Paving the Path to InnovationAt Path Robotics, we are at the forefront of embodied intelligence, developing AI-powered systems that enable robots to learn, adapt, and operate seamlessly in real-world environments. Our goal is to bridge the skilled labor gap and revolutionize various industries through advanced technology. We combine perception, reasoning, and control to create robust, risk-aware AI solutions that continually evolve through real-world application.We tackle significant challenges daily, and our team of intelligent, humble, and driven individuals collaborates to make the seemingly impossible a reality.We are seeking a skilled Customer Success Manager with a strong background in the defense sector. This role is crucial for ensuring a smooth implementation of Path's products while establishing a foundation for future account expansion. You will represent the voice of our customers to promote cross-functional collaboration, ensuring they derive maximum value from our offerings.

Join a cutting-edge health care organization committed to making a significant impact in the lives of individuals and families. At Entyre Care, we're a dynamic, fast-growing startup focused on excellence in the Structured Family Care (SFC) Community. We leverage innovative technology to enhance homecare services, and we're looking for passionate, motivated individuals to join our team.Position Overview:We are on the lookout for a meticulous and organized Customer Success Specialist to oversee daily administrative operations within our customer success framework. In this critical role, you will ensure our customers receive exceptional service by maintaining precise records, optimizing workflows, and providing essential support to our internal teams with valuable data and insights. Your commitment to operational excellence will play a vital role in delivering an outstanding customer experience.Key Responsibilities:Customer Data Management: Keep customer information up-to-date in our CRM system, ensuring data integrity for internal stakeholders.Process Coordination: Manage customer onboarding, renewals, and follow-ups to ensure timely and efficient service delivery.Reporting & Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to guide team strategies and decision-making.Documentation & Resources: Develop and maintain comprehensive documentation for customer success workflows, FAQs, and support resources.Task Prioritization: Handle customer requests, escalations, and follow-ups, ensuring swift resolution by routing issues to the appropriate teams.Administrative Support: Assist in organizing team activities, including scheduling meetings, preparing agendas, and tracking systems.Process Improvement: Identify areas for improvement within customer success operations and propose effective solutions to enhance workflows.Cross-Functional Collaboration: Collaborate with sales, support, and product teams to ensure seamless communication and alignment of administrative processes.

Join Our TeamAt Arrive Logistics, we are a premier transportation and technology firm in North America, poised for substantial growth year after year. Our achievements are a reflection of our exceptional team and the exciting initiatives we are pursuing together. We prioritize providing our employees with a rewarding work experience and have cultivated an award-winning culture that fosters personal and professional growth in a lively, casual, and collaborative setting. Now is the perfect time to join us—read on to discover more and submit your application!Ideal CandidateWe are looking for a Client Success Associate who is eager to master the fundamentals of Operational Excellence. In this role, you will manage the daily operations for both existing and new client accounts acquired by our sales team. Your responsibilities will include load building, scheduling appointments, tracking shipments while delivering timely updates to stakeholders, and ensuring successful load completion. You will work diligently to hone these skills and expand your responsibilities as you continue to develop your expertise within Client Success. We seek a detail-oriented, process-driven individual who is passionate about customer satisfaction, efficient, proactive, and capable of executing operational tasks independently while also collaborating across different departments.

Join our dynamic team as a Technical Program Manager where you will spearhead initiatives within the public sector, ensuring the successful execution of complex projects. This role demands a strategic thinker who can navigate the intricacies of government programs while fostering collaboration across various stakeholders.Your experience in project management, particularly with a PMP certification, will be invaluable as you drive projects to completion, mitigate risks, and enhance operational efficiencies. We are looking for a candidate who thrives in a fast-paced environment and has a passion for public service.

HeartFlow, Inc. is at the forefront of medical technology, pioneering innovations that enhance the diagnosis and management of coronary artery disease— the leading cause of mortality globally. Our flagship solution, the HeartFlow FFRCT Analysis, utilizes advanced AI algorithms to deliver a non-invasive cardiac test. This test generates a detailed, color-coded 3D model of a patient’s coronary arteries, illustrating how blockages affect blood flow to the heart. As the first AI-powered integrated heart care solution across the CCTA pathway, HeartFlow empowers healthcare professionals to accurately identify stenoses (RoadMap™ Analysis), evaluate coronary blood flow (FFRCT Analysis), and analyze coronary atherosclerosis (Plaque Analysis). Join us as we expand our innovative product pipeline and contribute to the evolution of precision heart care.As a publicly traded company (HTFL) recognized internationally for our commitment to healthcare innovation, we are endorsed by medical societies worldwide and are accessible for use in the US, UK, Europe, Japan, and Canada, having positively impacted over 500,000 patients globally.The Implementation Manager is a pivotal member of our Customer Success team, responsible for leading the integration of HeartFlow’s technology into customer accounts. This role serves as the technical support conduit, ensuring prompt resolution of field issues and driving customer satisfaction and loyalty.Key Responsibilities:Spearhead the implementation process for integrating HeartFlow’s innovative technology into new customer accounts.Oversee implementation projects for novel products or features, collaborating closely with the commercial team and customers.Deliver comprehensive training for end-users and the commercial team on HeartFlow products and CT data requirements, aligning with detailed training plans.Provide clinically relevant and technical insights in response to inquiries regarding the utilization of HeartFlow technologies.Document and manage customer feedback, training sessions, complaints, and resolutions within HeartFlow’s Customer Relationship Management system, contributing to the enhancement of our knowledge base for customer issues.Proactively ensure accurate implementation processes and maintain communication with stakeholders.

