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Experience Level
Experience
Qualifications
Strong problem-solving skills with the ability to analyze and resolve technical issuesExcellent communication skills, both written and verbalExperience in customer support or a technical support roleFamiliarity with 3D printing technology is a plusA proactive attitude and the ability to work independently as well as part of a team
About the job
Formlabs is looking for an L2/L3 Technical Customer Support Agent in Budapest, Hungary. This position focuses on supporting customers by resolving advanced technical issues and helping them use our products effectively.
What You Will Do
Troubleshoot complex technical problems for customers
Guide users through product features and functionality
Work to ensure each customer receives clear, helpful assistance
What We Look For
Strong interest in technology
Commitment to helping others solve problems
About Formlabs
Formlabs is a pioneering 3D printing company dedicated to making professional-quality 3D printing accessible to everyone. With a commitment to innovation and excellence, we provide our customers with the tools they need to create and develop their ideas into reality.
Role Overview Formlabs is looking for an L2/L3 Technical Customer Support Agent in Budapest, Hungary. This position focuses on supporting customers by resolving advanced technical issues and helping them use our products effectively. What You Will Do Troubleshoot complex technical problems for customers Guide users through product features and functionality Work to ensure each customer receives clear, helpful assistance What We Look For Strong interest in technology Commitment to helping others solve problems
D-ploy is a leading provider of IT and Engineering Solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services that enhance reliability and efficiency while fostering long-term partnerships that bolster both IT productivity and business value.Currently, we are seeking a dedicated IT Onsite Support Engineer to provide professional support to end-users in a well-regulated environment in Budapest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for end-user IT issues.Troubleshoot incidents and service requests through our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remote.Document all activities and resolutions meticulously within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to maintaining and enhancing knowledge base documentation.Participate in continuous service improvement initiatives.
Join us as a Multilingual Technical Helpdesk Agent at MSX International, where you will be providing expert technical support for a renowned premium automobile manufacturer. In this dynamic role, you will diagnose intricate technical issues and promptly assist the dealer network in resolving product-related challenges. Collaborating closely with workshop technicians and dealership staff, you will facilitate effective communication and provide comprehensive repair guidance through specified channels. Your hands-on experience in automotive workshops will not only aid in crafting solutions across the product portfolio but will also establish you as a vital link between the manufacturer and dealers.What We Offer:Experience working with a leading OEM in the automotive industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed work atmosphere within a diverse and inclusive team.
Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts
At Formlabs, we believe that to revolutionize an industry, assembling an exceptional team is paramount. Join us to make professional 3D printing accessible to every designer, engineer, researcher, artist, and healthcare professional globally. Our innovative printers are trusted by industry leaders such as Google, Tesla, and Gillette. Founded in Boston in 2011 and achieving unicorn status by 2018, Formlabs has grown into a 2 billion dollar company and is a front-runner in the 3D printing industry. Our Budapest office was established to build integral Engineering and Business teams in this vibrant region. With over 100 passionate team members, we cultivate a diverse workplace capable of tackling any challenge. The Services team utilizes their business and technical acumen to support our direct customers, distributors, and resellers, ensuring they effectively serve their clients by addressing technical issues, analyzing machine errors, and imparting technical knowledge. We are seeking a skilled and multilingual Customer Service Agent to support our expanding markets in the EMEA region. If you are passionate about building business relationships, delivering exceptional service, sharing your technical insights, and are proficient in English along with another language (Spanish, Italian, German, or French), we would love to hear from you!
Join MSX International as an Italian Speaking Technical Helpdesk Agent, where your linguistic skills will contribute to providing exceptional technical support to our clients. In this dynamic role, you will assist users with technical inquiries, troubleshoot issues, and ensure a seamless customer experience. Your passion for technology and customer service will be pivotal in maintaining our high standards of service delivery.
As an Automotive Technical Support Agent for a prestigious global automobile manufacturer, you will deliver expert guidance in diagnosing intricate technical challenges and assist the dealer network in swiftly resolving product-related technical issues. You will collaborate closely with technicians at various workshops and dealerships, providing repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in developing solutions across the entire product portfolio but also position you as a vital link between the manufacturer and dealers.What We OfferEngagement with one of the leading OEMs in the industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed workplace within a welcoming and diverse team.
Join our dynamic team at MSX International as an English Speaking Technical Helpdesk Agent. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help ensure customer satisfaction and foster strong relationships with users globally.
