Aquatic Life Support Systems Technician

Eram Talent is seeking a skilled and passionate Aquatic Life Support Systems Technician to enhance the performance and upkeep of aquatic systems within marine nurseries, aquariums, or aquaculture facilities. The ideal candidate will be responsible for ensuring the optimal operation of pumps, motors, compressors, hydraulic and pneumatic systems, as well as SC…

Job Overview:The Electrical Submersible Pump (ESP) Field Technician will be responsible for the installation, commissioning, and maintenance of ESP systems at various client oilfield locations. This role involves troubleshooting and repairing ESP equipment to ensure peak performance while conducting routine inspections and preventive maintenance on both ESP systems and their associated surface equipment.Key Responsibilities:Install, commission, and maintain Electrical Submersible Pump (ESP) systems at client oilfield sites.Perform troubleshooting, diagnostics, and repairs on ESP equipment to ensure optimal performance.Conduct routine inspections and preventive maintenance on ESP systems and associated surface equipment.Collaborate with engineering and operations teams to resolve technical issues and implement solutions.Document all service activities, maintenance records, and equipment performance reports accurately.Ensure compliance with safety protocols, company policies, and industry regulations during all field operations.Train and mentor junior technicians and field staff on ESP installation and maintenance procedures.Assist in the mobilization and demobilization of equipment and materials for field operations.Communicate effectively with clients to provide technical support and address service-related inquiries.Participate in continuous improvement initiatives to enhance service quality and operational efficiency.

Advansys is a forward-thinking solutions provider dedicated to delivering innovative, modular, and sustainable technology solutions designed to optimize operations, enhance customer experiences, and facilitate business modernization. With a team of over 400 adept engineers, we cater to more than 100 enterprise clients across 14 nations. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.Established in 2014, Advansys operates under the umbrella of the INTRO Group, a private conglomerate founded in 1980 with investments across various sectors, including oil and gas, real estate, specialized engineering, financial investments, food, and manufacturing.Job Responsibilities:Provide technical assistance for RAID systems, addressing issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.Monitor system performance and proactively pinpoint areas for optimization in data pipelines, SQL queries, and Spark jobs.Troubleshoot data system issues, including Spark jobs, Hive DB, and SQL/PLSQL processes to ensure minimal downtime.Collaborate with development and data engineering teams to implement bug fixes, performance enhancements, and system upgrades.Conduct root cause analysis for recurring issues and offer long-term solutions.Assist in the integration of data, ETL processes, and workflows, ensuring efficiency across systems.Automate common support tasks using Python scripting and SQL automation.Manage and troubleshoot issues related to distributed data processing platforms like Apache Spark, ensuring all data jobs function correctly.Document incidents, troubleshooting steps, and solutions to create a knowledge base for internal teams.Collaborate with cross-functional teams, including Data Engineers, Analysts, and Developers, to deliver timely and effective support.Assist with deployments and system upgrades to minimize disruptions to ongoing operations.

Eram Talent is seeking a skilled and proactive Data Center Technician to enhance our operations in Saudi Arabia. The ideal candidate will engage in 24/7 shift work within our Data Centers, tackling incidents and ensuring that safety protocols are diligently followed. Responsibilities include monitoring environmental conditions, power supply, and server hardware, as well as managing cabling tasks for both copper and fiber optic connections. You will also oversee access control to the data centers, ensuring proper work permits and material gate passes are issued. Additionally, you will install equipment in racks and meticulously document any changes.Key Responsibilities:Operate and support Data Center facilities around the clock, prioritizing safety and operational uptime.Conduct racking, de-racking, and physical setup of servers, network devices, power supplies, KVM switches, and cabling systems.Manage copper and fiber optic cabling in alignment with TIA-942 standards.Monitor and document environmental and facility systems, including power, HVAC, fire detection and suppression systems, temperature, and humidity levels.Provide break/fix support for both Windows and Linux servers, working with system owners and hardware vendors.Perform basic operating system installations and server configurations.Ensure data center security by managing access control, logging visitor entries, escorting visitors, and maintaining compliance with work permit protocols.Collaborate with vendors such as HP, Dell, Sun, and Supermicro for hardware implementation and troubleshooting.Compile end-of-shift reports and maintain accurate documentation of changes.Participate in on-call rotations, night and weekend shifts, and other operational duties as assigned.

