IT Business Analyst at Qualysoft | Budapest
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Qualysoft Group
Founded in 1999 in Vienna, Qualysoft Group is an independent IT consulting and services firm dedicated to empowering international clients. Our mission is to enhance competitiveness and drive economic efficiency through cutting-edge IT solutions.We specialize in serving financial services providers, telecommunications firms, the automotive sector, and energy…
Join metgroup as a Business Analyst, where you will play a vital role in shaping business strategies and improving operational efficiency. You will collaborate closely with stakeholders to gather requirements, analyze data, and provide actionable insights that drive decision-making processes.
Seon Technologies Ltd.
Join our innovative team at Seon Technologies as a Technical Services Analyst in Budapest, where you will play a critical role in supporting our cutting-edge fraud prevention solutions. In this dynamic position, you will collaborate with clients to ensure their technical needs are met, troubleshoot issues, and provide exceptional customer service to enhance their experience with our software. Your expertise will help us continue to deliver world-class solutions and maintain the highest standards of service.
Join our esteemed partner, a globally recognized leader in the manufacturing of advanced systems, modules, and components tailored for the commercial vehicle sector. Their commitment to innovation and quality has propelled them to the forefront of the industry, allowing them to deliver efficient solutions and customized concepts for a wide range of customer applications. By integrating cutting-edge technology systems, they ensure their products are always aligned with the latest market trends and demands, setting benchmarks in reliability and performance.Drive project management initiatives within the scope of system consolidations and the development of new big data projects.Leverage your expertise in big data, data visualization, and business intelligence tools.Analyze intricate data sets to produce insightful reports and strategic recommendations that inform business decisions.Develop and maintain business intelligence dashboards, reports, and visualization tools to clearly communicate findings to stakeholders.Design and implement data models, data integration processes, and ETL solutions to support BI initiatives.Lead and actively participate in new data-centric projects.RequirementsA degree in information technology, business administration, or equivalent vocational training.Demonstrated experience as a Data Analyst, preferably in a senior or leadership capacity, with a strong emphasis on business intelligence.Proficiency in BI tools such as SAP BI, Tableau, Power BI, and SAP Datasphere.In-depth knowledge of cloud services and big data technologies and frameworks (e.g., Hadoop, Spark, AWS, Google Cloud, Azure, DataBricks).Experience in data modeling, data integration, and ETL processes.Familiarity with programming languages like Python or R.Experience with SAP BI and/or BW/4HANA is a plus.Ability to manage external service providers is advantageous.Fluency in written and spoken English.Strong initiative, excellent presentation skills, and the ability to thrive under pressure.Intercultural competence and a willingness to travel.BenefitsEngaging, challenging, and responsible tasks.Be part of a unique growth journey with outstanding development and career opportunities.Gain insights into the defense and automotive industries.Connect with a professional community of over 30,000 colleagues worldwide.Participate in professional training and events.Enjoy a comprehensive benefits package.
Deutsche Telekom IT Solutions
Join Deutsche Telekom IT Solutions as a Senior Business Analyst and play a pivotal role in driving strategic initiatives. You will leverage your analytical skills to assess business needs and propose effective solutions that enhance operational efficiency.
At Kpler, we empower organizations to navigate complex markets effortlessly. Our innovative approach simplifies global trade information, providing essential insights that drive informed decisions in the commodities, energy, and maritime industries.Founded in 2014, Kpler has continually delivered premier intelligence through intuitive platforms. With a dedicated team of over 700 professionals from more than 35 countries, we transform intricate data into actionable strategies, ensuring our clients remain competitive in a rapidly evolving market. Join us to harness cutting-edge innovation for impactful outcomes and receive unmatched support on your path to success.We are seeking an enthusiastic and skilled Senior Data Analyst to become a pivotal member of our Business Intelligence & Insights team. In this influential role, you will help shape the data architecture that underpins Kpler's commercial and strategic decisions. Reporting directly to the Head of BI, you will be responsible for managing essential data pipelines, designing scalable Looker solutions, and serving as a trusted data partner for stakeholders across the organization.This role is ideal for an individual who excels at the intersection of data engineering and business analytics, capable of building robust, production-quality infrastructure one day and translating complex datasets into actionable insights for commercial teams the next. If you are passionate about working with real-time commodity flow data and eager to influence the BI strategy of a dynamic B2B SaaS company, we encourage you to apply.