Join us as a Technical Support Agent for a prestigious international automotive manufacturer:Provide specialized assistance in diagnosing intricate issues related to automotive parts, ensuring swift resolutions for the dealer network on technical product queries.Collaborate closely with technicians at various workshops and dealerships, offering expert parts advice through designated communication channels.Utilize your practical workshop experience to aid dealerships with comprehensive parts support across the product range, functioning as a crucial link between the manufacturer and dealers.What We Offer:Flexible work arrangements, allowing you to choose between remote or home office based on your location.Opportunity to engage with one of the largest automotive brands in the industry.Continuous training and access to global career development opportunities.A professional yet relaxed working atmosphere, as part of a friendly and diverse team.
Join Formlabs as a Technical Customer Support Representative, where you will leverage your Italian language skills to assist our customers in navigating and maximizing the use of our advanced 3D printing technology. Your role will involve providing exceptional support through various channels, troubleshooting technical issues, and ensuring customer satisfaction.
Join our esteemed partner, a frontrunner in customer experience and digital solutions, renowned for its innovative approach and people-centric services that empower leading global brands to strengthen their connections with customers. With a presence in over 30 countries, we provide state-of-the-art support in technology, e-commerce, and customer engagement. Our dedicated Hungarian team excels in offering multilingual support to clients throughout Europe in a collaborative, professional, and welcoming atmosphere.Key Responsibilities:Deliver comprehensive information about products and services through various communication channels such as phone, chat, and email.Assist customers with order processing, track deliveries, and address service-related questions.Resolve customer complaints and provide effective solutions to foster satisfaction and loyalty.Assess and monitor the performance of solar panel systems using internal tools (e.g., analyzing graphs, restarting systems, troubleshooting issues).Facilitate the installation and technical setup of e-bikes, ensuring app connectivity and conducting client training.Oversee warranty-related replacements and repairs.Communicate updates regarding delivery and address any shipment-related concerns.Work closely with internal teams to ensure seamless technical and service operations.Requirements:1–2 years of experience in customer service or technical support.A strong interest in technology, renewable energy, or connected devices.Proficient English skills (minimum B2 level – trainings conducted in English).Advanced proficiency in a second language: French, German, Dutch, Italian, Portuguese, or Spanish (minimum C1 level).Excellent problem-solving skills and the ability to multitask effectively.Outstanding communication skills and a customer-centric approach.Benefits:A stable and international work environment with a supportive team culture.Onsite role in Budapest.Opportunities for ongoing professional development and language training.Competitive compensation package.Cafeteria: net monthly 28,000 HUF SZÉP card allowance.Chance to work with innovative products and technologies in a rapidly evolving industry.
Join our dynamic team at Formlabs as a French-Speaking Customer Support Agent! In this pivotal role, you will engage with our diverse clientele, assisting them with all inquiries related to our innovative 3D printing solutions. Your fluency in French will be essential in providing exceptional support and enhancing customer satisfaction.
Join us in transforming the way the world creates! At Formlabs, we are pioneers in developing innovative tools that empower individuals to turn their visionary ideas into reality, spanning from groundbreaking products to life-saving medical devices. Our advanced 3D printing technology fuels creativity and innovation across more than 50,000 industry leaders globally, including renowned names like Apple, Google, Tesla, New Balance, and NASA. Together, we are revolutionizing the design, prototyping, and manufacturing processes. Our Services team utilizes their unique blend of business and technical expertise to support our direct customers, distributors, and resellers, helping them serve their clients effectively by troubleshooting technical challenges, analyzing machine errors, reviewing printer logs, and imparting essential technical knowledge. We are in search of a skilled and multilingual Customer Support Agent to cater to our expanding markets within the EMEA region. If you thrive on building professional relationships, delivering exceptional service, sharing your technical know-how, and are proficient in both Italian and English, we would love to connect with you! Your Role: Provide support to our direct customers, distributors, and resellers in the EMEA region for technical and business inquiries via phone, email, or chat. Educate and train direct customers and resellers utilizing your technical acumen regarding Formlabs printers. Assist resellers in delivering outstanding service to their clientele. Collaborate closely with our global engineering team to resolve technical issues. About You: You are fluent in written and spoken Italian and English. You possess the ability to quickly troubleshoot technical issues; rest assured, we will equip you with the necessary technical training. You enjoy engaging with people and are an attentive listener. You are comfortable and professional while communicating over the phone. You have exceptional writing skills, demonstrating proper spelling and grammar. Preferred Qualifications: A strong passion for 3D printing and emerging technologies. Experience in a dynamic startup environment. What We Offer: Flexible hybrid work model. Delicious catered lunch at the office three days a week.
Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week
Join our dynamic team at MSX International as an English-speaking Automotive Technical Helpdesk Agent. In this pivotal role, you will provide exceptional technical support to automotive clients, ensuring their inquiries are resolved efficiently. Your expertise will contribute to maintaining high customer satisfaction and help drive our company's success in the automotive sector.
