Application Support Engineering Team Lead

Join Honeycomb Insurance as an Application Support Engineering Team Lead where you will be at the forefront of our technology-driven insurance solutions. In this pivotal role, you'll lead a talented team to ensure the seamless operation of our applications while enhancing user experience and operational efficiency.

We are seeking an experienced Application Support Manager to join our dynamic team in Chicago. In this role, you will be responsible for overseeing application support operations, ensuring that our software applications are functioning optimally, and managing a team of support professionals. Your expertise will help us maintain high service levels and enhance user satisfaction.

We are seeking a dedicated Application Support Analyst to join our dynamic team. In this role, you will be responsible for providing technical support and troubleshooting assistance for our applications, ensuring that our systems operate smoothly and efficiently.As an Application Support Analyst, you will work closely with users to resolve issues, implement solutions, and enhance the overall user experience. Your analytical skills and attention to detail will be crucial in identifying problems and implementing effective remedies.

E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS Federal is on the lookout for a highly skilled E-Discovery Application Administrator II to provide comprehensive IT legal support for a prominent federal agency. In this vital role, you will leverage your programming expertise to develop, modify, and maintain sophisticated applications that enhance litigation support databases and management systems. Your contributions will be instrumental in creating a streamlined litigation environment through the use of advanced analytical systems. At CGS, we unite talented individuals who are passionate about addressing the evolving challenges faced by the government using innovative technology. We are seeking candidates who thrive in collaborative settings, are eager to drive government innovation, and are proactive in understanding the needs of their teammates. Our commitment to professional development provides employees with numerous learning opportunities in a supportive environment.

Join our team as a Senior E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal ServicesCGS Federal is actively seeking a highly skilled professional with extensive experience in eDiscovery to provide vital IT legal support services for a prominent federal agency. In this role, you will be responsible for independently developing, modifying, and maintaining intricate programs that facilitate litigation environments, including litigation support databases, management systems, and analytical tools.At CGS, we unite motivated and creative individuals to tackle the government's most pressing challenges with innovative technology solutions. We value collaboration and seek candidates who are eager to contribute to government innovation and anticipate the needs of others. Our supportive environment fosters professional growth through various learning opportunities.Key Responsibilities:- Independently develop, modify, and maintain complex programs.- Translate program requirements into effective program code.- Test, debug, and refine programs to ensure compliance with specifications.- Optimize programs for efficiency and reduced processing time.- Create user-friendly data entry screens, standardized reports, and specialized reports as necessary.

Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.

Join CGS Federal as a Senior Data Specialist IIEmployment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is actively searching for a highly skilled Senior Data Specialist II with profound expertise in litigation discovery processes to support the EDRM workflow for a significant Federal agency project.At CGS Federal, we unite driven, talented, and innovative individuals to tackle the most pressing challenges faced by the government using state-of-the-art technology. We are looking for candidates who are eager to contribute to government innovation, value teamwork, and can proactively address the needs of their colleagues. We pride ourselves on fostering a supportive environment where our employees can thrive and achieve professional growth through diverse learning opportunities.Key Responsibilities:- Conduct file manipulation, data loading, conversion services, database indexing, and perform quality assurance checks on data loads.- Develop, assess, and enhance methodologies and procedures for file manipulation compatible with COTS products and litigation support applications.- Ensure that incoming productions comply with the relevant ESI specifications.- Execute advanced tasks related to data export from contractor and client databases, including identifying data for export, confirming redactions and other markups, ensuring compliance with ESI specifications, and conducting quality checks on exported data.- Provide support to client attorneys, investigators, and paralegals by tracking and processing incoming documents, managing document review databases, producing documents for opposing parties in litigation, and maintaining records of produced documents. Applications include Everlaw, Relativity, and others.

Join Pinterest as a Senior Application Security Software Engineer, where you will play a critical role in enhancing our security posture. You will collaborate with cross-functional teams to identify vulnerabilities, implement security best practices, and contribute to the development of secure software solutions. Your expertise will help protect our users and their data, ensuring a safe and enjoyable experience on our platform.

Role Overview Formic is seeking a Solutions Engineer (Application Engineer) specializing in End-of-Line Automation. This role centers on designing and implementing automated systems that improve production processes. The position is based in Chicago or Woodridge, IL. What You Will Do Design and implement automation solutions for end-of-line production tasks Work closely with teams across engineering, operations, and project management to deliver effective systems Focus on increasing efficiency and productivity within manufacturing environments

