Implementation Strategist at FleetWorks | Chicago

At FleetWorks, we are at the forefront of developing innovative conversational AI technologies aimed at streamlining intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing agreements.We are in search of a Deployment Strategist who will serve as both the technical and creative cornerstone for our prospects and clients. This pivotal role connects our customers' operational challenges with effective solutions crafted on the FleetWorks platform. You will collaborate closely with the go-to-market (GTM) team to design, build, and showcase customized AI agents that highlight our value proposition, transforming potential leads into successful partnerships.This position is hands-on and impactful, necessitating a combination of business insight, technical inquisitiveness, and a results-driven approach. This role is based full-time in our Chicago office. Key ResponsibilitiesDefine Use Cases: Collaborate with the commercial team from pre-sales to upselling, gathering customer needs and translating them into clear, actionable AI agent solutions.Create Sales Materials: Develop and update internal sales enablement resources (e.g., presentations, ROI calculators, one-pagers) that assist the sales team in articulating the benefits of various AI solutions during the initial sales stages.Lead Proof of Concepts (POCs): Oversee the technical development and setup of custom AI agents and demo environments to verify the value of the FleetWorks platform for specific customer scenarios.Documentation and Organization: Help in chronicling successful deployment playbooks and maintaining a centralized repository of successful use case examples and configuration best practices.Facilitate Feedback Collection: Systematically collect, document, and communicate feedback from customers and the sales team from pilot programs to the Product and Engineering teams to guide future product developments.QualificationsTechnical Proficiency: A strong aptitude for new software and systems. You must be a quick learner who can swiftly understand the intricacies of AI setup, prompting, and technical execution.Analytical and Detail-Oriented: Exceptional organizational skills and keen attention to detail are crucial for managing and overseeing complex demo environments and deployment checklists.Collaborative Problem-Solver: Ability to work efficiently with cross-functional teams and customers to develop innovative solutions.

FleetWorks is at the forefront of creating advanced conversational AI technologies that streamline and automate intricate workflows for freight carriers and brokers. Our sales approach is strongly consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing any agreements.We are seeking a Deployment Strategist to serve as the technical and innovative backbone for both prospective and existing clients. In this pivotal role, you will act as a crucial liaison between our clients’ operational challenges and effective solutions developed on the FleetWorks platform. You will be integrated within the Go-To-Market (GTM) organization to design, develop, and showcase custom AI agents that validate our value proposition and convert leads into closed contracts and enduring partnerships.This position is a high-impact, hands-on role that necessitates a combination of business insight, technical enthusiasm, and a results-driven attitude. This position is based full-time in our Chicago office. Key ResponsibilitiesUse Case Definition: Collaborate closely with the commercial team from pre-sales through upselling to gather customer requirements, translating their business needs into concrete AI agent solutions.Sales Assets Development: Create and update internal sales enablement materials, such as presentations, ROI calculators, and use case summaries, for the sales team to effectively communicate the value of our AI solutions during early sales engagements.Lead Proof of Concepts (POCs): Take charge of the technical setup and configuration of custom AI agents and demonstration environments to affirm the FleetWorks platform’s value for specific customer applications.Documentation and Organization: Aid in documenting successful deployment strategies and maintaining a centralized repository of effective use case examples and configuration best practices.Feedback Loop Facilitation: Systematically collect, document, and communicate feedback from customers and sales teams from pilot programs to the Product and Engineering departments to guide future product enhancements.QualificationsTechnical Proficiency: High comfort level with new software and systems. You are a quick learner, adept at understanding the intricacies of AI configuration, prompting, and technical deployment.Attention to Detail & Problem-Solving Skills: Exceptional organizational skills and meticulous attention to detail are essential for managing complex demo environments and deployment checklists.Collaborative Team Player: Ability to work effectively within cross-functional teams and communicate technical concepts to non-technical stakeholders.

Each year, companies allocate over a trillion dollars to freight movement throughout the U.S., yet the system for connecting trucks with jobs remains inefficient and disjointed. FleetWorks is revolutionizing this.We are developing intelligent voice agents that streamline the chaotic freight booking process, transforming it into a modern, efficient marketplace. Our agents eliminate the need for countless phone calls, texts, and emails by connecting truckers eager to earn with loads requiring transport.We are expanding our engineering team in Chicago, a key hub for our clients and the epicenter of U.S. freight operations. In this position, you will be an integral part of our core engineering team, directly engaging with the environments where our product impacts real-world operations. You will create production features, design integrations within complex customer systems, and develop internal tools and platform components that facilitate efficient scaling of our deployments.If you are a proficient software engineer eager to engage directly with users, tackle ambiguous challenges in real-time, and witness your code powering live operations within days, this role offers a uniquely impactful opportunity.Discover our Series A funding details here!