Job Overview:We are in search of a skilled ELV & Security Systems Supervisor to spearhead the design, proposal, and execution of cutting-edge integrated security and low-current systems. The successful candidate will possess a solid background in systems such as CCTV, Access Control (ACS), IPTV, MATV, Fire Alarm (FA), Public Address (PA), Intercom, Intrusion Detection, Parking Management, and Digital Signage. Your responsibilities will encompass preparing technical offers, conducting site assessments, crafting cost-efficient solutions, and partnering with sales teams to ensure the delivery of top-notch security proposals. If you have a robust technical and commercial skill set in physical security systems, we welcome your application.Key Responsibilities:Technical Proposal & Solution Development:· Prepare detailed technical offers that include introductions, Bill of Quantities (BOQ), solution descriptions, drawings, and project timelines.· Generate accurate client quotations based on BOQ and specifications, ensuring precision before finalization.· Collaborate with the Sales Team to devise optimal security solutions and provide necessary technical support.· Draft technical and commercial proposals while maintaining thorough documentation of contracts, pricing, and configurations.Market & Client Interaction:· Identify market trends and emerging security technologies to foster business opportunities.· Engage with clients to understand their requirements, amend proposals, and finalize pricing.· Follow up with clients to gather feedback, negotiate terms, and close deals.Site Evaluation & Implementation Assistance:· Conduct site surveys to assess security needs and the feasibility of proposed solutions.· Collaborate closely with engineering and installation teams to ensure efficient project execution.

Join our dynamic team at Blabs as an innovative and technically adept Application Support Engineer. In this pivotal role, you will ensure the smooth operation of essential business applications while enhancing system stability and providing swift resolution to issues affecting our retail operations, including but not limited to POS, ERP, Fintech, and supply chain systems.Key Responsibilities:Deliver L1 and L2 support for mission-critical retail applications, encompassing POS, ERP, inventory, Fintech, and e-commerce platforms.Investigate, troubleshoot, and resolve application-related issues to minimize operational disruptions.Collaborate with IT and business users to identify root causes and implement effective solutions.Assist in the deployment of application updates, testing, conducting UAT, and supporting go-live initiatives.Document solutions and maintain a comprehensive knowledge base to facilitate ongoing operations.Support data integration and flow across systems (e.g., POS, ERP, CRM).Conduct regular system health checks, monitor logs, and uphold system performance standards.Provide end-user training and support, creating training materials as necessary.

Si-Ware Systems seeks an Inertial Systems and Hardware Testing Engineer to support the characterization and validation of inertial sensors. This role connects hardware design, embedded firmware, and data analysis, ensuring sensor performance meets demanding standards. Test Automation and Execution Develop and maintain automated test plans and scripts, including device drivers, for high-speed data acquisition and control. Testing covers diverse environments such as thermal chambers and rate tables, focusing on comprehensive performance evaluation. Embedded Firmware Analysis Review, trace, and debug C-based firmware to understand sensor logic, internal state machines, calibration routines, and power management. Confirm correct implementation of digital interfaces, with particular attention to SPI and I2C protocols and register configurations. Hardware Debugging and Signal Integrity Use laboratory equipment such as high-bandwidth oscilloscopes, logic/protocol analyzers, and digital multimeters (DMMs) to diagnose hardware issues. Troubleshoot and resolve signal integrity and communication protocol errors on printed circuit boards. Advanced Data Analysis and Reporting Process and analyze datasets generated during testing. Prepare clear technical documentation, including validation reports, test procedures, and bug reports. Calibration and Environmental Characterization Conduct environmental stress tests, including thermal sweeps and mechanical stress evaluations, to model and compensate for sensor performance across operational conditions. Collaboration Work closely with cross-functional teams throughout projects, contributing to technical documentation and supporting overall project goals.

Lead the successful implementation, customization, and management of ERP systems across diverse business functions.Engage with stakeholders to gather comprehensive requirements, analyze business workflows, and design tailored ERP modules.Oversee the ERP development team in creating and integrating custom modules and functionalities to boost operational efficiency.Conduct regular system audits to ensure peak performance and pinpoint areas for enhancement in the ERP configuration.Deliver continuous support and training to users on best practices and system utilization.Keep abreast of the latest ERP releases and features, collaborating closely with the development team to facilitate seamless upgrades and transitions.Monitor and evaluate system performance metrics to guarantee optimized business processes.Quickly troubleshoot and resolve any technical issues related to ERP functionalities.Coordinate with vendors and external partners for software integrations and additional system capabilities.Prepare and maintain comprehensive documentation for system processes, configurations, and user manuals.

At Sumerge, our Support team is redefining customer experience standards. By delivering exceptional support and rapid problem-solving, our skilled support engineers cater to our clients' needs through the exploration of cutting-edge technology, innovative products, and comprehensive multi-technology solutions.Our team leverages profound technical expertise to craft tailored solutions that align with our clients’ objectives, empowering them to overcome significant business challenges while maximizing the benefits of our offerings.In this role, you will become a trusted partner for our clients, providing timely and accurate solutions to their technical challenges.

