Support Analyst at Acumen Solutions | Cleveland

Join Acumen Solutions as a Support Analyst, where you will play a pivotal role in helping our clients navigate their technical challenges. As an entry-level position, this role is perfect for recent graduates or those looking to launch their careers in technology support. You will be involved in troubleshooting issues, providing solutions, and ensuring customer satisfaction.

Join Acumen Solutions as a Software Developer, where you will play a pivotal role in designing, developing, and maintaining software solutions that drive our clients' success. This is an exciting opportunity for recent graduates or those with some professional experience to work on innovative projects in a collaborative environment.

Join our team as a Mule ESB Software Developer and play a key role in developing and implementing robust integration solutions. You will work closely with our clients to understand their requirements and provide high-quality software solutions using MuleSoft technology.As an integral part of our development team, you will have opportunities to innovate, collaborate, and grow your skills in a supportive environment.

Role Overview Advizex is seeking a Solution Architect in Cleveland, OH. This role focuses on designing solutions that meet client requirements and support business goals. The position involves working closely with teams across the organization to ensure projects deliver strong results and meet customer expectations. What You Will Do Design solutions tailored to client needs Work with cross-functional teams throughout project delivery Support customer satisfaction by ensuring quality outcomes Location This position is based in Cleveland, OH.

Join our dynamic team at 360itprofessionals as an Oracle Communications MetaSolv Solutions Analyst. In this role, you will leverage your expertise in Oracle Communications solutions to drive the successful implementation and optimization of our communication systems. You will work closely with clients to understand their needs, provide solutions, and ensure seamless integration of MetaSolv solutions.

Join Acumen Solutions as a Data Integration and Middleware Developer where you will play a crucial role in enhancing our data integration strategies and middleware solutions. We are looking for an enthusiastic individual who is eager to leverage their technical skills to improve our systems and processes.

Join Acumen Solutions as a Technical Lead / Project Manager, where you will spearhead innovative projects that drive our success. In this pivotal role, you will leverage your technical expertise and managerial skills to lead cross-functional teams in delivering exceptional value to our clients. Your ability to balance technical depth with project management will be critical in ensuring timely delivery and high-quality outcomes.

Universal Energy Solutions is hiring Customer Service Representatives in Cleveland, OH. This position plays a key role in supporting customers throughout the Greater Cleveland area. The team values strong communication and a commitment to service, aiming to make every customer interaction positive and productive. Customer Service Representatives act as the main point of contact for clients, helping answer questions, resolve concerns, and share information about energy products and services. The work supports Universal Energy Solutions’ mission to deliver sustainable energy solutions and maintain high standards for customer satisfaction. Key Responsibilities Respond to customer inquiries, providing information about products, services, and billing in a sales-oriented setting. Keep accurate records of customer interactions and transactions. Work with other teams to resolve customer issues efficiently. Stay current on product offerings, services, and industry updates. Follow company policies and procedures at all times. What this role offers This role focuses on building strong relationships with customers and supporting Universal Energy Solutions’ reputation for quality service. Success in this position comes from clear communication, attention to detail, and a genuine interest in helping others.

Join the dynamic team at Above and Beyond Therapy as a Board Certified Behavior Analyst (BCBA). We prioritize exceptional care and foster an environment where employees can dream big and enjoy their work. Our mission is for you to find joy in your role!At Above and Beyond Therapy, we are committed to the professional development and overall well-being of our staff. We aim to cultivate a collaborative, inclusive environment that inspires excitement in our daily work. You will feel part of a unique culture where our supportive back-office team allows BCBAs to concentrate on their passion, minimizing administrative burdens.We proudly serve families through center-based, home-based, and school-based services across several states: Georgia, Indiana, Nebraska, North Carolina, Oklahoma, Utah, Virginia, and Maryland.We offer both full-time and part-time BCBA positions, with sign-on and relocation bonuses available!Compensation can go up to $95,000 annually, paid bi-weekly! (Dependent on state) At Above and Beyond Therapy, we believe BCBAs should receive:· Essential back-office support to ensure quality care without burnout· Leadership prioritizing the well-being of clients and staff· A positive, friendly workplace atmosphere· Mentorship and training to enhance skills· A strong emphasis on collaboration and growth

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are passionate about making an impact in sales and customer service. Join us in a stimulating and rewarding work environment that encourages personal and professional growth.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within high-traffic national retail settings. Your role will involve direct engagement with customers and retail partners to address account, billing, device, and service inquiries—often in fast-paced and high-volume environments. To excel in this position, you will need strong communication skills, emotional resilience, and the ability to remain calm, accurate, and professional under pressure. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain composure and professionalism in high-volume retail settings, ensuring service quality even during peak periods. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, managing in-store support for escalated situations.Engage proactively with store leadership to resolve customer concerns, enhancing partnership alignment and delivering a top-notch customer experience.Work Environment & SchedulingThis role requires standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexibility to work evenings, weekends, and holidays based on business needs is essential.Comfort in busy, customer-facing environments with frequent interactions and problem-solving demands is necessary.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real time.Thoroughly document all interactions.Comply with company policies, compliance requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Implement and maintain approved merchandising plans for mobile devices and signage.Ensure inventory accuracy and availability.

