Automotive Technical Support Agent (German Speaker) - Premium Brand

Join MSX International as an Automotive Technical Support Agent and become a vital part of our team dedicated to providing exceptional customer service for a premium German automotive brand. In this role, you will utilize your expertise and language skills in German to assist customers with technical inquiries, ensuring they receive the highest level of supp…

Join us as a Technical Support Agent for a prestigious international automotive manufacturer:Provide specialized assistance in diagnosing intricate issues related to automotive parts, ensuring swift resolutions for the dealer network on technical product queries.Collaborate closely with technicians at various workshops and dealerships, offering expert parts advice through designated communication channels.Utilize your practical workshop experience to aid dealerships with comprehensive parts support across the product range, functioning as a crucial link between the manufacturer and dealers.What We Offer:Flexible work arrangements, allowing you to choose between remote or home office based on your location.Opportunity to engage with one of the largest automotive brands in the industry.Continuous training and access to global career development opportunities.A professional yet relaxed working atmosphere, as part of a friendly and diverse team.

As an Automotive Technical Support Agent for a prestigious global automobile manufacturer, you will deliver expert guidance in diagnosing intricate technical challenges and assist the dealer network in swiftly resolving product-related technical issues. You will collaborate closely with technicians at various workshops and dealerships, providing repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in developing solutions across the entire product portfolio but also position you as a vital link between the manufacturer and dealers.What We OfferEngagement with one of the leading OEMs in the industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed workplace within a welcoming and diverse team.

Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts

Join MSX International as an Automotive Technical Helpdesk Specialist! In this dynamic role, you will provide exceptional support to our clients in both German and English, focusing on troubleshooting and resolving automotive-related inquiries.Key Responsibilities:Deliver high-quality customer service and technical support via various communication channels.Diagnose issues and provide effective solutions to clients' automotive queries.Collaborate with team members to enhance service delivery and customer satisfaction.We are looking for individuals who have a passion for the automotive industry and possess strong communication skills in both German and English.

Join our dynamic team at MSX International as an Automotive Support Specialist, where your proficiency in both automotive knowledge and the German language will be crucial in providing top-notch customer support. In this role, you will engage with clients and assist them in troubleshooting and resolving issues related to automotive products and services.

Join us as a Multilingual Technical Helpdesk Agent at MSX International, where you will be providing expert technical support for a renowned premium automobile manufacturer. In this dynamic role, you will diagnose intricate technical issues and promptly assist the dealer network in resolving product-related challenges. Collaborating closely with workshop technicians and dealership staff, you will facilitate effective communication and provide comprehensive repair guidance through specified channels. Your hands-on experience in automotive workshops will not only aid in crafting solutions across the product portfolio but will also establish you as a vital link between the manufacturer and dealers.What We Offer:Experience working with a leading OEM in the automotive industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed work atmosphere within a diverse and inclusive team.

Join OKX as a Senior Customer Service Agent, where you will play a pivotal role in engaging with our diverse global customers. Your primary responsibilities will include addressing customer inquiries and resolving issues in real-time via live chat, email, and voice communication. You will ensure exceptional customer experiences through prompt, professional, and courteous service. Collaborating with internal teams, you will handle complaints and feedback related to our products and services, maintaining a thorough understanding of our offerings to effectively assist customers in their preferred language. You will foster strong relationships with our partners and stakeholders, ensuring a seamless communication flow and escalation of unresolved issues to higher-level support when necessary.

Are you passionate about automotive technology, diagnostics, and electric vehicles? Do you thrive on solving intricate technical challenges while providing exceptional support? Join our dynamic international team and become a vital contributor to assisting retailers and workshops across Europe for some of the world's leading automotive brands.We are on the lookout for Automotive Technical Support Specialists who possess robust workshop experience and excellent communication skills in English plus one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese, or Swedish.This is an exciting opportunity to work at the forefront of automotive innovation, providing technical, diagnostic, warranty, and aftersales process guidance to authorized repairers and independent operators.Your ResponsibilitiesDeliver expert technical assistance to retailers and workshops through various channels, including a ticketing system, chat, and phone.Assist technicians with diagnostics, root-cause analysis, and repair instructions across diverse vehicle systems, including EV and HV technologies.Analyze technical inquiries, pinpoint key issues, and guide retailers toward effective solutions.Collaborate with dealer technicians, field engineers, and internal teams to resolve complex cases.Occasionally conduct vehicle testing or coordinate field engineer visits as necessary.Maintain precise case documentation in internal systems.Engage in training sessions and facilitate ongoing knowledge exchange.What We ProvideOpportunity to work with significant global automotive OEMs.Competitive salary package.Access to private healthcare services through our contracted provider.Hybrid working model with home-office days.Regular training and global career development opportunities.A modern office located in Budapest (Dorottya Udvar).A diverse, supportive, and professional team environment.Regular social events and a relaxed, collaborative workplace culture.

Join MSX International as an Automotive Technical Helpdesk Specialist and become a key player in providing exceptional support to our clients in the automotive sector. In this role, you will leverage your technical knowledge and customer service skills to assist users in resolving issues efficiently. If you are proficient in German and/or English and have a passion for technology and the automotive industry, we encourage you to apply!

Join our dynamic team at MSX International as an Automotive Technical Helpdesk Agent, where you will be at the forefront of providing exceptional technical support to automotive clients. In this role, you will leverage your expertise to assist customers with troubleshooting and resolving technical issues related to automotive products and services.As a key member of our helpdesk team, you will be responsible for diagnosing problems, offering solutions, and ensuring customer satisfaction. Your ability to communicate effectively and provide concise information will directly impact our clients' experiences and loyalty.

