Technical Account Manager at qodea | Remote

About qodea qodea partners with global leaders like Google, Snap, Diageo, PayPal, and Jaguar Land Rover to solve complex technology challenges. The team works at the intersection of technology, design, and human behavior, delivering results under tight deadlines and tackling projects that push boundaries. Role Overview: Technical Account Manager The Technical Account Manager will play a key role in the Managed Services division. This position focuses on supporting clients as they navigate demanding projects, often involving unique or unresolved technical obstacles. The work goes beyond routine consultancy, offering the chance to contribute to solutions that matter. Location Remote , Bucharest, Bucharest, Romania

Join NielsenIQ as an Account Manager and take the next step in your career! In this pivotal role, you will be responsible for managing client relationships, ensuring satisfaction, and driving growth. You will collaborate with diverse teams to deliver innovative solutions that meet client needs and exceed expectations.

Role Overview Hustler Marketing is looking for an Account Manager to support e-commerce clients and their online stores. This remote role is based in Bucharest, Romania. The Account Manager will guide clients through campaign planning and execution, always aiming to increase conversions and drive sales. Reporting to the Head of Account Managers and the Service Director, the Account Manager works closely with various departments to deliver seamless marketing initiatives. The focus is on building strong client relationships and ensuring that marketing solutions align with business goals. What You Will Do Manage and oversee marketing campaigns for assigned clients, ensuring they perform well and meet objectives. Develop and maintain productive relationships with clients, supporting open communication and trust. Plan, develop, and execute marketing strategies, including email campaigns, SMS initiatives, pop-ups, and flows, handling around 40 unique campaigns each month. Address client needs and expectations, aiming to exceed them where possible. Drive improvements in email marketing results for client accounts. Collaborate with internal teams to respond promptly to client inquiries. Work with Copywriters, Designers, and Account Manager Associates to ensure projects are delivered on time and to a high standard. Outline campaign calendars, brief new initiatives, delegate creative tasks, and track project progress. Team Collaboration The Account Manager leads a team of marketing professionals, coordinating efforts across creative and strategic functions. Regular brainstorming, campaign monitoring, and open communication with both clients and internal teams are central to the role.

We are seeking a dynamic and detail-oriented Associate Technical Project Manager to join our talented team at Gameloft. In this role, you will assist in managing and executing various technical projects, ensuring they are delivered on time and meet quality standards. You will collaborate with cross-functional teams, communicate with stakeholders, and contribute to the overall success of our innovative gaming projects.Your responsibilities will include tracking project progress, coordinating resources, and supporting project management activities to align with our business goals.

YOUR MISSIONAt Glovo, our goal is to transform the shopping experience for millions by providing seamless access to everything within cities. We are looking for a strategic, analytical, and results-oriented professional to elevate our commercial efforts and foster the growth of our partners.THE JOURNEYForge robust relationships with Glovo’s partners through proactive communication, identifying their needs and enhancing engagement through regular meetings and business reviews.Monitor, evaluate, and report on your portfolio and KPIs periodically, taking decisive actions to achieve your objectives and align with company OKRs.Design and implement strategies that drive partner growth through promotional negotiations, marketing initiatives, and optimizing menu performance (including metrics like selling items, AOV, Conversion Rate, cross-selling, and upselling).Ensure Glovo showcases premium content by securing preferred partnerships with partners.Boost Glovo’s visibility through collaborative marketing efforts with partners, utilizing marketing kits and merchandising tools.Enhance Glovo’s revenue by renegotiating commissions and selling assets.Analyze and develop action plans for churned and inactive partners to re-engage them.Enhance the operational efficiency of our partners to ensure exceptional service delivery to customers.Collaborate actively with colleagues and engage in a learning culture that promotes growth, development, and impactful contributions.

Join our dynamic team at Bolt Food as a Key Account Manager in Bucharest, Romania! In this role, you will play a vital part in establishing and nurturing strong relationships with our most significant merchants, ensuring outstanding operational performance and driving growth.

Join Eurofins as a Senior Key Account Manager where you will play a pivotal role in managing and developing key accounts to drive business growth and foster strong client relationships. Your expertise will be vital in understanding client needs and delivering tailored solutions that enhance their experience.In this dynamic position, you will collaborate with cross-functional teams to ensure timely delivery of services and support, guiding clients through processes while identifying opportunities for improvement and innovation.

Role overview The Key Account Manager - Modern Trade at Interbrands Orbico in Bucharest focuses on building and maintaining strong relationships with key clients. This position requires regular communication and scheduled meetings to ensure clients feel supported and informed. Main responsibilities Maintain ongoing relationships with major accounts by keeping in touch and organizing regular meetings. Identify growth opportunities and work with the sales team to achieve targets, including upselling when possible. Address and resolve client issues or concerns promptly to maintain high satisfaction levels. Collaborate with internal teams such as marketing, logistics, and finance to deliver on client needs and project goals. Prepare and present performance reports to management, covering client progress, market trends, and areas for growth. Stay updated on industry trends and share relevant insights with colleagues. Collaboration This role works closely with various internal departments and requires strong teamwork to meet client expectations and drive results in the modern trade sector.