Join metgroup as a Power Analyst, where you will play a critical role in analyzing and optimizing our energy solutions. You will work with data to improve operational efficiency and contribute to impactful projects in the energy sector. This is an exciting opportunity for individuals passionate about energy management and analytics.
Kostal Group is seeking a Senior Business Analyst focused on SAP Analytics Transformation in Budapest. This position plays a key role in shaping how the organization uses data to improve business processes and support important decisions. Role overview This role centers on analyzing business needs and translating them into effective SAP analytics solutions. Working closely with teams across the company, the Senior Business Analyst ensures that analytics tools and reports align with Kostal Group’s goals. What you will do Drive business insights through SAP analytics Collaborate with multiple departments to understand requirements Help improve operational efficiency by refining analytics processes Support strategic decision-making with accurate and relevant data Location This position is based in Budapest.
SEON Technologies
SEON Technologies develops tools that support fraud prevention and AML compliance for businesses around the world. The platform processes over 900 real-time, first-party data signals to help companies build stronger customer profiles, detect suspicious behavior, and streamline compliance in one system. SEON works with digital leaders such as Revolut, Wise, and Bilt, helping clients reduce fraud and improve return on investment. Role overview The Senior Technical Program Manager leads strategic programs across SEON’s fraud prevention, risk management, and compliance products. This position also oversees major engineering projects and works closely with Product, Engineering, and other teams to deliver results in a rapidly growing company. The role reports to the Senior Director of Program Technical Management. What you will do Deliver complex, cross-functional initiatives from start to finish across product and engineering teams Clarify project goals, align stakeholders, and manage priorities to keep programs moving forward Break down complex or ambiguous problems into clear, actionable steps Improve operational processes as SEON continues to scale Work location and schedule Position based in Budapest Hybrid model: about three days per week in the Budapest office
Deutsche Telekom IT Solutions
Join our dynamic team as a Senior Business Analyst specializing in Financial Processes, where you will play a pivotal role in enhancing our billing systems and customer communication strategies. Your expertise in Cloud Billing will be invaluable as you consult with clients and tailor solutions to their needs.Key Responsibilities:Deliver exceptional customer communication in both German and English.Provide consulting expertise and effectively present Cloud Billing solutions during customer meetings.Assist in preparing responses to tenders in German.Adopt a hands-on approach to data preparation and analysis.Configure the Cloud Billing application according to specific customer requirements.Coordinate interfaces and perform systematic testing in complex system integration projects.
metgroup
Join our dynamic team at metgroup as a Business Analyst Team Lead. In this pivotal role, you will lead a team of analysts to drive business insights and improve operational efficiency. Your expertise will guide the development of strategic initiatives that align with our organizational goals.
Deutsche Telekom IT Solutions
Are you ready to launch your career in business analysis? Join us as a Business Analyst Trainee at Deutsche Telekom IT Solutions in Budapest! As an integral part of our Digital Enabler department, you will gain valuable hands-on experience and insights into the world of business analytics.This internship is designed for aspiring analysts looking to enhance their skills and contribute to impactful projects. You will work closely with seasoned professionals, learning to analyze data, identify trends, and support strategic initiatives.
Kostal Group is looking for a Junior Sustainability Analyst based in Budapest. This position centers on supporting sustainability efforts by working with data and evaluating environmental initiatives. Role overview The Junior Sustainability Analyst will assist with analyzing data related to sustainability projects. The role also includes assessing the effectiveness of current initiatives and helping shape solutions that support environmental goals. What you will do Analyze sustainability-related data Assess ongoing environmental initiatives Contribute to the development of eco-friendly solutions Location This role is based in Budapest.
Join Syngenta Group as a Senior Analyst specializing in Supplier Enablement and Onboarding in Europe. This role is crucial for enhancing our supplier relationships and streamlining onboarding processes. You will leverage your analytical skills and fluency in Ukrainian to support our diverse supplier base and drive operational efficiency.
MSX International
Join MSX International as an IT Compliance Analyst and be a vital part of our commitment to compliance excellence. In this role, you will support the development, implementation, and monitoring of our IT compliance programs, ensuring adherence to industry regulations and standards. Your analytical skills will contribute to risk management and help us maintain our high standards of integrity and security.