Join Northstar Staffing Solutions as a Software Engineer I, where you will embark on an exciting journey into the world of software development. This entry-level position offers a fantastic opportunity to build your skills and contribute to innovative projects in a dynamic team environment.

Department OverviewJoin our dynamic team of Technicians who provide exceptional TV and Smart Home solutions to millions of satisfied customers. As a Field Technician, you will receive comprehensive training to enhance the customer experience while educating homeowners on the limitless possibilities of Smart Home technology. You are the vital link in our organization, and your efforts ensure that we deliver top-notch service. Our commitment to excellence has been recognized: in 2023, DISH secured the J.D. Power award for the sixth consecutive year for Overall Customer Satisfaction.Key ResponsibilitiesWhat We Offer:Guaranteed promotion after 6 months with a $1.00 per hour increase!Performance-based incentives with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years!Paid training, paid time off, and paid holidaysFour-day work week with opportunities for overtimeComprehensive Medical, Dental, Vision, and Life Insurance options, along with a Health Savings AccountEnjoy free DISH TV programming valued at $114.99/month at your home, plus exclusive discounts on Sling TV and Boost Infinite phone plans401(K) plan with company matching and an Employee Stock Purchase Program (ESPP)Tuition reimbursementDISH-provided van, tools, and uniformsOur greatest asset is the opportunity for advancement, with over 400 current technician leaders starting in similar roles. If you possess determination and resilience, you will ascend rapidly at DISH! Performance-based promotions include a guaranteed 5% pay raise at level 2 and 10% at levels 3 and 4. Your Role:As a Field Technician, you will represent DISH in customers' homes daily. Your role is essential in simplifying their lives while providing expert consultations on Smart Home installations.

Join Acumen Solutions as a Development Team People Manager and lead our talented team in Cleveland. In this pivotal role, you will be responsible for fostering a collaborative environment, driving team performance, and ensuring the successful execution of development projects. Your leadership will be crucial in mentoring team members, streamlining processes, and enhancing team dynamics.

Artech Information Systems LLC is seeking a dedicated and knowledgeable Desktop Support Technician to join our team in Cleveland, Ohio. This full-time role is perfect for individuals who are passionate about technology and enjoy solving user issues. As a Desktop Support Technician, you will be responsible for providing exceptional technical support to our clients, ensuring their hardware and software systems are functioning optimally.

Join our dynamic team at dstaff as a Senior Oracle Business Analyst. In this pivotal role, you will utilize your expertise in Oracle systems to analyze business processes and recommend solutions that enhance efficiency and effectiveness. Your insights will drive strategic decisions and contribute to our ongoing success.

Join our dynamic team at Northstar Staffing Solutions Inc. as a Business Analyst III within the Information Systems Division. In this pivotal role, you will leverage your analytical skills to drive business efficiency and enhance decision-making processes. You will collaborate with cross-functional teams to gather requirements, analyze data, and implement solutions that align with our strategic objectives.

We are seeking a dedicated and skilled Desktop Support Specialist to join our dynamic team at Artech Information Systems LLC. In this role, you will be responsible for providing technical support and assistance to our clients and employees, ensuring seamless operation of computer systems and software applications. Your expertise will play a crucial role in maintaining high levels of customer satisfaction and operational efficiency.

Universal Energy Solutions is a premier provider in the energy sector, dedicated to delivering innovative solutions to our clients. We are currently on the lookout for a motivated and passionate Entry Level Account Manager to become a valuable member of our dynamic team in Cleveland, OH. In this integral role, you will cultivate and sustain robust relationships with our existing client accounts, ensuring their needs are expertly addressed while providing top-tier service. You will also play a crucial role in driving the growth of Universal Energy Solutions by identifying upselling and cross-selling opportunities and collaborating effectively with internal teams. If you are eager to launch your career in account management and possess a strong customer-focused mentality, we invite you to apply and join us in our mission to redefine energy solutions.

As a Field Franchise Partner Consultant at Crumbl, you will play a pivotal role in driving the success of our Franchise Partners. Your responsibilities will include offering expert advice on profitability, marketing strategies, and operational excellence to ensure their success.This position is based exclusively in Ohio, specifically targeting candidates in the Greater Cleveland and Toledo areas. You will collaborate closely with Crumbl stores and Franchise owners primarily in Northern Ohio and Michigan, requiring travel across the Great Lakes region.

Join the esteemed law firm of Marshall Dennehey as a dedicated Office Assistant in our Cleveland, OH office. This full-time position offers an opportunity to support our legal team and contribute to the firm's success.Key Responsibilities:Develop and maintain both electronic and paper legal files.Efficiently locate and file documents in their designated locations.Assist with mailroom and copy center operations, performing all relevant functions.Manage the ordering and inventory of office supplies.Ensure conference rooms are well-stocked and maintained.Conduct scanning and data entry into our internal database.Download electronic files from various platforms for client and case management.Operate office phone systems and other equipment as required.Perform additional duties as assigned to support the team.