Customer Service Engineer

As a Customer Service Engineer at Worldwide Tech Services, you will play a key role in delivering exceptional technical support to our clients. You will troubleshoot and resolve issues, ensuring customer satisfaction and maintaining our strong reputation in the industry. Join us in providing top-notch service and solutions to our diverse clientele.

Join our dynamic team at Worldwide Tech Services as a Customer Service Engineer. In this vital role, you will be the frontline support for our customers, ensuring their technical issues are resolved swiftly and effectively. Your expertise in troubleshooting and customer communication will help maintain high customer satisfaction and loyalty.We are looking for individuals who are not only technically inclined but also possess excellent interpersonal skills. This position offers an opportunity for growth and development within our organization.

Veolia Environnement S.A. seeks a Customer Service Manager based in Buffalo. This role centers on building customer satisfaction and ensuring daily operations run smoothly. Key Responsibilities Lead, support, and motivate the customer service team to deliver consistent, high-quality support. Manage daily customer service operations and uphold service standards. Create and apply strategies aimed at improving the customer experience. Review data and customer feedback to identify opportunities for service enhancements. Develop and maintain strong relationships with clients. Requirements Previous experience managing or supervising a customer service team. Strong leadership abilities and effective communication skills. Comfort working with data and feedback to guide improvements. Dedication to excellent service and building client trust.

Domino's Pizza in Buffalo is looking for a Customer Service Representative to join the team. This role acts as the first point of contact for customers, focusing on accurate order handling and prompt responses to questions or concerns. Key responsibilities Answer customer inquiries both in person and over the phone Process orders quickly and accurately Help resolve any customer issues or complaints as they arise Maintain a professional and friendly approach that reflects the Domino's brand Location This position is located in Buffalo.

Join Our Team as a Customer Service Representative - Work from Home!Are you looking for a flexible work-from-home opportunity? We are seeking motivated individuals from across the United States to engage in consumer polls and contribute to market research. Don't wait—apply today!This position allows you to earn extra income from the comfort of your home, with the freedom to set your own hours. As a Customer Service Representative, your responsibilities will include data entry, responding to emails, participating in surveys, and supporting various online projects.By joining us, you will play a vital role in shaping market trends and influencing the development of new products. In some instances, you will have the unique opportunity to preview products before they reach the public and participate in their testing. Your contributions will assist companies in data collection, helping them forecast trends and make informed business decisions.- Earn by participating in consumer polls- Choose from several payment options, including PayPal or direct deposit.- Part-Time HoursAPPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428Application Instructions:If you are self-driven, comfortable working independently from home, and enjoy tasks such as customer service via email, data entry, and product review, we want to hear from you!Our ideal candidates come from diverse backgrounds, including data entry, telemarketing, customer service, sales, administrative support, and more.APPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

About Pearce Services Pearce Services delivers technology-enabled asset management for electromechanical infrastructure across North America. Founded in 1998, Pearce has grown to more than 4,000 employees in 28 U.S. locations. The company supports technical maintenance, repair, operations, and engineering for systems such as uninterruptible power supply (UPS), backup generators, battery energy storage systems (BESS), and critical cooling. Clients include organizations in renewable energy, telecom, and data centers. More information is available at http://www.pearce-services.com. Role Overview: EV Charging Field Service Electrician This position focuses on onsite repair and maintenance of electric vehicle charging stations in the Buffalo, New York area. The Electrician ensures site safety, maintains and repairs electrical systems, generates field reports, and meets contractual obligations. The role requires independent work with minimal supervision and flexibility to adapt to changing field conditions. Main Responsibilities Test, troubleshoot, repair, and upgrade equipment ranging from Level 2 EV chargers to DC Fast Chargers, following OEM procedures. Perform comprehensive equipment testing, including insulation (megger) testing, thermal imaging, torque checks, and performance evaluations. Diagnose system performance issues and locate ground faults. Coordinate with the Planning and Scheduling team to maintain schedules and complete work orders accurately and on time. Review site manuals and drawings to ensure proper service and equipment maintenance. Carry out electrical and mechanical preventive and corrective maintenance on site equipment, provide field reports, and complete work orders. Document all onsite issues in the work order system and ensure timely resolution.