As a Community Support Specialist at Tamatem, you will play a vital role in fostering a positive relationship between our company and our users. You will be responsible for providing effective solutions to user inquiries, ensuring exceptional service standards, and enhancing overall customer satisfaction.You will:Efficiently manage and resolve a high volume of tickets and comments, responding promptly to user queries.Identify and clarify users’ complaints to resolve product or service issues.Establish and nurture strong relationships with users through open and engaging communication.Analyze problems to determine their root causes and communicate effective solutions, ensuring timely follow-up to confirm resolution.Guide potential users by recommending our games that align with their interests and preferences.Maintain an accurate user database through effective internal and external communication.Generate product or service reports by collecting and analyzing user data, contributing to the team’s collective efforts.Document user inquiries systematically and liaise with the product department and management based on customer feedback.Monitor in-game chat for user interactions.Adhere to communication protocols, guidelines, and policies.Perform additional tasks as assigned.

Si-Ware Systems stands at the forefront of semiconductor and spectroscopy innovations, delivering cutting-edge devices and software solutions that facilitate material analysis across diverse industries.We cultivate a vibrant work culture that emphasizes innovation, teamwork, and lifelong learning, empowering our employees to explore and redefine technological frontiers.As a Machine Learning Engineer, you will be instrumental in designing, implementing, and deploying applied machine learning solutions that enhance real-world spectroscopy devices and advance emerging physical AI systems.You will operate at the confluence of machine learning, software engineering, and intelligent hardware integration.

We are seeking a highly skilled Senior Application Support Engineer to provide exceptional technical support for complex application issues, ensuring seamless business operations.Deliver advanced technical support for intricate application challenges, guaranteeing quick resolutions to minimize business disruptions.Thoroughly analyze and troubleshoot both functional and technical issues within supported applications, taking full ownership until resolution.Oversee incident and service requests while ensuring compliance with established service level agreements (SLAs).Conduct root cause analysis on incidents, documenting findings to facilitate future reference and improvement.Collaborate with cross-functional teams to effectively address and resolve application-related issues, enhancing overall system performance.Create and maintain comprehensive technical documentation, including user and troubleshooting guides, to support the team and users.Regularly perform software updates, patches, and maintenance on production applications to ensure optimal functionality.Provide training and mentorship to junior team members and other staff, fostering their technical skills.Proactively monitor application performance and availability, implementing measures to ensure high uptime.Participate in on-call support rotation as necessary, responding to urgent operational issues.

Job Overview: As a System Design / Solution Architect, you will be responsible for crafting robust system architectures and technical solutions that prioritize scalability, stability, and security, ensuring alignment with business objectives.Core Responsibilities: Develop high-level and low-level design architectures for systems and applications. Assess project requirements and convert them into actionable architectural solutions. Establish design standards and oversee technical governance. Architect system and service integrations, including APIs. Evaluate technical decisions and review deliverables from the development team. Collaborate with implementation teams to navigate and resolve architectural challenges. Maintain documentation of architecture and technical diagrams.

At Sumerge, our Technical Support team is dedicated to redefining the customer experience. By delivering comprehensive support and prompt problem resolution, our support engineers meet and exceed our customers' expectations while exploring innovative technology areas, products, and multi-technology solutions.Our Support team leverages extensive technical expertise to craft tailored solutions that align with our clients' objectives, empowering them to overcome significant business challenges through the optimal utilization of our offerings.As a trusted advisor to our clients, you will be relied upon to deliver timely and precise solutions to their technical issues.

Join Mercier Consultancy, a leader in gaming support, as we present an exciting opportunity for an Arabic Gaming Support Specialist. This position is based in the vibrant city of Sofia, Bulgaria, and includes fully paid relocation assistance. In this role, you will be instrumental in providing backend support to Arabic-speaking gamers, ensuring they enjoy a seamless and engaging gaming experience.If you have a passion for gaming, strong technical skills, and a commitment to exceptional customer support, this role is your chance to excel!Key ResponsibilitiesOffer backend technical assistance to Arabic-speaking gamers via various communication channels.Identify and resolve technical issues affecting gameplay and user accounts.Collaborate with development teams to troubleshoot complex problems and enhance gaming services.Accurately document all support interactions.Monitor system performance and report bugs or glitches as needed.Stay updated on the gaming platform, features, and updates.

