About the job
About the Role
Veolia Environnement SA is looking for a Debt Collection Officer (Chargée de recouvrement H/F) to join the Customer Service team in Cergy. This position focuses on managing the debt recovery process and collecting outstanding payments on schedule.
Main Responsibilities
- Oversee the collection of overdue payments from customers
- Negotiate payment arrangements and resolve disputes
- Maintain accurate records of collection activities
- Work to preserve positive relationships with customers throughout the process
What Helps in This Role
- Strong communication skills
- Attention to detail
- Problem-solving ability
- Motivation to achieve results
