Senior Manager of Account Management

Role Overview Sutherland is hiring a Senior Manager of Account Management for its Chennai office. This leader will guide the account management team, shape and implement account strategies, and strengthen client partnerships. The position focuses on growing business and ensuring clients receive consistent, high-quality service. What You Will Do Lead and ment…

Join Assystem as a Finance & Accounts Manager/Senior Manager, where you will lead financial strategies and oversee accounts operations to drive organizational success. This role requires a proactive leader with a strong background in financial management, accounting principles, and team collaboration.

Join Sophos, a global leader in cybersecurity, as a Senior Territory Account Manager. In this pivotal role, you will drive sales initiatives and build strong relationships with clients across your designated territory. Your expertise will be essential in identifying opportunities and demonstrating the value of Sophos's advanced security solutions.We are looking for a dynamic professional who is passionate about technology and skilled at engaging with stakeholders. You will leverage your knowledge of cybersecurity trends and market dynamics to exceed sales targets and contribute to the growth of our organization.

Role overview Equativ seeks an Account Manager based in Chennai to focus on client relationship management and business growth. This position involves developing approaches that improve customer satisfaction and support revenue goals. What you will do Build and maintain strong connections with clients, acting as a key point of contact. Collaborate with internal teams to ensure seamless delivery of services. Promote the adoption of Equativ’s products and solutions among clients. Offer ideas and plans that drive success for both clients and the company.

About Paytm Group:As India’s premier digital payments and financial services provider, Paytm is dedicated to enhancing the experience for both consumers and merchants. We offer a myriad of payment solutions, including utility payments, money transfers, and seamless payment options through our diverse Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, Paytm Payments Bank Netbanking, and more. For merchants, we provide state-of-the-art acquiring devices and commerce services to boost their business. Our expansive platform also enables us to offer credit services like merchant loans and Buy Now, Pay Later (BNPL) options, partnering with leading financial institutions.About Paytm Payments Services (PPSL):PPSL empowers thousands of online merchants by delivering a frictionless payment experience. Our reach extends from large enterprises to thriving startups, including notable unicorns. We aim to transform payments from a mere transactional tool into a catalyst for revenue and user growth. Our Business Payments team is pivotal in designing solutions that cater to the needs of large corporates and their employees.About the Role:We seek a dynamic and experienced Key Account Manager to lead and expand our merchant account management team. This role will involve strategic oversight of enterprise client relationships, mentoring a team of Key Account Managers (KAMs), and driving revenue through effective account retention and growth strategies in the digital payments landscape.

Join Sika AG as a Key Account Manager in Chennai, where you will play a pivotal role in driving client relationships and expanding our market presence. As a key player in our team, you will be responsible for managing strategic accounts, ensuring client satisfaction, and achieving sales targets.

Join a Leading Client of Weekday as a Key Account ManagerCompensation: ₹800,000 - ₹2,000,000 (INR 8 - 20 LPA)This is an exciting opportunity for a seasoned professional with a minimum of 10 years of experience to take on a pivotal leadership role.Key Responsibilities1 Client & Key Account ManagementServe as the main point of contact for strategic international clients across the USA, Europe, Australia, and the Gulf region.Develop a comprehensive understanding of client pipelines, challenges, and growth strategies.Drive account expansion through strategic upselling and cross-selling of services.Manage quotations, negotiations, change orders, invoicing, and collections with precision.Achieve and maintain a quote win rate of 60–70% or higher.Build and sustain long-term relationships at the executive level.2 Project & Delivery LeadershipLead a dedicated team of 30–50 engineers, including Team Leaders and Quality Control personnel.Plan, schedule, and manage the execution of 5–15 concurrent projects.Ensure timely and high-quality delivery of drawings, BIM models, and documentation.Take ownership of revenue, resource utilization, profit margins, and overall financial performance.Effectively manage capacity planning and resource allocation.Maintain rigorous quality assurance and quality control standards.QualificationsIdeal candidates will possess:A proven track record in client and account management with a focus on international markets.Strong leadership skills demonstrated through effective team management.Exceptional negotiation and communication abilities to foster client relationships.Experience in managing multiple projects simultaneously while ensuring adherence to timelines and quality standards.