Join Labella Associates as a Senior Gas Project Engineer in a hybrid work environment, serving clients across Central NY, Western NY, and Northwestern PA. We seek candidates with a Bachelor’s degree in Civil, Mechanical Engineering, or related fields with substantial experience. In this consulting role, you will support our utility clients on a variety of projects, including main and service replacements, system enhancements, pressure upgrades, and facility design. Your expertise will also contribute to compliance activities, cathodic protection design, and integrity projects.Key Responsibilities Conduct preliminary field work, carrying approximately 10 lbs. during the workday, with fieldwork expected to account for 5-10% of your annual workload. Collaborate with project stakeholders to ensure client objectives are met. Create high-quality basemap and construction drawings for client, municipal, and regulatory agency review using AutoCAD, including details, BOM, material specifications, and operational manual development. Develop energization and de-energization procedures. Estimate contractor and construction costs. Perform alternative analyses and detailed risk assessments. Conduct code and compliance reviews, gap analyses, and standard audits. Oversee DIMP and TIMP plan development, audits, and improvements. Utilize SAP Work Management System for data entry to support project work. Apply for municipal highway and right-of-way permits. Support procurement activities and evaluate bid submissions. Engage in pre-construction and pre-bid meetings, and coordinate site visits. Work with landowners to secure right-of-way/easement as needed. Create as-built records from inspectors’ field notes. Mentor and train junior staff, setting and monitoring their goals and progress. Assist with marketing, business development, and standard operating procedure development.

Join LaBella Associates as a Transportation Project Engineer at our Buffalo, NY office, where you will play a pivotal role in shaping the future of transportation infrastructure. We are looking for a candidate who possesses strong technical expertise in transportation and highway engineering, along with a demonstrated history of successfully managing and developing significant transportation projects.Key Responsibilities:Conduct technical tasks in research, reporting, design, and preparation of specifications and plans to facilitate the efficient execution of projects.Collaborate with Project Managers on business development initiatives, including client meetings.Support the preparation and coordination of proposals to secure project opportunities.

Join LaBella Associates as an Electrical Engineer, where you will have the opportunity to work on innovative projects that impact communities positively. You will be responsible for designing, developing, and implementing electrical systems, collaborating with multi-disciplinary teams to ensure project success.

Mongoose creates conversation intelligence tools designed for higher education. The team values meaningful interactions, whether guiding students through their first semester, connecting alumni to opportunities, or keeping families updated. The AI-driven platform supports compliant, empathetic, and effective communication, helping colleges and universities build trust and achieve results. Role overview The Customer Success Manager acts as a strategic partner for Mongoose clients. Based in Buffalo, this position helps institutions translate their communication efforts into measurable outcomes using the Conversation Intelligence Platform. What you will do Lead client onboarding and implementation to establish a strong foundation for success Encourage platform adoption across campus teams Review engagement data to find insights and suggest improvements Advise clients on refining communication strategies based on data Develop trust-based relationships by understanding each institution’s needs Work with Account Managers to spot growth opportunities and address potential risks Show ongoing value throughout the customer journey What helps in this role Comfort analyzing data and applying insights Interest in building relationships and understanding client challenges Enjoyment of collaborative problem-solving This position fits someone who likes using analytics to improve communication and wants to make a difference in education, one conversation at a time.

LaBella Associates is actively looking for talented individuals to join our Buffalo, NY office as a Junior Highway Engineer. This entry-level role will allow you to work within a dynamic team, contributing to various transportation engineering projects involving roadways, trails, and pedestrian pathways.Key Responsibilities:Collaborate with team members on transportation engineering tasks related to roadway design, trail systems, and pedestrian projects.Engage in designing horizontal and vertical alignments, drainage systems, traffic signage, pavement markings, safety assessments, and erosion control measures.Develop maintenance and traffic protection schemes and prepare construction documentation.Conduct field reconnaissance, project inspections, and report preparation as needed.Participate in meetings and conferences to enhance project understanding and collaboration.