Join our dynamic team at MSX International as an Automotive Technical Helpdesk Agent, where you will be at the forefront of providing exceptional technical support to automotive clients. In this role, you will leverage your expertise to assist customers with troubleshooting and resolving technical issues related to automotive products and services.As a key member of our helpdesk team, you will be responsible for diagnosing problems, offering solutions, and ensuring customer satisfaction. Your ability to communicate effectively and provide concise information will directly impact our clients' experiences and loyalty.
Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.
Join MSX International as an Automotive Technical Support Agent and become a vital part of our team dedicated to providing exceptional customer service for a premium German automotive brand. In this role, you will utilize your expertise and language skills in German to assist customers with technical inquiries, ensuring they receive the highest level of support and satisfaction.
Are you passionate about automotive technology, diagnostics, and electric vehicles? Do you thrive on solving intricate technical challenges while providing exceptional support? Join our dynamic international team and become a vital contributor to assisting retailers and workshops across Europe for some of the world's leading automotive brands.We are on the lookout for Automotive Technical Support Specialists who possess robust workshop experience and excellent communication skills in English plus one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese, or Swedish.This is an exciting opportunity to work at the forefront of automotive innovation, providing technical, diagnostic, warranty, and aftersales process guidance to authorized repairers and independent operators.Your ResponsibilitiesDeliver expert technical assistance to retailers and workshops through various channels, including a ticketing system, chat, and phone.Assist technicians with diagnostics, root-cause analysis, and repair instructions across diverse vehicle systems, including EV and HV technologies.Analyze technical inquiries, pinpoint key issues, and guide retailers toward effective solutions.Collaborate with dealer technicians, field engineers, and internal teams to resolve complex cases.Occasionally conduct vehicle testing or coordinate field engineer visits as necessary.Maintain precise case documentation in internal systems.Engage in training sessions and facilitate ongoing knowledge exchange.What We ProvideOpportunity to work with significant global automotive OEMs.Competitive salary package.Access to private healthcare services through our contracted provider.Hybrid working model with home-office days.Regular training and global career development opportunities.A modern office located in Budapest (Dorottya Udvar).A diverse, supportive, and professional team environment.Regular social events and a relaxed, collaborative workplace culture.
We are seeking a passionate and skilled Automotive Technical Support Consultant to join our dynamic team. In this role, you will leverage your expertise to provide top-notch technical support to our clients in the automotive industry. Your responsibilities will include troubleshooting complex automotive systems, ensuring customer satisfaction, and collaborating with technical teams to resolve issues effectively.
Role Overview Formlabs is looking for an L2/L3 Technical Customer Support Agent in Budapest, Hungary. This position focuses on supporting customers by resolving advanced technical issues and helping them use our products effectively. What You Will Do Troubleshoot complex technical problems for customers Guide users through product features and functionality Work to ensure each customer receives clear, helpful assistance What We Look For Strong interest in technology Commitment to helping others solve problems
D-ploy is a leading provider of IT and Engineering Solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services that enhance reliability and efficiency while fostering long-term partnerships that bolster both IT productivity and business value.Currently, we are seeking a dedicated IT Onsite Support Engineer to provide professional support to end-users in a well-regulated environment in Budapest.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for end-user IT issues.Troubleshoot incidents and service requests through our ticketing system (ServiceNow).Provide timely and professional user support, both desk-side and remote.Document all activities and resolutions meticulously within the ticketing system.Facilitate IT onboarding for new employees, including equipment setup and user guidance.Contribute to maintaining and enhancing knowledge base documentation.Participate in continuous service improvement initiatives.
Join us as a Multilingual Technical Helpdesk Agent at MSX International, where you will be providing expert technical support for a renowned premium automobile manufacturer. In this dynamic role, you will diagnose intricate technical issues and promptly assist the dealer network in resolving product-related challenges. Collaborating closely with workshop technicians and dealership staff, you will facilitate effective communication and provide comprehensive repair guidance through specified channels. Your hands-on experience in automotive workshops will not only aid in crafting solutions across the product portfolio but will also establish you as a vital link between the manufacturer and dealers.What We Offer:Experience working with a leading OEM in the automotive industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed work atmosphere within a diverse and inclusive team.
Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts
At Formlabs, we believe that to revolutionize an industry, assembling an exceptional team is paramount. Join us to make professional 3D printing accessible to every designer, engineer, researcher, artist, and healthcare professional globally. Our innovative printers are trusted by industry leaders such as Google, Tesla, and Gillette. Founded in Boston in 2011 and achieving unicorn status by 2018, Formlabs has grown into a 2 billion dollar company and is a front-runner in the 3D printing industry. Our Budapest office was established to build integral Engineering and Business teams in this vibrant region. With over 100 passionate team members, we cultivate a diverse workplace capable of tackling any challenge. The Services team utilizes their business and technical acumen to support our direct customers, distributors, and resellers, ensuring they effectively serve their clients by addressing technical issues, analyzing machine errors, and imparting technical knowledge. We are seeking a skilled and multilingual Customer Service Agent to support our expanding markets in the EMEA region. If you are passionate about building business relationships, delivering exceptional service, sharing your technical insights, and are proficient in English along with another language (Spanish, Italian, German, or French), we would love to hear from you!
Join MSX International as an Italian Speaking Technical Helpdesk Agent, where your linguistic skills will contribute to providing exceptional technical support to our clients. In this dynamic role, you will assist users with technical inquiries, troubleshoot issues, and ensure a seamless customer experience. Your passion for technology and customer service will be pivotal in maintaining our high standards of service delivery.
As an Automotive Technical Support Agent for a prestigious global automobile manufacturer, you will deliver expert guidance in diagnosing intricate technical challenges and assist the dealer network in swiftly resolving product-related technical issues. You will collaborate closely with technicians at various workshops and dealerships, providing repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in developing solutions across the entire product portfolio but also position you as a vital link between the manufacturer and dealers.What We OfferEngagement with one of the leading OEMs in the industry.Ongoing training and access to global career advancement opportunities.A professional yet relaxed workplace within a welcoming and diverse team.
Join our dynamic team at MSX International as an English Speaking Technical Helpdesk Agent. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help ensure customer satisfaction and foster strong relationships with users globally.
Join us as a Technical Support Agent for a prestigious international automotive manufacturer:Provide specialized assistance in diagnosing intricate issues related to automotive parts, ensuring swift resolutions for the dealer network on technical product queries.Collaborate closely with technicians at various workshops and dealerships, offering expert parts advice through designated communication channels.Utilize your practical workshop experience to aid dealerships with comprehensive parts support across the product range, functioning as a crucial link between the manufacturer and dealers.What We Offer:Flexible work arrangements, allowing you to choose between remote or home office based on your location.Opportunity to engage with one of the largest automotive brands in the industry.Continuous training and access to global career development opportunities.A professional yet relaxed working atmosphere, as part of a friendly and diverse team.
Join Formlabs as a Technical Customer Support Representative, where you will leverage your Italian language skills to assist our customers in navigating and maximizing the use of our advanced 3D printing technology. Your role will involve providing exceptional support through various channels, troubleshooting technical issues, and ensuring customer satisfaction.
Join our esteemed partner, a frontrunner in customer experience and digital solutions, renowned for its innovative approach and people-centric services that empower leading global brands to strengthen their connections with customers. With a presence in over 30 countries, we provide state-of-the-art support in technology, e-commerce, and customer engagement. Our dedicated Hungarian team excels in offering multilingual support to clients throughout Europe in a collaborative, professional, and welcoming atmosphere.Key Responsibilities:Deliver comprehensive information about products and services through various communication channels such as phone, chat, and email.Assist customers with order processing, track deliveries, and address service-related questions.Resolve customer complaints and provide effective solutions to foster satisfaction and loyalty.Assess and monitor the performance of solar panel systems using internal tools (e.g., analyzing graphs, restarting systems, troubleshooting issues).Facilitate the installation and technical setup of e-bikes, ensuring app connectivity and conducting client training.Oversee warranty-related replacements and repairs.Communicate updates regarding delivery and address any shipment-related concerns.Work closely with internal teams to ensure seamless technical and service operations.Requirements:1–2 years of experience in customer service or technical support.A strong interest in technology, renewable energy, or connected devices.Proficient English skills (minimum B2 level – trainings conducted in English).Advanced proficiency in a second language: French, German, Dutch, Italian, Portuguese, or Spanish (minimum C1 level).Excellent problem-solving skills and the ability to multitask effectively.Outstanding communication skills and a customer-centric approach.Benefits:A stable and international work environment with a supportive team culture.Onsite role in Budapest.Opportunities for ongoing professional development and language training.Competitive compensation package.Cafeteria: net monthly 28,000 HUF SZÉP card allowance.Chance to work with innovative products and technologies in a rapidly evolving industry.
Join our dynamic team at Formlabs as a French-Speaking Customer Support Agent! In this pivotal role, you will engage with our diverse clientele, assisting them with all inquiries related to our innovative 3D printing solutions. Your fluency in French will be essential in providing exceptional support and enhancing customer satisfaction.