Join FullCreative as a Client Account Manager! We are seeking an enthusiastic individual with 1-4 years of experience in managing international client relationships. Your primary role will be to act as a liaison between our clients and internal teams, ensuring that any challenges faced by our clients are addressed promptly. Your client’s growth is our utmost priority!Key ResponsibilitiesCollaborate closely with Client Experience Associates to swiftly resolve account-related issues, enhancing the efficiency of our call handling.Address client inquiries concerning account updates, billing questions, or general concerns via phone, email, and chat, all while adhering to response time requirements and ensuring follow-up for resolution.Facilitate communication between clients and internal departments (Product Development/Billing) to guarantee timely and effective solutions to client issues.Proactively identify client needs and challenges, taking initiative to foster a positive client experience.Establish and nurture strong, trustworthy relationships with clients through open and engaging communication.Work alongside the team to analyze key performance indicators related to client satisfaction, retention, and engagement, striving to improve these metrics in alignment with team goals.

We are seeking a highly skilled Senior Delivery Manager to lead our delivery teams and ensure the successful execution of projects. In this role, you will oversee project timelines, coordinate resources, and manage client relationships to deliver top-notch solutions that meet our clients' needs. Your leadership will be vital in fostering a culture of continuous improvement and high performance within the team.

Join Paytm as a Key Account Manager in our Education Growth Portfolio, where you will play a vital role in expanding our merchant base within the educational sector.About Paytm Group:Paytm is at the forefront of India’s digital payments and financial services revolution. We are dedicated to creating an inclusive financial ecosystem that empowers consumers and merchants alike. Our offerings include a variety of payment solutions such as utility payments, money transfers, and various Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, and more. Additionally, we provide merchants with advanced acquiring devices and commerce services to drive their business growth through advertising and our Paytm Mini app store.About Paytm Payments Services (PPSL):PPSL supports thousands of online merchants, enabling them to deliver a seamless payment experience to their customers. We cater to a diverse range of clients, from startups to large enterprises, and focus on transforming payments into a key revenue driver for our partners.Your Role:We are looking for an enthusiastic Key Account Manager to spearhead the acquisition of new merchants and manage existing high-value education accounts. This role integrates strategic sales and account management aimed at maximizing the adoption of Paytm’s innovative payment solutions among educational institutions such as schools, colleges, edtech platforms, coaching institutes, and universities.Responsibilities:Proactively hunt for and acquire new enterprise education accounts.Manage and nurture relationships with key education merchants, ensuring their satisfaction and driving adoption of Paytm solutions.Identify opportunities for cross-selling and upselling multiple Paytm products across the acquired education accounts.Qualifications:Proven track record in sales or account management, preferably within the education sector.Strong understanding of payment solutions and their application in education.Excellent communication and relationship-building skills.Ability to drive the complete sales cycle from lead generation to closure.

Client Note: This position is ideal for candidates with a solid background in CA Audit firms. Experience in the corporate industry is not required.Position Overview:We are seeking a qualified Chartered Accountant (CA) with a minimum of 5 years of post-articleship experience in a mid-sized CA firm, specifically within the Direct or Indirect Tax departments. The role involves leading a team of 5 or more professionals.Key Skills:TaxationDirect TaxIndirect TaxCorporate TaxIncome Tax ReturnsTDSGST ComplianceStatutory AuditTax AuditTransfer PricingTax Advisory15CA/CBTax PlanningInd ASSemi-Qualified CACommerce GraduateManager TaxationTax ConsultantAudit & AssuranceWhy Join Us?Impact: Engage in high-value assignments that significantly contribute to client success.Growth: Benefit from continuous professional development opportunities.Culture: Join a collaborative team environment free from silos and egos.

We are seeking a dynamic and experienced Senior Manager to lead our talented team at Assystem in Chennai. In this pivotal role, you will be responsible for driving strategic initiatives, optimizing project delivery, and ensuring exceptional client satisfaction.As a Senior Manager, you will leverage your leadership skills to foster collaboration among cross-functional teams and guide project managers to achieve their goals. Your ability to analyze complex situations and propose innovative solutions will be key to your success in this role.

Join Infotel India as a Senior Platform Manager, where you'll spearhead our product strategy and execution across diverse platform offerings. Collaborate with cross-functional teams, including engineering, marketing, and sales, to ensure our platform aligns with business objectives and fulfills customer demands.Your key responsibilities include:Formulating and executing the product strategy, vision, and roadmap for the platform to foster growth and enhance customer value.Overseeing the planning and execution of product launches and enhancements, ensuring alignment with corporate objectives.Partnering with engineering teams to convert product requirements into technical specifications and prioritize development tasks.Conducting thorough market research and competitive analysis to uncover trends, evaluate customer needs, and identify product opportunities.Establishing key performance indicators (KPIs) to gauge the success of platform initiatives and consistently reporting progress to stakeholders.Building and nurturing relationships with key stakeholders, including customers, partners, and internal teams, to gather feedback and guarantee alignment with product goals.Championing continuous improvement in product processes and methodologies to boost efficiency and effectiveness across the organization.Keeping abreast of industry trends and innovations to influence product development and strategic direction.