YOUR MISSIONAt Glovo, we are driven by the conviction that delivering an extraordinary service to our clients can revolutionize the delivery market. We achieve this by meticulously focusing on every detail. As a hyperlocal marketplace, we showcase the trendiest establishments in each city, ensuring their products reach customers within 60 minutes.In the role of Account Manager, you will act as a catalyst for business growth. Your primary responsibilities will include establishing strategic partnerships to optimize revenue growth, enhance partner profitability, and improve the overall user experience. You will independently manage your portfolio while working closely with cross-functional teams to achieve outstanding results.YOUR JOURNEY AWAITSFoster and maintain robust, trust-based relationships with Glovo’s partners, emphasizing long-term collaboration and business expansion.Identify partner needs, challenges, and opportunities proactively, providing customized solutions to boost performance.Utilize partner data analytics to create and implement tailored strategies for revenue growth and operational improvement.Lead negotiations for contractual terms, including commissions, promotional initiatives, and exclusivity agreements.Collaborate with internal teams (marketing, operations, tech) to resolve challenges, spearhead initiatives, and streamline processes.Oversee and manage KPIs such as GMV growth, operational efficacy, and user satisfaction, employing reporting tools to track progress and make informed decisions.Design and execute Joint Business Plans (JBP) to align on mutual goals and achieve measurable results.Engage with churned or inactive partners, devising strategies to re-engage and retain them.

Join NielsenIQ as an Account Development Manager specializing in the Fast-Moving Consumer Goods (FMCG) sector. In this dynamic role, you will be instrumental in driving business growth by developing and maintaining strong relationships with key accounts. Your expertise in market analysis and strategic planning will enable you to identify opportunities for expansion and enhance customer satisfaction.

Veeam Software is at the forefront of data management and AI trust, dedicated to helping organizations fully understand, secure, and maintain the resilience of their data and AI systems. As the industry leader in both data resilience and data security posture management, Veeam is designed to integrate identity, data, security, and AI risk management seamlessly. With headquarters in Seattle and a presence in over 30 countries, Veeam proudly protects more than 550,000 customers worldwide, instilling confidence in their ability to operate effectively. Join us as we strive for excellence, adapt, and contribute significantly to the success of some of the largest brands globally.About the RoleThe Associate Specialist in Technical Success Management will play a pivotal role in supporting our customers in their journey with Veeam Data Cloud. You will be responsible for fostering customer relationships, providing technical guidance, and ensuring the successful implementation and use of our products. Your expertise will help clients maximize their investment and achieve their business objectives.

Forge and nurture robust relationships with key clients through consistent communication and strategic meetings.Recognize and capitalize on growth and upselling opportunities, collaborating closely with the sales team to meet and exceed targets.Ensure exceptional client satisfaction by promptly addressing and resolving any issues or concerns.Work in synergy with internal teams, including marketing, logistics, and finance, to successfully execute projects that align with client needs.Deliver regular performance reports and updates to management, highlighting client performance, market trends, and avenues for growth.Stay informed on industry trends and developments, sharing valuable insights with the team to drive strategic initiatives.

Role Overview Axon is seeking a Senior Bilingual Technical Support Representative (French/English) based in Bucharest, Romania. This role supports Axon's mission to protect life by helping public safety agencies use advanced technology to serve their communities more effectively. About Axon Axon develops devices and cloud software for public safety, with a focus on innovation and collaboration. The company values honesty, empathy, and diverse perspectives from customers and communities. Axon aims to reduce administrative work for officers and speed up justice by integrating video and digital tools into police records. What You Will Do Act as a key contact for French-speaking clients and law enforcement partners in the U.S., Europe, and Francophone regions. Deliver technical support in both French and English via phone and email. Troubleshoot and resolve complex issues involving Axon hardware and software products. Ensure a culturally sensitive and professional customer experience. Collaborate with team members on projects to improve customer support and drive product adoption. Position Details Location: Bucharest, Romania Reports to: Director of International Support Direct Reports: None

Quantum-Systems stands at the forefront of UAV technology, delivering innovative solutions and exceptional support to government clients worldwide. As we broaden our operational footprint in Romania, we are committed to establishing a robust local presence that caters to our current and future clientele in the region. This pivotal role is essential for solidifying Quantum-Systems S.R.L.‘s growth and success, backed by a small but dedicated team. We are on the lookout for a proactive Technical Support Manager to provide outstanding service to our government customers.Your Daily Responsibilities:Direct Technical Support for Government Customers: Act as the primary liaison for our governmental clients, offering specialist technical support tailored to their operational needs. This encompasses troubleshooting UAV equipment, executing diagnostics, resolving issues, and offering on-site assistance as necessary.On-Site Maintenance, Updates, and Repairs: Conduct Level 1 repairs, software updates, and maintenance tasks directly at client locations, ensuring UAV systems operate effectively and meet client standards. This hands-on involvement aims to build trust and enhance relationships with our government customers across Romania, Moldova, and neighboring countries.Ticket Management and Coordination: Oversee customer support tickets related to UAV operations utilizing Jira Service Management. Ensure prompt responses and collaborate with R&D and other Quantum-Systems teams on complex issues.Bridge Between Teams: Serve as the vital link between the Romanian support operations and clients, as well as between clients and our headquarters in Germany. Promote effective communication and collaboration to address customer inquiries and improve service delivery.Support the Development of Our Romanian Presence: As part of our expanding footprint in Romania, you will play a crucial role in shaping our local support delivery through Quantum-Systems S.R.L. Collaborate with a committed team to propel our operations forward, with support being a key component of this growth.