Join the CapTech Team:Collaborate with clients on team-oriented projects to implement solutions throughout the entire Software Development Lifecycle, utilizing Agile methodologies along with the latest technology languages and frameworks.Oversee the technical scope and manage client expectations effectively.Technical Solutions Delivery:Lead the technical implementation of custom development, integrations, and data migrations for Salesforce Public Sector Solutions.Craft innovative solutions utilizing Salesforce Public Sector capabilities such as case management, licensing & permitting, grants management, and digital services.Provide architectural oversight and practical guidance for implementations using OmniStudio components (FlexCards, OmniScripts, Integration Procedures, DataRaptors/Data Mappers).Design and evaluate integrations with external systems commonly utilized in State and Local government, including financial systems, eligibility engines, document management, and identity providers.Facilitate release management, environment strategy, and DevOps processes in alignment with public sector change control requirements.Thought Leadership and Professional Growth:Develop a personalized professional development plan.Exhibit technical leadership in Salesforce Public Sector architecture and emerging Salesforce capabilities.Contribute to internal architecture standards, accelerators, and reusable assets specifically designed for government clients.Gain diverse experience with a wide array of clients and industry verticals.Mentor architects and developers, promoting growth through communities of practice, architecture reviews, and knowledge sharing.Engage in technical pre-sales and scoping support for state and local government clients.

Role OverviewAs a pivotal member of our leadership team at Matic, we are in search of a dynamic Customer Service Manager. This individual will oversee a team of customer service representatives and licensed agents, focusing on enhancing operational efficiencies, improving customer retention, and enriching the overall customer experience. You will play a crucial role in shaping policies, procedures, and training initiatives that drive our customer service excellence. Key ResponsibilitiesMentor and cultivate a high-performing team of customer service representatives or licensed agents (P&C or Personal Lines license).Provide ongoing coaching, support, and training to ensure the success of each team member.Meet and exceed departmental objectives on a weekly, monthly, and quarterly basis.Enforce adherence to established processes and procedures among team members.Analyze processes to identify opportunities for improvement and present recommendations to leadership.Manage workforce efficiency to achieve service level benchmarks.Continuously audit processes to identify areas for enhancement.Effectively implement change through a structured change management framework.Address customer escalations with professionalism and efficiency.Collaborate across departments by providing valuable feedback to Sales, Learning and Development, Quality Assurance, Workforce Management, Agency Operations, and Talent Acquisition. QualificationsBachelor's degree is preferred.A minimum of 3 years of experience in a customer service leadership role within a call center environment.At least 3 years of experience in insurance sales, service, or underwriting, with progressively increasing responsibilities preferred.Preferred P&C or Personal Lines licensing.Strong analytical abilities to interpret data and drive impactful changes within the team.Excellent communication skills for effective internal and external interactions.Proven ability to prioritize tasks and thrive under pressure.Detail-oriented, persistent, and patient in approach.This position is based in Columbus, Ohio (100% On-Site), requiring daily attendance at our local office; remote work is not an option.

Axon Enterprise, Inc. is looking for a Software Technical Account Manager II to join the team in Columbus, Ohio. This role centers on supporting clients as they implement and use Axon's software products. Regular travel is a key part of the job, with frequent visits to customer sites to provide hands-on assistance and ensure a positive experience with Axon's solutions. Key Responsibilities Visit customers at various locations to help them maximize the value of Axon's software. Offer technical guidance, respond to questions, and troubleshoot issues as they come up. Work closely with clients to understand their objectives and adapt support to their specific workflows. Serve as a link between customers and Axon's internal teams, helping to facilitate clear communication and effective problem-solving. Travel Requirement This position involves regular travel to client sites. Expect to spend a significant amount of time meeting with customers in person.

