Italian Speaking Technical Helpdesk Agent

Join MSX International as an Italian Speaking Technical Helpdesk Agent, where your linguistic skills will contribute to providing exceptional technical support to our clients. In this dynamic role, you will assist users with technical inquiries, troubleshoot issues, and ensure a seamless customer experience. Your passion for technology and customer service w…

Join our dynamic team at MSX International as an English Speaking Technical Helpdesk Agent. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help ensure customer satisfaction and foster strong relationships with users globally.

Join our dynamic team at MSX International as an English-speaking Automotive Technical Helpdesk Agent. In this pivotal role, you will provide exceptional technical support to automotive clients, ensuring their inquiries are resolved efficiently. Your expertise will contribute to maintaining high customer satisfaction and help drive our company's success in the automotive sector.

Join MSX International as an Automotive Technical Helpdesk Specialist! In this dynamic role, you will provide exceptional support to our clients in both German and English, focusing on troubleshooting and resolving automotive-related inquiries.Key Responsibilities:Deliver high-quality customer service and technical support via various communication channels.Diagnose issues and provide effective solutions to clients' automotive queries.Collaborate with team members to enhance service delivery and customer satisfaction.We are looking for individuals who have a passion for the automotive industry and possess strong communication skills in both German and English.

Join our dynamic team as an Automotive Technical Helpdesk Specialist, where your bilingual skills in Italian and English will play a crucial role in delivering exceptional support to our automotive clients. You will be the primary point of contact for resolving technical inquiries, providing guidance on automotive systems, and ensuring customer satisfaction through effective communication and troubleshooting.

Join our dynamic team at MSX International as an Automotive Technical Helpdesk Agent, where you will be at the forefront of providing exceptional technical support to automotive clients. In this role, you will leverage your expertise to assist customers with troubleshooting and resolving technical issues related to automotive products and services.As a key member of our helpdesk team, you will be responsible for diagnosing problems, offering solutions, and ensuring customer satisfaction. Your ability to communicate effectively and provide concise information will directly impact our clients' experiences and loyalty.

Join us as a Multilingual Technical Helpdesk Agent at MSX International, where you will be providing expert technical support for a renowned premium automobile manufacturer. In this dynamic role, you will diagnose intricate technical issues and promptly assist the dealer network in resolving product-related challenges. Collaborating closely with workshop technicians and dealership staff, you will facilitate effective communication and provide comprehensive repair guidance through specified channels. Your hands-on experience in automotive workshops will not only aid in crafting solutions across the product portfolio but will also establish you as a vital link between the manufacturer and dealers.What We Offer:Experience working with a leading OEM in the automotive industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed work atmosphere within a diverse and inclusive team.

Join MSX International as a Bilingual Automotive Technical Helpdesk Specialist based in Budapest. As a key member of our team, you will provide exceptional technical support to our clients in both French and English. Your expertise will be crucial in assisting automotive professionals with their inquiries and troubleshooting issues efficiently.

Join MSX International as an Automotive Technical Helpdesk Specialist and become a key player in providing exceptional support to our clients in the automotive sector. In this role, you will leverage your technical knowledge and customer service skills to assist users in resolving issues efficiently. If you are proficient in German and/or English and have a passion for technology and the automotive industry, we encourage you to apply!

Join our esteemed client's technical team in Budapest as a Technical Helpdesk Specialist. This pivotal role is dedicated to enhancing service operations not only in Hungary but also across Poland, Ukraine, and the Baltic region. You will focus on diagnosing and resolving technical challenges pertaining to commercial vehicles, ensuring exceptional customer satisfaction and operational efficiency.Your Responsibilities:Assist the dealer network in troubleshooting complex technical issues.Collaborate closely with workshop technicians, providing support for repair instructions through established communication channels.Develop innovative solutions based on the brand's product range, drawing upon your workshop experience.Act as a liaison between the manufacturer and the dealer network.What We Provide:Opportunity to work with a global leader in the automotive sector.Comprehensive onboarding and continuous technical training.Attractive salary and benefits package.Career advancement through global MSX initiatives.A supportive, inclusive, and innovative team environment.

Join MSX International as a Bilingual Automotive Technical Helpdesk Specialist, where you will provide exceptional support to customers in both Dutch and English. You will play a key role in resolving technical queries and ensuring customer satisfaction within the automotive sector. This position is ideal for those who are passionate about automotive technology and enjoy helping others.

Join our team as a Bilingual Automotive Technical Helpdesk Specialist! In this dynamic role, you will provide expert assistance and support to our clients in both Spanish and English, addressing technical inquiries and troubleshooting issues related to automotive products and services. Your ability to communicate effectively in two languages will be essential in delivering exceptional customer service and ensuring client satisfaction.

Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts

As an Automotive Technical Support Agent for a prestigious global automobile manufacturer, you will deliver expert guidance in diagnosing intricate technical challenges and assist the dealer network in swiftly resolving product-related technical issues. You will collaborate closely with technicians at various workshops and dealerships, providing repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in developing solutions across the entire product portfolio but also position you as a vital link between the manufacturer and dealers.What We OfferEngagement with one of the leading OEMs in the industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed workplace within a welcoming and diverse team.

Efficiently manage incoming service requests and incidents following SLA, KPI, and FCR standards via phone, email, and our ticketing system.Engage in on-call duties as required.Develop, organize, resolve, and document tickets for seamless tracking.Act as a critical liaison between system specialists and various departments.Oversee ticket control, monitoring, and delegation in alignment with SLAs.Maintain detailed documentation of solutions and keep the knowledge database updated.Provide training and support for new team members, fostering a collaborative environment.Deliver top-notch customer support to end users, addressing inquiries related to IT applications and systems.Manage major incidents effectively and communicate updates to management and relevant departments.Conduct remote troubleshooting for end users to enhance service quality.

Join our team at Formlabs as a Technical Customer Service Representative, specializing in providing exceptional support to our German-speaking customers. You will be pivotal in ensuring customer satisfaction by resolving technical inquiries and providing product guidance.Your expertise in customer service, combined with your passion for technology, will help us maintain our reputation for excellence. This role is perfect for individuals who thrive in a fast-paced environment and are eager to learn.

Are you eager to leverage your technical expertise to revolutionize the renewable energy sector? If you are a fluent Dutch speaker based in or around Budapest, we have an exciting opportunity tailored just for you!We are on the lookout for a Dutch-Speaking Technical Support Analyst to become a vital member of our business partner's expanding team. In this role, you will not merely be a voice on the other end of the line; you'll play a crucial part in providing exceptional support experiences, fueled by your enthusiasm for technology and your adept communication skills.This position transcends a conventional job; it offers you a chance to contribute to a mission-driven organization and genuinely make a difference in the world!Your Responsibilities - Serve as the primary point of contact for Dutch-speaking customers, delivering remote technical assistance. - Investigate and resolve complex issues with confidence and expertise. - Work collaboratively with a dynamic team to share insights and tackle customer challenges together.

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Transform Your Tech Support Career!Are you searching for a meaningful career? Join transcosmos Europe and become a vital part of a revolutionary brand in the realm of portable power and sustainable technology. Our products are not just ordinary; they are intelligent, solar-ready solutions designed to keep people connected no matter where life takes them.As a Technical Support Analyst, you will serve as the primary expert for users who rely on our innovative technology daily. Your role extends beyond answering queries; you will be facilitating adventures, tackling real-world challenges, and ensuring our customers feel empowered using state-of-the-art energy solutions.Your ResponsibilitiesAddress customer inquiries via phone and email with professionalism and clarity.Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, etc.Guide customers through product features and recommended practices.Escalate technical issues in accordance with set processes.Manage the customer journey from initial contact to final resolution.Accurately log all interactions while ensuring compliance with privacy and security standards.Collaborate with your team to deliver outstanding customer support.Technical Position DetailsLocation: 1132 Budapest, Váci street 22-24 (Regus Business Center), HungaryWork Mode: On-site, from our officeWorking Hours: 08:30 – 17:00, Monday to FridayType: Full-time, 40 hours/weekWhat We SeekProficiency in German (C1) and strong communication skills in English (B2).A service-oriented mindset—patient, empathetic, and solution-focused.Confidence in navigating modern technology, especially mobile applications and smart devices.Basic skills in Microsoft Office and general troubleshooting tools.Ability to multitask, stay organized, and adhere to procedures.Previous experience in customer support, helpdesk, or BPO is advantageous.Why You’ll Flourish HereYou are genuinely passionate about technology, sustainability, and innovation.Curiosity drives you—you ask “why” and strive for better solutions.You remain composed under pressure and excel at simplifying complex concepts.You thrive in a fast-paced, systematic work environment.What We ProvideOpportunity to work with a pioneering brand in the green tech and portable power sector.Competitive salary and a comprehensive benefits package.Paid training to equip you with the necessary skills and knowledge.

Join our dynamic team at Formlabs as a French-speaking Technical Customer Service Representative! In this role, you will be the vital link between our cutting-edge 3D printing technology and our valued customers. You will assist clients in troubleshooting, providing product support, and ensuring they have a seamless experience with our products.