Annually, businesses invest over a trillion dollars in freight transportation across the U.S., yet the process of connecting trucks with jobs remains slow, manual, and disjointed. FleetWorks is here to revolutionize that.We are developing cutting-edge voice agents that transform the disordered freight booking landscape into a streamlined, intelligent marketplace. Our agents eliminate the constant phone calls, texts, and emails, efficiently matching truckers eager to earn with loads that require transport.As a vital member of our customer success team, you will take full ownership of your responsibilities, nurturing our most essential relationships and shaping the customer success strategy from the ground up.

FleetWorks is at the forefront of developing innovative conversational AI solutions that streamline intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions before finalizing agreements.We are seeking a Deployment Analyst to serve as both the technical and creative cornerstone for our prospects and clients. You will act as the critical link between our customers' operational challenges and effective solutions built on the FleetWorks platform. Embedded within the Go-To-Market (GTM) organization, your role will involve designing, constructing, and showcasing custom AI agents that demonstrate our value proposition, facilitating the conversion of leads into successful deals and enduring partnerships.This role is dynamic and impactful, necessitating a unique combination of business insight, technical curiosity, and a results-driven approach. This position is based full-time in our Chicago office.

Join ixllearning as an Implementation Specialist, where you will play a pivotal role in the successful deployment of our innovative educational solutions. You will work closely with clients to ensure smooth implementation, providing training and support as needed to maximize their experience with our products.

Role Overview imc is hiring a Business Strategist in Chicago. This role focuses on shaping key strategic initiatives and supporting the company’s growth. The strategist will analyze market trends, spot new opportunities, and work with teams across the business to build practical plans that match company goals. What You Will Do Study market trends and deliver insights to inform business direction Identify and assess opportunities for growth and improvement Collaborate with cross-functional teams to design and implement strategies Contribute to decision-making by providing clear, actionable analysis What We Look For Strong analytical and problem-solving skills Proactive approach to work and new challenges Ability to communicate insights and recommendations clearly Interest in supporting a culture of ongoing improvement This position is based in Chicago, United States.

About the Role OneTrack is growing quickly, serving enterprise clients with advanced AI solutions for warehouse and logistics operations. The Senior Implementation Manager plays a key part in this expansion, ensuring that each new deployment delivers real value and that client expectations are met from start to finish. This position connects sales with operational success, helping OneTrack turn every contract into a measurable client outcome. What You Will Do Lead the full client implementation process, starting at contract signature and continuing through ongoing value delivery. Coordinate cross-functional teams across sales, engineering (hardware and software), and field service to support successful deployments. Oversee complex, multi-site rollouts involving both hardware and software integration. Drive operational changes within warehouse environments, adapting solutions for each client’s needs. Manage change at all organizational levels, from frontline staff to executive leadership. Remain accountable for project results well beyond initial go-live. Translate advanced AI technologies into practical improvements within physical operations. Location This position is based in Chicago, Illinois, United States.

About Akuna Capital:Akuna Capital stands at the forefront of trading innovation, emphasizing collaboration, advanced technology, data-driven solutions, and automation. Our primary focus is as an options market-maker, dedicated to offering competitive quotes for buying and selling. To achieve this, we engineer and implement our proprietary low-latency technologies, trading strategies, and mathematical models.Founded by visionary partners in Sydney, Akuna made its mark by establishing its first office in Chicago in 2011, strategically located in the epicenter of the derivatives and options market. Our global footprint has expanded to include additional offices in Sydney, Shanghai, London, and Singapore.Your Role as a Quantitative Strategist:We are seeking talented Quantitative Strategists to join our dynamic Quantitative Trading and Research team, a collective of mathematicians, statisticians, and technologists. The ideal candidate will significantly contribute to the development and refinement of our trading strategies by harnessing quantitative expertise and a profound understanding of financial markets. This role presents a unique opportunity to influence our trading decisions and overall performance directly. We are looking for individuals with robust programming skills, a creative approach to problem-solving, and an enthusiasm for the complexities of financial markets.