What Awaits You:Exclusive Employee Benefits: Unlock special discounts at Fairmont Chicago and Accor properties worldwide for you and your family.Free Meals: Savor complimentary meals at our on-site employee cafeteria.Impactful Contributions: Play a vital role in our Corporate Social Responsibility initiatives.Endless Opportunities for Growth: Discover a roadmap for career advancement within Fairmont Chicago and beyond—your potential is limitless!Your Role: Fostering Culinary ExcellenceAre you ready to elevate your culinary career on a world-class stage? Join our dynamic culinary team and take your skills to new heights.Your Responsibilities:Maintain effective communication with Chefs and Sous Chefs.Prepare menu items according to recipes and yield guides, adhering to departmental standards.Ensure cleanliness, sanitation, and organization of assigned work areas.Adhere to hotel break policies and grooming standards.Follow proper storage procedures as outlined by health regulations and hotel guidelines.Report maintenance needs to the Chef.Keep kitchen work areas stocked with necessary tools, supplies, and equipment.Anticipate and respond promptly to guests’ needs, regardless of the time or busyness.Demonstrate comprehensive knowledge of departmental policies, procedures, and standards.Check kitchen printers to ensure they are operational and stocked with paper.Assist in service on the line as needed.Exhibit flexibility to work across all culinary areas within the hotel.Communicate shortages to the Chef to prevent running out of items.Adhere to kitchen policies, procedures, and safety standards for handling food.Follow the hotel's time and attendance policy.Perform other duties as assigned.Compensation: $28.05 per hour

beyondfinance is looking for a Production Support Engineer in Chicago, IL to help maintain the reliability of its financial technology systems. This role focuses on keeping production services running smoothly and addressing technical issues as they arise. Role overview As part of the technical team, the Production Support Engineer monitors system performance, troubleshoots incidents, and resolves production issues. The work supports the ongoing stability and performance of core financial services. Key responsibilities Monitor production systems to detect and respond to issues quickly Troubleshoot technical problems affecting service reliability Resolve incidents to maintain smooth operations Impact This position helps ensure that clients receive consistent, high-quality financial solutions by supporting the day-to-day operation of critical technology platforms.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

The Director of Production Engineering & IT Support at beyondfinance plays a key role in shaping the company’s technical operations. Based in Chicago, IL with a hybrid work setup, this position guides both engineering solutions and IT support projects. Role overview This leadership role sets the direction for production engineering, focusing on stable operations and a reliable infrastructure. The Director works closely with teams across the company to identify ways to improve system reliability and performance. Key responsibilities Lead production engineering strategy and daily operations Oversee IT support initiatives to maintain smooth business functions Work with other departments to strengthen system reliability and performance Evaluate and implement new technologies that support business goals Collaboration This role requires regular interaction with cross-functional teams to ensure that engineering and IT support efforts align with company objectives. The Director is expected to foster teamwork and drive continuous improvement throughout the organization.

OpenGov stands at the forefront of AI and ERP solutions tailored specifically for local and state governments across the U.S. With over 2,000 municipal entities—including cities, counties, state agencies, and educational districts—entrusting their operations to the OpenGov Public Service Platform, we empower these organizations to enhance efficiency, embrace change, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are unified within the OpenGov ERP, enabling public sector organizations to prioritize effectively and maximize ROI with every decision made. Discover our mission to facilitate more effective and accountable governance and our vision for high-performance government in every community at OpenGov.com.Job Summary:As a pivotal member of our team, the Manager will operate under the guidance of a Professional Services Director or Senior Manager, leading a dynamic group of Implementation Analysts and/or Implementation Consultants. Your primary responsibility will be to ensure the timely and budget-conscious deployment of OpenGov solutions, achieving high levels of customer satisfaction. This role demands not only leadership and oversight but also a robust technical skill set, particularly in data preparation, workflow documentation, and product configuration. You will play a critical role in mentoring your team on technical problem-solving, maintaining quality implementation standards, and collaborating cross-functionally to enhance delivery efficiency.Responsibilities:Lead, coach, and mentor a team of Implementation Analysts and/or Implementation Consultants, cultivating a strong team culture, accountability, and ongoing professional development.Oversee the execution of high-quality customer implementations, guiding data requirements gathering, technical platform configuration, and administrator training.Assist team members in resolving technical issues pertaining to data formatting, system logic, and configuration workflows.Uphold consistency and quality in delivery by reinforcing implementation methodologies, process documentation, and technical standards.Provide hands-on support for complex projects, offering insights on data transformation strategies and workflow optimization.Gain an understanding of customer challenges and collaborate with cross-functional teams to simplify, enhance, and automate existing processes that will improve customer experiences.

We are looking for a talented and experienced IT Application Architect to join our dynamic team in Chicago. As an Application Architect, you will play a crucial role in designing and implementing innovative software solutions that meet our clients' needs. You will collaborate with cross-functional teams to ensure the successful delivery of high-quality applications.

Join our dynamic team at Artech Information Systems LLC as an Application Developer! In this role, you will collaborate with cross-functional teams to design, develop, test, and implement innovative applications that drive business growth. With your expertise in coding and software development, you will contribute to the entire development lifecycle and ensure the delivery of high-quality software solutions.