ABOUT US:At Rentokil PCI, we bring over 90 years of pest control expertise from Rentokil, the world's leading commercial pest control company with operations in more than 70 countries. Our local brand, PCI, has been recognized as the top pest control service provider in India for over 60 years. With a strong presence across 300 locations in India, we aim to set new benchmarks in customer service and operational excellence, leveraging best practices, innovative solutions, and digital technologies.POSITION SUMMARY:The Key Accounts Manager will play a pivotal role in maintaining and expanding our customer base. Reporting to the National Key Account Manager, this position requires collaboration with cross-functional teams and external stakeholders to drive growth and enhance customer satisfaction.KEY RESPONSIBILITIES:Ensure high customer retention ratesOversee contract renewals and negotiate annual price adjustmentsManage collections and improve cash flowIdentify and execute upselling opportunities with existing clientsDevelop new business avenuesCollaborate with Key Accounts and cross-functional teams across IndiaConduct market surveys and competitor analyses to identify service gapsControl costs and adhere to budgetary constraintsProvide feedback to the service teams to enhance client satisfactionPerform additional duties as assignedKEY PERFORMANCE INDICATORS:Achieve a customer revenue retention rate of 95% or aboveEnsure 100% on-time contract renewalsMeet price increase targets for existing customersManage collections and Days Sales Outstanding (DSO) as per targetsGenerate new sales in line with monthly, quarterly, and yearly targetsCORE COMPETENCIES:Strong customer relationship management skillsExcellent verbal and written communication abilitiesProven success in customer management and business developmentCapacity to work effectively with diverse teams

About Us:Burson Cohn & Wolfe, a proud member of the WPP family, stands at the forefront of global communications. Our mission is to empower clients by enhancing their reputations and creating value through innovative strategies. Our specialized teams, cutting-edge technology, and creative solutions enable brands to transform their reputations into a competitive edge. Join us at Burson and become a part of a dynamic, global network of innovators dedicated to continuous learning and growth.WPP (LSE/NYSE: WPP) is the growth partner for the world’s most recognized brands, combining advanced media intelligence, exceptional creativity, and strategic insights to drive transformative growth. To learn more, visit WPP.com.For further information, explore bursonglobal.com and connect with us on LinkedIn and Instagram.Role Overview:We are seeking a skilled Senior Public Relations Manager to join our team in Chennai. This pivotal role involves working within our client servicing team, specifically focusing on the Pharma, Health & Wellness Practice. The ideal candidate will have a deep understanding of the healthcare sector and a proven track record in managing client relationships. As a Senior Account Manager, you will oversee daily client activities, mentor junior team members, and contribute to integrated communication programs that delight our clients and support business growth. Your efforts will also help reinforce our corporate strategy while fostering a culture of excellence and profitability.

We are seeking an experienced Senior Product Manager to lead the development of our API products. This role requires a strategic thinker with a passion for technology and innovation. You will work closely with engineering, design, and marketing teams to define product vision and strategy, ensuring alignment with business goals.As a Senior Product Manager, you will be responsible for gathering and prioritizing product and customer requirements, defining the product roadmap, and delivering high-quality products that delight our customers.

Join our dynamic team at Paytm Payments as an Associate Key Account Manager in the Oil and Gas sector. In this role, you will be responsible for managing key client accounts, driving sales strategies, and ensuring customer satisfaction. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and contribute to the growth of our business.

Join BigID as a Senior Project Manager, where you will lead innovative projects that drive the success of our cutting-edge data management solutions. In this pivotal role, you will collaborate with cross-functional teams to ensure project delivery aligns with our strategic goals, while enhancing client satisfaction and operational efficiency.

Join a leading player in the aviation sector as a Senior Airline Delivery Manager!With a minimum of 15 years of experience in the aviation industry, you will play a pivotal role in managing and delivering high-value airline accounts. The position demands exceptional delivery leadership, adept stakeholder management, and comprehensive P&L oversight within airline operations or technology services.

Join Sutherland Global Services as a Senior Associate Manager in Enterprise Systems. In this pivotal role, you will lead and manage enterprise system initiatives while collaborating with cross-functional teams to enhance productivity and efficiency. Your expertise will drive the implementation of innovative solutions and ensure the seamless operation of our enterprise systems.