LaBella Associates is seeking an experienced and highly motivated Senior Structural Engineer to join our Buffalo, NY office. Our Structures Discipline specializes in providing exceptional structural engineering services focused on new designs, repair, and rehabilitation of existing structures, along with thorough investigations and performance evaluations. The ideal candidate will demonstrate the ability to work independently and collaboratively within multi-disciplinary teams.Key ResponsibilitiesLead a team of structural engineers, designers, and technicians in producing comprehensive structural construction documents, including drawings, specifications, bidding documents, and construction administration for large, complex projects, while overseeing calculation and document reviews.Design cost-effective system layouts and perform necessary calculations while coordinating with other engineering disciplines.Conduct site visits for documentation and cost estimation of existing systems and building conditions.Draft and prepare technical specifications.Review and assess shop drawings and product submittals.Inspect construction sites to ensure compliance with project specifications and progress.Manage project budgets including hours and resources effectively.Maintain strong client relationships to ensure project satisfaction.Prepare detailed engineering reports.Engage in complex and specialized design tasks.Stay current with technical advancements in the field and share insights with colleagues.Collaborate closely with regional managers to manage workload allocation and assist in the preparation of business proposals for new projects.

AECOM is seeking a Structural Lead Engineer in Buffalo to guide structural engineering projects from concept through completion. This position calls for a skilled engineer who can coordinate with professionals from other disciplines and ensure that project goals are met on schedule. Role overview The Structural Lead Engineer will oversee project planning, technical execution, and quality control for structural engineering assignments. Collaboration with cross-functional teams is central to the role, supporting the delivery of innovative and effective solutions. What you will do Lead structural engineering projects and manage project deliverables Work closely with colleagues from other specialties to achieve project objectives Promote high standards of quality and innovation in engineering solutions Requirements Professional experience in structural engineering Strong leadership and project coordination skills Ability to collaborate effectively with multidisciplinary teams

Are you driven by a passion for the design and functionality of our built environment? Do you seek innovative ways to safeguard the natural world? If so, we invite you to be a part of our collaborative team at LaBella! Our diverse group of engineers, architects, designers, managers, and environmental scientists is dedicated to enhancing the functionality, beauty, and safety of our communities. As an employee-owned company, LaBella continuously earns recognition for our exceptional workplace culture, ethical practices, and commitment to philanthropy. We are committed to fostering the growth of each individual, expanding our collective expertise, and delivering exceptional results for our clients.Job OverviewWe are currently seeking a Civil Engineer who is eager to grow both personally and professionally while tackling complex site challenges. As a member of our Land Development team, you will have the opportunity to collaborate from master planning through to the final construction closeout. Your role will involve engineering innovative solutions and providing design expertise in partnership with both our internal teams and our client partners. You will be engaged in a variety of projects, including commercial developments, athletic field designs, educational improvements, and more.Key ResponsibilitiesConduct detailed hydrologic calculations and develop Stormwater Pollution Prevention Plans.Collaborate with teams to create site designs that fulfill client needs.Assist in CAD drafting to generate high-quality project documentation, including reports, drawings, and specifications.Perform site visits and participate in project meetings.Support bidding processes and provide construction administration services.

AECOM is seeking a highly skilled Senior Water Conveyance Engineer to join our innovative team in Buffalo. In this role, you will leverage your expertise to design, develop, and implement complex water conveyance systems that meet the highest standards of sustainability and efficiency. You will collaborate with multidisciplinary teams to deliver cutting-edge solutions that address current and future water resource challenges.

