Commercial Relationship Manager

At Intercom, we're revolutionizing customer service through the power of AI. Our mission is to enable businesses to deliver exceptional customer experiences that truly resonate. Our premier AI agent, Fin, epitomizes this vision, providing businesses with around-the-clock, flawless customer support, and significantly enhancing customer interactions. Coupled with our Helpdesk, Fin forms the Intercom Customer Service Suite, offering AI-augmented assistance for complex queries requiring human touch.Founded in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Guided by our core principles, we continually strive to innovate, act with agility, and deliver unparalleled value to our clients.What’s the Opportunity?As a Commercial Relationship Manager, you will play a pivotal role in fostering growth within our current business landscape. Join us as we build a world-class sales organization, embarking on a thrilling journey ahead.At Intercom, we challenge the traditional sales approach. By placing our customers at the heart of our operations, we invite them to integrate Intercom into their core business strategies. We are committed to the growth and development of every team member, fostering an environment where internal promotion and creative contributions are valued. With our rapid expansion, you'll find abundant opportunities for advancement and ownership.Key ResponsibilitiesEstablish and nurture relationships with Intercom’s small business clientele, driving revenue growth and enhancing customer retention.Engage with existing customers to identify their business challenges and deliver tailored solutions leveraging our platform.Formulate strategic territory plans that highlight opportunities for upselling, cross-selling, and expanding into new business units while meeting business objectives.Acquire an in-depth understanding of customer businesses and goals, accurately forecasting sales pipelines.Collaborate with Marketing, Product, and Customer Success teams to relay customer insights that spur product innovation.Monitor and report on critical metrics related to customer growth, retention, and Intercom product utilization.Participate in team mentoring and development initiatives.

Role Overview 1000heads is seeking a Freelance Senior Relationship Manager based in Chicago, Illinois. This role focuses on managing and strengthening client relationships, drawing on significant experience to support client goals and satisfaction. What You Will Do Oversee and nurture client relationships, serving as a key point of contact. Apply proven strategies to support client success and long-term satisfaction. Collaborate with team members to ensure clients receive attentive, thoughtful service.

At Intercom, we are at the forefront of AI-powered customer service, dedicated to helping businesses create exceptional customer experiences.Our advanced AI agent, Fin, empowers organizations to provide seamless, round-the-clock customer support, transforming their customer interactions for the better. Coupled with our Helpdesk, Fin becomes part of the Intercom Customer Service Suite, delivering AI-enhanced support for intricate or high-touch queries requiring human intervention.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standard for customer service. We are propelled by our core values—pushing boundaries, building with speed and intensity, and delivering extraordinary value to our clients.What’s the opportunity?Intercom is revolutionizing how companies foster customer relationships by integrating AI into our platform. As businesses embrace AI capabilities, they seek trusted partners to navigate changes, demonstrate value, and ensure that AI adoption leads to tangible business outcomes.We are in search of a dynamic sales leader to build, scale, and enhance a team of Small Business Relationship Managers. This role is tailored for individuals who excel at nurturing early-career sales talent, instilling robust sales practices, and guiding teams through product evolution and market changes.In this pivotal role, you'll be instrumental in retaining and expanding our customer base while facilitating their transition along the AI journey—from traditional to pioneering.What will I be doing?Lead and develop an AI-savvy RM team:Recruit, onboard, and mentor Relationship Managers within the Small Business segment.Transform representatives into skilled consultative sellers who can confidently present AI-driven solutions.Cultivate a culture of curiosity, learning, and continuous improvement as our AI capabilities advance.Inspire a commitment to high standards of performance, accountability, and customer-centricity.Own the business and drive results:Take accountability for your team’s revenue, including renewals, expansions, and pipeline generation.Implement strong forecasting discipline, deal inspections, and operational excellence at scale.Maintain consistent CRM practices and adherence to sales processes.Balance immediate execution with long-term team development and overall business health.Facilitate modern, value-based, and technical sales:

Intercom supports nearly 30,000 companies in delivering customer service with advanced AI tools. Since 2011, its platform, including the AI agent Fin and the Intercom Helpdesk, has helped businesses address both routine and complex support needs. Role overview The Scale Relationship Manager works with Intercom’s existing business clients, focusing on growth and ongoing support. This position combines relationship management, strategic planning, and cross-team collaboration. Intercom emphasizes a customer-centered sales approach and encourages internal career development. What you will do Develop and maintain strong relationships with scaled business customers to support revenue growth and retention. Work directly with clients to understand their challenges and recommend solutions using Intercom’s platform. Create and execute territory plans to identify upsell, cross-sell, and expansion opportunities. Gain insight into client objectives and ensure sales forecasts remain accurate. Collaborate with Marketing, Product, and Customer Success teams to share customer feedback and contribute to product improvements. Monitor and report on customer growth, retention, and product usage metrics. Requirements Minimum 2 years of SaaS sales experience, with at least 1 year in a closing role. Strong communication and interpersonal skills. Experience managing and prioritizing multiple accounts. Analytical mindset with a focus on data-driven decisions. Ability to adapt in a rapidly changing environment. Location This role is based in Chicago, Illinois.

POSITION SUMMARY The Supplier Relationship Manager will spearhead the execution of Supplier Rescue Projects, defining the project scope and phases, assembling the project team, and regularly reporting progress and outcomes to senior management. This role is based onsite in Chicago, IL. JOB RESPONSIBILITIES Lead a cross-functional team to resolve supplier crises by identifying and addressing performance issues to minimize disruptions in the supply chain.Develop and implement a supplier recovery plan in collaboration with internal and external stakeholders, ensuring adherence to timelines, budgets, and quality standards.Enhance relationships, foster integration, improve communication, and mediate conflicts between supplier and Embraer teams, driving mutual success.Coordinate the KPO (PMO) and multi-disciplinary project teams to explore the best solutions to various challenges.Conduct regular evaluations of supplier performance and deliverables, track key performance indicators (KPIs), and initiate improvement initiatives as necessary.Prepare and present progress reports and ensure target achievements for management meetings, both internally at Embraer and with suppliers.Initiate and lead continuous improvement initiatives using Lean and P3E methodologies.Audit the management efficiency of suppliers and their sub-tier capabilities to ensure production flow and timely deliveries.Visit supplier sub-tiers as needed to assist in resolving issues.Collaborate with supplier and Embraer teams to investigate technical issues, identify appropriate solutions, and ensure quality throughout the delivery process.Monitor the production and delivery processes for raw materials, components, and spare parts based on supplier schedules, validating vendor capabilities to deliver quantities on time and to the agreed quality standards.Oversee material movements across manufacturing and inventory sequences.Audit materials and assess the quality of area services, including contract clauses and late deliveries.Provide regular comprehensive reports on observations, findings, and action plans agreed upon with suppliers, as well as on the implementation of these plans.

Lessen is a pioneering technology-driven provider of comprehensive property services that is redefining the management and delivery of commercial and residential real estate services on a large scale. Our innovative technology platform generates data-driven insights that reveal critical growth opportunities for the entire real estate ecosystem, which includes investors, property owners, managers, and service providers. We proudly maintain a network of over 30,000 vetted and qualified vendors (Lessen Affiliates) who cater to clients managing more than 1 million properties, efficiently processing over 3.5 million work orders annually across a diverse array of services. As a venture-backed, privately held company, Lessen, LLC operates out of offices located in Scottsdale and Chicago.As a Vendor Relationship Specialist, you will play a crucial role in fostering, developing, and enhancing productive relationships with our suppliers and vendors. This position operates under general supervision and focuses on building strong partnerships that drive success.*This position requires onsite attendance at our Chicago office on Tuesdays and Thursdays.

Lessen is revolutionizing the delivery and management of commercial and residential real estate services through a tech-enabled, end-to-end property service platform. Our innovative technology provides data-driven insights that reveal significant growth opportunities for the entire real estate ecosystem, including investors, property owners, managers, and service providers. With a robust network of over 30,000 qualified vendors (Lessen Affiliates), we serve clients managing more than 1 million properties and processing over 3.5 million work orders annually across a diverse range of services. As a venture-backed, privately held company, we operate from our offices in Scottsdale and Chicago.As a Vendor Relationship Representative, you will play a pivotal role in our Exteriors department by fostering, developing, and enhancing relationships with our suppliers and vendors. You will work under general supervision, ensuring effective collaboration and communication. This is a full-time, hybrid position requiring you to work in our Chicago office on Monday, Tuesday, and Thursday, with the flexibility to work remotely on Wednesday and Friday.

