Technical Account Manager at Forward Networks | Chicago

At Forward Networks, we are revolutionizing the management and security of the world's most intricate networks. Established in 2013 by a team of four Stanford Ph.D.s, we developed the industry’s inaugural network digital twin — a mathematically precise model that provides IT teams with unparalleled visibility, verification, and agility across every prominent…

About HappyRobotHappyRobot is pioneering an AI-native operating system tailored for the real economy, seamlessly integrating intelligence with actionable outcomes. Our innovative platform combines real-time insights, specialized AI agents, and an orchestrating intelligence to empower enterprises in managing intricate, mission-critical operations autonomously.We focus on optimizing supply chain and industrial-scale operations where agility, resilience, and continuous enhancement are paramount—liberating human resources to concentrate on strategic, creative, and high-value tasks.To delve deeper into our vision, check out our Manifesto. HappyRobot has successfully raised $62 million to date, including a significant $44 million Series B funding round in September 2025, backed by esteemed investors like Y Combinator (YC), Andreessen Horowitz (a16z), and Base10. They share our vision to revolutionize enterprise operations, and we're dedicated to using this investment to build a world-class team of innovators, problem solvers, and passionate developers. If this resonates with you, you belong at HappyRobot.About the RoleWe are seeking a highly skilled Forward Deployed Engineer who excels in both technical development and effective communication with diverse stakeholders.As a versatile engineer, you will thrive in a dynamic role that merges customer engineering with technical development. You will collaborate closely with our customers from onboarding to ongoing utilization of HappyRobot's AI platform, ensuring they extract maximum value from our solutions.At HappyRobot, we embrace a non-hierarchical team structure—operating as a collective of builders. We execute, innovate, and take ownership, genuinely caring about our customers' success.Technical ProfileProficient in Full-Stack development: React, TypeScript, Node.js.Deep expertise in Python with practical experience.Hands-on experience in developing AI/ML applications.Adept at managing APIs and integrating various third-party systems.Experience in LLM prompting and tuning for voices and transcription, with a focus on iterative improvement for use cases.Ability to create new features or develop entire MVPs.

We are seeking a skilled Technical Accounting and Reporting Manager to join our dynamic team at Harvey. In this pivotal role, you will oversee technical accounting practices and ensure compliance with financial reporting standards. You will play a crucial part in developing and implementing accounting policies, as well as preparing insightful analyses to guide decision-making.The ideal candidate will possess a strong understanding of GAAP, experience in financial reporting, and exceptional analytical skills. This position offers a unique opportunity to influence the financial direction of our organization.

Join Ayr Global IT Solutions Inc. as a Technical Account Manager, where you will play a crucial role in ensuring our clients receive unparalleled support and expertise. You will engage with clients to understand their technical needs, troubleshoot issues, and provide tailored solutions that drive satisfaction and success.In this dynamic position, you will also collaborate with internal teams to enhance service delivery and foster strong relationships with stakeholders. Your contributions will be key to our mission of maintaining our status as a leader in the IT solutions industry.

As a Technical Account Manager at Braze, you will play a pivotal role in ensuring the success of our clients by providing exceptional technical support and strategic guidance. You will collaborate closely with cross-functional teams to drive customer satisfaction and retention while helping clients maximize the value of our innovative customer engagement solutions.

About CoinflowCoinflow is revolutionizing the payments landscape from our headquarters in Chicago. We are at the forefront of enabling merchants and marketplaces to seamlessly accept a wide range of payment methods across over 170 countries, ensuring instant settlements, AI-powered fraud protection, and blockchain-based proof-of-delivery.With support from prominent investors such as Pantera Capital, CMT Digital, Coinbase Ventures, Jump Capital, and Reciprocal Ventures, Coinflow successfully completed a $25M Series A funding round aimed at accelerating our efforts to transform cross-border payments.Since our seed funding in 2024, we've experienced an impressive 23x revenue growth, achieving a multi-billion-dollar annual transaction volume run rate!We are in search of a Forward Deployed Engineer (FDE)—a unique position melding software engineering expertise with customer-facing problem-solving skills.In this dynamic role, you will take your technical acumen beyond the office, collaborating directly with customer engineering teams to design and implement integrations, troubleshoot issues in real-time, and ensure successful deployments. Your contributions will extend beyond coding for Coinflow’s core product; you will leverage your technical skills, systems understanding, and product insight to empower our customers in utilizing our platform effectively.This position is ideal for engineers who enjoy building while also seeking to expand their influence: engaging more with customers, shaping solutions, and tackling significant technical challenges in live environments.Solution Design & DeploymentCollaborate closely with customer engineering teams to design, prototype, and implement integrationsDevelop proof-of-concepts and code snippets to facilitate quicker adoptionProvide guidance on tradeoffs, system design, and best practices for scaling payment infrastructureCustomer Onboarding & Go-LiveLead technical onboarding from contract signing to production launchTroubleshoot live integration issues across APIs, SDKs, and payment workflowsEnsure that all deployments are smooth, stable, and optimized for future growthOptimization & ExpansionExamine transaction and integration data to pinpoint bottlenecks and opportunities for improvement

