding. Diagnose recurring technical problems and report findings to improve internal documentation and workflows. About PayU PayU is part of the Prosus group, a major technology investor. The company supports over 300,000 merchants and millions of consumers, aiming to improve the online buying and selling experience worldwide.

At crossbordertalents, we are pioneers in redefining customer experiences (CX) by leveraging the transformative power of AI. Our innovative methods blend state-of-the-art digital technologies with human insight, delivering a holistic CX journey management primarily focused on the Travel and High-Growth Tech sectors.Position Overview:We invite you to be part of our dynamic team as a Customer Experience Specialist within our diverse multilingual BPO center. As a vital contributor to our commitment to exceptional international service quality, you will serve as the first point of contact for our valued clients.Key Responsibilities:Deliver exceptional customer service through email and phone communications.Assist customers from leading airlines with flight modifications, cancellations, lost luggage, and claims through email and calls.Engage with customers in both French and English.Respond swiftly and effectively to customer inquiries.Uphold a positive, empathetic, and professional demeanor towards customers at all times.Guarantee customer satisfaction and provide expert support.

Segula Technologies is hiring a Level 2 Technical Support Agent for its Bucharest location. This position is based on-site and centers on delivering advanced technical support to clients. Main responsibilities Address complex technical issues and troubleshoot problems that require in-depth knowledge. Work closely with clients to resolve incidents and maintain a smooth user experience. Follow local language requirements while providing support. Team environment This role is part of a dedicated support team in Bucharest. Collaboration and clear communication are important as you work to solve technical challenges for clients.