Join us in transforming the way the world creates! At Formlabs, we are pioneers in developing innovative tools that empower individuals to turn their visionary ideas into reality, spanning from groundbreaking products to life-saving medical devices. Our advanced 3D printing technology fuels creativity and innovation across more than 50,000 industry leaders globally, including renowned names like Apple, Google, Tesla, New Balance, and NASA. Together, we are revolutionizing the design, prototyping, and manufacturing processes. Our Services team utilizes their unique blend of business and technical expertise to support our direct customers, distributors, and resellers, helping them serve their clients effectively by troubleshooting technical challenges, analyzing machine errors, reviewing printer logs, and imparting essential technical knowledge. We are in search of a skilled and multilingual Customer Support Agent to cater to our expanding markets within the EMEA region. If you thrive on building professional relationships, delivering exceptional service, sharing your technical know-how, and are proficient in both Italian and English, we would love to connect with you! Your Role: Provide support to our direct customers, distributors, and resellers in the EMEA region for technical and business inquiries via phone, email, or chat. Educate and train direct customers and resellers utilizing your technical acumen regarding Formlabs printers. Assist resellers in delivering outstanding service to their clientele. Collaborate closely with our global engineering team to resolve technical issues. About You: You are fluent in written and spoken Italian and English. You possess the ability to quickly troubleshoot technical issues; rest assured, we will equip you with the necessary technical training. You enjoy engaging with people and are an attentive listener. You are comfortable and professional while communicating over the phone. You have exceptional writing skills, demonstrating proper spelling and grammar. Preferred Qualifications: A strong passion for 3D printing and emerging technologies. Experience in a dynamic startup environment. What We Offer: Flexible hybrid work model. Delicious catered lunch at the office three days a week.
Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week
Join our dynamic team at MSX International as an English-speaking Automotive Technical Helpdesk Agent. In this pivotal role, you will provide exceptional technical support to automotive clients, ensuring their inquiries are resolved efficiently. Your expertise will contribute to maintaining high customer satisfaction and help drive our company's success in the automotive sector.
Join our dynamic team at MSX International as an Automotive Technical Helpdesk Agent, where you will be at the forefront of providing exceptional technical support to automotive clients. In this role, you will leverage your expertise to assist customers with troubleshooting and resolving technical issues related to automotive products and services.As a key member of our helpdesk team, you will be responsible for diagnosing problems, offering solutions, and ensuring customer satisfaction. Your ability to communicate effectively and provide concise information will directly impact our clients' experiences and loyalty.
Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.
Join MSX International as an Automotive Technical Support Agent and become a vital part of our team dedicated to providing exceptional customer service for a premium German automotive brand. In this role, you will utilize your expertise and language skills in German to assist customers with technical inquiries, ensuring they receive the highest level of support and satisfaction.
Are you passionate about automotive technology, diagnostics, and electric vehicles? Do you thrive on solving intricate technical challenges while providing exceptional support? Join our dynamic international team and become a vital contributor to assisting retailers and workshops across Europe for some of the world's leading automotive brands.We are on the lookout for Automotive Technical Support Specialists who possess robust workshop experience and excellent communication skills in English plus one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese, or Swedish.This is an exciting opportunity to work at the forefront of automotive innovation, providing technical, diagnostic, warranty, and aftersales process guidance to authorized repairers and independent operators.Your ResponsibilitiesDeliver expert technical assistance to retailers and workshops through various channels, including a ticketing system, chat, and phone.Assist technicians with diagnostics, root-cause analysis, and repair instructions across diverse vehicle systems, including EV and HV technologies.Analyze technical inquiries, pinpoint key issues, and guide retailers toward effective solutions.Collaborate with dealer technicians, field engineers, and internal teams to resolve complex cases.Occasionally conduct vehicle testing or coordinate field engineer visits as necessary.Maintain precise case documentation in internal systems.Engage in training sessions and facilitate ongoing knowledge exchange.What We ProvideOpportunity to work with significant global automotive OEMs.Competitive salary package.Access to private healthcare services through our contracted provider.Hybrid working model with home-office days.Regular training and global career development opportunities.A modern office located in Budapest (Dorottya Udvar).A diverse, supportive, and professional team environment.Regular social events and a relaxed, collaborative workplace culture.
We are seeking a passionate and skilled Automotive Technical Support Consultant to join our dynamic team. In this role, you will leverage your expertise to provide top-notch technical support to our clients in the automotive industry. Your responsibilities will include troubleshooting complex automotive systems, ensuring customer satisfaction, and collaborating with technical teams to resolve issues effectively.
Oct 1, 2025
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