At Intercom, we are revolutionizing customer service with our cutting-edge AI technology, enabling businesses to provide unparalleled customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service solution available, ensuring that companies can offer continuous and flawless support, ultimately enhancing their customer interactions. By integrating Fin with our Helpdesk, we create the Intercom Customer Service Suite, a comprehensive solution designed to handle intricate queries that necessitate a human touch.Since our inception in 2011, Intercom has gained the trust of nearly 30,000 businesses worldwide, establishing a benchmark for customer service excellence. Our core values drive us to push limits, operate with urgency, and consistently deliver exceptional value to our clients.What’s the Opportunity?As a Mid-Market Relationship Manager, you will drive growth by transforming potential into expertise. You will manage a portfolio of dynamic customers, empowering them to leverage the full potential of Intercom. We are building a premier sales team that is fast-paced, ambitious, and fiercely dedicated to success.At Intercom, our approach to sales is unique. We don’t merely sell; we form partnerships. We encourage our customers to integrate Intercom as the core of their operations, starting with sales professionals who think expansively, act swiftly, and embody integrity in every interaction.We are committed to the professional development of every Relationship Manager. Growth is not just a concept here; it’s integral to how we promote, educate, and lead. In a fast-paced environment that rewards ownership, creativity, and ambition, you will have the opportunity to expand your influence and make a meaningful impact.What Will I Be Doing?Manage and expand a portfolio of Intercom’s mid-market clients; focusing on measurable revenue growth, customer retention, and long-term loyalty.Collaborate with executives to identify challenges, present AI-driven solutions, and connect Intercom’s platform to tangible business outcomes.Develop and implement territory strategies aimed at surpassing basic maintenance; focusing on upselling, cross-selling, and multi-unit growth through robust, data-supported plans.Work cross-functionally with Marketing, Product, and Customer Success teams to translate actual customer requirements into product innovation and go-to-market strategies.Analyze customer feedback to enhance the overall customer experience and ensure satisfaction.

Horizon3.ai, based in Chicago, specializes in cybersecurity and helps organizations identify and fix vulnerabilities before attackers can exploit them. The company’s platform offers autonomous penetration testing and ongoing security validation, giving IT and security teams a clear picture of their risks and priorities. Founded by industry practitioners, Horizon3.ai values agility, frequent iteration, and measurable results. Teams work closely together to address real customer challenges and see the direct results of their efforts. Role overview The Commercial Sales Manager leads the Commercial and SMB sales segment at Horizon3.ai. This position manages a team of sales professionals focused on commercial clients, with responsibility for building sales pipelines, improving conversion rates, and driving revenue growth. The role combines strategic planning with hands-on execution, including refining sales processes, developing new strategies, and supporting team performance in a transparent and fair way. The Commercial Sales Manager reports to the Director of Commercial Sales and collaborates closely with her data-driven approach. As Horizon3.ai continues to grow, this role will help the team adapt to shifting priorities and new challenges. The company seeks someone who enjoys the pace and ambiguity of a scaling organization and wants to help shape the future of the Commercial sales team. Key responsibilities Lead and develop the Commercial sales team, including Junior Account Executives and Commercial Account Executives. Oversee recruitment, onboarding, coaching, and daily management. Own pipeline and revenue targets for the Commercial and Small Business segment, guiding the team to meet or exceed goals. Create and refine sales strategies for small business customers, including campaign planning, outreach, and engagement programs. Location This position is based in Chicago, Illinois.

Join Skyline Construction: Building Better TogetherSkyline Construction, established in 1996, is a premier player in the commercial interior construction sector, with offices across Illinois, California, and Washington. As a 100% employee-owned company, we have been honored as one of Inc. Magazine’s Best Workplaces for the last five years. Our motto reflects our ethos: "building better together."Why Choose Us?Manage Your Own ProjectsAs a Project Manager, you will have the autonomy to sell, estimate, schedule, and oversee every phase of your construction projects. If you excel in an entrepreneurial atmosphere where your earning potential is linked to your project profitability, this position is ideal for you.Lead a Talented TeamYou will have the opportunity to build and mentor a dedicated team of Assistant Project Managers, Project Engineers, and Project Coordinators.Forge Industry RelationshipsEstablish your own business network while building connections with clients, architects, construction managers, brokers, property managers, and subcontractors. Represent our company at client presentations, networking events, and industry functions.Your RoleAs a Project Manager at Skyline, you will oversee complex commercial construction projects, leading a skilled team to transform client visions into reality. Your leadership and experience will be key in driving projects to completion safely and efficiently.Utilizing tools such as Procore, Bluebeam, and Microsoft platforms, our teams stay at the forefront of construction management. As a Project Manager, you will engage with professionals across all industry levels, especially clients.