About the Role Public Storage is hiring a Self Storage Customer Service Manager in Columbus, Ohio. This position leads a team focused on delivering strong customer experiences and manages daily operations at the storage facility. What You Will Do Supervise and support staff to maintain high service standards Oversee day-to-day facility operations Foster a welcoming environment where customers feel valued

Join our dynamic team at R&R Business Consultants Inc., a leading Promotional Marketing firm dedicated to enhancing Advertising, Customer Service, and Sales for some of the most esteemed brands in the nation. Partnering with top Fortune 100 and 500 companies, we focus on elevating their market presence.As our company continues to expand rapidly, we are eager to welcome new Customer Service Representatives who are ready to embark on an entry-level journey with a clear pathway to MANAGEMENT roles. This is a unique opportunity to grow with us!We have urgent openings and are looking to fill these positions IMMEDIATELY! Please note that only local candidates will be considered.About Us:- Expert Marketing & Advertising solutions for renowned clients- Comprehensive Public Relations services- Strong focus on Leadership and Account Management- Unmatched Customer Service and CommunicationsWhat We Offer:- Competitive compensation, paid training, and attractive bonuses- Rapid advancement opportunities based on performance for top achievers- A vibrant, young, and fast-paced working atmosphere- Exciting travel opportunities – both domestic and international!

Join our team at Public Storage as a Self Storage Manager, where you will lead our customer service efforts in ensuring a seamless and positive experience for all our clients. You will be responsible for overseeing daily operations, managing rental agreements, and maintaining the facility to high standards.As a Self Storage Manager, you will engage with customers, helping them find the perfect storage solution to meet their needs. Your expertise in customer service will be vital as you handle inquiries, resolve issues, and ensure customer satisfaction.

About impact.com:impact.com stands at the forefront of the commerce partnership marketing landscape, revolutionizing how businesses expand by facilitating the discovery, management, and scaling of partnerships throughout the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to achieve performance-driven growth through authentic connections. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate all partner types into a singular platform. As consumers increasingly turn to trusted recommendations, impact.com ensures that brands appear in the most impactful moments. Currently, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, utilize impact.com to manage more than 225,000 partnerships that yield measurable business success.Your Role at impact.com:As the Technical Services Manager, you will spearhead a high-performing team dedicated to supporting clients throughout the complete technical lifecycle, from integration to post-launch optimization and ongoing support. This role demands a hands-on approach, requiring extensive technical knowledge, exceptional people leadership, operational excellence, a commitment to client service, and a strong proactive mindset.You will collaborate closely with Onboarding, Client Success, Product, Engineering, and various cross-functional teams to ensure efficient resolution of technical issues, effective management of escalations, and the identification and implementation of system improvements. You will establish the technical and operational standards for your team while actively engaging in complex client issues, critical integrations, and high-impact initiatives that enhance reliability, scalability, and overall client satisfaction.

What We Offer: At Wade Trim, we provide a competitive salary and a comprehensive benefits package that includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, a 401(k) plan, performance bonuses, and participation in our employee stock program. Our Employee Resource Groups and Programs, such as the Young Professionals Group, Women at Wade Trim, and initiatives focused on Diversity, Equity, and Inclusion, offer enriching experiences for all employees. We also promote professional growth through programs like Leadership Development, Rotation, Mentorship, Sustainability, and Wellness.Position Overview:Wade Trim is on the lookout for a dynamic Survey Manager to spearhead our Advanced Mapping & Geospatial operations across multiple states. This pivotal role involves overseeing a dedicated team of over 10 surveying professionals engaged in delivering high-quality LiDAR, UAV, 3D scanning, and traditional surveying services, primarily targeting clients in the energy sector and leveraging the latest in geospatial technology innovations.The perfect candidate will possess a robust foundation in technical surveying, complemented by exceptional leadership skills and a fervent interest in advancing digital twin technology, drone operations, and point cloud data extraction techniques. We understand that outstanding candidates may excel in specific areas while seeking growth in others. If you have a strong background in surveying leadership and are enthusiastic about technological advancements, we invite you to apply and join our team.

Location Columbus, GA or Atlanta, GA preferred. Open to remote candidates. Role Overview The Onboarding Specialist at Togetherwork helps new SMB customers get started smoothly and confidently. This role focuses on guiding customers through the early stages, ensuring they see value quickly and are set up for long-term success. As part of the Professional Services & Onboarding team, this position works closely with Product, Customer Success, Support, PMO, and Performance Insights teams to deliver a consistent onboarding experience. The work sets the stage for strong customer relationships and ongoing engagement. What You Will Do Customer Onboarding & Adoption Lead structured onboarding sessions that follow established frameworks, timelines, and defined scopes. Guide customers through setup, configuration, and orientation to ensure they are ready to use the platform fully. Provide training and resources tailored to each customer’s needs and experience level. Spot potential risks during onboarding, escalate concerns when needed, and help resolve issues to keep projects on track. Delivery Execution & Coordination Track onboarding progress against milestones, timelines, and key success criteria. Keep thorough documentation, customer notes, and delivery records throughout each engagement. Work with other teams to ensure a smooth handoff to Customer Success or Support when onboarding wraps up. Follow PMO governance, delivery standards, and Performance Insights reporting methods. Continuous Improvement & Enablement Help document and improve onboarding processes and best practices. Participate in feedback loops to refine onboarding quality and efficiency. Support the rollout of new tools, methods, and operational standards as they are introduced. AI-Enabled & Data-Driven Approaches Use approved AI tools and automation to improve onboarding efficiency, quality, and consistency. Rely on data, dashboards, and AI-driven insights to monitor onboarding health, identify risks early, and guide next steps. Continue building AI skills and apply AI-enabled practices in daily work.