Yext (NYSE: YEXT) stands at the forefront of brand visibility solutions, enabling businesses to thrive in an era where discovery and engagement occur across diverse channels—AI search, traditional search, social media, websites, and direct communications. With a robust foundation of over 2 billion reliable data points and a comprehensive suite of integrated products, Yext empowers brands with the clarity, control, and confidence necessary to excel in the digital landscape. Our offerings range from real-time insights to AI-driven recommendations and large-scale execution, transforming a brand's digital presence into a formidable competitive advantage. Join our innovative and collaborative team and discover why we are consistently honored as a 'Best Place to Work' by industry leaders like Built In, Fortune, and Great Place to Work®!The Technical Partner Management (TPM) team is responsible for overseeing the technical health, growth, and development of Yext’s Publisher Network.As a Technical Partner Manager (TPM), you will bridge the gap between Product, Engineering, Publisher Partnerships, and Operations to develop, implement, and sustain impactful publisher integrations within Yext’s Listings ecosystem. TPMs employ systems thinking, integration architecture, technical analysis, and leadership in execution to ensure that publisher integrations are scalable, reliable, and constantly optimized.This role is highly technical and cross-functional, merging integration ownership, operational excellence, and methodical solution design. TPMs serve as trusted technical leaders for the Publisher Network, playing a vital role in minimizing Engineering overhead while enhancing integration quality and speed.
Join Kpler as a Junior IUU Fishing Analyst and contribute to our mission of promoting transparency in global fishing practices. In this role, you will analyze and assess illegal, unreported, and unregulated (IUU) fishing activities, leveraging data to drive insights and support sustainable fisheries management. Collaborate with a dynamic team and utilize advanced analytical tools to uncover trends and provide actionable recommendations.
At Lab49, we are dedicated to bridging the gap between innovative solutions from Silicon Valley and the dynamic world of Wall Street. Our esteemed clientele across the financial sector entrust us with their complex challenges, and we take pride in delivering unparalleled solutions. When you become a part of our team, you will be empowered to elevate industry standards with every initiative, and we will provide you with the resources and support needed to achieve remarkable success.Position OverviewAs a Senior Technical Business Analyst at Lab49, you will engage in transformative projects for leading financial services clients. Operating within an Agile framework, you will be instrumental in data integration, quality assurance, and harmonizing disparate systems to guarantee accurate, comprehensive, and easily accessible data that informs decision-making and optimizes business workflows.
TCSI Careers
Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.
Custom Connect Hungary Kft
Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts
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Create account — see all 856 results
Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
Qualysoft Group
Founded in 1999 in Vienna, Qualysoft Group is an independent IT consulting and services firm dedicated to empowering international clients. Our mission is to enhance competitiveness and drive economic efficiency through cutting-edge IT solutions.We specialize in serving financial services providers, telecommunications firms, the automotive sector, and energy…
Join metgroup as a Business Analyst, where you will play a vital role in shaping business strategies and improving operational efficiency. You will collaborate closely with stakeholders to gather requirements, analyze data, and provide actionable insights that drive decision-making processes.
Seon Technologies Ltd.
Join our innovative team at Seon Technologies as a Technical Services Analyst in Budapest, where you will play a critical role in supporting our cutting-edge fraud prevention solutions. In this dynamic position, you will collaborate with clients to ensure their technical needs are met, troubleshoot issues, and provide exceptional customer service to enhance their experience with our software. Your expertise will help us continue to deliver world-class solutions and maintain the highest standards of service.
Join our esteemed partner, a globally recognized leader in the manufacturing of advanced systems, modules, and components tailored for the commercial vehicle sector. Their commitment to innovation and quality has propelled them to the forefront of the industry, allowing them to deliver efficient solutions and customized concepts for a wide range of customer applications. By integrating cutting-edge technology systems, they ensure their products are always aligned with the latest market trends and demands, setting benchmarks in reliability and performance.Drive project management initiatives within the scope of system consolidations and the development of new big data projects.Leverage your expertise in big data, data visualization, and business intelligence tools.Analyze intricate data sets to produce insightful reports and strategic recommendations that inform business decisions.Develop and maintain business intelligence dashboards, reports, and visualization tools to clearly communicate findings to stakeholders.Design and implement data models, data integration processes, and ETL solutions to support BI initiatives.Lead and actively participate in new data-centric projects.RequirementsA degree in information technology, business administration, or equivalent vocational training.Demonstrated experience as a Data Analyst, preferably in a senior or leadership capacity, with a strong emphasis on business intelligence.Proficiency in BI tools such as SAP BI, Tableau, Power BI, and SAP Datasphere.In-depth knowledge of cloud services and big data technologies and frameworks (e.g., Hadoop, Spark, AWS, Google Cloud, Azure, DataBricks).Experience in data modeling, data integration, and ETL processes.Familiarity with programming languages like Python or R.Experience with SAP BI and/or BW/4HANA is a plus.Ability to manage external service providers is advantageous.Fluency in written and spoken English.Strong initiative, excellent presentation skills, and the ability to thrive under pressure.Intercultural competence and a willingness to travel.BenefitsEngaging, challenging, and responsible tasks.Be part of a unique growth journey with outstanding development and career opportunities.Gain insights into the defense and automotive industries.Connect with a professional community of over 30,000 colleagues worldwide.Participate in professional training and events.Enjoy a comprehensive benefits package.