As a Forward Deployed Engineer at talentpluto, you will play a pivotal role in designing and implementing innovative solutions tailored to our clients' unique needs. Your expertise will help bridge the gap between engineering and operations, ensuring that our cutting-edge products deliver exceptional results.Join our dynamic team in Chicago, where you will collaborate closely with cross-functional teams to deploy advanced technologies that drive business success. This position offers a fantastic opportunity for growth and the chance to make a significant impact in a fast-paced environment.

Role overview nexxen is hiring an Account Manager in Chicago. This role centers on client engagement and relationship management. The focus is on building strong partnerships with customers, supporting their satisfaction, and contributing to business growth. Key responsibilities Develop and maintain relationships with clients Support customer satisfaction through regular communication Help drive business growth by identifying opportunities within accounts Location This position is based in Chicago.

IMC is on the lookout for skilled Network Engineers who are enthusiastic about designing and maintaining state-of-the-art, high-speed networks. In this role, you will collaborate closely with traders, developers, quantitative analysts, and performance engineers to architect, deploy, and uphold the critical infrastructure that supports our trading operations. Key Responsibilities: Architect, execute, and maintain the North American network infrastructure, focusing on low-latency networking, unicast and multicast routing, BGP, PIM-SM, performance optimization, gap analysis, and automation. Utilize existing tools to monitor and assess network health, while also proposing and developing next-gen monitoring solutions. Drive continuous improvements within the network environment by participating in automation initiatives (e.g., Bash, Python, Ansible, AWX). Ensure meticulous documentation of IMC’s network architecture, configurations, and operational protocols. Engage with external vendors, exchanges, and service providers to assess technological solutions, deploy new services, and resolve issues.

Teamshares is seeking an experienced leader to serve as the President of our Network Company in the Greater Chicago area. This role will involve overseeing operational strategies, driving business growth, and ensuring the overall success of our network operations. The ideal candidate will possess a strong background in business management, strategic planning, and team leadership.

Join the dynamic team at Adyen as an Account Manager, where you will play a pivotal role in nurturing client relationships and driving business success. You will be responsible for managing a diverse portfolio of clients, ensuring their needs are met with the highest level of service and support. Your expertise in payment solutions will help clients optimize their operations and grow their businesses.

As a pivotal member of our Outside Account Management team at DoorDash, you will collaborate with restaurant partners to foster their growth and success on our platform. Our mission is to empower merchants throughout their journey, ensuring a rewarding experience while unlocking significant growth opportunities. We engage closely with merchants to comprehend their aspirations, resolve operational challenges, and propose tailored growth strategies that align with their business objectives, all while balancing a thoughtful partnership with commercial success.About the RoleIn the capacity of Manager, Outside Account Management, you will take charge of the performance, development, and execution of a regional team of Strategic Partner Managers. Your focus will be on nurturing and retaining DoorDash's most valuable local merchant relationships. You will play a critical role in defining our partnerships with merchants in your region—driving sustainable growth, enhancing merchant satisfaction, and ensuring that our teams consistently meet regional and company-wide goals.This role demands a balance between people leadership and strategic problem-solving. You will mentor and develop top-performing account managers, establish robust operational rhythms, and work cross-functionally to unveil new growth opportunities for both merchants and the DoorDash marketplace. As a vital part of the Local Team, you will contribute to building DoorDash's competitive edge by acquiring and expanding relationships with the finest merchants in each city while upholding high standards for execution and relationship quality.Collaboration will be key as you work closely with regional and central partners across Merchant Operations, Product, Marketing, Analytics, and Sales to transform strategy into actionable results, introduce new products to the market, and continually enhance the merchant experience. This position reports to a Senior Manager in the regional Outside Account Management organization.The role requires travel within your region approximately 2-4 times per quarter to support your team and merchant partners, with additional flexibility to work remotely or from a DoorDash office. Occasional travel may be necessary for in-person collaboration during training sessions, offsite meetings, team-building activities, and other essential business engagements.