Join REED Construction as a Project Manager in our Commercial Interiors division! In this role, you will oversee the entire project life cycle, ensuring seamless execution from inception to completion.Lead project life cycles, including subcontractor negotiations, buyout, project scheduling, material procurement, RFIs, pencil draws, change order management, and project closeout.Facilitate meetings with clients, architects, and project partners to provide updates, fostering teamwork and communication with the Superintendent to proactively address any on-site challenges.Develop precise and detailed conceptual budgets based on space plans, renderings, or scope notes.Act as the primary point of contact for project management staff, subcontractors, building owners and managers, engineers, architects, and other stakeholders.

Join REED Construction as a Senior Project Manager specializing in Commercial Interiors, where you will oversee the entire project life cycle from inception to completion. Your responsibilities will include negotiating with subcontractors, managing project schedules, procuring materials, handling RFIs, overseeing pencil draws, and coordinating change orders and project closeouts.In this role, you will conduct regular meetings with clients, architects, and other stakeholders to provide updates, ensuring effective communication and collaboration with the Superintendent to resolve on-site issues promptly and keep projects on schedule.Additionally, you will create detailed and accurate conceptual budgets based on space plans, renderings, and scope notes, serving as the primary point of contact for project management teams, subcontractors, building owners, managers, and architects.

Stripe is hiring a Sales Manager focused on Commercial New Business in Chicago. This position leads a sales team dedicated to expanding Stripe's presence with new commercial clients. Role overview The Sales Manager will guide the team in developing and executing sales strategies aimed at securing new business. Building and maintaining strong client relationships is a central part of this role. What you will do Lead and support the sales team in pursuing new commercial business opportunities Create and implement sales strategies tailored to the commercial sector Establish and nurture relationships with prospective clients Monitor team performance and ensure sales targets are met or exceeded

Join Gongio as a Commercial Sales Manager focused on driving business growth and expanding our market presence. In this pivotal role, you will lead a dynamic sales team, formulate strategic plans, and engage with potential clients to promote our innovative solutions. Your efforts will directly contribute to our mission of delivering exceptional value and performance in the industry.We are looking for a leader who thrives in a fast-paced environment, possesses strong organizational skills, and has a passion for sales excellence. If you are ready to take the next step in your career and make a significant impact, we want to hear from you!

Join Skyline Construction: Building Better TogetherSkyline Construction, a pioneer in commercial interior construction since 1996, invites you to be part of our innovative team. With offices across California, Washington, and Illinois, we pride ourselves on being a 100% employee-owned and award-winning General Contractor led by a visionary CEO. Our philosophy is simple: we are committed to 'building better together.'Why Choose Skyline?Develop Your Leadership SkillsAs an Assistant Project Manager, you will be empowered to lead your own small to medium-sized projects while collaborating with an experienced Project Manager on larger, complex projects. You will work alongside our Superintendents, managing a diverse portfolio of ongoing work, ensuring successful project delivery.Mentor and Lead Your TeamIn this role, you’ll not only gain invaluable insights from seasoned Project Managers and Superintendents but also step into a mentoring position for junior Project Engineers and interns. Your guidance will help cultivate a skilled and agile team of construction professionals.Cultivate Industry ConnectionsBuild and nurture relationships within the commercial construction sector, engaging not only with your talented colleagues at Skyline, but also with clients, architects, construction managers, brokers, property managers, and subcontractors.Your ResponsibilitiesAs an integral member of our team, you'll leverage your technical expertise to oversee smaller-scale projects while mentoring emerging Project Engineers. You will wear multiple hats, ensuring projects are executed safely and efficiently. Our teams utilize cutting-edge tools such as ProCore, Bluebeam, and Microsoft platforms to stay at the forefront of construction management, interacting with industry professionals and clients alike.