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

At FleetWorks, we are revolutionizing the freight transportation industry. Every year, companies invest over a trillion dollars in freight across the U.S., yet the process of matching trucks with jobs remains inefficient and outdated. Our mission is to modernize this system.We are developing intelligent voice agents designed to streamline the chaotic freight booking process into a sophisticated marketplace. Our technology facilitates seamless connections between truckers seeking loads and businesses needing their goods transported, eliminating the need for endless phone calls, texts, and emails.As we expand our engineering team in Chicago, the heart of U.S. freight operations, you will play a key role within our core engineering team. Your responsibilities will involve direct engagement with our product in real-world environments, where you'll design and implement production features, create integrations within complex customer systems, and enhance internal tooling and platform components crucial for efficient scaling of deployments.If you're a talented software engineer eager to engage with users, tackle complex challenges, and witness your code in action within days, this is an exceptional opportunity for you.Discover our Series A funding details!

humanagency seeks an AI Implementation Specialist to advance construction technology efforts in Chicago. This role centers on integrating advanced AI tools to make construction workflows more efficient and support better project outcomes. Key responsibilities Collaborate with multidisciplinary teams to introduce and apply AI technologies on active construction projects. Identify opportunities to improve processes and support more efficient project delivery through AI-driven solutions. Support the adoption of new technology aimed at enhancing project results and delivery methods. Location This position is based in Chicago.

Every year, companies invest over a trillion dollars in transporting freight across the U.S., yet the process for matching trucks with available jobs remains slow, manual, and fragmented. FleetWorks is revolutionizing this system.We are developing advanced voice agents that transform the chaotic freight booking experience into a streamlined, intelligent marketplace. Our agents eliminate the need for endless phone calls, texts, and emails, efficiently connecting truckers seeking to earn money with loads requiring transportation.As we expand our forward-deployed engineering team in Chicago, a crucial hub for our clients and the epicenter of U.S. freight operations, we seek a talented individual to embed directly into the environments where our product interacts with real users. You will collaborate closely with operators to gain firsthand insights into their workflows, translating that knowledge into robust integrations and production features.As our inaugural Forward-deployed Engineer at FleetWorks, you will own the end-to-end outcomes: diagnosing complex real-world challenges, designing technical solutions in the field, and ensuring our AI agents operate flawlessly during live deployments. If you thrive in ambiguous environments, enjoy direct customer interaction, and are eager to witness your code deliver immediate operational impact, this position offers a uniquely high-leverage opportunity.Learn more about our Series A funding here!

Join Coupa, a leader in community-driven AI and total spend management solutions, where we empower businesses of all sizes to enhance their operating margins. Our state-of-the-art Coupa AI leverages trillions of dollars in global spend data from a network of over 10 million buyers and suppliers, enabling organizations to make smarter and more profitable business decisions.Why Choose Coupa? Cutting-edge Technology: We harness the latest innovations to provide our clients with unparalleled efficiency and visibility in their spending. Team-oriented Environment: At Coupa, we foster a culture of collaboration, transparency, and a shared commitment to excellence. Global Influence: Work with us to make a significant, measurable impact on our clients and the broader business community.Discover more about our culture and employee experiences on our Life at Coupa blog.The Role of Senior Principal Global AI Strategist at Coupa:As the Global AI Strategist for Professional Services, you will lead the architectural advancement of our AI-driven services. This dual-impact leadership position requires you to define our global delivery organization’s approach to customers while transforming our internal delivery mechanisms.Your responsibilities include strategizing the integration of rapidly advancing Product Management AI capabilities into repeatable, high-value consulting frameworks. You will also design the organization of our specialized AI delivery teams (including FDEs, Agentic Architects, and Transformation Partners) to maximize customer impact. Internally, you will champion the use of AI to automate implementation processes, codify essential knowledge, and drastically reduce time-to-value for our global clientele.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