About Akuna Capital:Akuna Capital is a forward-thinking trading firm that emphasizes teamwork, advanced technology, data-driven solutions, and automation. As a premier options market-maker, we are dedicated to delivering competitive quotes for buying and selling. Our success hinges on the design and implementation of our proprietary low-latency technologies, trading strategies, and mathematical models.Founded by our partners in Sydney, Akuna opened its first office in Chicago in 2011, strategically located in the heart of the derivatives market. Today, we proudly operate additional offices in Sydney, Shanghai, London, and Singapore.Your Role as a Network Engineer III:We are on the lookout for a skilled Network Engineer III to join our dynamic IT Infrastructure team at Akuna. The ideal candidate will possess a robust background in low-latency IP networking and will be pivotal in maintaining and enhancing our global trading infrastructure. This position demands both technical expertise and independent decision-making, as you will often be the primary network resource during critical hours, ensuring the stability and efficiency of our trading systems. Self-motivation, excellent multitasking abilities, and comfort working in a high-speed electronic trading environment are essential. Candidates should hold an active CCNP certification and aspire to achieve CCIE certification in the future.

The Trade Desk seeks a Principal Technical Account Manager to join teams in Chicago or New York. This position focuses on guiding clients through the technical side of the platform and supporting their advertising campaign success. Key responsibilities Lead technical discussions with clients, ensuring they maximize value from The Trade Desk platform. Advise on advertising strategies and troubleshoot complex technical issues as they appear. Deliver solutions tailored to each client’s needs and objectives. Collaborate with internal teams to enhance client engagement and the overall platform experience. Develop and sustain long-term client relationships, building a strong understanding of their goals in digital advertising. Provide insights and recommendations to support client growth and ongoing success. Location This role is based in either Chicago or New York.

Senior Network Engineer Maven Securities is a premier proprietary trading firm specializing in the allocation of internal capital across discretionary, systematic, and market-making strategies. We pride ourselves on our team of expert traders, engineers, and technologists, all working together to enhance our status as a leading liquidity provider for globally listed derivatives. By leveraging cutting-edge execution and pricing technologies, we strive to redefine and improve the operational landscape of financial markets. The Maven Infrastructure team comprises diverse and innovative technologists dedicated to continuously enhancing the performance, resilience, scalability, visibility, and supportability of our computing systems. As a Senior Network Engineer on our Infrastructure team, you will gain in-depth knowledge of the data flows within Maven's trading systems. Your role will involve constructing robust network infrastructure and collaborating closely with developers, traders, and fellow infrastructure engineers to optimize system performance. Your main focus will be on enhancing our US network and datacenter infrastructure while also collaborating with our global team to maintain a strong worldwide network. Key Responsibilities: Design, configure, and maintain our global network infrastructure while collaborating across teams to optimize low-latency trading applications. Build, support, and troubleshoot a high-performance hybrid wireless and wired network environment. Utilize an automated, data-driven approach to diagnose and resolve complex network infrastructure issues such as micro-bursting, jitter, and queuing. Proactively identify enhancements to existing configurations, technologies, and procedures to boost performance. Lead and manage global network initiatives from requirements gathering through design review, implementation, deployment, and documentation. Contribute to documenting network processes, systems, and configurations. Collaborate with systems teams to build and manage datacenter infrastructure effectively. Maintain network security infrastructure to ensure perimeter protection and appropriate separation of internal environments.

Join Arista Networks as an Account Manager, where you will play a crucial role in managing customer relationships and driving business growth. You will leverage your expertise to deliver exceptional service and solutions tailored to meet client needs.

