Automotive Technical Support Specialist (Multilingual)

Are you passionate about automotive technology, diagnostics, and electric vehicles? Do you thrive on solving intricate technical challenges while providing exceptional support? Join our dynamic international team and become a vital contributor to assisting retailers and workshops across Europe for some of the world's leading automotive brands.We are on the lookout for Automotive Technical Support Specialists who possess robust workshop experience and excellent communication skills in English plus one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese, or Swedish.This is an exciting opportunity to work at the forefront of automotive innovation, providing technical, diagnostic, warranty, and aftersales process guidance to authorized repairers and independent operators.Your ResponsibilitiesDeliver expert technical assistance to retailers and workshops through various channels, including a ticketing system, chat, and phone.Assist technicians with diagnostics, root-cause analysis, and repair instructions across diverse vehicle systems, including EV and HV technologies.Analyze technical inquiries, pinpoint key issues, and guide retailers toward effective solutions.Collaborate with dealer technicians, field engineers, and internal teams to resolve complex cases.Occasionally conduct vehicle testing or coordinate field engineer visits as necessary.Maintain precise case documentation in internal systems.Engage in training sessions and facilitate ongoing knowledge exchange.What We ProvideOpportunity to work with significant global automotive OEMs.Competitive salary package.Access to private healthcare services through our contracted provider.Hybrid working model with home-office days.Regular training and global career development opportunities.A modern office located in Budapest (Dorottya Udvar).A diverse, supportive, and professional team environment.Regular social events and a relaxed, collaborative workplace culture.

Join our esteemed partner, a frontrunner in customer experience and digital solutions, renowned for its innovative approach and people-centric services that empower leading global brands to strengthen their connections with customers. With a presence in over 30 countries, we provide state-of-the-art support in technology, e-commerce, and customer engagement. Our dedicated Hungarian team excels in offering multilingual support to clients throughout Europe in a collaborative, professional, and welcoming atmosphere.Key Responsibilities:Deliver comprehensive information about products and services through various communication channels such as phone, chat, and email.Assist customers with order processing, track deliveries, and address service-related questions.Resolve customer complaints and provide effective solutions to foster satisfaction and loyalty.Assess and monitor the performance of solar panel systems using internal tools (e.g., analyzing graphs, restarting systems, troubleshooting issues).Facilitate the installation and technical setup of e-bikes, ensuring app connectivity and conducting client training.Oversee warranty-related replacements and repairs.Communicate updates regarding delivery and address any shipment-related concerns.Work closely with internal teams to ensure seamless technical and service operations.Requirements:1–2 years of experience in customer service or technical support.A strong interest in technology, renewable energy, or connected devices.Proficient English skills (minimum B2 level – trainings conducted in English).Advanced proficiency in a second language: French, German, Dutch, Italian, Portuguese, or Spanish (minimum C1 level).Excellent problem-solving skills and the ability to multitask effectively.Outstanding communication skills and a customer-centric approach.Benefits:A stable and international work environment with a supportive team culture.Onsite role in Budapest.Opportunities for ongoing professional development and language training.Competitive compensation package.Cafeteria: net monthly 28,000 HUF SZÉP card allowance.Chance to work with innovative products and technologies in a rapidly evolving industry.

Join us as a Multilingual Technical Helpdesk Agent at MSX International, where you will be providing expert technical support for a renowned premium automobile manufacturer. In this dynamic role, you will diagnose intricate technical issues and promptly assist the dealer network in resolving product-related challenges. Collaborating closely with workshop technicians and dealership staff, you will facilitate effective communication and provide comprehensive repair guidance through specified channels. Your hands-on experience in automotive workshops will not only aid in crafting solutions across the product portfolio but will also establish you as a vital link between the manufacturer and dealers.What We Offer:Experience working with a leading OEM in the automotive industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed work atmosphere within a diverse and inclusive team.