The Client Relationship Manager plays a pivotal role in overseeing new client accounts and collaborating closely with them to implement additional cost-saving programs. This energetic individual is essential to our team-oriented culture and must possess strong interpersonal skills, as effective communication with both clients and team members is vital. The Client Relationship Manager will work in tandem with the Sales team to manage accounts efficiently. We believe in the benefits of regular face-to-face collaboration. This role is based out of our Waltham, MA, Chicago, IL, or New London, CT office with expected travel of up to 4-5 times a year. Please note that we are unable to provide work sponsorship for this position. About Us: At Consolidated Concepts, we are revolutionizing cost reduction and profit optimization for multi-unit restaurants. Our mission is clear: to empower our clients by simplifying their supply chain and procurement processes. As part of the Buyers Edge Platform brand, we harness collective purchasing power to offer exclusive pricing on essential products and services. Our extensive services include a Digital Procurement Network, Fresh Solutions, Supply Chain Management, and innovative SaaS Solutions. We take pride in serving a diverse clientele, from emerging concept innovators to established national franchise giants. Your Contributions: Build and strengthen relationships with clients by understanding their business goals and delivering exceptional support as their primary point of contact at Consolidated Concepts. Conduct regular meetings and calls to keep clients updated on opportunities, concerns, and relevant information. Act as the client's advocate within Consolidated Concepts. Maintain organization for both the internal team and client needs. Proactively identify client needs and potential issues, providing recommendations and facilitating resolution actions. Spot potential upselling opportunities, including produce programs, supply chain consulting, and Master Distribution Agreement services. Coordinate and lead client-focused activities and initiatives.

Join our dynamic team at energy-by-5 as a Commercial Energy Advisor, where your innovative ideas will contribute to the evolution of energy management strategies for businesses. We are in search of motivated individuals who possess a creative mindset and a passion for helping companies effectively navigate the energy transition. Ideal candidates are self-driven entrepreneurs dedicated to providing exceptional energy consultancy to organizations grappling with various complex energy challenges, including fluctuating market prices, demand for reliability, and the imperative to achieve ambitious carbon reduction goals.This position is open to applicants residing in the following states: NY, PA, MA, NJ, MD, CT, DE, RI, IL, TX, OH, or NH. If you are located in CA, please refer to our California job posting.

Nexxen develops advertising technology that connects data-driven solutions for advertisers, agencies, publishers, and broadcasters. Its platforms include both demand-side and supply-side tools, unified by the Nexxen Data Platform. The company’s global team works to advance integrated advertising solutions, emphasizing a customer-focused mindset, curiosity, and collaborative problem-solving. Employee safety remains a priority at Nexxen. The company cautions applicants to avoid scams and will never request payment or promote roles involving questionable investments. Any suspicious outreach can be reported to infosec@nexxen.com for verification. Role overview The Director of Commercial Counsel joins Nexxen’s Legal & Compliance team in Chicago. This role blends legal knowledge with commercial strategy, supporting the company’s evolving AdTech business. The Director will advise Sales, Finance, and Business Development, working to close deals efficiently while safeguarding Nexxen’s interests. What you will do Guide Sales, Finance, and Business Development teams through the sales process Weigh risk and revenue, making margin trade-offs as needed Translate legal concepts into practical commercial approaches Help close deals quickly without compromising Nexxen’s position Requirements Deep understanding of the sales cycle and commercial priorities Ability to make quick, confident decisions in a business setting Proven experience turning legal advice into actionable business guidance Comfort working in a rapidly changing AdTech environment

As the Director of Commercial Sales at ServiceNow, you will spearhead our sales strategies, driving growth and expansion within our commercial market segment. Your leadership will inspire a team of sales professionals to achieve their targets and foster strong customer relationships. You will be responsible for developing and executing effective sales plans, analyzing market trends, and ensuring customer satisfaction.

Role OverviewWe are actively seeking dedicated commercial truck drivers holding a valid CDL license to participate in a long-term mapping and data collection initiative within the transportation sector. This position requires extensive travel along multi-state routes, including scheduled overnight layovers as part of a systematic rotation. Drivers will operate within a two-shift framework and perform essential field operations tasks related to sensor functionality, which encompasses routine cleaning and basic reset procedures. Strict adherence to DOT regulations and compliance with established rotation and shift schedules are imperative in this field operations role.