We are seeking a passionate and skilled Automotive Technical Support Consultant to join our dynamic team. In this role, you will leverage your expertise to provide top-notch technical support to our clients in the automotive industry. Your responsibilities will include troubleshooting complex automotive systems, ensuring customer satisfaction, and collaborating with technical teams to resolve issues effectively.

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Join our team as an Automotive Warranty and Technical Support Specialist, where you will serve as the crucial liaison between dealers and the manufacturer addressing product-related issues and contributing significantly to solution development. You will provide both written and verbal support to authorized repairers in diagnosing and resolving vehicle issues utilizing the manufacturer’s advanced systems and databases. Additionally, you will play a vital role in managing warranty claims, including those related to Pre-Delivery Inspection (PDI).We seek automotive technical professionals who excel in customer service and communication.Key Responsibilities:Deliver expert assistance in diagnosing intricate technical issues while supporting the dealer network in swiftly resolving technical product concerns and warranty evaluations.Collaborate closely with workshop technicians and dealership staff, providing repair instructions through specified communication channels.Utilize your practical workshop experience to develop solutions across our full product range, acting as a key interface between the manufacturer and dealers.

Transform Your Tech Support Career!Are you searching for a meaningful career? Join transcosmos Europe and become a vital part of a revolutionary brand in the realm of portable power and sustainable technology. Our products are not just ordinary; they are intelligent, solar-ready solutions designed to keep people connected no matter where life takes them.As a Technical Support Analyst, you will serve as the primary expert for users who rely on our innovative technology daily. Your role extends beyond answering queries; you will be facilitating adventures, tackling real-world challenges, and ensuring our customers feel empowered using state-of-the-art energy solutions.Your ResponsibilitiesAddress customer inquiries via phone and email with professionalism and clarity.Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, etc.Guide customers through product features and recommended practices.Escalate technical issues in accordance with set processes.Manage the customer journey from initial contact to final resolution.Accurately log all interactions while ensuring compliance with privacy and security standards.Collaborate with your team to deliver outstanding customer support.Technical Position DetailsLocation: 1132 Budapest, Váci street 22-24 (Regus Business Center), HungaryWork Mode: On-site, from our officeWorking Hours: 08:30 – 17:00, Monday to FridayType: Full-time, 40 hours/weekWhat We SeekProficiency in German (C1) and strong communication skills in English (B2).A service-oriented mindset—patient, empathetic, and solution-focused.Confidence in navigating modern technology, especially mobile applications and smart devices.Basic skills in Microsoft Office and general troubleshooting tools.Ability to multitask, stay organized, and adhere to procedures.Previous experience in customer support, helpdesk, or BPO is advantageous.Why You’ll Flourish HereYou are genuinely passionate about technology, sustainability, and innovation.Curiosity drives you—you ask “why” and strive for better solutions.You remain composed under pressure and excel at simplifying complex concepts.You thrive in a fast-paced, systematic work environment.What We ProvideOpportunity to work with a pioneering brand in the green tech and portable power sector.Competitive salary and a comprehensive benefits package.Paid training to equip you with the necessary skills and knowledge.

Join Delivery Hero as a Service Operations Coordinator where you'll play a crucial role in ensuring seamless operational processes. As a key member of our team, you will leverage your proficiency in German to support our diverse clientele and enhance customer satisfaction.Your responsibilities will include coordinating service operations, assisting in the management of customer inquiries, and collaborating with various teams to drive efficiency. This entry-level position is perfect for those looking to start their career in a dynamic environment.

Role Overview Delivery Hero is hiring a Vendor Operations Coordinator in Budapest. This position focuses on supporting vendor operations and requires fluency in German. The role suits someone who pays close attention to detail and enjoys working with partners to keep processes running smoothly. What You Will Do Work closely with vendors and internal teams to support daily operations Help maintain efficient workflows and resolve issues as they arise Contribute to strong service delivery by coordinating tasks and communications Requirements Fluency in German Strong attention to detail Comfort working in a collaborative setting

Efficiently manage incoming service requests and incidents following SLA, KPI, and FCR standards via phone, email, and our ticketing system.Engage in on-call duties as required.Develop, organize, resolve, and document tickets for seamless tracking.Act as a critical liaison between system specialists and various departments.Oversee ticket control, monitoring, and delegation in alignment with SLAs.Maintain detailed documentation of solutions and keep the knowledge database updated.Provide training and support for new team members, fostering a collaborative environment.Deliver top-notch customer support to end users, addressing inquiries related to IT applications and systems.Manage major incidents effectively and communicate updates to management and relevant departments.Conduct remote troubleshooting for end users to enhance service quality.

Join our dynamic team at MSX International as a Warranty Agent, where your language skills in Polish or Turkish will play a vital role in providing exceptional customer service. In this full-time position, you will assist customers with warranty claims and inquiries, ensuring they receive the support they need.

Join our dynamic team at MSX International as a Warranty Agent, where your linguistic skills in Italian, Portuguese, or Spanish will play a crucial role in delivering exceptional customer service. In this full-time position, you will be responsible for assisting clients with warranty claims and ensuring their satisfaction throughout the process. We are seeking motivated individuals who thrive in a fast-paced environment and are eager to contribute to our mission of excellence.