About Adyen Adyen is a leading financial technology platform, providing an integrated solution for payments, data, and financial products to renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses by offering a robust platform designed for ambitious growth. We foster an environment that promotes success through supportive culture and opportunities for personal and professional development. Our motivated teams tackle complex technical challenges and collaboratively deliver innovative and ethical solutions that accelerate our clients' growth. Role Overview: Product Support Engineer As a Product Support Engineer, you will play a critical role in assisting our merchants with technical troubleshooting. You will be part of a global support team that operates on a follow-the-sun model, ensuring our customers have continuous support. Your efforts will directly influence our merchants' ability to process payments and expand their businesses. You will collaborate with both technical and commercial teams while enhancing your understanding of payment systems to provide valuable insights to our clients and internal stakeholders. Key Responsibilities Serve as a primary resource for knowledge about the Adyen platform, APIs, web technologies, and best practices in industry-standard integrations. Manage merchant support cases from initiation to resolution. Act as an internal advocate for products, monitor product workflows, and relay merchant feedback to product and engineering teams. Work collaboratively with team members and cross-functional teams to enhance problem-solving and growth. Provide expert guidance, address complex inquiries, and ensure proper documentation of knowledge. Participate in projects that align with the strategic direction of the Support organization. Your Profile Strong technical acumen with hands-on experience in troubleshooting APIs. Familiarity with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP is advantageous. Understanding of platforms like Magento, SFCC, and Adobe Commerce is a plus. Direct experience in a customer support role working with merchants. Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.

About Us:Established over 15 years ago, DV Trading is a prominent proprietary trading firm headquartered in Chicago, with a workforce exceeding 350 talented individuals across North America and Europe. Since our spin-off from a major brokerage firm in 2016, we have rapidly expanded, leveraging our capital, innovative trading strategies, and robust risk management practices to provide liquidity in global financial markets and hedging solutions for commodity producers and users. Today, our affiliates encompass two broker-dealers, a cryptocurrency market-making entity, and an emerging investment adviser. Overview:As a Trade Support Engineer, you will collaborate closely with our Development, Trading, and IT teams to optimize trading operations and ensure their stability. Your role will focus on continuously enhancing our capacity to identify and resolve trading-related issues while delivering exceptional support to our traders. Additionally, you will lead strategic initiatives aimed at improving our trading operations and the supporting technology. Job Responsibilities:Oversee and manage trading platforms across diverse markets.Monitor and support Linux environments effectively.Engage in the trading industry with a primary focus on supporting traders and trading infrastructure.Collaborate with both technical and non-technical personnel to drive business initiatives.

AECOM is excited to announce an opening for the position of Construction Engineer II within our esteemed Transportation Department located in Chicago, IL.In this role, you will work under general supervision to perform a variety of routine engineering duties. Your expertise will enable you to evaluate, select, and implement standard engineering techniques and criteria to fulfill basic engineering and construction specifications.Key responsibilities include:Exercising sound professional judgment in the execution of your work.Conducting independent walk-downs and inspections of installed commodities to ensure adherence to specifications and design.Performing quantity surveys for accurate tracking and reporting.Providing technical guidance to drafters, technicians, and surveyors as needed.

Fastly’s edge cloud platform supports organizations like GitHub, Yelp, Paramount, and JetBlue by processing and protecting digital applications close to users. The company’s mission is to create a more trustworthy Internet through secure and reliable digital experiences. Team overview The Customer Support Engineering (CSE) team serves as the primary contact for Fastly customers using the edge cloud platform. This group manages support across Tier 1, 2, and 3, focusing on both technical expertise and empathy. The team also leads Mission Control Engineers (MCEs), who deliver proactive support through the Mission Control Program (MCP). MCP emphasizes observability, advocacy, and event management, aiming to shift from reactive troubleshooting to proactive, scalable support. Strategic customers benefit from reliable assistance and strong observability during their busiest periods. What you will do Lead a distributed support team: Manage engineers at all support tiers and dedicated MCEs. Mentor the group to adopt proactive ownership and ensure the Mission Control Program can scale for high-traffic events. Drive delivery and execution: Identify workflow bottlenecks, clear obstacles, and set realistic project timelines. Oversee project completion and manage runbooks and After-Action Report handoffs to Engineering and Product for MCP activities. Oversee strategic resource governance: Use a "Swarm" approach to resolve complex customer issues, involving internal experts when needed. Monitor the health of these swarms, audit cases for compliance, and apply prioritization frameworks such as MoSCoW, Eisenhower matrices, and the EADS model to assess program health. Location This position is available in Austin, TX; Birmingham, AL; Chicago, IL; Denver, CO; Des Moines, IA; Little Rock, AR; Milwaukee, WI; Minneapolis, MN; New Orleans, LA; or Oklahoma City, OK.