YOUR MISSIONJoin Glovo in our quest to redefine the shopping experience for millions by making urban access to goods seamless and efficient. We are searching for a driven and strategic Senior Strategic Account Manager to enhance our QCommerce initiatives, especially within the grocery sector. This role is perfect for someone eager to navigate the exhilarating challenges of a rapidly growing startup and contribute to a product that will transform the on-demand market.YOUR JOURNEYEstablish and nurture strong relationships with Glovo's top partners in Romania, ensuring effective communication and engagement through regular meetings and business reviews.Develop and implement strategic plans to foster partner growth by leveraging in-depth knowledge of the Q-commerce delivery model alongside marketing initiatives and assortment performance metrics.Manage and analyze partner business performance, focusing on key KPIs to drive growth.Create insightful reports and dashboards for partners, serving as a foundation for operational enhancements.Gather feedback from partners to inform improvements in product offerings, marketing strategies, and operational efficiency.Facilitate the onboarding process for new partners, equipping them with essential tools and information.Achieve monthly and quarterly performance objectives set by the company.Collaborate with your peers in a supportive environment that fosters learning and development.

Be a Force for Good at Axon.At Axon, our mission is to protect life. We are innovators tackling critical safety and justice challenges with our advanced ecosystem of devices and cloud software. Our collaborative approach fosters open communication and values diverse perspectives from our customers, communities, and each other.Join our dynamic team at Axon, where you will drive meaningful change and take ownership of initiatives that matter in a fast-paced environment. Here, your contributions truly make a difference.Your ImpactWe are looking for a Director of Technical Support (International) to play a key role in scaling our Tier 1 and Tier 2 Technical Support teams globally. You will report directly to the Senior Director of Global Support and will be instrumental in establishing the operational framework, structure, and cross-functional collaborations necessary to support our rapidly evolving product portfolio across various regions.This position requires a seasoned technical support leader with extensive operational experience, a robust understanding of connected device products, a proven history of building and transforming teams, and the capability to lead through change. You will design and implement scalable support processes, facilitate post-acquisition alignment, and collaborate closely with Product, Engineering, Sales, Customer Success, and IT to ensure a seamless, world-class customer experience.

Sika AG is seeking a Key Account Manager to support the Construction Business Unit in Bucharest. This position centers on building and maintaining relationships with major clients in the construction industry. Role overview The Key Account Manager manages a portfolio of high-profile accounts, focusing on both retention and growth. The role involves regular interaction with clients to understand their needs and ensure satisfaction with Sika’s solutions. What you will do Develop and strengthen strategic partnerships with key clients in the construction sector Oversee account activities to support client goals and drive business growth Identify opportunities to expand Sika’s presence within existing accounts Work closely with internal teams to deliver solutions tailored to client requirements Requirements Experience managing key accounts, ideally in the construction or related industries Strong relationship-building and communication skills Ability to identify client needs and coordinate effective solutions

Forge and nurture robust relationships with key clients through consistent communication and regular meetings.Discover avenues for growth and upselling by collaborating closely with the sales team to meet and exceed targets.Ensure client satisfaction by promptly and effectively addressing issues and concerns.Work in tandem with internal departments such as marketing, logistics, and finance to execute projects and fulfill client requirements.Deliver regular reports and updates to management concerning client performance, market trends, and growth opportunities.Keep abreast of industry trends and developments, sharing valuable insights with the team.

Role overview AECOM is seeking a Project Accountant based in Bucharest. The position centers on managing the financial aspects of projects and providing project managers with accurate, timely financial information. What you will do Prepare and review financial reports for active projects Coordinate project budgets and monitor expenditures Collaborate with project managers to support sound financial decisions Maintain compliance with applicable financial regulations

OUR HIRING PROCESS:We carefully evaluate your application against our job requirements, ensuring a personal touch by our experienced recruiting professionals. We value each candidate's uniqueness and commit to providing a thorough assessment.Qualified candidates may be invited to submit a video interview for the hiring manager's review, often followed by a test or brief project to assess fit.Successful candidates will be invited for a live interview with our hiring manager and/or the interview team. Our interviews are conducted face-to-face or via Zoom—no text messages or Telegram interviews are used. We believe in the importance of personal interaction.If both parties are excited to move forward, we will discuss a potential offer during a live conversation. We ensure transparency and communication throughout the hiring process. We are looking for a skilled Product Manager to spearhead the strategy, development, and implementation of innovative systems, tools, and processes that will drive our next phase of growth.