Join our dynamic team at Collabera as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will engage with customers to address inquiries, resolve issues, and ensure a positive experience. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!

Join Wing, a pioneering company on a mission to revolutionize the future of work! We are seeking a dynamic Remote Customer Service Representative to provide exceptional support and foster customer relationships. In this role, you will manage customer inquiries through various channels, resolve issues with efficiency, and ensure satisfaction in each interaction. You’ll play a vital part in our goal to build world-class teams for businesses around the globe. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we want to hear from you!

This position is based at our vibrant location at 1397 West Mound St, Columbus, OH 43223.About PLS:At PLS, which stands for People – Location – Service, we believe in providing our customers with better financial service options. As a premier retail provider of financial services, we prioritize our customers, ensuring they receive the utmost care and attention from our dedicated team. Established in 1997, PLS operates over 200 financial service centers across 12 states, offering convenient and transparent financial products that meet everyday needs. Our commitment to excellence is reflected in the growth and trust we have garnered over the years, led by our Co-Presidents, Bob and Dan Wolfberg.Position Overview:As a Customer Service Representative (CSR), you will be the friendly face of PLS, responsible for delivering exceptional customer service. Your role will involve educating customers about our diverse range of financial products and services, ensuring compliance with all policies and regulations, and maintaining our quality standards.

Join our dynamic team as a Bilingual Customer Service Representative, where your language skills will be valued and utilized! We are looking for enthusiastic individuals who possess a passion for helping others and providing top-tier customer service. In this role, you will communicate with customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities include:Engaging with customers through various channels to provide assistance and support.Utilizing your bilingual skills to effectively communicate with a diverse customer base.Maintaining accurate records of customer interactions and transactions.Collaborating with team members to enhance service delivery.

Join Alpha Insight Inc. as a Customer Service Trainer and play a pivotal role in enhancing our customer service team's skills and performance. In this dynamic position, you will develop and deliver training programs, facilitate workshops, and provide ongoing coaching to ensure our team meets the highest standards of customer service excellence.You will work closely with team members to identify training needs, create engaging training materials, and implement best practices that foster a culture of continuous improvement. If you are passionate about customer service and training, this is an opportunity to make a significant impact!

About UpstartAt Upstart, we’re committed to a mission that truly matters: to significantly lower the cost and complexity of borrowing for all Americans. Every day, we leverage creativity, experimentation, and cutting-edge AI technology to redefine access to credit, empowering millions to achieve financial clarity and confidence.As the premier AI lending marketplace, we collaborate with banks and credit unions to broaden access to affordable credit through technology that is both exceptionally intelligent and profoundly human. Our platform executes over one million predictions per borrower using more than 1,800 signals, facilitating smarter, fairer decisions for millions of customers. But the metrics only hint at our impact; every idea, voice, and contribution brings us closer to a reality where credit never hinders financial progress.We proudly embrace a digital-first approach, allowing most Upstarters the flexibility to perform at their best from wherever they feel most productive, while collaborating with teammates across 80+ cities in the US and Canada. Digital-first doesn’t equate to distant. We prioritize in-person connections through team onsite meetings, planning sessions, and creative collaborations. Whether you prefer to work primarily from home or engage in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that suits you best.If you’re passionate about solving meaningful challenges, eager to innovate with intention, and driven by work that truly makes a difference, we’d love to connect with you.The Team:As a Senior Customer Contact Specialist at Upstart, you’ll join a multi-skilled team that assists applicants through phone, email, and various digital channels during the pre-origination journey. You’ll tackle a diverse array of regulatory, general, and complex application-related inquiries, primarily focusing on resolving escalations from our frontline vendor support team. In this role, you’ll act as a subject matter expert on our products and procedures—answering associate queries in Slack, contributing to scripts and templates, and ensuring every interaction meets our quality, compliance, and SLA expectations.How you’ll make an impactRespond to inbound inquiries via email/phone and manage real-time chat support (to be implemented in future), providing accurate, helpful, and timely information.Take ownership of escalation calls from applicants requesting a supervisor, professionally resolving concerns while adhering to compliance and policy guidelines.Act as a subject matter expert by addressing questions...