Join our team as an Automotive Warranty and Technical Support Specialist, where you will serve as the crucial liaison between dealers and the manufacturer addressing product-related issues and contributing significantly to solution development. You will provide both written and verbal support to authorized repairers in diagnosing and resolving vehicle issues utilizing the manufacturer’s advanced systems and databases. Additionally, you will play a vital role in managing warranty claims, including those related to Pre-Delivery Inspection (PDI).We seek automotive technical professionals who excel in customer service and communication.Key Responsibilities:Deliver expert assistance in diagnosing intricate technical issues while supporting the dealer network in swiftly resolving technical product concerns and warranty evaluations.Collaborate closely with workshop technicians and dealership staff, providing repair instructions through specified communication channels.Utilize your practical workshop experience to develop solutions across our full product range, acting as a key interface between the manufacturer and dealers.

As an Automotive Technical Support Agent for a prestigious global automobile manufacturer, you will deliver expert guidance in diagnosing intricate technical challenges and assist the dealer network in swiftly resolving product-related technical issues. You will collaborate closely with technicians at various workshops and dealerships, providing repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in developing solutions across the entire product portfolio but also position you as a vital link between the manufacturer and dealers.What We OfferEngagement with one of the leading OEMs in the industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed workplace within a welcoming and diverse team.

We are seeking a passionate and skilled Automotive Technical Support Consultant to join our dynamic team. In this role, you will leverage your expertise to provide top-notch technical support to our clients in the automotive industry. Your responsibilities will include troubleshooting complex automotive systems, ensuring customer satisfaction, and collaborating with technical teams to resolve issues effectively.

Join our esteemed client's technical team in Budapest as a Technical Helpdesk Specialist. This pivotal role is dedicated to enhancing service operations not only in Hungary but also across Poland, Ukraine, and the Baltic region. You will focus on diagnosing and resolving technical challenges pertaining to commercial vehicles, ensuring exceptional customer satisfaction and operational efficiency.Your Responsibilities:Assist the dealer network in troubleshooting complex technical issues.Collaborate closely with workshop technicians, providing support for repair instructions through established communication channels.Develop innovative solutions based on the brand's product range, drawing upon your workshop experience.Act as a liaison between the manufacturer and the dealer network.What We Provide:Opportunity to work with a global leader in the automotive sector.Comprehensive onboarding and continuous technical training.Attractive salary and benefits package.Career advancement through global MSX initiatives.A supportive, inclusive, and innovative team environment.

Are you enthusiastic about automotive advancements and electric vehicles? Do you excel at tackling intricate technical challenges while assisting others in achieving their goals? If you're eager to contribute significantly to the automotive sector, we want you!Join our team as an Automotive Technical Support Specialist, where you'll provide essential support to retailers and independent workshops, offering diagnostic and repair guidance. This is your opportunity to be at the forefront of automotive innovation and help technicians deliver exceptional service to customers.In this role, you will deliver expert technical assistance to a network of Authorized Repairers and Independent Operators across Europe. By responding to inquiries through phone and electronic channels, you'll resolve complex vehicle issues and ensure operational efficiency.Your responsibilities will include:Delivering technical support across various systems, with an emphasis on diagnostics and root cause analysis.Resolving technical inquiries from customer dealers and internal teams.Guiding dealers through repair processes and ensuring precise case documentation.Collaborating with dealer technicians and internal agents to address complex technical challenges.Documenting cases and technical data in internal systems.Coordinating Field Engineer visits.Engaging in training and sharing product knowledge.Working alongside engineers, project managers, and dealership staff to share insights and trends.Occasionally conducting vehicle testing and arranging servicing.Escalating cases when necessary, ensuring comprehensive documentation of all relevant information.Enhancing customer satisfaction through high-quality diagnostic and repair support.

MSX International is looking for a Dutch-Speaking Automotive Technical Support Specialist to join the team in Budapest. This position centers on helping automotive clients by responding to their technical questions and finding solutions to their concerns. Role overview This specialist role involves daily communication with clients in Dutch. The main focus is to resolve technical issues and ensure clients receive accurate and timely support. Building trust and maintaining strong relationships with customers is a key part of the job. What you will do Address technical inquiries from automotive clients Diagnose and resolve issues efficiently Communicate clearly in Dutch to support customer needs Contribute to customer satisfaction and retention Requirements Fluency in Dutch Experience or knowledge in the automotive sector Strong problem-solving and communication skills

Join our team as a Bilingual Automotive Technical Helpdesk Specialist! In this dynamic role, you will provide expert assistance and support to our clients in both Spanish and English, addressing technical inquiries and troubleshooting issues related to automotive products and services. Your ability to communicate effectively in two languages will be essential in delivering exceptional customer service and ensuring client satisfaction.