About UsAt Xenon7, we partner with global enterprises and visionary startups to create innovative, high-impact technology solutions. Our areas of expertise encompass Web, Data, AI, Infrastructure, and large-scale enterprise platforms. By integrating profound technical knowledge with agile delivery methodologies, we empower our clients to accelerate digital transformation, optimize operations, and attain sustainable growth. Whether we are enabling leading banks or pioneering startups, our mission is to deliver advanced, future-ready solutions to tackle today’s most intricate challenges.About The ClientBecome part of one of Egypt’s premier financial institutions, celebrated for its extensive range of banking services, which includes Retail, Corporate, and Islamic Banking. With a rapidly expanding footprint and a robust emphasis on innovation, this bank is investing significantly in digital transformation efforts to modernize its platforms and enhance customer experiences. This is an exciting opportunity to engage in a pioneering journey where technology and banking intersect at scale.Job SummaryWe are on the lookout for a Senior Integration Engineer who possesses substantial hands-on experience with IBM integration technologies. The primary focus of this role will be to design, develop, and maintain enterprise-grade system integrations. You will be responsible for delivering scalable, dependable, and secure integrations utilizing IBM Cloud Pak for Integration, with significant exposure to APIs, messaging, and event-driven architectures. Experience in backend technologies such as Java or .NET is highly advantageous, particularly within microservices-based environments.

About UsWe Are Foodics! A pioneering restaurant management ecosystem and payment technology provider. Established in 2014 and headquartered in Riyadh, we have expanded our reach with offices in the UAE, Egypt, Jordan, and Kuwait. We proudly serve clients and partners in over 35 countries worldwide, having processed an astonishing 6 billion (yes, billion with a B) orders to date! Foodics stands out as one of the fastest-growing SaaS companies to emerge from the MENA region, having secured three rounds of funding, including our latest $170 million round, which is the largest SaaS funding in MENA history. This funding boosts our innovative capabilities, enabling us to serve our business owners even better.Your Role in a NutshellWe are looking for enthusiastic individuals to join our Center of Excellence team! As a Customer Support Specialist, you will manage client inquiries through various communication channels and engage in outbound communication to assess customer satisfaction.Key ResponsibilitiesRespond to client inquiries at our Center of Excellence.Follow up on customer inquiries, conduct satisfaction measurement calls, and perform other outbound tasks.Accurately document communication logs in our CRM and ticketing systems.Collaborate with relevant teams at Foodics to ensure timely resolution of support issues.Provide training to clients on using Foodics products via various virtual channels.Report daily activities to team leaders and identify areas needing attention.Qualifications We SeekBachelor’s degree in any field (preferred).0 – 1 year of experience in call center or customer service environments.Proficient in English, especially in verbal communication.Willingness to work flexible shifts in Egypt - On-site (required).Comfortable and skilled in training delivery (preferred).Self-motivated with a strong commitment to resolving customer cases.Excellent communication skills and problem-solving capabilities.Able to perform routine tasks while upholding quality standards.Ideal Candidates Will HaveExperience and comfort in delivering training.Background in the SaaS/Tech or F&B industry.What We Offer YouWe believe you will thrive at Foodics!Highly competitive compensation packages, including bonuses and potential equity.Commitment to personal development with regular training opportunities.

Join Sutherland as an English Customer Support Representative, where you will be the voice of our brand to US clients. In this role, you will assist customers with their inquiries, ensuring a seamless and positive experience. You will utilize your communication skills to resolve issues and provide guidance, making each interaction memorable.

Eram Talent is actively seeking a skilled Security System Engineer to join our esteemed client in Saudi Arabia. In this pivotal role, you will take charge of designing, implementing, and maintaining sophisticated security systems that safeguard the organization’s physical and digital assets. Your expertise will be essential in ensuring that all security systems operate at peak efficiency and comply with all relevant regulatory standards.As a Security System Engineer, you will work closely with diverse teams to evaluate security requirements, architect system designs, and offer technical support throughout the implementation phase. Your knowledge will significantly contribute to strengthening the organization's overall security framework.Key ResponsibilitiesAnalyze security business needs, threats, and risks, understanding system capabilities to enhance security measures.Possess foundational knowledge of cybersecurity principles and tools.Implement basic systems hardware maintenance programs and troubleshooting methods.Demonstrate a cross-functional understanding of network engineering concepts and protocols (e.g., TCP, UDP, SSL, VLAN).Exhibit in-depth technical expertise in operating systems and database security.Ensure security systems software is fully operational, reliable, and minimizes downtime.Optimize systems to deliver optimal performance according to their original design intent.Monitor, analyze, and report on system performance, taking corrective actions as needed.Review user access to systems, ensuring security and revoking unnecessary permissions.Collaborate with maintenance support/service providers on hardware maintenance issues.

Your Role:You will serve as the primary liaison for our esteemed customers and partners, ensuring their needs are promptly addressed.Proactively manage incoming support tickets within the established SLA, emphasizing clear communication, expectation management, and timely follow-ups to deliver an outstanding customer experience.Keep customers informed throughout the ticket lifecycle by sharing timely updates and next steps, even during investigations.Take complete ownership of the ticket lifecycle; if an issue cannot be resolved independently, you will collaborate with internal teams to ensure a resolution.Analyze markup languages and application logs to assist the development team in identifying and resolving product bugs.Work collaboratively across departments to champion customer needs effectively.