WHAT YOU’LL DOViant Technology is in search of an accomplished and proactive Technical Account Manager who will act as a strategic post-sales advisor for our priority clients. This pivotal role exists at the crossroads of technology, measurement, and client strategy, collaborating closely with Sales Engineering, Account Management, and product teams to enhance client relationships, elevate technical proficiency, and boost the adoption of Viant’s cutting-edge measurement and data solutions. You will be instrumental in scaling strategic accounts post-sale, translating intricate technical and measurement capabilities into tangible business benefits, and assisting clients in fully appreciating the long-term impact of Viant’s platform.We are looking for an individual who excels as a trusted advisor, enjoys shaping solution strategies, and can influence outcomes across both internal and external stakeholders. The ideal candidate will possess a unique blend of outstanding project management and client service skills, along with a solid understanding of the advertising technology landscape. Familiarity with client service best practices and end-to-end solutions delivery is essential.THE DAY-TO-DAYAct as a strategic technical thought leader throughout the post-sale lifecycle, collaborating with Account Management to drive adoption, broaden use cases, and retain and upsell key accounts.Serve as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions with overarching business objectives.Partner closely with Sales Engineering to ensure seamless continuity of solution strategy from pre-sale handoff through execution and optimization.Work in tandem with Sales, Business Intelligence, and Operations teams to surmount complex challenges and deliver impactful solutions for strategic accounts.Lead client measurement strategies across Viant Advanced Reporting and third-party measurement solutions to enhance insight quality, performance understanding, and ROI.Scope and deliver custom reporting solutions that facilitate advanced analysis, executive-level storytelling, and long-term measurement evolution.Create training materials and documentation to elevate internal Sales and Account teams and enhance post-sale execution.Utilize Google BigQuery SQL to investigate data discrepancies, validate data integrity, and extract actionable insights that guide optimization and decision-making.

Who is Trace3? Trace3 is a premier Transformative IT Authority, dedicated to delivering innovative technology solutions and consulting services tailored to our clients' needs. With a team of top-tier engineers and a focus on dynamic innovation, we help IT executives and their organizations gain a competitive edge through our methodology: Integrate, Automate, Innovate.At Trace3, we foster a culture that combines the entrepreneurial spirit of a startup with the scalability of an established business. Here, our employees can advance their careers and enjoy the journey!Headquartered in Irvine, California, we have over 1,200 talented individuals spread across the United States. Our significant office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, and San Francisco.Are you ready to explore the endless possibilities technology offers? Join our team!Street-Smart - Thriving in Dynamic TimesWe are adaptable and resilient in a rapidly changing environment. Our commitment to continuous innovation drives constructive change while keeping our sights on the big picture. We exercise sound business judgment, enabling us to make high-quality decisions efficiently and cost-effectively. Creativity is at our core, empowering us to uncover positive solutions amidst challenges.Juice - The “Stuff” it takes to be a Needle MoverWe are results-oriented and make things happen. Leadership is not confined to titles; we empower others with a proactive attitude. We visualize our goals, mapping out each checkpoint on our path to success and imagining the ultimate destination.Teamwork - Humble, Hungry and SmartWe are humble team players who recognize the impact of our roles on the company’s mission. We treat everyone with respect, acknowledge our mistakes, celebrate others' successes, and practice transparency. We strive to be positive leaders who provide support during challenges, valuing each individual's uniqueness.

CGS Federal is on the lookout for a seasoned Senior Lead Network Engineer to become an integral part of our dynamic team. This role is centered around evaluating, enhancing, and maintaining a large-scale network infrastructure project, which includes both wired and wireless elements along with associated hardware and software. The primary objectives entail assessing the current fragmented network setup and designing a cohesive infrastructure that meets all wireless, wired, and software requirements. As part of this project, you will also provide consultation on the necessary hardware and software to effectively support this comprehensive infrastructure, as well as the testing, vulnerability assessments, and quality assurance processes needed for implementation.Your collaboration will involve interfacing with state and local government personnel, internal stakeholders, subject matter experts, and vendors providing development services. At CGS, we pride ourselves on bringing together motivated, skilled, and innovative individuals to tackle the most pressing challenges faced by the government using cutting-edge technology. We encourage candidates who are enthusiastic about contributing to government innovation, value collaboration, and can proactively anticipate the needs of others. Our work environment is designed to support our employees and foster professional growth through numerous learning opportunities.

Rewards Network is searching for a Corporate Recruiter to join the team in Chicago, IL. This role centers on finding professionals who align with the company’s culture and values. Working side by side with hiring managers, the recruiter plays a key part in supporting business growth by bringing in new talent across multiple teams. Key responsibilities Source and attract candidates for open positions using various methods Engage with potential hires and guide them through each stage of the interview process Collaborate with managers to understand hiring needs and define clear job requirements Maintain a positive candidate experience that reflects Rewards Network’s values Location This position is based in Chicago, IL.