About LoopAt Loop, we are dedicated to unlocking profits trapped within the supply chain and reducing costs for consumers. We recognize that poor data and inefficient workflows create obstacles, limiting working capital and increasing expenses for all stakeholders in the supply chain.Our cutting-edge audit and pay platform utilizes domain-driven AI to navigate the complexities of supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage their costs effectively and drive profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart are proud to partner with Loop.Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and a host of top-tier angel investors. Our talented team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and established industry leaders like C.H. Robinson.About the RoleWe are seeking a skilled Implementation Manager to work collaboratively across Sales, Pre-Sales, Engineering, and Customer Success teams to ensure a seamless onboarding experience for our clients. The Implementation Manager will conduct thorough discovery to understand client needs, configure Loop’s system, and manage each implementation from initiation through post-launch support to guarantee that internal and external timelines are adhered to. This role includes partnering with operations and engineering to ensure that the final configured product meets client requirements and is well-supported for ongoing service. The Implementation Manager will provide client support for both in-person and virtual implementations, offering product and operational expertise to effectively tailor the client’s instance while recommending best practices that may involve change management.Key ResponsibilitiesOversee project management for solution scoping and implementations, including but not limited to:Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation. Work closely with the sales team to gain a comprehensive understanding of client needs and requirements.Conduct kick-off calls—both remote and occasionally on-site—to provide an overview of Loop’s solution.Develop and implement detailed implementation plans for each client, outlining timelines, milestones, and deliverables while coordinating with cross-functional teams to ensure timely completion of all aspects of the implementation.Collaborate with Loop’s technical architect to define use cases for Loop’s product and roadmap.Participate in weekly status meetings...

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This innovative approach recognizes the multidimensionality of humans and utilizes AI to ensure that every brand interaction feels natural, contextual, and relevant.This commitment to human-first innovation is what unites us and drives our mission forward. Our North Star is to connect people and brands to empower healthier, happier lives.Emerge to the Top of Your CareerAt MERGE, we aim to create an exceptional work environment where talented individuals can flourish. We encourage our team to think bigger and feel deeper, engaging both mind and heart to achieve their best work.In your role as an SEO Strategist, you will...Act as the primary architect for our clients' digital growth, balancing visionary planning with hands-on execution. You will take complete ownership of site health, translating complex data into actionable strategies while confidently navigating the dynamic landscape of search. This impactful, client-facing position requires a keen ability to forecast performance as well as present findings effectively. If you are a lifelong learner who thrives on staying ahead of the algorithm and transforming technical insights into engaging narratives, you will thrive here.Your Responsibilities Include:Developing and executing comprehensive SEO strategies to boost organic website traffic and enhance search engine rankings.Conducting keyword research to identify high-potential target keywords, optimizing website content accordingly.Performing on-page optimization, including meta tag optimization, URL structuring, keyword placement, and content enhancement to improve website visibility.Optimizing website architecture, internal linking, and navigation to enhance user experience and search engine crawlability.Monitoring and analyzing website performance with SEO tools and analytics platforms to uncover areas for improvement and track key performance indicators (KPIs).Conducting competitor analysis to identify opportunities and design strategies to surpass competitors in organic search rankings.

Join a Transformative OrganizationAt Palantir, we create cutting-edge software that empowers organizations to make data-driven decisions and optimize operations. Our innovative platforms enable partners to develop life-saving medications, anticipate supply chain challenges, find missing persons, and much more.Our MissionThe Deployment Strategist role is fundamentally about translating data into actionable insights in real-world scenarios. Our clients approach us with the conviction that enhancing their data utilization is crucial for ensuring troop safety, producing top-tier products, crafting effective healthcare strategies, and providing secure assistance to refugees. As a Deployment Strategist, you will convert these convictions into tangible outcomes.Your RoleIn this position, you will collaborate with a dynamic team of Engineers, Product Designers, and fellow Deployment Strategists to tackle some of the most pressing challenges facing our world today. Your objective is to integrate disparate ideas into a cohesive understanding of the key issues at hand, interpret data, identify product needs, recognize user motivations, and uncover potential impacts.Your immersion in our clients' complex workflows will be essential. You will partner closely with customer teams, delve into their data, and navigate the product landscape to facilitate scaling efforts. Some Deployment Strategists may also engage with internal Palantir teams on various challenges. This role demands a curious and analytical mindset, a keen intuition for product development, and a profound understanding of user needs to empower our clients to enhance their decision-making capabilities.

Join Coupa Software as an AI Business Transformation & Design Strategist, where you will play a vital role in driving innovative solutions that leverage artificial intelligence to enhance business processes. You will collaborate with cross-functional teams to design and implement transformational strategies that elevate our clients’ operational efficiency and effectiveness.

Role Overview Stripe is hiring a MaaS User Oversight Risk Strategist. This role focuses on identifying, assessing, and managing risks that come with Stripe’s Mobility-as-a-Service (MaaS) products. The work helps shape risk management approaches and supports a reliable, compliant user experience. Location Positions are open in Chicago, US-Remote, Seattle, New York City, and San Francisco.