Deutsche Telekom IT Solutions
Join Deutsche Telekom IT Solutions as a Senior Business Analyst and play a pivotal role in driving strategic initiatives. You will leverage your analytical skills to assess business needs and propose effective solutions that enhance operational efficiency.
At Kpler, we empower organizations to navigate complex markets effortlessly. Our innovative approach simplifies global trade information, providing essential insights that drive informed decisions in the commodities, energy, and maritime industries.Founded in 2014, Kpler has continually delivered premier intelligence through intuitive platforms. With a dedicated team of over 700 professionals from more than 35 countries, we transform intricate data into actionable strategies, ensuring our clients remain competitive in a rapidly evolving market. Join us to harness cutting-edge innovation for impactful outcomes and receive unmatched support on your path to success.We are seeking an enthusiastic and skilled Senior Data Analyst to become a pivotal member of our Business Intelligence & Insights team. In this influential role, you will help shape the data architecture that underpins Kpler's commercial and strategic decisions. Reporting directly to the Head of BI, you will be responsible for managing essential data pipelines, designing scalable Looker solutions, and serving as a trusted data partner for stakeholders across the organization.This role is ideal for an individual who excels at the intersection of data engineering and business analytics, capable of building robust, production-quality infrastructure one day and translating complex datasets into actionable insights for commercial teams the next. If you are passionate about working with real-time commodity flow data and eager to influence the BI strategy of a dynamic B2B SaaS company, we encourage you to apply.
Join metgroup as a Power Analyst, where you will play a critical role in analyzing and optimizing our energy solutions. You will work with data to improve operational efficiency and contribute to impactful projects in the energy sector. This is an exciting opportunity for individuals passionate about energy management and analytics.
Kostal Group is seeking a Senior Business Analyst focused on SAP Analytics Transformation in Budapest. This position plays a key role in shaping how the organization uses data to improve business processes and support important decisions. Role overview This role centers on analyzing business needs and translating them into effective SAP analytics solutions. Working closely with teams across the company, the Senior Business Analyst ensures that analytics tools and reports align with Kostal Group’s goals. What you will do Drive business insights through SAP analytics Collaborate with multiple departments to understand requirements Help improve operational efficiency by refining analytics processes Support strategic decision-making with accurate and relevant data Location This position is based in Budapest.
SEON Technologies
SEON Technologies develops tools that support fraud prevention and AML compliance for businesses around the world. The platform processes over 900 real-time, first-party data signals to help companies build stronger customer profiles, detect suspicious behavior, and streamline compliance in one system. SEON works with digital leaders such as Revolut, Wise, and Bilt, helping clients reduce fraud and improve return on investment. Role overview The Senior Technical Program Manager leads strategic programs across SEON’s fraud prevention, risk management, and compliance products. This position also oversees major engineering projects and works closely with Product, Engineering, and other teams to deliver results in a rapidly growing company. The role reports to the Senior Director of Program Technical Management. What you will do Deliver complex, cross-functional initiatives from start to finish across product and engineering teams Clarify project goals, align stakeholders, and manage priorities to keep programs moving forward Break down complex or ambiguous problems into clear, actionable steps Improve operational processes as SEON continues to scale Work location and schedule Position based in Budapest Hybrid model: about three days per week in the Budapest office
Deutsche Telekom IT Solutions
Join our dynamic team as a Senior Business Analyst specializing in Financial Processes, where you will play a pivotal role in enhancing our billing systems and customer communication strategies. Your expertise in Cloud Billing will be invaluable as you consult with clients and tailor solutions to their needs.Key Responsibilities:Deliver exceptional customer communication in both German and English.Provide consulting expertise and effectively present Cloud Billing solutions during customer meetings.Assist in preparing responses to tenders in German.Adopt a hands-on approach to data preparation and analysis.Configure the Cloud Billing application according to specific customer requirements.Coordinate interfaces and perform systematic testing in complex system integration projects.
metgroup
Join our dynamic team at metgroup as a Business Analyst Team Lead. In this pivotal role, you will lead a team of analysts to drive business insights and improve operational efficiency. Your expertise will guide the development of strategic initiatives that align with our organizational goals.
