About the job
YOUR MISSION
We are seeking a motivated Analyst who excels at blending creativity with analytical rigor, transforming bold concepts into actionable strategies. In this pivotal role, you will serve as the expert in delivering critical insights by analyzing data across more than 60 cities. Your contributions will equip the team with essential strategic intelligence to drive impactful operational decisions.
THE JOURNEY
- Deliver analytical support to deepen understanding of Glovo's operational model.
- Conduct analyses to derive insights aimed at enhancing Courier KPIs.
- Identify and resolve data reliability challenges.
- Serve as the primary data Point of Contact (PoC) for the department, aiding in analysis, reporting, and fostering a data-driven culture.
- Utilize data analysis to extract insights during couriers' initial deliveries to optimize retention rates.
- Manage dashboards and develop new tools to improve metric visibility within the department.
- Create analytical frameworks and models while effectively communicating findings across the department.
- Perform deep dives into the data to identify factors affecting KPIs and take ownership for their improvement.
- Assess strategic opportunities through a variety of quantitative analyses and A/B testing.
- Understand local and regional requirements, empathizing with the courier's perspective.

