Customer Service Representative (US)

Join Wing, a pioneering company on a mission to revolutionize the future of work! We are seeking a dynamic Remote Customer Service Representative to provide exceptional support and foster customer relationships. In this role, you will manage customer inquiries through various channels, resolve issues with efficiency, and ensure satisfaction in each interaction. You’ll play a vital part in our goal to build world-class teams for businesses around the globe. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we want to hear from you!

This position is based at our vibrant location at 1397 West Mound St, Columbus, OH 43223.About PLS:At PLS, which stands for People – Location – Service, we believe in providing our customers with better financial service options. As a premier retail provider of financial services, we prioritize our customers, ensuring they receive the utmost care and attention from our dedicated team. Established in 1997, PLS operates over 200 financial service centers across 12 states, offering convenient and transparent financial products that meet everyday needs. Our commitment to excellence is reflected in the growth and trust we have garnered over the years, led by our Co-Presidents, Bob and Dan Wolfberg.Position Overview:As a Customer Service Representative (CSR), you will be the friendly face of PLS, responsible for delivering exceptional customer service. Your role will involve educating customers about our diverse range of financial products and services, ensuring compliance with all policies and regulations, and maintaining our quality standards.

Join our dynamic team as a Customer Service Representative (CSR) where you will play a vital role in providing exceptional service to our members. You will be the first point of contact for inquiries and support, ensuring that every interaction is positive and informative. Your ability to communicate effectively and empathetically will be crucial in assisting our members with their needs.

Join our team as a Customer Service Specialist at PLS, where you will be the vital link between our customers and our diverse financial services. Your role will involve providing exceptional service, educating clients about our products, and ensuring compliance with all regulations. As the face of PLS, you will contribute to a welcoming environment while maintaining high operational standards.

Why This Role MattersJoin Matic as a Senior Customer Service Representative and become the primary voice for our customers! Your mission will be to deliver exceptional service that keeps our clients satisfied and loyal. Engaging directly with customers via phone, you will answer inquiries, resolve issues, and ensure their continued partnership with Matic.Key Responsibilities:Frontline Support: Deliver expert assistance and guidance to our customers primarily through phone communication, as well as via email and text.Retention Efforts: Identify customers at risk of cancellation and leverage your problem-solving skills to retain their business.Value Communication: Clearly convey the Matic value proposition to remind customers why they chose our services.Upselling: Proactively suggest additional insurance products that enhance customer coverage and value.Achievement of Goals: Meet and exceed team objectives related to productivity, quality, customer satisfaction, and policy retention.Our Expectations for an Inbound CSR:Save Attempt Every Time: Make a save attempt on every cancellation request.One Call Resolution: Strive to resolve customer issues before concluding the call.Customer Holds: Communicate with customers when they are placed on hold and provide timely updates.Customer Advocacy: Champion our customers in every interaction. Be proactive in addressing concerns and take ownership when necessary.Professionalism: Maintain a calm, professional, and empathetic demeanor. Represent Matic as you would expect to be represented.Pursuit of Excellence: Continually seek ways to improve service quality.

Join Our Team as a Customer Service Representative!At Matic, we believe in the power of exceptional customer service. As our Customer Service Representative, you will play a crucial role in being the voice of our company. Your primary responsibility will be ensuring customer satisfaction through outstanding service, answering inquiries, resolving issues, and fostering long-term relationships with our clients.Key Responsibilities:Frontline Support: Deliver exceptional service and support to our customers via phone, email, and text.Retention Strategies: Identify customers at risk of leaving and utilize your problem-solving skills to retain them.Value Communication: Clearly convey the Matic value proposition to reinforce customer loyalty.Upselling Opportunities: Suggest additional insurance products to enhance customer coverage and satisfaction.Achieve Team Goals: Meet or exceed team objectives related to productivity, quality, and customer satisfaction metrics.What We Expect from You:Save Attempt Every Time: Make every effort to retain customers who express cancellation requests.One Call Resolution: Strive to resolve issues within a single interaction.Customer Engagement: Keep customers informed during hold times and provide updates regularly.Customer Advocacy: Take ownership of customer issues and advocate for their needs.Professionalism: Maintain a calm, professional demeanor while empathetically addressing customer concerns.Continuous Improvement: Seek opportunities for personal and team growth on a daily basis.