ACT Power Services is seeking a Field Service Technician to join its team in Buffalo, NY. This full-time, entry-level position centers on the repair and maintenance of Commercial and Utility Scale Solar PV plants. The role offers a chance to build technical skills while supporting renewable energy operations. What you will do Follow strict safety protocols in every task Carry out preventive maintenance, service, troubleshooting, and repair of solar photovoltaic systems Learn and apply knowledge of the National Electrical Code (NEC), electrical theory, and industry standards Conduct DC and AC testing, such as polarity checks, open circuit voltage, grounding continuity, communication, insulation resistance, and I-V curve tracing Read and interpret electrical schematics to understand system layouts and connections Organize and maintain a schedule for routine maintenance and repairs on equipment, including Single Axis trackers, inverters (central or string), transformers, AC/DC disconnects, and substation equipment Consistently uphold company standards and practices Schedule and compensation Full-time position based in Buffalo, NY Hourly pay: $25.00 – $35.00, depending on experience Supplemental pay includes overtime and performance bonuses Work schedule: Monday to Friday, with extended hours and on-call duties as needed What to expect This role focuses on hands-on work at solar PV facilities, supporting safe and efficient energy production. The position is designed for those interested in learning and growing within the renewable energy sector while contributing to a sustainable future.

Join LaBella Associates as a Junior Plumbing Engineer, where you will be integral to our dynamic team, working on innovative plumbing design projects. This is an excellent opportunity for recent graduates or those looking to start their career in plumbing engineering. You will assist in the development of design plans, collaborate with senior engineers, and ensure compliance with codes and standards.

Role Overview CannonDesign is hiring an Entry Level Plumbing and Fire Protection Engineer in Buffalo, NY. This position joins a multi-disciplinary team, working under the supervision of a Certified Plumbing Designer or licensed Engineer. Projects span new construction and renovations in sectors such as education, healthcare, corporate commercial, and science and technology. Click here to discover more about our Engineering practice What You Will Do Design plumbing and fire protection systems, including piping, controls, and equipment selection, under supervision. May assist with HVAC designs as needed. Support Revit/BIM modeling of construction drawings for plumbing and fire protection systems through all project phases, with guidance. May also contribute to HVAC system modeling as required. Collaborate with the design team on specifications and provide support where needed. Prepare draft reports for review by senior engineers. Review submittals and shop drawings to check compliance with contract documents. Visit job sites to verify existing conditions and observe construction progress, which may include physical walkthroughs on-site. Handle additional tasks as assigned. Requirements Bachelor’s or Master’s degree in Engineering required by hire date; degrees from ABET accredited programs preferred. Ability to apply advanced heat transfer, solar energy, and fluid dynamics principles to plumbing, fire protection, and HVAC system designs. Relevant internship experience preferred. EIT and LEED accreditation are a plus. Strong communication, teamwork, and organizational skills. Must be able to manage multiple projects effectively.

Join AECOM as a Water/Wastewater Project Engineer – Design & Delivery Lead in Buffalo. In this vital role, you will spearhead the design and delivery of innovative water and wastewater projects, ensuring quality and efficiency in every aspect of project execution.As a key member of our engineering team, you will collaborate with clients and stakeholders to develop sustainable solutions that meet community needs. Your expertise will help shape the future of water management in our region.

Join LaBella Associates as a Senior Highway Engineer in our Buffalo, Rochester, or Syracuse office, where you will play a pivotal role in leading transportation projects, nurturing client relationships, and collaborating with market leadership to attract new clients. We are searching for a candidate who is not only technically proficient in transportation engineering but also has a strong record of leadership in managing transportation projects. This position often involves taking on responsibilities as a technical expert or project manager for mid to large-scale projects.Key Responsibilities:Oversee and manage assigned transportation projects from conception to completion.Engage in business development efforts, including attending and organizing client meetings.Lead proposal development initiatives to secure new business opportunities.Conduct technical tasks such as research, report generation, design, specification, and plan preparation to ensure efficient project execution.Manage project scope, schedule, and budget, serving as the primary liaison with clients to ensure project success and satisfaction.Cultivate and strengthen key client relationships while serving as a primary contact for the company.Mentor and develop junior and mid-level staff within the team.