Deutsche Telekom IT Solutions
Are you ready to launch your career in business analysis? Join us as a Business Analyst Trainee at Deutsche Telekom IT Solutions in Budapest! As an integral part of our Digital Enabler department, you will gain valuable hands-on experience and insights into the world of business analytics.This internship is designed for aspiring analysts looking to enhance their skills and contribute to impactful projects. You will work closely with seasoned professionals, learning to analyze data, identify trends, and support strategic initiatives.
Kostal Group is looking for a Junior Sustainability Analyst based in Budapest. This position centers on supporting sustainability efforts by working with data and evaluating environmental initiatives. Role overview The Junior Sustainability Analyst will assist with analyzing data related to sustainability projects. The role also includes assessing the effectiveness of current initiatives and helping shape solutions that support environmental goals. What you will do Analyze sustainability-related data Assess ongoing environmental initiatives Contribute to the development of eco-friendly solutions Location This role is based in Budapest.
Join Syngenta Group as a Senior Analyst specializing in Supplier Enablement and Onboarding in Europe. This role is crucial for enhancing our supplier relationships and streamlining onboarding processes. You will leverage your analytical skills and fluency in Ukrainian to support our diverse supplier base and drive operational efficiency.
MSX International
Join MSX International as an IT Compliance Analyst and be a vital part of our commitment to compliance excellence. In this role, you will support the development, implementation, and monitoring of our IT compliance programs, ensuring adherence to industry regulations and standards. Your analytical skills will contribute to risk management and help us maintain our high standards of integrity and security.
Yext (NYSE: YEXT) stands at the forefront of brand visibility solutions, enabling businesses to thrive in an era where discovery and engagement occur across diverse channels—AI search, traditional search, social media, websites, and direct communications. With a robust foundation of over 2 billion reliable data points and a comprehensive suite of integrated products, Yext empowers brands with the clarity, control, and confidence necessary to excel in the digital landscape. Our offerings range from real-time insights to AI-driven recommendations and large-scale execution, transforming a brand's digital presence into a formidable competitive advantage. Join our innovative and collaborative team and discover why we are consistently honored as a 'Best Place to Work' by industry leaders like Built In, Fortune, and Great Place to Work®!The Technical Partner Management (TPM) team is responsible for overseeing the technical health, growth, and development of Yext’s Publisher Network.As a Technical Partner Manager (TPM), you will bridge the gap between Product, Engineering, Publisher Partnerships, and Operations to develop, implement, and sustain impactful publisher integrations within Yext’s Listings ecosystem. TPMs employ systems thinking, integration architecture, technical analysis, and leadership in execution to ensure that publisher integrations are scalable, reliable, and constantly optimized.This role is highly technical and cross-functional, merging integration ownership, operational excellence, and methodical solution design. TPMs serve as trusted technical leaders for the Publisher Network, playing a vital role in minimizing Engineering overhead while enhancing integration quality and speed.
Join Kpler as a Junior IUU Fishing Analyst and contribute to our mission of promoting transparency in global fishing practices. In this role, you will analyze and assess illegal, unreported, and unregulated (IUU) fishing activities, leveraging data to drive insights and support sustainable fisheries management. Collaborate with a dynamic team and utilize advanced analytical tools to uncover trends and provide actionable recommendations.
At Lab49, we are dedicated to bridging the gap between innovative solutions from Silicon Valley and the dynamic world of Wall Street. Our esteemed clientele across the financial sector entrust us with their complex challenges, and we take pride in delivering unparalleled solutions. When you become a part of our team, you will be empowered to elevate industry standards with every initiative, and we will provide you with the resources and support needed to achieve remarkable success.Position OverviewAs a Senior Technical Business Analyst at Lab49, you will engage in transformative projects for leading financial services clients. Operating within an Agile framework, you will be instrumental in data integration, quality assurance, and harmonizing disparate systems to guarantee accurate, comprehensive, and easily accessible data that informs decision-making and optimizes business workflows.
TCSI Careers
Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.
Custom Connect Hungary Kft
Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts
Sign in to browse more jobs
Create account — see all 856 results
Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