Domino's Pizza in Columbus is looking for a Customer Service Representative to join the team. This role is the first point of contact for guests, taking care of questions, orders, and making sure everyone leaves happy. Key responsibilities Welcome customers both in person and over the phone Answer questions about the menu and current promotions Take accurate orders and handle payments Address customer concerns with a professional approach Work with team members to keep service efficient What we look for Friendly, outgoing personality Comfortable interacting with customers face-to-face and by phone Enjoys being part of a team Willing to stay active during busy periods

About Integrated Specialty CoveragesIntegrated Specialty Coverages, LLC (ISC) is a pioneering technology and data-driven commercial Managing General Agent (MGA) and insurance wholesaler that is reshaping the insurance landscape.Supported by a leading private equity firm, Onex Partners, and directed by a visionary management team, ISC is merging the realms of insurance and technology to form a formidable Insurtech leader. As a top online distributor of insurance products across diverse industries and for 'Main Street USA', we are seeking talented individuals to join us in our quest for exponential growth. Our goal is to become the preferred source for brokers and agents seeking insurance solutions. To achieve this, we are assembling a digitally savvy team that understands the critical intersection of user experience, data, and AI/ML, optimizing our engagement with customers and partners.Job SummaryThe Customer Service Representative plays a vital role in supporting underwriters, agents, customers, and internal teams across both commercial and personal lines of insurance. This position guarantees outstanding service, precise processing, and effective communication while upholding a comprehensive understanding of carrier guidelines and internal protocols.Ideal candidates for this role will be based in the Columbus, OH area and will work remotely, with occasional short-distance travel required.Position ResponsibilitiesAssist new business and renewal underwriters, agents, customers, and internal personnel across commercial and personal lines.Address agent inquiries via phone, email, and other communications, providing insights and information on commercial lines products.Deliver exceptional customer service while managing the daily servicing of new and renewal business.Offer clerical support, quoting assistance, and perform other administrative tasks as necessary.Accurately and efficiently manage incoming and outgoing correspondence.Maintain a thorough understanding of carrier coverage forms, automation systems, eligibility requirements, and program specifics.Comply with customer service standards detailed in procedural manuals, process documents, and leadership directives.Document all relevant activities within the Agency Management System.Perform additional duties as assigned.

Join our dynamic team at Collabera as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will engage with customers to address inquiries, resolve issues, and ensure a positive experience. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!

Please ensure you whitelist the domains "lever.co" and "hire.lever.co" to receive our communications.Disclaimer: This job description is intended as a general overview. Specific tasks and tools will be elaborated upon during the final interview. Ensure your application aligns with your qualifications and location. We value candidates who can excel in this role!*Applicants must be located in the US.Sales Development Representative (Remote)At Wing, we are revolutionizing the future of work for businesses globally! Our mission is to be the premier partner for organizations seeking to build exceptional teams and streamline their operations.We are actively seeking a passionate and driven Sales Development Representative to join our team immediately!Key Responsibilities:1. Identify and engage potential and existing customers through multiple channels to develop a robust sales pipeline.2. Cultivate relationships with prospects to assess their needs and align them with our product offerings.3. Schedule and coordinate sales demos and meetings effectively.4. Organize and maintain a CRM system or contact database.5. Collaborate with internal teams to ensure lead generation aligns with the overarching sales strategy.6. Establish sales targets to boost revenue and report on sales performance metrics.7. Design, distribute, and analyze customer surveys, compiling insights into actionable reports.8. Perform administrative tasks as necessary.9. Serve as the first point of contact for customer inquiries and complaints.10. Undertake additional tasks as needed.Qualifications:• Bachelor's degree or relevant certification.• At least 1 year of sales experience with a proven track record of achieving sales targets and nurturing customer relationships.• Exceptional English communication skills, both written and verbal (minimum C1 level).• Proficient in phone, email, and instant messaging communications.• Strong organizational and time-management abilities.• Excellent interpersonal skills.• Tech-savvy with familiarity in current tools, including CRM systems, cloud services, and VoIP technologies.• Proficient with word processing software and spreadsheets (e.g., MS Office).• Familiar with online scheduling tools (e.g., Google Calendar).• Proactive, confident, and detail-oriented with a focus on achieving results.

Join our dynamic team as a Provider Service Representative where you will play a pivotal role in enhancing our healthcare services. In this position, you will be responsible for delivering exceptional support to healthcare providers, resolving inquiries, and ensuring a seamless experience for our clients. Your communication skills and customer-centric approach will be vital in fostering strong relationships within the healthcare community.