Join MSX International as a Bilingual Automotive Technical Helpdesk Specialist based in Budapest. As a key member of our team, you will provide exceptional technical support to our clients in both French and English. Your expertise will be crucial in assisting automotive professionals with their inquiries and troubleshooting issues efficiently.

Join MSX International as an Automotive Technical Helpdesk Specialist and become a key player in providing exceptional support to our clients in the automotive sector. In this role, you will leverage your technical knowledge and customer service skills to assist users in resolving issues efficiently. If you are proficient in German and/or English and have a passion for technology and the automotive industry, we encourage you to apply!

Join MSX International as a Bilingual Automotive Technical Helpdesk Specialist, where you will provide exceptional support to customers in both Dutch and English. You will play a key role in resolving technical queries and ensuring customer satisfaction within the automotive sector. This position is ideal for those who are passionate about automotive technology and enjoy helping others.

Join our dynamic team as an Automotive Technical Helpdesk Specialist, where your bilingual skills in Italian and English will play a crucial role in delivering exceptional support to our automotive clients. You will be the primary point of contact for resolving technical inquiries, providing guidance on automotive systems, and ensuring customer satisfaction through effective communication and troubleshooting.

Join our dynamic team at MSX International as an Automotive Support Specialist, where your proficiency in both automotive knowledge and the German language will be crucial in providing top-notch customer support. In this role, you will engage with clients and assist them in troubleshooting and resolving issues related to automotive products and services.

Join our dynamic team at MSX International as an Automotive Technical Helpdesk Agent, where you will be at the forefront of providing exceptional technical support to automotive clients. In this role, you will leverage your expertise to assist customers with troubleshooting and resolving technical issues related to automotive products and services.As a key member of our helpdesk team, you will be responsible for diagnosing problems, offering solutions, and ensuring customer satisfaction. Your ability to communicate effectively and provide concise information will directly impact our clients' experiences and loyalty.

Join MSX International as an Automotive Technical Support Agent and become a vital part of our team dedicated to providing exceptional customer service for a premium German automotive brand. In this role, you will utilize your expertise and language skills in German to assist customers with technical inquiries, ensuring they receive the highest level of support and satisfaction.

Join MSX International as an Automotive Technical Helpdesk Specialist! In this dynamic role, you will provide exceptional support to our clients in both German and English, focusing on troubleshooting and resolving automotive-related inquiries.Key Responsibilities:Deliver high-quality customer service and technical support via various communication channels.Diagnose issues and provide effective solutions to clients' automotive queries.Collaborate with team members to enhance service delivery and customer satisfaction.We are looking for individuals who have a passion for the automotive industry and possess strong communication skills in both German and English.

Join our dynamic team at MSX International as an English-speaking Automotive Technical Helpdesk Agent. In this pivotal role, you will provide exceptional technical support to automotive clients, ensuring their inquiries are resolved efficiently. Your expertise will contribute to maintaining high customer satisfaction and help drive our company's success in the automotive sector.

Join us as a Technical Support Agent for a prestigious international automotive manufacturer:Provide specialized assistance in diagnosing intricate issues related to automotive parts, ensuring swift resolutions for the dealer network on technical product queries.Collaborate closely with technicians at various workshops and dealerships, offering expert parts advice through designated communication channels.Utilize your practical workshop experience to aid dealerships with comprehensive parts support across the product range, functioning as a crucial link between the manufacturer and dealers.What We Offer:Flexible work arrangements, allowing you to choose between remote or home office based on your location.Opportunity to engage with one of the largest automotive brands in the industry.Continuous training and access to global career development opportunities.A professional yet relaxed working atmosphere, as part of a friendly and diverse team.