Join our dynamic team as a Bilingual Customer Service Representative, where your language skills will be valued and utilized! We are looking for enthusiastic individuals who possess a passion for helping others and providing top-tier customer service. In this role, you will communicate with customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities include:Engaging with customers through various channels to provide assistance and support.Utilizing your bilingual skills to effectively communicate with a diverse customer base.Maintaining accurate records of customer interactions and transactions.Collaborating with team members to enhance service delivery.

Join the dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will deliver exceptional service to our customers, ensuring their orders are processed efficiently and accurately. You will be the first point of contact for our loyal customers, answering their inquiries and resolving any issues they may have. If you are passionate about providing top-notch customer service and enjoy a fast-paced environment, we want to hear from you!

Join our team as a Customer Service Representative at Domino's Pizza! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will be the face of our brand, assisting customers with their orders, addressing inquiries, and ensuring a delightful experience from start to finish.

Domino's Pizza, Inc. is looking for a Customer Service Representative in Columbus. This position focuses on interacting directly with customers, whether in person or over the phone. The representative answers questions, takes orders, and works to ensure each guest has a positive experience. As the main point of contact, this role helps shape every visit and call. Key responsibilities Respond to customer inquiries both in person and by phone Take accurate orders and confirm all details with customers Help create a smooth, friendly experience for every guest Maintain Domino's service standards during each interaction Requirements Interest in food service and customer care Clear and effective communication skills Reliable and positive attitude For those who enjoy making someone's day a little better, Domino's welcomes the chance to connect.

Domino's Pizza in Columbus is hiring a Customer Service Representative. This position centers on direct interaction with customers, both in person and over the phone. A positive attitude and clear communication are essential for success in this role. What you will do Greet and assist customers in a welcoming, professional way Take and process orders with attention to accuracy and speed Share details about menu options and current promotions Address questions or concerns, working to resolve them quickly What helps you succeed Strong communication skills A friendly, approachable manner Ability to stay organized while managing multiple tasks This role plays an important part in creating a positive experience for every Domino's customer in Columbus.

About the Role Domino's Pizza, Inc. in Columbus is looking for a Customer Service Representative. This position serves as the main point of contact for customers, handling orders, answering questions, and resolving concerns. Every interaction shapes the customer’s experience, whether over the phone or in person. What You Will Do Greet customers and answer their questions about menu items and promotions Take orders accurately by phone or in person Address customer concerns and help resolve issues promptly Work with team members to ensure orders are prepared correctly What We Look For Clear communication and a friendly attitude Ability to stay organized during busy periods Focus on customer satisfaction

Domino's Pizza in Columbus seeks a Customer Service Representative to help create a welcoming experience for every guest. This role involves greeting customers, answering questions, and assisting with orders both in person and over the phone. Key Responsibilities Accurately take customer orders and process them efficiently Respond to inquiries with a positive, helpful attitude Work alongside team members to support operations during busy times Uphold Domino's service standards throughout each shift What Sets You Up for Success Clear, friendly communication skills Comfort interacting with customers in person and on the phone Ability to remain organized and focused when things get busy

About the Role Alpha Insight Inc is hiring a Customer Service Representative in Columbus. This position serves as the first point of contact for customers, handling questions, resolving concerns, and supporting a positive experience with every interaction. What You Will Do Respond to customer inquiries by phone, email, or chat Resolve issues efficiently and professionally Maintain a high standard of customer satisfaction Communicate clearly and document interactions as needed Who We’re Looking For Strong communication and problem-solving skills Enthusiastic and customer-focused attitude Ready to make a positive impact in each interaction Comfortable working in a busy setting

Join our dynamic team at R&R Business Consultants Inc., a leading Promotional Marketing firm dedicated to enhancing Advertising, Customer Service, and Sales for some of the most esteemed brands in the nation. Partnering with top Fortune 100 and 500 companies, we focus on elevating their market presence.As our company continues to expand rapidly, we are eager to welcome new Customer Service Representatives who are ready to embark on an entry-level journey with a clear pathway to MANAGEMENT roles. This is a unique opportunity to grow with us!We have urgent openings and are looking to fill these positions IMMEDIATELY! Please note that only local candidates will be considered.About Us:- Expert Marketing & Advertising solutions for renowned clients- Comprehensive Public Relations services- Strong focus on Leadership and Account Management- Unmatched Customer Service and CommunicationsWhat We Offer:- Competitive compensation, paid training, and attractive bonuses- Rapid advancement opportunities based on performance for top achievers- A vibrant, young, and fast-paced working atmosphere- Exciting travel opportunities – both domestic and international!